The young African American lady whose name escapes me presently, was very professional, friendly, patient and thorough. She can wait on me any time any where.)

Anastasia the receptionist was very thorough and professional. She was a pleasure to talk to and I highly recommend a promotion.

Very unprofessional. Very rude. Young lady that answers the phone had an attitude every time I called. Didn’t fix any of the important things on my car. Tried to milk my insurance company for as much money as they could. Didn’t call and update me at all about my car. Laughed at me on the phone when I expressed my frustration about them having my car for almost a month and not getting anything done. Then told my insurance company that they didn’t want me to come back so they could finish the rest of the problems with my car that they ignored.

Great job. And very professional

Good service, nice people

The people are nice and the service great..Thanks

Great Service, excellent work. They took the extra care to make sure the work was very professional. Thanks.My Toyota 4 Runner has paint that is like steel. I recommend Quality work

Good solid pricing and customer service. They offered more than one option on parts, so it gives the customer a chance to save a few $$$$. I would recommend them to anyone who needs good work done.

Excellent repair work and very accommodating. Were a repeat customer and appreciate the quality and eye for detail.

Brian the new manager, Tracy and Malone did a great job on this whole process of repairing my car. Thank you for the great customer service! Highly recommended. Ps- the Technicians are also excellent, did a very good job overall. Thanks!

These guys do some great work! The turnaround time was a lot less than expected also. These guys will remain in my contacts for any future work that may be needed.

Good customer service and reasonably priced. Not what I expected from an auto mechanic business. A+

It took them 29 days to fix leather (seat), fix exhaust, replace windshield, repair a small dent... Still didnt fix 4 speakers, glove box and keys... All extremely simple & cosmetical things... Not a turbo nor gearbox! UNBELIEVABLE!!

Brian is an amazing manager the staff is great as well.

I could not be more pleased with my experience at Bedford Collision Center! Everyone of the staff that I interacted with was wonderful during this tramatic time. They took care of everything!The entire drivers side of my NEW Jeep Wrangler was smashed; the door was bowed, frame was smashed, fenders damaged, tires, steering, etc......it was a mess. Devastating!I picked it today and it looks and drives like brand new again!! I cant believe they fixed all that damage so fast. They basically replaced the entire side of my jeep!!!!I felt compelled to share this positive experience as this type of experience is so rare in the service industry. I would give Bedford Collision Center a 5-star in every aspect and would highly recommend them.

They do a great job and are friendly

Slipped on a patch of ice in front of the door on my way in, had to get stitches in my hand. Manager told me I was lying about the ice. Received a $3,200 estimate for a light bit of surface rust. Save your money. This place is full of scam artist crooks.

Warranty work without headaches

Excellent service and helped with insurance claim

Helpful and kind. Fast service with a smile

Terrible service, terrible work. I took my Mercedes in for estimate, they came and picked it up and had it nearly 3 weeks. it took 3 times to be returned over and over for poor work, parts not installed completely and even a crooked emblem. Its a MERCEDES.... What happened to quality??? Now there are problem after a year with the areas worked on and for 2 months Ive attempted to make contact with them in order to taqke care of it based on their lifetime warranty as long as i own the vehicle. WELL???? The people I speak with keep delaying. I had it taken up to show the flawed work and they took pictures. Its been 3 weeks and after calling twice to follow up, im being directed tomore and more people with no end in sight. If i plan on getting any kind of resolve, it will require and attorney to force the warranty issue. Unbelievably terrible... the only person worth talking to is the woman up front named Tracy, she goes above and beyond.

Great customer service with quick great body work

Always a great job at a fair price

Awesome work great insurance claims

Never got back with me for estimate.....thats what they do and cant even do that correctly so took my business else where btw the lost out on $2500

Great customer service

I dont know

The worst place ever

It was ok