When picking up my husband from work, the front brakes gave out and we thought we would be stranded as most automotive businesses were already closed. By luck we found this place and slowly drove there. Although they were about to close, they took the time to quickly diagnose the issue on our F150. They wouldn’t be able to fix it until the next day, so they went above and beyond and booked us a rental and Kayli even took us to pick up the rental. They fixed our truck the next day at a very affordable price. Great service all around by good folks!
We have been going here for years. We totally trust them. Always honest and professional.
Super helpful. Great kind people work here. Speedy repairs that hold up
Broke down 20 miles outside Billings. Everyone put forth great effort to get me back on the road. Fast, friendly and reasonably. I was so thankful for this company and the staff. What a great group of people. I highly recommend.
Many thanks to John, Kaylee, the mechanics, and staff at JB Automotive. I was stranded with a broke transmission and drivr-shaft. They all went above and beyond to insure a safe trip home for me. Fair price and great work. Awesome and professional people. Tha ks again.
Awesome shop! I am new to town and have a Range Rover that needed some work...you never know where to bring these things and I am always skeptical of shops knowing how to work on them, but the folks over at JB really know what they are doing! Fair pricing, quick turn around time and super friendly people! I wont bring my rigs anywhere else now! Highly recommend!
My cars clutch blew up. They got me in the next day so I didnt miss my best friends wedding that I had to travel for! Excellent customer service, good prices.... I recommend them to anyone! Did great work on my car too...
Called about leak from my car, said they would look at asked if it would cost anything they said no, got my car back they charged 110$ for looking at it
Awesome and very friendly staff! Very knowledgeable and helpful. Would definitely recommend bringing your vehicle in to JB if you need any work done.
Best customer service I’ve seen in a long time. Thorough and fair pricing. They were able to get me in right away.
Great shop, fair pricing, friendly staff! I wont take my jeep anywhere else!
I WOULD NOT RECOMMEND THIS PLACE TO ANYONE! first off I smelled hard alcohol on employees breath!! Then sat there for over 2 hours waiting for them to tell me a ABNORMALLY HIGH amount for some very basic service that other shops I had called after told me theyd do for less than half the price!!! Then to top it off I found that upon leaving they had STOLEN all of my change I had in the center console!!! In which they quickly denied of course!!! I mean, if youre gonna steal change at least do it no chalant and leave a little so its not noticed, but they actually stole EVERY CENT!!! DEFINITELY AVOID THIS PLACE!!!!!
John and his crew at JB Automotive are great! I have been a repeat customer there and have always been very happy. They provide great service at a reasonable price. Thanks!!
Bad things were happening with my car. Hit any speed over 55 and it felt like it was going to shake apart. Took it in and explained what was wrong and they had me back up and running the next afternoon. When we picked up my car and we just dropped of my wifes Durango as it was about to throw the fan through the radiator when we pulled up. We left it overnight in the shop and had it back the next afternoon as well. Hard to beat that kind of service in this day and age!!!! Overall - fantastic
My sons truck was towed in off the interstate with a blown transmission. They gave us 2 different quotes for both a used and a rebuilt transmission. Told my son they went over the truck and the only other thing it needed was shocks.My son got back to Bozeman went to Walmart to have the oil changed and the tires rotated, only to be told by the manager at Walmart that they wouldnt even attempt to put the truck on the rack as the frame was cracked to within an inch of completely breaking. If it was up to him the truck wouldnt leave Walmarts parking lot. He took it to a welding shop and they gave him even worse news, the rear cross member wasnt even attached to the frame it had sheared off completely. they also told him they would like for him to leave the truck and not to drive it.JB Auto, put my son in a vehicle that shouldnt have left their shop, if the frame had completely broke going down the highway at 85 mph, my son would have been killed.They charged us $2500 for parts and labor to put a transmission on a vehicle that they never should have left their shop. There is no way they couldnt have known the frame was it the shape it was in.
Always Fast, Friendly and Reasonable! JB Automotive has been a reliable place for all our mechanical needs. Thanks!!!
Customer service is outstanding, great automotive work. You get what you pay for!
Cant beat their customer service!! Awesome place, great mechanic 👍👍👍👍
Very nice people, did good work and charged me less than they should have.