Was helped by Bob in the Millwork department in the Bethlehem store when we came in for 2 new sliding patio doors. Bob was very helpful, explaining the various options and doing all he could to see that we got the best price. We left, feeling as though we had very good customer service and were very happy with our purchase. Thanks, Bob!

Workers there were very patient and helpful in my selecting a leaf blower. They were great.

Very clean and the employees were extremely friendly and helpful as i searched for a fan for my business....they definitely are a community of workers there because they all helped me find what i was looking for and thats excellent...all customers ask for so many times is effort and i certainly got that when going to this store👍🏾....thanks again Home Depot in Bethlehem Pa!!!

Usually has what I’m looking for, and the store pickup from online ordering is nice, especially the lockers for smaller items. It’s usually a faster checkout than that competitor nearby too!

Usually I have good experiences here, but this time, I bought some flexible pipe to repair connections to the pool filter and the matching barbed male adapters. But the adapters dont fit. Way too small. Ended up at Lowes to get the connectors.

Ordered urb pu.. didnt have item I needed but matched with similar higher priced item at lower ordered price..Store layout lil wonky but ok

My favorite HD in the Valley. Never as crowded as the 2 Allentown stores. Staff is extremely knowledgeable and friendly. Great selection. They always have what Im looking for. Well worth the extra 10 minute drive. Walmart and Giant are in the same shopping center. Definitely a win win.

Extremely helpful associate, Dimitri, helped me find everything I needed for my bathroom shower project. He helped me save money with a credit offer. And helped with loading up the boxes into my suv. I was glad he assisted with everything.

It was fabulous not many people with masks, everyone is on vacation and they have plenty of mosquito Killer

In and out not crowded got everything I needed in no time

They had in stock exactly what I needed for a price less than I thought. Plus a military discount for veterans. I was very happy with this trip to Home Depot Bethlehem.

Great place for all your home improvement needs

Worst store and company ever!!! Ordered $1,000 grill and they lost it. Like really how do you load product onto trailers you own and lose it?!?! Will never shop at this company again. Just made me like Lowe’s 10x more!!

Always here the 191 store is my favorite one

Never had a bad experience and great find on supplies.👍

My return was quick and easy. But most impressed with how the person in front of me was handled. One of those people just trying to ruin someones day. The young girl doing return was professional and polite. Great job

Steve at the pro desk helped me locate a product that had been discontinued. His determination was amazing. I ordered what I needed thanks to Steve

Nothing to complain about the store itself but their parking lot is a minefield of sharp metal objects that find their way into your cars tires.

Pleasant and customer service was great 👍

Employees were very helpful in finding WD-40, copper wire and garden edging. Prices were reasonable.

We were offered help immediately. They even helped load our car. Better than Lowes any day

Employees are rude, was picking up a load driving a rig and there forklift drivers just drive right behind my big rig, not a care in the world, would have been different if my 30000 lb truck hit them.

Was looking for the right screws to install new shelves I just bought. Was having a hard time until a clerk named Maverick came to assist me. This kid was extremely respectful and courteous and thanked me for my military service. I was proudly wearing one of my many veteran shirts. He assisted me without reservation, answered all.my questions and made suggestions that would make my job go easier and made sure I left there with exactly what I needed. I got the job done as soon as I got home. Home Depot, give this kid a raise or something good. He deserves it! You need to find more like him, FACT!

The young man was very helpful he helped carry out the patio table and load the car!!

I found what I was looking for without frustration: I looked up the item on the internet and got aisle number and bin number by text message. Strongly recommend it in covid time.

The nicest customer service Ive had in a long time. Three different clerks helped me out in different areas in the store. My favorite was the beautiful tall, thin checkout clerk. (I wish I wouldve gotten her name) She was helpful and cheery. Just what I needed 3 days before Christmas.

No one to help customer service is lacking

Order online for curbside pick up and they were very quick, in letting us know it was ready for pickup. They came out real quick with the order.

Was in just to check some ideas. Was asked if I needed help and greeted by another employee. Big store.

Everything about building materials and construction lots of building items

Get what you need fast use the app to help you get through it should tell you what lane to go and how many theres in stock

Came here looking for a home and all I found was building supplies. If I wanted to assemble it myself I would have gone to Ikea.

Cheerful and helpful staff. I love shopping here.

With the help of friendly employees, I was able to locate everything I needed.

I went there to buy a gas grill that was in sale and some cleaning products staff was very helpful.

Good Home Improvement Store from an inventory stand point. What SUCKS...... Its always hard to find help!! They definitely have a personnel shortage. Maybe people are hiding, like buried treasure.If YOU decide to use Behr Paint, it has a strong ammonia smell. Be careful when YOU use this brand. One might just wind up with a headache, cough or runny nose.

It wasnt a bad trip, went in, it wasnt packed, for what I needed, payed and left. Pretty quick and simple and easy.

The girls at the pro desk deserve raises!!! You two rock,!!!

Rude, rude, rude. Was there with my son on March 21 around 1pm with my son. Picked up some pavers and checked out through the Nursery line. When I went to hand my card to the cashier, whos name begins with L, she condescendingly and loudly said she needs me to be on the other side of the counter, where the plexglass partition was. While I understand that we are all trying to deal with Covid through various means, Im sick of workers like this that walk around with their noses in the air, treating customers rudely.

Great store.Always has what I am looking for in stock

Great service and prices

Helpful friendly staff. A nice man immediately greeted me and my boyfriend and asked if we needed any help finding anything. At checkout we had a really nice woman ring up our things.

Home Depot is the best I enjoy shopping their prices are fantastic and the help is very good and they are very helpful when asking questions about a certain things you are purchasing

I ordered something online at about 10 am. for same day pick up. I waited all day for the “your order is ready“ email to come and it didn’t. With a half hour left before they closed, I went into the store and asked about the status of my order. I was told it hadn’t been pulled, but I was more than welcome to pull it myself and bring it to the front, and that someone would be back to help me locate it. Nobody came back to help me find the one box that my order contained and it wasn’t where the customer service associate told me it was. So I flagged someone else down, who asked me my name and then explained that my item was in an overhead somewhere, that the online orders just kept rolling in and they got too busy. He said they might be able to have it ready for me tomorrow sometime. Obviously it was at that point that I canceled the order. No apologies were offered by anyone at the store. Why aren’t the orders pulled in the order in which they are received? Why couldn’t someone pick it knowing that I was there? It was one box, man.

They were helpful when ask for directions to different things. Do not have them deliver large items without two people in the truck. Still dealing with a dislocated knee thats has popped out twice since, and that always reset the process of the rehab.

Went for an AC extension cord. Easy to find, quick checkout.

Great selection and inventory of tools, very knowledgeable and friendly staff.

Excellent help. Thanks Will I am. In the plumbing department. At the Bethlehem store

Went for 2 gal. Of paint after checking online to see if in stock. Didnt have any on shelf so asked associate. Told non-issue they will make it for you in like 5 minutes. Went to paint lane, waited 20 mins in line, then told they didnt have the base to make it. Forced to buy a 5 gal. Pale. Then went to register and register was having issue with customer infront of me. Waited another 15 mins. Should have been an in and out situation.

In and out always very fast. Seems like they have better selections than some of the others.

Found just what I needed, thanks to pleasant helpfully sales staff.

The supplies we needed were in stock and the employees were helpful.

Much better selection of seeds in Bethlehem than in Whitehall.

Has everything you could ever need for home projects. Clean and friendly staff. Easy to find things all aisles are labeled for what your projects may be and if you cant find it ask the friendly staff.Thanks for reading

A large variety of items. I found everything I was looking for, plus items I was surprised to find, which saved me from going to a second store for additional items.

This is the Home depot to visit... It puts almost every other HD Ive been too to shame. Clean, well stocked, super friendly staff. This is the Home depot to visit.

Had to buy two lights because the employee didnt know what the size of the light socket

Found what I needed quickly. This store is very easy to shop.

Nice and good staff

I love home depot! You can find almost everything in there!

Everything you need, very helpful staff

Ordered online for curbside pickup. I was there too early for the curbside but my 34 item order including 10 sheets of drywall was on a cart ready to go. Just grabbed and go. Never had any major issues with this Home Depot but some miscommunication is possible at times.

Not too crowded during non peak hours and the employees are typically very helpful.

One of the worst home depots Ive been to, repeatedly. The last time I was there I asked an employee for help to which she stated it isnt her dept. So I asked is there anyone working in that area she said she doesnt think so and will call for someone. 5 mins later she tells me theres no one working in that dept and no one to help me and to go and look around for the item I was searching for. I had already spent 15 mins looking for the items and another 10 to get someone to help. This is the norm here. Any time ive asked for help I usually get an employee who isnt happy at all about helping, some who have been flat out rude and insulting. The time before this last time I had a guy tell my wife that we shouldnt be trying to install a ground rod for a generator if we didnt know what type of fitting the 8awg wire attached to the grounding rod with, which we did, we simply asked where they are. The guy then laughed as he walked away when I said I can handle it. I dont know why I keep coming back to this store. Maybe because its location is convenient, maybe its because I think the customer service will be different, but it never is

Great Place And Staff

Great selection, prices are good to.

This store thinks its a good idea to sell well water pressure tanks but not the pressure switch. And no I dont want to drive to the Whitehall store for the part!!The one human cashier that was working was nice, though.

Was able to get what we needed

You get what I need easy. Workers love to help.

Prices are too high, but lo e going to this store and look around

Its ok employees arent to friendly

I purchased an air purifier. Need one because of allergies, thank goodness they had 3 in stock because the Stroudsburg store always has a line just to get in store. So I traveled to Bethlehem store to get it and no line to wait on! Very happy with my purifier!

Ive always loved Home Depot Bethlehem. Everytime Ive been in there and needed assistance Ive gotten great help from the associates. With the shut down I put in an order online (Thursday) and called the Bethlehem store to ask if there was a back up/any kind of wait time and if it would be ready by Saturday morning. The attitude was ridiculous. There was no reason to speak to me like I was stupid just because I asked a question. If your doing customer service learn how to do it. No excuse.

Very nice place to shop

Rita, Lisa, and Elaine at RT 191 Home Depot are great very helpful and very friendly, with great customer and helpful customer service.

I talk to a very man about a humidifier on the greenhouse I went there and bought it c crane its real nice. Thankyou!

Wide variety of items. Some good deals. Customer service is non-existent.Beware: online clearly states they price match, however, if you attempt to do this, you will have to fight hard until they honor it.

Home Depot is standard. Service is good, supply is usually well stocked. Weekends are busy but store generally well staffed.

For those who can get around well its and awesome place, but for those who are disabled that still want to shop there, you really should offer electric riding carts.

My hot water heater broke, so I went to Home Depot and saw the hot water heater I needed for my house, the customer service was very friendly and helpful to assist me. I asked for help to put it in my truck and they were glad to help. This home depot is conveniently located off 22 and 191 Nazareth pike. I would refer anyone to go there.

Mike was very friendly, he helped me to find right tool for my home project 👍

Very nice staff and I get what I am looking for.

My recent experience at this location was horrible. During the process of my recent project I had placed an order of windows and door. That order was screwed up and cause extra work and more expenses after spending almost $3000.00. I also place an order of building materials which costs almost $3000.00 which consists of lumber and fascia that was delivered. Prior to delivery I physically went to the store and spoke to the gentleman who prepared my building material list to make sure I dont get damaged goods. Upon receiving my order I was given damaged fascia, twisted and split lumbers. Again, my order was completely unacceptable which costs extra labor and expenses due to the fact that I had to return a decent amount of my order. I spoke to a manager regarding this matter several weeks ago and no resolution. These transactions are not acceptable especially when consumers spend time, energy and a decent amount of money to purchase product of choice. Home Depot employees should know better not to pick damaged goods when preparing a customer order. I will never place an order with Home Depot again especially when preparing for big project. I will continue to do business with Lowes in the future as I never had a bad experience like I did with Home Depot in Bethlehem PA.

The unfriendliest staff ever. Avoid this store if you can

The store is in order, everything is where they say it is and I was asked about THREE times whether I needed help or not. In and out of store in record time. P.S. Military discount

Clean organized easy to find what you need

Very short wait, right products, very good, thanks.

I was helped by Marvin Muffley, Jr. in the blinds department. He was great! Very helpful, knows what hes doing, and helped me save money with his suggestions. Thank you, Marvin!

No masks. Sad that they didn’t care about transmitting the virus as you can still hold the virus with a vaccine. Breeding ground for virus.

Love it!

Found big variety of what I needed. Eadt check out and friendly assistants

Ok

Clean and organized

Me and my boyfriend went here to return a cabinet that was damaged from the Whitehall store. The customer service here is amazing, they helped us find one that had no scratches or dents. The guy working that helped us was named Jeff, and he was awesome! He solved any issues we had and was super friendly. I recommend this Home Depot.

3 guys in plumbing and thy talk to each other no help

Very helpful attendants that will walk around and help you find what you need. Im always in and out there because I know what I want and they help you find it quickly. There new self serve registers are the best too. Very simple and efficient. Cool place.

They are out of stock on somethings & associates most of the time cant answer questions and the are rude

Although located convenient my home, the Home Depot does not carry a good range of truly professional materials and parts. Specialized high output 96 inch fluorescent lamps are not well stocked at the Home Depot.

Worst customer service. Stay away from this location. Some people work there think they own HD. Rudeness at their best.

They do a great job matching paint with old paint chips from walls. Matched 2 colors perfectly. Spot on!