Still on hold.. 32 mins and still have time to rate this and type it out as I hear their music playing on my phone. Time for a new pharmacy.

They do not answer the phone, the lines are always backed up because the medications are never ready for the customers.

Always have my prescriptions ready

Prescription was called in around 4 or 4:30. Husband called at 5 to see when it could be pick up. He was told about an hour. So at 6 he goes to pick up and is told to come back in another hour. This CVS took over the business of 3 pharmacies but they never have but one pharmacist working. If you cant do bettet than this, close up shop !!!!

I called 2 different CVS pharmacies in Midland Tx and was on hold for 45 minutes at one location for her to answer to tell me to call back tomorrow because she was closing in 15 minutes . And the other 24 hour pharmacy kept me on hold over and hour, I finally got tired of being on hold...

I waited 20 minutes to pick up a scrip that was ready. There was only 1 lady working and she was doing the best she could. It is hard to sit in line when you are ill. CVS has the money to hire sufficient staff.

We had a little trouble pulling into the parking lot because of the long drive thru line. Im new to the area and wanted to do some couponing there, what a surprise I got when I went inside and it had next to nothing in the store. My husband needed razors and he asked if they had any they said no. If you need anything other than medication, or toilet paper I really doubt youll find it here. Ill never go back to this CVS.

CVS is always great. People get so butt hurt it’s not owned by the old owner. The owner sold to CVS. They are always awesome and offer many other products. Not to mention I’ve never waited more than 30 minutes for a prescription. Even on the ones that do take 30 minutes, at least I can shop while I wait.

This place puts me through hell EVERY TIME I take a script here. They cant follow the dosage instructions or find SOME way to get it declined by my insurance and I have to jump through hoops to get it fixed. Even though Im not a fan of Walmart, they are consistently more friendly and helpful than Leonards. Very poorly run business, with no accountability from any of the staff.

Every time I go in I get questioned like I am a criminal, I had my prescription sent in to cvs in mineral wells tx, staff was great, but here in big spring it is horrible so now I drive to sweatwater pick up my meds on the weekend, no problems at all

Waited in drive-thru for over an hour then when I get t o window and they find my prescriptions they try and charge me 40 dollars on something that my insurance covers all of. I say something to them about this and get met with the girl at the window rolling her eyes at me.......ultimately an older gentleman in a white coat, Im assuming he was the pharmacist comes over and screams at me to just take a box and go! Now at this point I am livid! The people that were there when it was Leonards are great. The new people are very rude! I will be switching companies.....ive even given them chances after this and they have my meds so messed up I dont know if I can get them straightened out

I sent my prescriptions in 2 days ago online & when I went to pick them up, they had nothing, even though I had email confirmation of order. I have never seen such an unorganized mess in my entire life.

Incompetent, famous for “not ready yet you can wait “. Can’t find prescriptions, in short SUKS! And do not forget to pay out the butt!

They take forever and dont even bother to pick up the phone.

A straightforward pharmacy that fills your prescriptions within the hour most times.

This place sucks! 0 stars

Fast, convenient, and accurate. I like this pharmacy and choose it over others.

This place has rude staff and dont even ask about delivery because apparently its up to the delivery guy IF he or she wants to do it they deliver within city limits I asked for a delivery 2xs gave address which is in city limits but since the driver doesnt want to go that far I couldnt get my scripts delivered Ive always gotten my scripts here but never again the last few times they act like they dont care never friendly sit there and play around with each other when theres a long line of ppl already this place just sux now

Phone busy cant call long lines.Customer service!!!!!!!😕

Always used this pharmacy and most of the time they have good prices

I enjoy the drive thru is quick and effecient the staff is informative

Waited 45 mins at the window while the employee talked to relative

TerribleThis is a big corporation for youLie s compounded by lies.

I have called over and over and no one has answered the phone. Rediculous!

I never like CVS. 🙄I wish Leonards back business

Stopped weekend deliveries. Left us in a bind.

They are so nice.

Love the drive through

Good brands

Poor customer service