If you want to be treated like family and get the BEST and most HONEST service, this is the place for you! Matt was my first person I spoke with. After he asked all the right questions, speak with the mechanics, he was able to give me a fair idea what was going on with my Porsche. And, he was spot on! The estimate was very fair and the work was spectacular. Northwest European Auto is my new mechanic! I have already recommended them and when I put my name on something, it’s a big deal as I take it personally. You will walk in as a customer but you will walk out a friend. Thank you all for your help!!!!!!

We cannot recommend Matt and NW European Autoworks enough!! After being on the road for weeks in our Mercedes Sprinter van we had a check engine light and one other light come on that we needed to get checked out. We didn’t have much time in town, but Matt was honest and transparent about timing and got us in the same day! He was incredibly friendly, knowledgeable and helpful from the start. He obviously knows what he’s doing and we are so grateful for his speedy service on our Sprinter. I wish we could give 50 stars. Thank you!!

The guys here are incredibly friendly, helpful, and professional! I felt very welcomed when I talked on the phone with Matt, as well as each time I brought my car in. Everyone there went above and beyond with wanting to give me the best service possible. The pricing was also very reasonable. I would highly recommend NW European Autoworks!

Initially brought my E90 328xi in for a valve cover gasket replacement. The shop suggested I replace the valve cover at the same time because they are plastic and often crack. Not understanding the chances were 9/10, I decline and just had the gasket replaced. The new gasket lasted about two and started leaking again. Before receiving a call that my car was ready, I saw someone from the shop driving it miles away (shop is off Kentucky st, and I saw someone driving it by bakerview/hannegan). Because it leaked so quickly, I figured it was the valve cover so I bit the bullet and decided to bring it back.I have always ordered parts from ECS Tuning, and never have had an issue so I ordered my own kit to save a few dollars being that I already sent $700 for the first repair. When I let the shop know I’m providing my own parts, they told me they charge higher hourly fees “to make up for not making money on parts”. I’ve never known a shop to profit off ordering parts for repairs that happen in-house.After paying the same price for the repair the second time around while supplying the parts myself, I expected them to do it right. Oil started leaking from the valve cover one week after leaving. They either over/under torque the valve cover causing this issue. Being I supplied the parts, no warranty.After learning they charge a higher hourly rate if supply your own parts and paying over $1500 and the valve cover is still leaking oil, I’ll be taking my business else where.

Great service, found and fixed the problem quickly at a fair price - would recommend and use again

If you are looking for competent, honest help with your European auto repair or with your sprinter van conversion Ron and Matt are your folks. I met Ron at a local retailer in town on a Saturday morning. I approached him because of the sprinter van conversion he was driving and I was just starting a sprinter van conversion myself. He was very generous with his time and willing to show me his very cool van. This led me to his shop the following week where I met Matt. Matt has been an incredible sounding board and resource for me in my journey to convert my van. His willingness to share his knowledge has been priceless. I highly recommend NW European Autoworks.

I was in a tight spot and needed an urgent assessment of the driving behavior of a 718 Boxster S I was planning to buy. Matt was able to get the car in on very short notice and give it his personal attention, and contacted me the same day with the results, and the cost was extremely reasonable. If I have occasion to need services on my car in the Bellingham area in the future, Ill certainly use Northwest again!

Great people they took time to explain every issue my car had.

Outstanding service... I usually do all work on cars I own and have not taken a car in to get a repair done in 20 years. My M Coupe needed a new clutch and I just didn’t have the time or resources to do the work this time. I was terrified of taking a car into a shop and the cost associated with doing so. I called around the Seattle area and the Eastside getting quotes and was sickened by the numbers I was being quoted. Called this place after a referral and not only was their price FAR lower, but they happily offered their expertise over the phone. Many other shops I had called left me with the impression that they were doing me a favor by entertaining me with a quote, and I really had to pry for details. NEA did an absolutely outstanding job, and addressed several other issues in the transmission (shift linkage, braided steel line, flex disc) and remained right around the original quote. I was concerned about ballooning costs you hear about a service like this and did not experience anything of the sort. Car drives excellent now and could not be happier. Friendly crew as well. Can’t recommend these guys enough.

I talked to Matt at Northwest European Autoworks in relation to my 2004 Sprinter 2500 that needs a replacement engine. Matt was super helpful in introducing me to the platform and the common cost/value opportunities to consider when planning an engine replacement on this platform. Matt was free with his time, performed significant legwork on my behalf to ensure that his services would meet our needs even before any commitment of work on my part. If you have spent any time researching shops for Sprinters, T1N platform in particular, you will recognize how valuable this is. Matt sets clear expectations on how/when work will be completed and is working diligently to handle the increased workload that this season has brought. I highly recommend Northwest European Autoworks.

Experienced Vanagon mechanics who have used their knowledge to answer questions on multiple issues without needing to spend precious time researching or sourcing parts. Most recently the owner offered to let me borrow a set of lug bolts to check for compatibility with a third party set of wheels. This kind of generosity and trust is greatly appreciated.

The whole Northwest European Autoworks team does an amazing job-- I have so many things Im pleased with and I can not give them enough praise.Diagnostics: Matt does an amazing job efficiently diagnosing the issue. He then thoughtfully, respectively, and thoroughly explains exactly what the issue is, and what the severity of the issue is. As someone who drives a 20 year old car this is a key component to what I look for in a mechanic.Timeliness: They also are very transparent for where time is being spent and what a realistic timeline is for getting an issue repaired. They run a tight shop and give realistic timelines of when things can get turned around and, from my experience, have never missed a stated time. Often, they complete the task much sooner.Price: Shopping around to different shops around Bellingham (and to the greater world beyond) I can not emphasize more how level-headed and fair their pricing is.Take away: This shop is an amazing resource for all your European car repair needs. As I likely will need a new car soon-- Im convinced to stick with a European build so I can continue to benefit from their trusted services. 10/10 highly recommend.

Matt is an incredible resource for all things Sprinter related. He knows the ins and outs of what it takes to both keep a vehicle running mechanically and outfitted as a camper conversion. He was more than happy to discuss the pros and cons of different options and setups as well as what kind of maintenance is to be expected. His input took a lot of the uncertainty out of the purchase of my rig and gave me peace of mind during the process. I recommend that anyone with or considering a Sprinter should give him a call.

Awesome work, they are extremely knowledgeable and take the time to do the job right.

This group is professional, knowledgeable, skilled and courteous. I have used their services since they opened. Very satisfied with each experience. They provide information of future repairs or areas of concern that allow me time to consider and plan.

Matt and Ron are knowledgeable enthusiasts of many European autos. We took our 2018 Mercedes Sprinter to them to upgrade our rear suspension and it drives like a dream. They are easy to work with and loaned us a car to run errands while they worked on our rig. We are already telling other Sprinter owners to go see them. Ride On!

Northwest European is a great place to get work done on your Sprinter van! I have an older 2003 sprinter van and they were one of the only places that could actually diagnose my van. They were also very helpful in prioritize what needed to be done. They get the job done in a timely fast manner which is super convenient! Only thing is they are a bit pricey, but they do great work!

I first spoke with Ron and Matt before I even owned a sprinter van. Even then, they were happy to speak with me at length about options to consider. Now that I have a van, their patience and knowledge has continued to amaze me. They are more then willing to answer my questions and help me source parts and accessories. I will happily be using them for upgrades and maintenance as I own and build out my van. I feel very fortunate such a great and unique business is right here in Bellingham.

We had a breakdown in my son’s 84 Volkswagen Westfalia, on a trip In the time of COVID-19. I called at the end of a business day and Matt answered. After I explained our situation he said that the shop was very busy but due to our situation he graciously offered to put us to the front of the queue for an investigation of our problem the very next morning. His guess was correct, it ended up being a bad starter and his team had us out of the garage within a couple hours the next morning. The shop looked fastidiously clean, organized and well-equipped and his team appeared to be experienced, ready and willing. Mostly I noticed that the energy of the place had a really nice vibe. They really seem to like what they do. I highly recommend this place if you have a German made vehicle!

I was intown visiting Bellingham and my coolant expansion tank broke in my x5. The tow truck got my car to their shop at 3pm on a Friday, given my situation they worked fast to get the repair approved with my warranty company and had it all finished before they closed for the weekend. Amazing service. 😁

Highly recommend this shop! Great communication, top notch service and fair pricing. Ill definitely be giving them a call next time my LR3 needs work.

They fixed my BMW for almost half the price I was quoted at another shop! The office guy Matt was super helpful in helping me understand what needed to happen while Colin did a great job on the repair! The second time I was there was to add new exhaust and have some small upgrades, all of which super happy with too!

A little miscommunication about the brake job on our 2016 X5 so it took longer than I anticipated, however they did work to save us money, which is impressive for an independent shop.They seem very competent and their prices are reasonable. Will go back here for service on our X5.

So far they have had everything Ive needed except for one thing that did not work and had to return and respecting the credit.

This places Rocks!! and will keep your import Auto Rolling!!Matt and the rest of the skilled technicians at Northwest European autoworks will get your vehical running to manufacturers specs at a price that I found was lower then other local import repair shops .The Shop is a full service high tech wonderland that is equipped with the most up-to-date tools and equipment made just for European and other import autos .They worked wonders on my Audi and at a great deal .There was no surprise added cost or work add ons .They will keep you informed from the start and stick with the work and only the work you want done .These guys are clearly among the best around at European import autos Maintainance and repair and there fair rates make the DEALERS cringe .Im impressed by the expert technicians and great rates that this Local business has to offer .Its a 5 STAR company without a doubt

Excellent work... highest referral I can give for integrity.

These guys are super genuine and helpful. They helped me with a few parts I needed for my 2002 Sprinter. I would recommend them for repairs or even some helpful advice on knowing how to work on your vehicle. 100% would recommend!!

Ron and Matt took in a repair I didnt quite finish myself. They were honest and upfront on cost, no surprises either. Really professional to talk with as well as knowledgable. After this experience I dont see myself taking my BMW anywhere other than here!

Recently had my car at the shop for a Charge pipe replacement on my 2013 BMW 335xi. I wanted an after market pipe so I had to order on my own and bring it in. I had some shopping issues of wrong parts so it took almost 3 weeks from when my car was first dropped off at the shop for me to get them the part. They got it some as soon as they got the part and I was on my way. I appreciate them being understanding of the issues I had. They are knowledgeable and very nice guys. I refer people there often if they have a Euro.

I dropped off my van with a working injector that had a leak. The shop was great at providing customer service but damaged the injector when removing it to clean it causing them to have to replace the injector. I was told I had to pay for it, and did, but that seem unfair and unjust.

Very complete6. Great work, great help.

I have had nothing but great experiences with this business and their employees. They are professional from front of house to the repairs and performance work they do! Thanks again guys for the hard work and I will be sure to be sending my friends and family to you!

This review is long overdue. i had a drive shaft replaced on my classic 86 BMW 325ix for about $1500. The shop sourced a used one and felt like it should work fine. It failed within 1 year. Blaming it on the shaft, the shop sourced me the last brand new drive shaft for my model left in america from New York. Cost around $2000. They assured me it would last me the life of my car (currently had only 130k miles). 6 months later it failed - leaving me stranded on a highway in the middle of nowhere. The new shop that i took it to - recommended to me by NW European - told me that the brand new drive shaft was installed incorrectly. I had a terrible experience using NW European which ultimately cost me thousands of dollars and an amazing car that I had hoped to have for many years.Edit: you’re absolutely right - ‘89, that was a typo. Laughable that you would question whether the new drive shaft was done at your shop. Ron was so proud of it he signed the damn thing! As long as you’re looking up invoices, why don’t you look up how much money I spent there in total just to be left with a useless vehicle that a kid with no money left couldn’t even afford to have towed. Yep, it happened 8 years ago! And it still hurts my heart every time I see an old BMW like the one I used to have and wish that I still did.

Northwest European Autoworks has been our mechanic for 10 years.We drive an hour to get from our home to theirlocation because they are 100% professional andalso relateable.  In addition to trusting them to keepour 2006 BMW 330i in great working order,they are helpful to our schedule and run a greatcomputer system which allows them to keep trackof every detail of all repairs.As a side note we found this company from a review givenby people who had received some extra special care withan issue while on travel and they were impressed with the ownershelp.  We are thankful for that review and hope ours helpsyou choose Northwest European Autoworks.Matt and Ron will become your go-to car mechanicsand professionals extraordinaire.Happy clients,Kim and Duncan Hawes

I had two BMW 1200 GS bikes lined up from a shop in Seattle for a two day trip with a friend coming in from NY. The day before our trip I was informed that the bikes we had planned to rent would not be available. I was referred to NW European Autoworks and they were able to get two bikes ready to go for us on short notice. When we arrived to pick up the bikes the staff was very friendly and accommodating. The bikes were clean, in good repair and ready to go. The trip was great and the bikes performed flawlessly. I will definitely rent from NW Euro again!

These dudes are so helpful! I called with advice on purchasing a van and they gave some great insights. These guys are such a wealth of knowledge. If youre in the northwest, this is definitely the shop you want to work on your vehicle!

I have owned my BMW since it was new in 2001 and have been going to NW European Autoworks exclusively since 2006 for all my routine maintenance and repairs. I have always received above and beyond excellent customer service. They are accurate with estimated costs and time frame for the work to be done…and many times the work is completed much sooner than expected. Sometimes I have just stopped by to ask a question or to have them do a quick check on a minor issue... and they will stop what they’re doing to address my concerns. Thanks, Ron and Matt! I will continue to be a loyal customer and highly recommend NW European.

Had a great experience with the team over at Northwest European Autoworks—specifically their Adventure Motorbike Rental Service. Their customer service, attention to detail, and transparency in business is amazing. I would highly recommend anyone looking for service or motorcycle rental to them.

Weve been taking our 740 to NWEA since 2009 and have always had a positive experience. Ron, Matt and the rest of the crew do great work. They communicate well and there are never any surprises. Weve put over 100k miles on the car since then (170k total now) and we plan to go another 100k. Thanks!

I have taken both my Audis to Northwest European Autoworks. The quality of the labor is unparalleled and worth every dollar. They will find the problem, or fix whatever symptom you describe to them. Best European shop in probably all of WA. I will miss the service when I move. Take your car here, you will not be disappointed.

I found Matt and Ron to be quite knowledgeable and very easy to work with. The price structure is fair and the quality of work is high. In a recent repair on my Audi, Ron was able to pull off a repair that saved me thousands of dollars by avoiding the need to replace my entire crankshaft. Not only that, but I got follow-up calls 2-weeks and 2-months after the repair to make sure that everything still seemed good. I drive my car hard at track and autocross events, and feel comfortable recommending NW European Autoworks for both routine maintenance, repair, and performance enhancements.

Matt was a total lifesaver for me. I flew in from out of state to purchase a T1n Sprinter. He and his team did a full pre-purchase inspection for me. He was very professional and incredibly knowledgable about Sprinters. He gave me a FULL breakdown of the good and bad regarding the van, which I ended up buying. His rates were very reasonable, especially considering the attention to detail and level of service he provided. He was patient and helpful, willing to answer all my questions. In addition to helping me understand the mechanical details about the van, he also helped me navigate the buying process, offering sage advice and words of wisdom. I really appreciated him going the extra mile to help me out. If you need work on your car/van, give this place a call. If I wasn’t 1500 miles away, I wouldn’t take my van to anywhere BUT this place. Thank you Matt!

Just walked in there without an appointment and they did a few little things for me in a short time frame that i needed done before getting an alignment. Tom was great, thanks guys! will definitely be bringing my business to you guys in the future when needed.

I was recently given a 1997 BMW 328i and had been having cooling system issues. I brought it in and after doing diagnostics, Matt called me and gave me a complete rundown of everything that needed attention. Unlike what Ive experienced at other shops, though, he spent time prioritizing the issues and told me what was absolutely necessary to fix and what wasnt such a huge deal. Since the repairs would be expensive, he spent considerable time talking with me about the pros and cons of fixing the car then let me have some time to decide what to do. I decided to have NW European do the repairs, and they had it fixed within 24 hours and I havent had a problem since.I had a great experience working with Ron and Matt and highly recommend NW European.

Extremely knowledgeable and helpful! Great customer service! Realistic turnaround times! They know their stuff. I wouldn’t take my VW anywhere else!

My experience with them was great. They serviced my beloved Porsche 928. Their prices arent the cheapest in town, but with that being said you get what you pay for, and at European Autoworks you get excellent service from a friendly staff. I didnt once feel like they were trying to nickel and dime me. Thanks European Autoworks!

Tip top work and very friendly service

A few years ago I went these people with a bad transmission in an Audi 4 they diagnosed it as a faulty transmission chip I gave them the go ahead and paid about 2500. When all was said and done I couldnt even drive it back home and told me I needed a new transmission, they sold me a service a replaced parts i didnt need, had pay out of pocket towing there and back. I didnt have much money then i basically have it all to them thinking they were going to help me.

Have had all sorts of work done here on a myriad of vehicles. They definitely know their European vehicles, which includes alot of their weird and odd quircks.👍

Matt and Ron epitomize what we all hope for in car service. They are knowledgeable, polite and focused on getting the work done. I have used them for years.

Great service, reasonable prices, fast turnaround time. Will be bringing my car here for any future repairs.

This place is great! EXCEPTIONAL customer service, very competitive rates, and no BS.We were at the end of our vacation - just wanted to get home - when we noticed a broken thingy (turned out to be a belt tensioner) on our VW beetle. We called NW European and even though they were swamped, they told is they could take a look and point us in the right direction. They ended up squeezing us in before they closed up shop at the end of the day, so we got the car back same day - even quicker than they had estimated - all fixed up so we could make the 300-mile drive home.HIGHLY recommend these guys.

The price didnt really reflect the quality of work. Had some issues and after waiting a week for parts they finally worked it out. Ill be bringing my Audi back to give them a second chance soon if I dont find a better place.. .IN RESPONSE TO YOUR REPLY. No this is not my real name. I have in deed went to your shop along with the other shops for repairs. My family has five vehicles so dont be surprised that we have used many shops. I had to go out of town to find a reputable shop that pointed out the poor service that we have been receiving from shops in Bellingham. I gladly travel to the skagit valley to an amazing shop. Once I found out whats been happening to my familywe felt it was my duty to write proper reviews for the local shops that we have visited. I am a real person with five vehicles writing real reviews of my experiences.

I have a 6 year old 50,000 miles ML 350 Bluetec diesel bought from and serviced by the MB dealer. Having used NW European for my older Porsche I recently had them look at the ML after an engine light came on two weeks after being serviced by the dealer. The dealer had recently advised and installed a new injector ($1,000+) when the engine light came on again I brought it to the dealer and they said it was an injector issue and I may need a new injector.Dismayed by the dealer I went to NW European for an analysis and advice. They have the latest MB approved diagnostic equipment and after an analysis discovered that the dealer did not register the injector serial number. Evidently when you put in a new injector it has to be registered with the on board computer so it knows its new and not a foreign object so to speak. They completed the procedure and for under $150 as was back under way with no a perfect running vehicle and did not spend another grand with the dealer for an injector I didnt need.So NW is no this Mercedes diesels service center going forward.

An honest group of people who really know their stuff! Fairly priced and thorough in their care of my 84 VW Westy.

Nice shop. Fair price. No surprises, good work.

Great service very knowledgeable

As a fairly experienced Sprinter owner without the tools or time to service my own vehicle, this is the ONLY place I would trust to work on my van. I drive from Seattle for these guys.

A friend from the Porsche Club of Pacific Northwest recommended Northwest European Autoworks to me, as a mechanic shop which could do a PPI (pre-purchase inspection) for a Porsche which I wanted to buy from a dealer nearby in Bellingham. Matt answered the phone right away, and had an informed conversation with me, including advice and some insider knowledge about the vehicle in question. The dealer drove the car over to Matt almost immediately, and the pre-inspection was complete within hours, probably under 3-4 hours! The inspection results suggested to me that hed done a very careful job, and he took the time to speak with me in a very constructive way. We even chatted about his vintage Porsche. Clearly these guys love and appreciate cars. This mechanic shop is courteous, professional and thorough. Thank you, Matt!!

Im happy with job . well done

Great high quality work been a customer here for years now always come through for me usually very quick to get your car back to you very honest bit pricey but you pay for quality work

Professionals.