I contacted Alpha Garage Doors to see about a new garage door, Nadja came out and gave us a reasonable estimate. We ordered the garage door and opener. Ryan and Jay installed the door for us and I couldn’t be happier. They were all very professional. Thank you all very much!
Andrew and Mariah did a wonderful job! My husband had called a competitors company the week prior, and upon arriving at our home they did not have the right garage door springs, and told us that the office would call to reschedule once they had the springs. Well, no one ever called us back.I decided to call Alpha because the problem still needed to be fixed, and I was tired of waiting on the other guys. They showed up the next day! They were quick and prompt to replace both of the garage door springs, and the tech (Andrew) made sure to lube everything up and provide a full inspection as well. Very good and professional service. The way customer service should be!Thank you so much Alpha Overhead Door! We will for sure be doing business again.
Andrew and Mariah were awesome!!!..this was the most Thorough inspection since we’ve had this old garage door and we are very grateful he’s keeping it running! Give this man a raise
Excellent service. Kalli was great at explaining my options and getting me same day service. Andrew called as promised and arrived on time. He was professional and did a great job getting my garage door operational until we get the needed parts.
They price gouge, are dishonest in their practices and are unwilling to be accountable when theyve made a mistake. I would use anyone other than Alpha Overhead Door for installation!!
Andrew and Kalli did an excellent job. Andrew was timely, task oriented, and kept me up to speed on all the details relating to my residential garage door service. Kalli set up the appointment and processed my payment seamlessly. Will definitely be using this service again in the future.
Andrew came out and replaced the gear and sprocket on my old Craftsman, built in 2002, did it quickly and was very helpful in showing me what to watch out for and what to do to prolong life of unit. Mariah on the phones was pleasant and got me scheduled super quick. Awesome place, fair prices, and even better people!
Was scheduled out 3 months because of manufacturing issues on a replacement door, but when the door came in after only a few weeks they scheduled our installation right away. Prompt service, great installer and great customer service. Thank you, Ryno Goodwin! Appreciate your good work!
Our door was repaired quickly, and Andrew helped me program a remote control for a new vehicle. He also replaced a key pad for the overhead door. He was professional, and the price was reasonable. My online request was answered the next morning and he completed the work in a timely manner.
Forthright group of people. Arrived when they said they would. Work was done fast and right. Andrew was knowledgeable about his craft and did it well. The office people were on top of things. Andrew had all the parts that were needed to fix my problems of multiple doors, multiple remotes and poorly adjusted operators.Refreshing place to do business!Thanks
Mariah answered my call early in the a.m. and was very helpful and courteous. She set up a same-day appointment for me because I needed immediate help. Andrew was very nice ; he fixed the door promptly and did all of the checks & tests before explaining them to me. I definitely recommend Alpha Overhead Doors. Thank you!!
I had a very good experience with the Technician (Andrew Kali) . It is nice to deal with a person that takes pride in their service.
Star 10. I called and Mariah answered immediately. Set up date and Andrew called a few minutes before appt time and arrived promptly. Pleasant and explained what and why he was doing and it took him 1 hour to finish the job. Explained to lube every 3 months. Very glad I called Alpha overhead door company. Very good service.
We came home to a non-functioning garage door opener. Mariah was able to get us on the schedule within 2 days (very much appreciated). Andrew showed up earlier than expected for our appointment (which we also really appreciated) and did a great job replacing our opener! We would definitely us Alpha again!
Andrew did a great job installing our new garage door. He programmed our new opener and hooked it up correctly with our current security system. I was thinking I might have to call our security company to come back out so everything still worked correcly with our new equipment, but Andrew made it all work. Thanks Andrew! The girl in the office was great too. We were in and out pretty quickly when we told her what we were looking for.
Just had Andrew come out from Alpha Overhead Door. Did a great job! We called them just a couple of days ago and they were able to schedule us for a new garage door opener immediately. They gave us a bid and the cost came out exactly the same. Andrew and Mariah were really easy to work with, thank you Alpha Overhead!!
I literally called Mariah at Alpha in a panic because we were heading out of town and our garage door wouldn’t close at 11:34am. She had Andrew come straight over after his last call and he had the garage door closed and repaired before 12:18pm! I’m in utter disbelief at the friendly, fast and efficient service. I’d recommend Alpha to anybody looking for garage door needs! Amazing team!
This is the second time I have used Alpha Overhead Door, Inc in the last few months. Both Mariah and Andrew were stellar! Mariah was friendly and helpful on the phone. Andrew was able to get to my service call that day. He was friendly and took the time to explain everything. He was knowledgable and very efficient. I will be using them again!
My garage door broke on April 25, 2021. They were quick to come out and give me a price estimate the same day I called. Scheduled my appointment for June 9. Waited over an hour after my scheduled appointment, then proceeded to call to figure out what was going on. I was told they didnt know and they will call back. When they called back they said they had a a miscommunication and will show up the next day to install my door. June 10, waited over an hour for them to show up, missing work for the second day in a row and another no show. So I went to work and waited for them to call me. They were 2 hours late to the scheduled appointment and the installer said its not my fault I just show up to work and then go home. Frustrated I call the office and they said they will make it up to me by upgrading my door. Even though I mentioned it will not do me any good to upgrade my door if you dont keep the appointment. Scheduled my appointment July 12. Get a reminder call about my appointment the day before saying they are ready to go and will be on time. July 12 comes around and 10 minutes after my scheduled appointment I get a call from the installed saying my door isnt in. Even though my appointment was confirmed the day before by the receptionist. So they said they would reschedule me again. Never got a call back from them so I had to call them 2 days later to make another appointment for July 28th. Amazed that they showed up on time for this appointment and installed the door. Then received the bill, and they charged me for the upgrade they offered to me for missing previous appointments. They also did not include disposal fees on the original price estimate. Terrible communication within their company for this many errors to have occurred. Will never recommend or use this company again.
Great door! Great price! Great installation!Adam and Trebor installed our door. They worked clean and efficiently. They were incredibly courteous. They knew their stuff. The new door looks great and runs quietly. The door matches the trim on our exterior perfectly.
Alpha Overhead Door and their team were great to work with. From finding the right custom doors all the way to the installation of them, they were very professional. Special thanks to Christine, Ryno, and Devon for their dedication to making sure that I was informed and kept up top date throughout the project, and the perfect installation!
Andrew and Kalli were fantastic. Speedy service. Came out 2 days after calling with an issue
Had a great experience from start to finish! The sales process was easy with no high pressure tactics. Everyone was very informative and helpful with their suggestions. Ryno and Tyler did our install and were great! It was cold as heck out when they did our install, but whenever I went to talk with them they were friendly and hard at work. They did a great job with cleanup and the door and opener looks and works fantastic! They took time to explain the new components and answered all of my questions! I would have no problem recommending Alpha Overhead Door to anyone!
We have had problems with overhead door companies in the past. We were lucky to get Mark. He absolutely went out of his way to bring us samples, and he had the answers to our questions. Of course we purchased 2 large commercial doors and 2 oversize doors for our house garage. Andrew Weber installed our house garage doors. So polite, neat, and skilled. Andrew answered concerns we have had in the past. The doors are beautiful and installation was perfect. I need more commercial doors in the future and will never buy an overhead door from anyone else.
I had an issue with my door not closing properly. I called Alpha based off of google reviews. They were at my house within 2 days. Andrew was the technician and he did a great job. He had my problem fixed within an hour and explain everything very thoroughly. I would highly recommend alpha for your garage door needs!
Great service from Alpha Overhead Door. Andrew was thorough and walked me through everything in detail. Mariah, the booking agent, was professional and responsive. Got me scheduled in a day. Andrew took about 30 minutes to replace both springs. Thanks for recognizing military service with a discount.
Thank you Alpha Overhead Door! Excellent response time and even better solution to help secure a garage door in a stressful situation. Andrew and Mark will be our go-to today and in the future. Thank you again!
They never got back to me even after I called back 2 times to get a estimate on 2 garage doors?? So I called Brad steorts garage doors he got on it asap .. Never call Alfa
Andrew did a great job. Very pleasant and efficient while doing his work.
Mariah was called about our broken garage door spring. Technician Andrew was working on our door in 2 hrs and then had it fixed with the part on his truck. Can’t say enough about the efficiency and professionalism of Alpha. They are highly recommended.
Thanks to all at Alpha Overhead Door. From the secretary that I first spoke to about my situation to Trebor and Tyler who installed the new door! Very professional crew from the office to the field! Thanks for the prompt service! A job well done!!
God amazed us thru you Alpha Overhead, especially Mariah and Andrew, to answer our prayers! Thank you so much for your efficient and excellent repair of our garage door in a few hours instead of a few weeks, since other garage door businesses can’t find skilled, hardworking staff.We are grateful you serve and are faithful in your work!😊🌄
I called Friday evening and they were here first thing Monday morning. Andrew was on time, quick, thorough, and professional. I’d call them again for sure.
Andrew was great to work with. He was polite, informative and efficient. Thanks for your help.
They did a great job. They let us know when they were coming that day and got to the house very quick. They also got the job done fast and talked us through every step so we had the reassurance that everything was being taken care of. The door is nice and level and looks great. Thank you to all of the people at alpha overhead door and especially to ryno and trebor (the two install techs) for doing fast and quality work.
The folks at Alpha provided top notch service from the initial inquiry call to the final install. Ryno and Trebor were punctual, polite, and efficient during the installation. Highly recommended. My garage door looks great!
Alpha garage doors is a very professional business. We want to thank Christine who came out the same day I called her and looked at our garage to check everything so that we had an estimate of exactly what it would cost to remove, replace and haul the old door away. within 2 days two very professional employees arrived on time and were very knowledgeable and professional. we want to thank Ryno andcliff for being both friendly and professional and we appreciated how they took the time to explain the workings of the motor and cables with the new lighter door. They took the time to wipe down everything. and they cleaned and picked up everything! We would also like to thank Ashley and Callie for helping us on the phone with the questions that we had! top notch business! We will definitely recommend this company to everyone.
Andrew was very helpful servicing our garage door. Would recommend this company.
Ryno (Karen) and Trebor (Adam) came to our cabin outside Fishtail and provided some tremendous workmanship as well as enlightening conversation while on the job. Their installation of our new garage door was seemless. Very impressed! Thanks to Nadja and the crew...this is a great organization to work with. Give them a call you will not be disappointed.
Very prompt, courteous, and polite. Couldn’t be happier! Thank you Andrew and Mariah!
The crew that came and installed our new commercial door and opener were great, their names were Mark, Andrew, Josh, Jacob, and Jimmy. We had used other door companies in the past, but these guys put them to shame. Thanks so much for keeping us going at Bob Smith Motors.
Ryno and Alex did an amazing job installing our garage door and made sure everything was in great working order before they left. They also made sure to explain to us the important info about the new door. Amazing guys to work with and would ask for them specifically if I needed anything with a garage door again!
The folks at Alpha provided top notch service from the initial inquiry call to the final install. Ryno and Trebor were punctual, polite, and efficient during the installation. Highly recommended.
Had a very good experience with alpha! Had a complex installation, which Andrew W. went above and beyond his normal call of duty to make sure it was installed correctly. Would highly recommend this company, And nice to know it is locally owned and operated.
Ryno and Alex installed our door on 12/11 and did a great job! Super friendly and professional guys. They made sure to check with me along the way to make sure the install went perfectly. I highly recommend them amd their great installers!
Thank you Mariah and Andrew for the great service!
Andrew was quick, efficient, flexible, knowledgeable, and kind! Great work!!
Ryno and Trebor took care of the install. Door has been up for a week and it working like a champ. Good job.
Very professional and outstanding customer service. Isaac did and amazing job!
Came out supposedly fixed torsion springs on our door. Opened one time the. Wouldnt close. I immediately called and they said to close it by hand and theyd send someone back. Whwn closing by hand the cable supporting one side of door came undone because the installer did it incorrectly and the left side of door slammed to the ground and the right side stayed up. A week later they call me and had the nerve to tell me it may not be a warranty issue. Wanted to charge me again to send the same tech out who screwed up the first time. No thanks alpha Ill hire another company and see you in court to cover the costs
Alpha Overhead Door recently installed new garage doors for our house and shop. They are amazing. The doors are great quality and the men that did the installation are polite and friendly. They are also very knowledgeable. Andrew came out right away when my door wouldn’t shut. He made a slight adjustment on the eye and it worked right away. They were prompt and easy to communicate with. I highly recommend them for all your door needs.
Wonderful experience with Alpha Overhead Door, from my initial call from Alyssa, to our installation by Ryno and Corin. Top rate! Thanks guys!
Called Alpha Overhead Door for a simple garage door issue. Service was excellent over the phone, very responsive and they got me in right away. Andrew was very pleasant, knowledgeable and punctual. Thank you!
Our installer Ryno did a fantastic job with our door. He was very helpful with our questions and explained the care for the door in detail. Thanks Ryno for your time and the great job you did.
We had a great experience with Alpha! Called and Samantha came out the SAME day to measure our door and within 3 hours had us scheduled for the next day. Devin was at our house early and did the work so quickly and reset our garage opener and hauled away old door and hardware. Very professional and customer service oriented staff. Kudos to Samantha and Devin and will highly recommend your business. Thank you.
I highly recommend Alpha Overhead Door . They made getting & installing a new garage door painless & fast. My installers Ryno & Tyler were professional & very helpful. They answered all my questions & demonstrated with the new garage door.
Andrew did a great job!
Great service! Andrew did a fantastic job and was helpful in providing options on a new install as well as service on an existing garage door opener. Highly recommend!!
After the spring broke on our double-garage door we called Alpha Overhead Door, here in Billings, and was greeted warmly by Samantha, who asked me to hold for their scheduler, Cally. She came on and was a delight to talk to as she took my information and got our repair time scheduled. The time she quoted was perfect and in fact, Isaak showed up 2 hours earlier than expected. All three individuals clearly enjoy their jobs, and I am very grateful for Alpha Overhead Door, and Isaak especially, since he took the time to do our repairs thoroughly and with care. He finished up by showing me the maintenance tips we should have been doing all along. Thank you all!
Very helpful and friendly customer service, great product and extensive selection of composite weather stripping!
Rhino and Tyler did a great job installing our doors. Very Personable and friendly. Thanks Alpha overhead door!
Extremely professional, on time service from Andrew and Kalli, would definitely recommend Alpha Over Head Door for any and all of your garage door needs.
FIRST CLASS JOB!! I needed an entire 16 garage door replaced as the previous homeowner had not installed the components correctly. First impressions are important and Alpha was professional from the beginning. Samantha arrived at my home the same day I called. She was knowledgeable, articulate and had a positive attitude; her demeanor was superlative! Within 3-days I had a brand new door that there would have been no way I could have replaced it myself at the price I was quoted. I received a follow-up call the day before installation and Devon install the door the very next morning. Devon was punctual and well engaged in his work. I am pretty speculative of anyone in my home, but I can say without question that they were both sober and focused at their task. I cant say enough good things about this company. They do what they say theyre going to do and they are honest. I would highly recommend them for any future business.
Ryan and Alex installed a special order door for my garage, Alpha Overhead is worth the wait, These 2 installers are Excellent and Meticulous, The Door Looks Great
AndTre and Callie were awesome. Sunday my garage door at one of my furniture stores was damaged. We had a big truck load of furniture coming in Monday morning. I started calling garage door repair businesses right away Monday morning the first three or four but I called could not accommodate me. These folks got on it immediately. They had the door fixed before nine in the morning. One hour before my truck even got there. Because of their great service we had no disruption of our business. They were great thank you
From ordering through Christine to the installation by Ryno and Chad Alpha provided excellent service at an affordable price!
Devon and Ryan came out and installed new garage doors for me today. I have never met two more awesome, polite and friendly guys. Our overall experience with Alpha Overhead doors has been amazing but these two topped it off!! It’s amazing to see such great customer care!
Awesome! Dependable! Fast! I have used these guys twice and both times they were incredible. Knowledgeable, personable, and explained everything. Fantastic prices. Great service. Isaak is the best!!!
Andrew from Alpha Overhead door did a great job on my new garage door. It looks great and works perfectly. We are in Columbus, so Alpha does a great job on the road. This company also focuses on customer service along with quality. In the past, I have called them on an issue with a prior door that wasnt even theirs, and they helped me fix the problem over the phone at no cost. Great company.
Had the pleasure of having Alpha install my new garage door after the hail storm. I paid a fair rate for a high quality door and high quality service. Ryan was the lead technician on the job and was training a young man named Urbano. They were on time, efficient, and professional. I would use these guys again, no doubt about it.
Ryno and Corin did a great job and very helpful. Lots of great advice. Very knowledgeable.
Our garage door wouldn’t work, just blinked six times, so we called alpha overhead door and we had someone out at our house within 2 hours of calling. The service done by Andrew was efficient. We are pleased with our service!
Great company to work with! They were very quick to respond to online request for an estimate and sales rep, Shannon, was knowledgeable and very helpful picking the right door and window shape for our house.Installer, Devon, arrived right on time and was so professional. He did a beautiful job, touching base with us at every step and had it finished in 5 hours.16 days from estimate request to fully installed. We couldnt be more pleased! Highly recommended!
Corin did a wonderful job. Very professional and a real nice guy.
I called yesterday morning when our garage door broke and our door was repaired by noon! They were so friendly, both the woman on the phone and Andrew, the service man. He did a full inspection, was thorough and professional. Excellent business!
Same day service. Tyson and Rhino came out and fixed my torsion spring in 15 minutes. They were very professional and did a great job. I would highly recommend Alpha
Lee was a great tech that came to our home! She was thorough in explaining and answering questions. As a bonus she helped with some of our garage door settings/entry codes! They also honored the price that was quoted to us! Overall, great service and would definitely use them again and recommend them to anyone!
I wanted to give a special shout out to our installers Pete & Isaac. They did a great and professional job installing our new garage door. The people at Alpha Overhead Door came through during the holidays when others let us down. Being able to park all of our vehicles in the shop again is absolutely wonderful!
Service today was excellent! Apparently one of the springs on our double garage door snapped last night. Joy was awesome on the phone, very accommodating and thorough. Lee arrived within the hour and replaced both of my springs quickly and professionally. Very pleased, will use again.
I big shout out to Andrew for his early morning repair on our garage door. When I came out the door to greet you and you we’re whistling like a bird, I knew you were the man for the job. Stay positive Andrew, it’s contagious!
Great service from scheduling a overhead door repair to the technician who came out to perform the servicing.
Excellent!!! Isaak gave first rate service, professional, and fast. Highly recommend. Honest about state of garage doors and made recommendations for the future maintenance. Even left me with a can of spray to help maintain doors and minimize squeaks!
Andrew came this morning to install a new opener for our garage door. He was so friendly and happy! It made me smile to hear him whistling away as he worked. He diagnosed the problem within 5 minutes, installed a new opener and even went the extra mile to fix a loose spring. He also reprogrammed my old opener, so now I have two! He was in and out within an hour. Kathy in the office was so friendly and helpful as well. Awesome work! I highly recommend Alpha Overhead Door! Thank you for doing such a great job.
HIGHLY RECOMMEND!!! First off, I was very impressed with Samantha when she first came over and reviewed the issues and determined what needed to be done. She was friendly, knowledgeable, and professional. She followed up with us, which I think is great service!We were scheduled quickly, and within two weeks the technicians were here and replaced the door. The technicians, Ryno and Tyson, were extremely knowledgeable, friendly, and professional. We have now had the door for approximately one month And are extremely impressed with the door itself. Previous doors we have had, were very noisy During wind storms, plus the seal at the bottom was poor. The new door is so sturdy and does not make any noise or wiggle around during high wind storms, not to mention it is very nice looking! there was some slight damage to the door, so the panel was immediately re-ordered and within two weeks, Ryno came back and installed the panel quickly and efficiently. I will be passing along this information to all my friends. I cannot emphasize enough how satisfied we are with the product and the service!!!!
My garage door spring broke today on this cold winter morning. Called Alpha Overhead Door and Andrew came and replaced spring and checked to make sure everything was operating properly. Very courteous and came witjjin 2 hrs after I called. Would definitely recommend !
Lee from Apha replaced our garage door opener today, on time, courteous, professional, thorough. Very pleased with the service and with the product. First time we used them was a year or so ago when we just moved in and the spring broke, they were out to fix it same day and at a reasonable price. So when we needed a new opener they are who we called. Happy we did, thank you Lee.
My spring coil snapped on my garage door leaving my and my newborn stuck at home unable to go get the other kids from school. Andrew was here quickly (within 1 hour of calling) and was in and out! Very nice and professional. 5 star review from me! Thank you Andrew!
Isaac was the tech. He was very professional & informative. He knows his job very well & he was super nice & friendly. Tried to get him to clean my garage but had no luck .(lol)thank you for the great service at short notice.Issac came & fixed my door that i ran in to this a.m. .he was excellent! Super nice& prompt!(still wouldnt clean garage though. Lol
Great professional service! If you want it done right the same day call these guys! Ryno and Tyson had my garage door fixed in no time. They were courteous and professional, These guys will be my go to garage door gurus from now on!
I would like to give a shout out to Ryan & Phillip for the exceptional service! They came out after hours and repaired our garage door with ease. Very well seasoned and professional as well! Hats off!
Great to deal with. The installers Ryno and Tyson did an awesome job of demo and installation. Let us know how to maintain these new doors and kept the job site clean. A+ in my book.
Alpha Overhead Does did it again! We bought a new house and needed new garage doors. Ryan and Isaac did an amazing detailed job on installing the doors. These new doors are awesome and have changed the whole look of the house! Thank you! Alpha Overhead Doors are the only ones we use.Alpha Overhead Doors did an amazing job installing my two garage doors and a remote security opener. The technicians were professional, friendly, helpful, clean, and extremely knowledgeable about their products and installation of them. The staff at the office were knowledgeable in the products, the order came in timely, the technicians arrive according to schedule and we have not had a problem with our doors. The neighbors all think the glass contemporary doors are an amazing addition to the house and these doors do not leak when it rains like our old ones did. What a great experience! I would definitely recommend them to anyone who is looking for garage doors.
Awesome experience with Alpha Overhead Door! They got me on the schedule very fast. Andrew was very knowledgeable and professional-got my door fixed and was very thorough. Great customer service- Id definitely recommend Alpha Overhead Door!
The sales staff were extremely helpful and courteous. Willing to work with my schedule. They were very patient and not pushy at all. Andrew and Wyatt installed the door and did an excellent job and were respectful of my space and messy garage. I couldnt be happier with my experience with Alpha Overhead Door!
We had problem with our garage door. I called Alpha Overhead doors on a Sunday afternoon and they answered and then I called again on Monday morning. Their office personnel was incredible, friendly, and outstanding customer service. They dispatched a technician within 30 minutes. Isaac the technician arrived and was outstanding. He fixed the problem promptly and was incredibly professional.
A cable on our overhead door broke making it difficult to open the door and not able to close completely. Called Alpha and an repairman was scheduled for the first thing the next morning. Right on schedule Isaak called to say he was on his way. He completed the repair and pointed out a couple of other weaknesses including the second cable that was frayed and broken brackets which obviously needed to be replaced thus saving us future breakdowns and additional expenses. Isaak was very professional, pleasant and completed quality work. I highly recommend Alpha Overhead Door and will use them in the future when needed.
I needed an old broken garage door replaced. Prompt to get an estimate and install the door. Devon was on time and a dedicated, friendly worker. My dogs wanted to get in his truck when he was finished! Would definitely recommend! Good, honest company and employees.
Waking up and not being able to get out of the garage was less than ideal. Calling and getting a same day appointment, technicians who showed up as promised, were knowledgeable and quickly replaced the spring was excellent! Thank you. Nice work Ryan and Corin.
We had a problem with our garage door. They were out within an hour of calling. Andrew did a fantastic job of explaining and fixing what was wrong as well as telling me and showing me how to better maintain the door.
Andrew from Alpha Overhead Door came to our home today and did a GREAT job installing our new garage doors!! He worked incredibly hard all day, in the heat, until the job was complete. His positive attitude was amazing. We take a lot of pride in home ownership, doing many tasks ourselves. But if we have to hire a company, I hope the next time we get as lucky as we got today. Thank you for doing an incredible job!!-Signed the McKell Family on Maurine StreetP.S. Andrew we loved to hear you sing while you worked.