Says they close at 9. Called to tell them I might be there at 8:59 on the dot to pick up and they said ok. I arrive at 8:56 pm with the doors already locked. Had placed an online order and I couldn’t even cancel my order because care was closed. I understand that people want to get home but i drove 25 min and was still within time to pick up and leave. If you guys cant find employees that can close at proper time them change your operating hours. Extremely inconvenient and unprofessional for a company.

Always have what I need

I was just at advanced auto and the 2 employees were talk among each other out loud ignored the customers and when I went to buy the wax he told me it was 22 dollars where the sign said 15.99 very clueless employees will not come back .. also speaking in a language that Noone understood..

I really appreciate Vince very communicate and helpful, Im satisfied

There are always friendly people and I get the parts that I want

Great store. Free check engine light diagnostic, free wiper blade installation, free battery check, and installation.

Knowledgeable people

Im not one to complain about service but after waiting more than 15 minutes to have my battery tested to confirm a new battery purchase I felt I just had to share. I ended up leaving because after being patient while they finished up with a customer, someone else walks in and they immediately begin to serve them, continuing to ignore me. The man initially asked me to wait outside next to my car while he finished up and Im glad I didnt. Thats not how customers should be treated.

I went to return an item that according to the policy is not returnable. This is a $60 item that I did not need on the first place. I got it because it was recommended by the associate at the store. So I get home and I am trying to use it and it was not what I needed. So I put it back in the box, not used or anything and I left it in my car for maybe about a weekFinally today I had time to go in and return it, I reviewed my receipt to look at the policy and it does states clearly that is for a replacement if there is something wrong with it. I think well there is nothing wrong that I can think of I just simply did not use it because is not what I needed. Go in, I am told cant return it. Now I am at a lost of my $60 and an item that I will probably never use.

I was there yesterday and I have to say the two young men are outstanding! They did everything they could For me and I was so grateful, it was the evening shift Dec 23rd. I hope the management reviews these reviews and knows how valuable their employees are! It saddens me I didnt get their names. If youre reading this; you made my Christmas wonderful and safe! Thank you so much. I attempted to give the first young man $5 in exchange for his hard work and he refused and the same for the other young man for changing out the left front head light. I love this place rather they had issues or not; they gave their all ( in which they dont get paid for! If they assist any customers outside... Its common sense they dont get compensation so those of complaining like little babies should be grateful!!! ) and that meant everything too me!

Great service. Gary is professional and helpful and a very nice man. Thanks for all the help. They saved me a lot of money and headaches.

Louis was so very helpful when I had a concern about my Jeep Wrangler and soFriendly!He took the time to help me out.Keep up the great work!

Some people has no experience in auto parts or people’s needs

Great place. Very good 👍. Helpful to

Steven is awesome!Very helpful and understanding!

Great staff, always helpful!

They were lazy and they didnt want to help adding my oil and they were rude

Generally ok, but its really annoying when they decide to close early.

This is a sad auto parts store. I am consistently on hold for ten minutes-in comparison to say the Nissan Dealership which only has one guy working and Im on hold for three minutes. Inside Advanced, its slow.Everyone is nice but only the manager knows anything. The rest of the employees are really young and know nothing. Advanced Auto tells its 18 year old employees to say they dont make that part for your car when in fact a quick google search reveals that the part is available online and advanced doesnt stock it. Thats really annoying. The store constantly is looking for employees but they pay so little and specify part time only so they can cheap out on benefits-they never fill their positions.The stores stock a lot of China parts, Driveworks is only made in China. Most new cars take a synthetic oil but theyre constantly out. Its fine if youre cheap and dont care how long your motor lasts for, they stock conventional or blended oil. If youre cheap and you dont care about China parts, Advanced is for you.You might be surprised to find half of the parts you need are the same price at the dealership and their, theyre quick, knowledgeable and quality parts. This store is right across the street but I am driving 20 minutes to the dealership or Napa.

Very nice people working there that go above and beyond to try and help you find what youre looking for

Friendly, helpful and organized. People change out but always great service.

I always find what I need . The customer service is great. Prices are good.

One of the men did a quick job of installing my new wipers

Just went for some tire shine. No long wait in and out

The service was very POOR!@@ the guy did not want to test my battery. I had to ask 3 time. Then when he finally did try to test it. He could not power up the tester. Then he told me that the tester does not test alternators. Liar!!! Big Liar!!!

Very helpful and offered to put on wiper blades!

So i walk in and ask the guy at the counter if someone could possibly give me a jump in the parkinglot or let me use a jump box maybe? And the guy tells me theres nothing i can do for you man. I got those here for you to purchase...like come on man really. Great customer service. Ps i wrote this outside in my dead car in your parking lot.. Great customer service. I guess ill just jave to stop coming here

Yes they are a parts store but they are also very expensive compared to buying products on the internet and walmart. $21 for a bottle of concentrated coolant compared to $11 from Walmart. Same brand. So unless you need it now just buy online or skate over to Wal-Mart

Louis general manager was extremely helpful and knowledgeable.

Good service. Had everything I needed in stock no waiting

Very helpful in explaining how car parts work

These are my guys. Always helpful.

Its a great parts Store

Everyone was staring into space. Sat at the register for 5 minutes before a t-rex looking thing with green hair completed the entire transaction without a word. Appeared to be a chemical leak that impaired the employees

They were lazy and did not put my oil in my car

Staff was good to me and found a part that I needed in the backroom

The workers there are unshaven messy hair no uniform. I probably wont visit this one again

Good place to make nookie

Had the exact part I needed

Friendly helpful service always

Great service and friendly staff

Very helpful staff, quick checkout, no complaints.

Good store.Great services.

This is my second home.

I have yet to come here on a day when Im not waiting in line .. or just waiting and everyone that is here looks like theyd rather be dead instead.

Great customer service

Well stocked, friendly counter

Always helpful and knowledgeable

What youd expect

Luis is very helpful,

Order never ready

Great variety

Good stuff

All parts for yours cars

Ok

Friendly staff

Eh

Los trabajadores de ahí te ayudan en encontrar lo necesario para tu vehículo.

Very good with the prices.

Good selection of parts ..

Well

They help you find what you are looking for.

😁👍