I called Agentis to install a dishwasher in my kitchen after the team the big box retailer sent refused to do the install due to a couple line. They were able to tell me the scope of the job over the phone, and they were willing to schedule me as early as the same afternoon. Eric came and did a great job. He put a mat down while doing the work and then swept up after himself when the job was complete. He ran the new dishwasher to ensure no leaks. I wouldnt hesitate to contact Agentis for plumbing work in the future.
We have been using Agentis Plumbing for many years now and have always found them to be very resposive to our needs. Their people are very skilled and efficient. Recently, they replaced clogged drain pipes in our bathrooms. While doing that work, it was discovered that one of the faucets was leaking and needed to be replaced. All work was completed in a very timely manner at a reasonable cost. I really appreciate the fact that they have a parts supply shop nearby so there was never a delay in getting the parts required. Try them, I think you will like what they do.
I will continue to use Agentis plumbing for my plumbing needs. I have build a rapport with both plumbers Christian and Devin. I was confident in their work as they communicated together and explained to me in details what they would be doing. I felt my concerns were addressed and stress more at ease. Both men were professional and had great sense of humor which I appreciated. Thank you!
Purchased new dishwasher on a Saturday, called Agentis that Monday and got an appt for install on Wednesday. Our technician Matt arrived in the early part of the time window we were given. He came in and looked the situation over, gave us the rundown of possible things he might run into during installation and the price. After agreeing to the price he started work right away. The install was faster than I expected and Matt was very neat and clean and quiet while he was here. I would recommend and rehire this company again.
These guys came into the house without judgment and did everything possible for me. I am so very grateful that they came the same day and fixed it. It changed the kids lives. And offered a fresh start for the young mother. We love you both. Best wishes in your future endeavors as he shared continued education efforts on his end. Im proud to see such a great guy. Sign Minister Lisa Glenn...
This company is amazing! I had an emergency water heater issue. They came out the same day and installed a new water heater. Tim was professional, honest and effective. I will recommend them to all my friends!
This was the first time I used Agentis plumbing for my personal plumbing needs at my residence. I heard a radio advertisement on a local radio station and decided to give them a call. I received a return call within an hour and home visit scheduled for next day.On day of the scheduled visit, I received a call to advise that Agentis was on their way. When they arrived we did introductions and then we proceeded to the basement to take a closer look at the problem. They were immediately able to determine the root cause and then determined what materials would be required to fix the issue. They also identified another potential issue that would cause problems in the future, thus it was agreed to correct both problems. They quoted the total price and we agreed to proceed with the repairs.They had to pick up the parts at local supply location and returned within 60 minutes. They proceeded to remove defective materials and replaced with newer materials and then completed with test to ensure problem was fixed.I was very pleased with responsiveness by the team and professionalism. I will certainly consider Agentis Plumbing should any plumbing related issues occur in the future.
Matt B was the plumber that came to replace our water heater. He was extremely pleasant to deal with. The work needed was done quickly and efficiently. Great job!
Had Agentis employees Luke and Ryan here to repair a major leak that I had today. They did a outstanding job. I would really recommend Agentis to anyone looking for a plumber.They went above and beyond.Thanks again.
Great service, arrived on time and diagnosed issue. Eric was fantastic, professional, friendly, and knowledgeable. He addressed the broken pipe and fixed our issue in addition he cleaned up after himself. Would highly recommend this company.
Matt was awesome. He told me everything he was going to do before hand. Fixed the pipe that busted and caused the water leak. Will definitely call Agentis for all my plumbing needs.
Excellent professional service with courteous service men. They are terrific!
Received a call letting me know that Matt was on his way and he was there a short time afterward.He explained pricing up front and helped me out with a coupon.Matt listened to my concerns about a leak on the old hot water heater and regulating the heat on the new one. He also explained that the newer models have more insulation which should save money in the long run.Matt was pleasant and very nice to deal with and he cleaned up after his work. This is not the first time I used Agentis Plumbing and it wont be the last! Because of their great employees and training they are the first plumber I think of calling!THANKS FOR EXCEEDING MY EXPECTATIONSKarl C. Bissey
Great quality service! Chris explained things very thoroughly and did a great job repairing my water hose faucet. I would definitely recommend Agentis plumbing.
I am very satisfied with the service. Matt, the technician, and his helper were very personable and efficient. I would highly recommend Agentis and Matt and Brad.As far as good value, I have no idea about plumbing costs and nothing to compare them with. I would like to make comment about Matt applying a $50.00 discount because he thought it was the right thing to do. I had my $40.00 coupon plus on the Neighborhood Digest, there is a $$50.00 coupon. I am not complaining, just explaining my thoughts, Thank you for great service.Sandy Weber
I write to you as a concerned citizen and disappointed customer. I recently had a service appointment on Friday, Aug 27 at my Fountain Hill property and it was the worst experience I’ve ever had on the private sector of the industry.First, my credentials…..I am not an uniformed home owner. I work as a Licensed Superintendent of Construction and manage multi million dollar sites on Capital Improvement Projects in Manhattan. I have worked as a Tradesman, Foreman, am educated in Construction Management and hold 29+ experience in the industry. I was not expecting the level unprofessionalism from your firm. I deal with contractors daily, can sense BS and know when a technician is trying to manipulate me.The service call was for:- installing only, not furnishing, a kitchen faucet.- Installing only, not furnishing, a kitchen drain.- Furnishing and installing a P-Trap and all associated piping.Despite the outrageous proposal of $782.00 for such a trivial scope, I reluctantly agreed thinking I’d get professional service and installation. I got neither.The Technician, after having started with the faucet, cutting the feeder tubes to length, refused to complete the installation because he didn’t agree with the preference of faucet I wanted installed (I had two of the same model). Poor service. My concern now is the length of the tube might be too short.In addition, the offset pipe linking the P-Trap and drain was routed directly below the cold water supply valve, not only restricting access, but restricting function. I could not turn the valve due to the presence of the pipe. Poor installation. See attached photos.I asked for this to be corrected and would not pay for this quality of work. All valves must be accessible and unobstructed. The Technician insisted it cannot be any other means of installation and my options were to remove the valve handle and control the valve with a screwdriver or just relocate the valve. This was truly insulting.Therefore, I will not be paying any invoices related to:- The incomplete installation of a kitchen sink faucet that might have been damaged during the initial attempt.- The untested installation of a kitchen sink drain that another Plumbing Firm must remove and reinstall as he now bears liability.- The P-Trap and associated piping installation that created a non compliant condition by blocking access and function of a valve that another Plumbing Firm must now correct.This was the biggest waste of a personal day off from work I’ve ever had to use. Last, but not least, threats don’t scare me, so when the Technician said he’d call the code inspector regarding my home, a tactic I wasn’t phased by.I made multiple attempts to contact Agentis to speak with someone in an authoritative position, an upper level manager, even asked for the owner’s email address to voice my complaints. It’s been a week and nobody’s called me back adding poor customer service to my list of complaints.Horrible.I didn’t want to waste my time writing a lackluster review. All Agentis had to do was call me back to resolve this issue on the phone. They left me no choice.I’m going to copy and paste everything above this line and post a negative review on the Better Business Bureau. This poor service, lack of professionalism and non existent corporate customer service is inexcusable.Update 09.13.2021:It’s been 3 weeks and 3 days and Agentis still has yet to contact me, instead they sent me a bill for an outrageous amount related to their makeshift work. Going to try and contact them again today. Let’s see if they care about their professional reputation.Update 10.18.2021:Agentis responded to my review misinforming the public stating attempts were made to contact me. This is false. Lack of response was one of my complaints from day one. They also recommended I should call and have a civil discussion (I tried on Aug 27th and never received a call back). So I tried again on Monday, 10.11.2021 at 1:25 pm. Patrick assured me I’d get a return phone call from a manager. I still haven’t been contacted.
I cant thank Rob and John enough for helping me with my new Sump Pump and Battery Backup. Rob drove through a hurricane last August (2020) to put in a new sump pump, because my old one stopped working. I am so thankful for that. John came today 8/10/21 to install my battery backup so I dont have to worry about the pump if the lights go out. I am extremely happy with their service, they are both very nice and easy to talk to.
The only person that was willing and able to come out to us at 11pm at night. So Thankful! Definitely recommend!
Agentis is an excellent company that does a great job and is reasonably priced. The plumber that came to our house today (Christian) answered our many questions with knowledge, understanding, and abundant patience! We are very pleased with Agents Plumbing!
Called up and they were at my home within 2 hours even though it wasnt an emergency. I wasnt charged any extra for the fast service. Completely reasonable pricing! Super responsive too! We have used them before and will be using them in the future. Tech was also super friendly!
Water heater was installed excellently and room was cleaned out of remnants. I have also called Agentis plumbing for toilet repairs and found the diagnosis to be fast and efficient. The toilet repair has held up and I feel I would trust to have other work done in my home by this agency.
Very good experience all the way around. On Saturday, May 1st, a floor drain backup occurred at my home.I knew that I had to get this fixed asap.I called Agentis Plumbing, Emily was very nice + got me service within a few hours! ( Great for a weekend).Chris + another hardworking, knowledgeable young man unclogged my drain in a short period of time!The price was great + I was very appreciative!!!!I highly recommend Agentis to take care of ANY plumbing problem!!!
We have use Agentis many times. Today Shawn came to unplug a sewer line. He was on time, professional and funny to talk to. Thank you for your service. We were very please!
Everything was great. Marlon and John were first rate techs and explained everything perfectly. Cordial, professional and efficient.
Matt was kind, courteous, and super professional. He understood my needs and made sure everything looked like new when he left. Would be glad to work with him again.
Great service & fast. Discovered our sump pump failed and our basement flooded at 8am. Called Agentis & they had a tech out by 9:20. The tech was able to recommend a certified mitigation service to salvage the carpet. New sump pump installed by 11am.
Super friendly, professional And very knowledgeable. Replaced an outdoor faucet And Did a wonderful job!Again Super Friendly!! Willing to fix additional item for us. Wanted to make sure everything was good to go before leaving.. Highly recommend😊
Fast response to my call for service. Professional and knowledgeable technician who diagnosed and solved the problem quickly and efficiently. Great service. Definitely recommend!!
Team did a great job with the repairs and kept me informed through the entire process even when modifications were necessary.
After 2 bathrooms and a kitchen I can say that Agentis Kitchen and Bath is top notch. Their workers are polite, clean and efficient. If there were a 10 I would give it to them. From beginning to end, the consulting in the beginning of the process in the showroom to the completion of the projects these workers are exceptional. Get all your estimates from other companies, but the workmanship and care they take to make your dream bathroom or kitchen come true wont be there unless you hire Agentis. Professional service and workmanship in every way! Highly recommend this company!
Fastest and most friendly service out there! I called and they came the same day. My gas line was replaced and brand new stove installed in less than 24 hours. Very satisfied customer!
Mike B from Agentis Plumbing was great to work with. He diagnosed our issue quickly and gave us the options for repair and replacement. They came out the same day we called and had our replacent well tank and outdoor faucet installed the next working day. They have done other work for us in the past as well. I highly recommend Agentis for any of your plumbing needs.
Hello. I want to let you know I am very satisfied with the service Matt provided. He was courteous and efficient. I will highly recommend your service to others. From the time of setting up appointment until completion of service I was grateful to everyone who assisted me. Thank you
Love this company all the guys are great and so professional I had the pleasure of dealing with Earl, and he did a great job, I would highly recommend this company for all your plumbing needs!!!!
Quick and professional personnel. Will definitely use these guys again.
Agentis has come to our rescue a number of times when we have experienced a plumbing emergency. This time we had water throughout our basement, and when I called they had a tech come out within the hour. He fixed the problem quickly and efficiently. Im most appreciative of their quick response and professionalism. Thank you!!
I booked an appointment online and got a confirmation via text immediately. We had a 8-12 window and our technician Shawn showed up at 9am. He was so nice! He discovered we needed a new garbage disposal, had all the parts/tools he needed in his truck, and installed it within an hour! Will definitely use this company again if we encounter any other plumbing issues!
Called Agentis Plumbing and they were able to send out a plumber that day. Martin was kind, courteous and efficient. Don’t worry call Spidey 🕷
Micah Kolman was great! He was knowledgeable and friendly. He fixed everything! Thank you!
My toilet was leaking and Shawn repaired it. This is the second time I have had Shawn for a service and he is always very pleasant, polite and thorough.
Matt is an excellent rep for your company. I give him a 10 rating. He explained everything very well and answered all my questions. I feel like we are best buddies.
Earl was very professional and I really appreciated all of his knowledge!! He’s the best!!
Came to replace water heater and I added a couple minor things and they were happy to add them in same time. Very professional, friendly, personable, clean work, professional. I’ve always been very happy with Agentis and will continue to call them.
Our house is 33 years old, we had a leaking faucet, when I went to change the cartridge I tried shutting the water off under the sink but it didnt work. Called Agentis to have it replaced and decided to do all valves under the sink as well as the 3 toilets, 14 total. Got an estimate on Friday, scheduled an appointment for Tuesday, Matt did a great job, was done in about 3 hours and the price was less than the estimate. Cant ask for better service.
Best plumbing service in the lehigh valley. I recommend Micha Kolman he does great work.
Love your quick service. Impressed with Paul who put in my water softener and with Matt and his helper for my new water heater.( forgot Paul’s helper also) I’ve recommended Agentis to two people already.
Matt B. did a great job. He was very thorough & courteous. Even though he was very neat while performing the work, he made sure the work area was clean after he was finished. We always call Agentis for our plumbing needs.
Agentis Plumbing came out and they knew what to do right from the start. There were 2 very nice guys and they worked the whole time and clear our drain. We found that we had an issue in a pipe and they will be back to correct in the future. It is so nice calling a company that shows up when they say they will and do job fast and efficient. Thanks Guys.
3/4/2021 - I know I posted a few weeks ago in reference to repairing a toilet and to submit another review, it will not allow me so I will do it this way and keep adding on.As you can see, I am quite the regular customer of Agentis Plumbing. Early this morning, I had a pipe burst and it literally was raining in my basement, water everywhere! I called at 6:00 a.m. and by 9:00 a.m., Matt was at my house starting the repairs. In addition, Matt wanted to do a thorough check on the water heater to be sure there was no damage to the insulation nor the components. Well it turned out that, the water caused such damage to my new water heater, it needed to be replaced. Matt was quick to add this as a priority and had a replacement at my house within 30 minutes! Thank you so much Matt for all your help, honesty and wonderful professionalism!I would highly recommend this company as I use them continually.____________________Feb/2021 - I am a long time customer and love their professionalism. I think this time for the toilet to need new bolts and to reseat it, it was quite expensive. I am hoping the costs are not rising that pose me to look elsewhere. Other than that, these guys are great.
Agentis employee was on time as arranged, friendly, professional, and handled all repair issues within two hours. Also gave suggestions that I could correct which saved me money. Would use this company again in the future.
They were the first (and ONLY) company to emergency respond to a pipe bursting incident. We’ve used them before, too. Always fair upfront pricing. Will always recommend.
What was supposed to be a simple call to prevent any future problems with my laundry tub, turned into a difficult situation. My technician was pleasant the entire time and didnt give up until the problem was fixed. I would recommend Agentis to anyone who has a plumbing need.
Im very happy with time frame of repair and honesty of repairman. Highly recommend them.
I HAVE FOUND AGENTIS TO BE AN EXCELLENT SERVICE. I HAVE USED THEM MANY TIMES FOR PIPE REPAIRS, NEW PIPE INSTALLATION AND CHANGING OLD FIXTURES. PRICES ARE GREAT AND STAFF ALWAYS CURTEOUS AND FRIENDLY.
Used Agentis for their video scoping of my waste pipes since the basement floor drain occasionally backflows. They checked from the clean out to the main in the street and also back towards the house past the floor drain. Besides one portion that is sloped slightly backwards they gave my pipes a clean bill of health.Glad I used Agentis and will definitely use them in the future for any other plumbing needs.
Needed an improved toilet for powder room and Shawn suggested a good one. He came out to install and did a great job. I always appreciate Agentis and their response time. Been using Agentis for many, many years.
Technician Kevin was very nice and very professional. He is an asset to the company. Would highly recommend. Diagnosed and fixed the problem with the bathtub faucet very quickly. Would definitely use again in the future if needed.
We had an unfortunate Sunday night plumbing emergency and reached out for help. I was surprised that a person picked up the call and I didn’t have to leave a voicemail or talk through robotic prompts. The plumber was extremely courteous, helpful, knowledgeable and quick. He was at our door within a half hour of the call and had everything fixed up right away. Highly, highly recommend!!
He explained what work was done . Ive had Agentis out several times for various repairs and they were all efficient and courteous.
Great response. A day early with a phone call. Matt. Was great ! I told him to refit the repair like it was his house! Great job. And value.
Arrived on time, provided cost up front. Cost was reasonable. Completed work incredibly quickly. Tech was very friendly and professional. Will definitely use Agentis again.
They called 1/2 hour before arrival. Technician finished the repair quickly. Shawn was a courteous individual.
Although it is true that they were up front with their fees and no trip fee was charged, some of the fees seemed a bit far fetched. I was informed that there were no guarantees regarding putting in the valve for my toilet using my parts, it seemed to charge me the full fee of over $250 when the part did not fit and letting me know I would have to buy a new toilet for another $500 kind of threw me for a loop. So in the end I had to pay $900 for a new toilet, valve and emergency shutoff valve. Is this too much, I dont know what other plumbers charge so I have nothing to compare it to. If it is, plumbing work appears to be something that I can be sure I will never really be able to afford. Otherwise, Agentis did a good job and worked dfficiently.
Our technician was timely, professional and proficient. He quickly assessed the issues and got right to it. Would not trust anyone else!!!!
They came out the same day we found there was a leak. The plumber was nice and did a great job on installing the new faucet and garbage disposal. There are no more leaks. 😃
Julius is the BEST. He gave us advice to avoid future plumbing problems, was honest about liking the brand of toilet we chose but not the one-piece design :-), and did the job so efficiently! Friendly, positive, professional experience.
Service all around was tremodus.Techs were very knowledgeable and courteous
Very knowledgeable and professional. Found possible issues they may occur in the future. Will this company if I ever need a plumber again. 5⭐
The staff was great, two gentlemen arrived, listened to what the issue was, and cleared my sewer line within minutes. However thats when things turned south for me, for maybe 20 minutes of work I was charged $525.00 dollars for pressurized water. This is just ridiculous! What has happened to this world. I still cant believe it. When I called the main office to find out why was is so expensive, she just tried to rationalize the reason. Wont ever call them again.
Earl fixed my leaking fixture in a jiffy I would highly recommend him or anyone in this company for all your leaky plumbing needs
Weve used Agentis Plumbing in the past and have always been very pleased with their work. Today Eric and his partner installed a new water heater and faucet and trap on a sink in our basement .They were both very professional and Eric explained everything to us that had to be done. He cleaned up after he was finished and he was very polite. We will use Agentis Plumbing again in the future if the need arises. Charles and Joan B.
Always do a great job and fast!Thank you!!!
Matt and John did an excellent job installing our heat pump water heater. They kept the work area clean and observed all COVID-19 protocols while doing the job. Thanks.
Mike did a fantastic job cleaning out the outdoor sewer trap. He was thorough in making sure the water drained and that the trap stayed clear of any potential clogs and/or build up. Mike was also kind, courteous and professional. I would recommend Agentis Plumbing for your plumbing needs. Thanks Mike!
Plumbers were very professional, friendly and did repairs rapidly. Couldnt ask for more.
Great guys! Great service! Fast, pleasant and well done! Thank You, Agentis! You are my place to go.
I needed a job done quickly to satisfy the requirements of a property sale. Greg Smith and his team handled it promptly, professionally, and with a substantial savings due to their innovative process. Strongly recommend this company!
Everything with Julius was great. Very professional and respectful gentlemen. He also went out his way to show where my previous installation was done improperly and was able to fix it as well as installation of new garbage disposal. I appreciated Julius doing this and his work ethic.
Usually provides good service but not so this time. Tech did not have the proper tool so he tried something else that couldn’t do the job. He had to come back with a different tool that also didn’t work. Finally he used the proper tool through the proper drain that solved the problem just like the last time this had to be done. We spent much more money than we needed to for the added attempts.
Great work and fair pricing. I had them come out to fix a leak in my kitchen sink. They did a great job.
Amazing professional plumbers. This is the second time I used you guys and I have another job next month. Love the service and will continue to use it.
We’ve been using Agentis Plumbing for years. They provide excellent service in a timely manner at reasonable prices. Julius was our technician today and he was very courteous, efficient, and knowledgeable. He was also very careful not to damage our home while working. Thank you Julius and Agentis Plumbing!
Great efficient service . And reasonably priced
Had a toilet that was intermittently backing up. Agentis was able to provide a service call within 24 hrs of the request. As usual the plumber was on time, professional and courteous. We have been using Agentis for 30 years and they provide excellent service. Highly recommend them.
This is the second time that I had a sewer backup in my basement and Agentis immediately took care of the problem. One was late Friday afternoon and did not charge an emergency call
We truly hit the jackpot when a friend recommended this plumbing business to us! Our hot water heater went on the blink unexpectedly. We were in desperate need of a new one and needed to purchase and have it installed right away. I called and spoke to Patrick. Right away I felt my emotion of panic disapate. His personality seemed to beam through the phone receiver, Lol, and his phone greeting and business pitch was by far one of the best Ive heard ever. He went over our options and their offerings and gave us a great quote. We accepted that quote and all went and is now well! Our water heater is of good quality and working perfectly. Matt was our installer. He knew exactly what he was doing and it was service with a smile. I dont know the persons name who delivered the new unit, but kudo to each of them. What a team and such coordination between the three of them. We are truly happy and well pleased with the service that was provided. I highly recommend this business!😊💯 Much continued success to Agentis Plumbing.
We have used them for different plumbing issues, and always found them to be thorough. This time for a leaking toilet. The technician, Sean, explained the problem gave us some solutions and solved the problem. He was courteous and was masked and was careful about everything. Would definitely recommend Agentis for any plumbing problem.
Kevin was very knowledgeable, professional and on time. Would not have any plumbing issues fixed any where else.
This is the third time we are having Agentis come out to our home and fix some plumbing work, and each time weve been more than satisfied. Firstly, they dont charge you for just showing up, and their overall pricing is very reasonable. Moreover, the job is done relatively fast, and they are very transparent about what was fixed or replaced. We will definitely use their service as long as we live in this area.
They continue to do all of my plumbing needs for years now. They are always very responsive, provide excellent service and always provide clear explanations of what needs to be done and potential solutions. Matt has been at our home several times now and we sincerely appreciate his expertise, help, service and kindness and caring that he provides. Would highly recommend them.
Polite, professional and prompt service.I use and recommend them for all my plumbing needs.
Kevin was professional and courteous. He quickly diagnosed the problems, arranged for delivery of a new water heater within a couple of hours, and quickly installed it. Great job!
I called on a Sunday to get an appointment for Monday to repair a toilet. I had guests at the house and needed them to come out and they made sure they fit me into the schedule. Sean (Shawn?) was excellent - polite, knowledgeable, friendly.
Your technicians, Martin & Jordan, did an excellent job, a 5-star performance! They showed up when expected, were courteous, knowledgeable and professional. They got the job done quickly and got my clogged drain opened.Thank you for being there when I had this emergency!I highly recommend your company to anyone who needs plumbing work.
Very professional service! Greg S was very detailed in explaining the work that needed to be done. He was very helpful and patient with answering all my questions. Excellent service.
We have used Agentis for numerous big and small projects over the years. They are fast and reliable at a reasonable cost. We’ve tried other plumbers and Agentis is by far the best we’ve used.
Mike and Pablo were great.... on time, informative, thorough, professional, technically very competent, and corrected our plumbing problem. Agentis service ordered was priced very competitively. I would highly recommend them.
We have been hearing loud noises in our plumbing system. Rob, the Project Manager came to our house on Friday, the 19th. He went over the entire system with me. He did an outstanding job explaining things in detail, using language we would understand. He was friendly and very professional. It was easy to see that he had knew his business. He knew what the problem was, told us why it happened, and what to do if it happens again. We really appreciated everything he he told us. We would have no doubts recommending him to anyone for anything to do with plumbing.
Three guys from Agentis worked like animals for 6 hours to clean my sewer line using a special machine they recently bought. In doing so, they saved me ~$10,000 on excavating my yard to replace the line. They also went to great lengths to protect the carpeting in my basement, and the invoice I received had the most extensive, detailed write-up of any work Ive ever had done in my home. On top of all that, the price came in better than I expected. Cannot say enough good about Agentis Plumbing. Do yourself a favor and consider them for any plumbing needs you may have.
Mr. Rooter sent out a There Tech Sean he was amazing Diagnosed a whole property correctly found the root of the problem and did what he had to do honestly and fair, my wife and I appreciate the time that he put in to make sure that our household was taking care of