Went with friend for her vehicle check up. They do a very good job there.
Great people. Has to get my lexaus served, they Went to great details regarding prices and what I needed to repair. They know their cars very well.
The service department will not give me the service record for the car that I own now. To hell with your Privacy policy!
I was able to save $263 by ordering the exact part I needed for a simple DIY project that my local Lexus dealer tried to scam me on. I couldn’t find my particular part anywhere else. The numbered diagrams were so helpful in making sure I got the right part. I also spoke to a customer serveicd rep that was knowledgeable and told me exactly how to install myself without having to pay someone else to do it. I would definitely recommend this place to anyone who wants to save significant money on quality parts !
They do a great job for my Lexus.
Waited from 8am to 2:20pm for Fed Ex today. Had to pick up my son from school 5 minutes down the road. Came back home and I missed the delivery. *Signature required... Fed Ex tracking does not indicate approx. time the package will be delivered (they dont give you a window). I cant even waived the signature requirement. Called Fed Ex., I was told 8am-8pm. Ok. Do IRA Lexus really expect their customers to be home for 12 hours and wait for a $300 auto parts package? Most of us work and have a life! I have received countless packages from Amazon, Ebay, and other auto dealerships without a signature requirement. Some 4 time more in value. Why not just insured the package and bypass the signature (you are charging me extra $ for signature requirement shipping method already)? This process is painful. Intrusive and not necessary! I will not order from you again. My time waiting for this package today is worth more than $300. Now, I have to stay home all day tomorrow again and make sure I do not leave the house for 12 hours. Really?
Too pushy. Wanted me to talk to manger about why didnt want to walk off the street and buy a $60k
Ordered some door side moldings for my ES350. They had great prices and the delivery was fast.
They have a very good selection of parts for my 1996 Lexus SC300.
Parts were as advertised...the new floor mats fit perfect and the key fob protectors look great plus I don’t have to worry about damaging them.
The service is great here. I dont know about the parts department.
They offer good Lexus part. I ordered a mirror cover.
I am very grateful to the customer service which operated with patent and great understanding.
Nice waiting area free Wi-Fi and free snacks
Took a little while to obtain my order initially but finally was contacted by your parts department and actually received my all weather car mats when expected. So kudos as the order was received “as ordered”.
Great service online, but delivery time could be shorter. I’m thinking it’s because of processing time.
Free food if you are having work done to your car
Awesome. Saved 150.00 +. Very helpful and the Genuine parts fit perfectly.Northside Lexus Houston wanted twice the price for the same items.
The most affordable lexus parts out there
Easy online ordering. Excellent communication and fast shipping!
Great customer service, great communication, Ken at the parts department went above and beyond. Thank you
Thank so much good communication fast shipping.
Great price and fast service
Care for customers.
Friendly people friendly atmosphere
Great experience!! So attentive to us.
Great price, and fast shipping. Thank you
Great service 👍
Great service as always.
Good service.
Great service