I love advanced auto parts!The staff is always friendly and helpful. They are also knowledgeable, and help me figure out whats wrong with my vehicle.
Was looking for spark plug coil for prius and fuel cleaner, lay at front desk was very helpful and patient.
Teenage kids that work there are lazy, I brought into two things of oil to be recycled, they made me go in the back and dump it out and then wouldn’t let me throw away the containers. Super rude and couldn’t do their job.
Building was pitch black 30 minutes before closing, almost missed it. While looking at the products in side the lights were off for nearly 10 minutes. Randy did inform me they offer no online price matching. Overall: Employees didnt seem to want to be there, it was a difficult shopping experience, cashiers offered poor customer service & lousy customer retention. Wont be back and our independent shops wont be ordering from them anymore either, not with The Zone and Reillys down the way.
Amazing employees! They helped me find a generic mirror that would fit my Prius and let me take it to car to try it before I paid for it. They also carry the large bottles of Ozium, which is the best deodorizer Ive ever used. It works in home and auto!
Nice staff, inventory is taking a hit from supply issues. 5 stars for employees, 3 for the company.
Very helpful staff. Tries to help you find what you are looking for. Will direct you to another location of they do not have it.
Went here for some quadbox wrenches. The place is laid out well and everything seemed to be in good order. The price was about right for the wrenches and they came with a lifetime warranty, so that was nice. Everybody was really nice and helpful and wanted to make sure I was finding everything alright.
Staff helped me figure out what was leaking from the back of my wheelchair van. They told me what I needed, did not upcharge or try to sell me more products, and also filled the coolant for me with some sealant stuff. He explained what to do when I get to a mechanic shop. Very happy that I was able to stop there while my van was having issues.
I have had friendly service and they have what I need.
I like that their house brands are carquest parts.
Great store, selection, help. BUT today the employees seem to not understand social distancing for COVID - counter man without mask, employees and customer crowded around me in corner of sales floor. Yikes!
Decent customer service, clean store but slightly overpriced.
The worker Brenna is awesome. We came in needing a variety of oddball parts, and she was on it. She was quick, professional, and knowledgeable. Rarely do I have such a positive experience at a parts store.
The redhead girl there is awesome. Helped me get what I needed. Straight to the point and knows her stuff. Employees always kind and helpful. Usually always have parts for my Chevy.
Very helpful guys.
Stopped at the Advanced Auto Parts store# 3366 in Beaverton, OR to get an air filter. Asked the clerk (JE00605222) to show me where it should go in my car. He said the store does not install air filters for the cabin. All I needed was just to see where it goes. He stepped out with me, pointed the finger at some part and said I have to open it and put it there. It was not really clear so I asked again. He suggested going to the place where I changed the oil and ask them to install. I would if they were not 25mi away. They just happened to be out of stock for air filters. Of course, my fault I did not know such a simple thing, but all I asked was just to show me where it goes.Terrible customer service!
Called at 8:54 because they close at 9 and I ran a little late. They said they cannot wait for me. The clerk then hung up on me. I arrived at 9:02 and tapped on the window and made a please gesture to them and they refused me. I already purchased my items online. They could have processed a receipt and had my stuff gathered and ready to go. All they had to do was check my ID and order number and I would have been good to go. 2 employees left the store at 9:04 and i assume closing procedures take more than 4 minutes.
I normally dont leave reviews, but these guys really saved my week! After failed experience at Oreilys and Napa trying to find the correct caliper for my VW Passat, not only these guys had the CORRECT part listed for my model, they actually had it in Stock! Thank you!
This place is calm and helpful. They have the patience to help customers on anything. They install batteries, wipers and do many car test with no charge . They offer good prices for good parts. This place also has a bilingual employee that speaks Spanish. Come get your parts here!
Thank you for practicing good social distancing, while also being very helpful!
Just drove 30 minutes to get here. They close at 5pm on a weekday? Frustrating
David was very helpful for my father that didn’t speak any English. He helped us find a part we needed for a good price. They will definitely see us soon.-Jose Ortiz
Great help
Advanced auto parts is the best auto parts in town! They have knowledgeable staff. I’ve rented many tools from this location for free. The staff are super friendly.
If you need fast help from knowledgeable and super friendly staff, this is the right place for you. I got trouble with my cars battery, and I didnt know what to do since I have no experience with car. I was extremely lucky to get Chris helping me. He was very friendly and went above and beyond to install battery in my car. Thank you very much, Chris. I could not have done this without you.
The customer service was great! Jared and Brenna were both extremely helpful and made sure we had the correct parts and tools necessary to fix my sons SUV.
Found out we needed a new battery.:( Our past experience with battery replacements has been to put it mildly, less than fun.Advance Auto Parts made the process extremely easy! We went online to order and pay for it. Then we stopped by the store and the employee Robert was extremely helpful! He had the battery changed out and the core charge refunded quickly and smoothly! Thank you very much. Service like this is why we keep coming back!
David and the crew here at advance auto Parts are always SUPER helpful and friendly! And their prices are usually cheaper than anywhere else! I highly recommend you give these guys (and gals) a chance the next time you have an automotive project!!
This was the third store today I had to go to in order to get the correct hardware I needed for my trailer. Hunter was really fantastic at helping me find the item I needed and even demo’d it for me! Thank you so much for helping me out today!!
Best prices, always great service. If they dont have a part in stock, they can always get it quickly. I shop here first for all my auto parts!
My battery died and Hector helped me replace it. He was calm, polite, and extremely helpful. I will continue to bring my business here.
It was my first time changing the car battery, but David at this location perfectly helped to install the new one!! He was so nice, kind, and professional! I definitely recommend to go this place for any car parts change. Thank you!
Awesome staff. And they had all I needed.
I got my battery installed for free. Thanks advance and team members. What a good place.
Customer service is great.
Hunter is the man came in with a wrong online purchase from car quest in Beaverton that they were unable to resolve hunter took care of the problem asap and went above in beyond with his customer service seriously willing to refer and return just for his service definitely will follow him around if ever he switches stores or locations this service is hard to find and highly valued when working on your own rig already don’t need the headaches you often receive from a parts store. Thank you Hunter at Advanced Auto parts!
The incompetence of the staff here on auto parts is absurd. It’s like they just hire random people over people who know their stuff / car parts.
Just a normal auto shop.
Curteos and helpful staff.
Good knowledgeable people. I enjoyed getting help on deciding what to get for an oil change.
Do yoir shopping but prices always seem good and service is great.
I will avoid this Advance Auto Parts location in particular and the company overall...Im done with them. The worst customer service Ive come up against yet. I tried to return a tool that was missing a vital component and the guy very rudely tried to tell me to go pound sand and implied I was trying to get use out of the tool and then return it. I made it clear that without the missing valve it was totally *unusable* for my application, therefore I didnt use it and that I wasnt leaving without a refund. He reluctantly and coldly did the refund while his coworkers stood to the side staring me down like I was a criminal instead of customer.That is the last money thatll ever be exchanged between me and this soon-to-be-gone location/company. There are 3 better parts stores with friendly and knowledgeable staff on the same intersection, including Autozone, NAPA, and OReillys.
Great place with knowledgeable staff, I got my windshield wipers replaced and a kit to restore my headlight covers
Sold me a battery and now will not take it back without any warning it wasnt returnable. Will never take my business here again. Ps, you can return batteries at pretty much every other auto store.Edit to add: they took it back. With the worst attitude ever. I will still never shop here again. Sticking to oReillys and auto zone when its safe to buy things and return them and nobody gives me grief like their s#!* dont stink.
Excellent....I have a 1978 Dodge power wagon and they are the only place that always has the part I need in stock..... the staff is super friendly and helpful
David is very helpful tried looking for a part for a while. We still did not but service was great. Prices are good too.
These guys had the parts we needed in stock. We were able to get the right tools for the job as well.
Well its like the Hometown Auto you always been waiting for this place is great A parts are always cheap right parts that is nice to know somebody that knows mechanics when youre going in to get a part and you know its an important job you have to get it done. Dean amorim
Even if they dont have the knowledge, they find someone with the knowledge. Willingness was more than expected.
The staff was very helpful and friendly and made my core return and purchase super easy! Better service than I recieved at Carquest...
They had the parts we need
Associate name Chris was very knowledgeable and helpful. I appreciate it and thanks to management for having such a great employee.
I had a great experience here. I got loads of help diagnosing the issue and in the end, I left with what I was going to do at home, done but the great employees here!
Bought some parts for my Mustang GT and the guys here seem more knowledgeable about cars.
We shop there and refer all friends and family to go and ask for Chris he is very friendly helpful and knowledgeable about what you are needing or looking for he goes above and beyond customer service.
Fantastic customer service. Super helpful employees. I will buy all my parts from this location.
Great experience.The employee name was david Chapman employee # DC00613058.Was very professional,asome actitude caring knowledgeable.asome vibes!!!i been there many times.but Im glad that Advance Auto parts. still hire employees like that.Appreciate 👍
I got the tool Ive needed for my next job much cheaper than the others.
Used to work here, auto parts and accessories in store and can be ordered quickly.
I get most of my auto needs here, and usually I get a discount. They are always good with helping you if ya need it.
Good but the gymh gave me the wrong oil filter wrench and I ordered 2 gallons of liquid moli oil but they failed to contact me once it arrived saying the number was disconnected. Strange they typed my number in right after my name and still they did not call.
Spent a lot of time with me identifying the right parts necessary to service the bearings on my trailer.
Thanks for installing my windshield wipers, much appreciated.
Jordan rocks
Awesome customer service. Very helpful.
Great people always on your side to best fits your need for your vehicle
Great and fast. Good competitive pricing...
Helpful people at the counter and they get me the right part at the right price the first time
They dont open till 0730....But Brett and Tammy are very helpful!!!
Good staff that knows whats what. UNLIKE AutoZone that cant find a simple relay used on every Honda built in the last 20 years.
Nice, knowledgeable people. Nice prices.
Friendly and knowledgeable help. If you need auto parts, this is the place to go!
Friendly, helpful staff that know their stuff!
Always able to get what I need!
They will have what you need. Friendly staff.
Knowledgeable crew and always there to help.
I Ordered and purchased the wrong parts going back in, They were very understanding and quick to help fix the problem.
Mark, an employee at this store was experienced enough to talk mechanics with me and kind enough to refer me someone who was able to help me out with my problem as I was over a hundred miles from home and had no idea what I was going to do.
Theyre a helpful bunch of people.
Order online and pick up. Fast service
Great prices ! Had my part in stock !
Very helpful staff, they know what they are doing.
Have what Im looking for, good enough for me
Great customer service speedy service.
Friendly and helpful with lots of Parts on hand.
Good prices help is OK
They had what I wanted no picture
Best customer service ever!
They are very friendly and their parts are way cheaper then other auto parts stores
Great service, friendly, courteous and fast!
Associates helpful, clean.
They cant look up parts over the phone apparently and it will take and I quote 5 or 6 hours to find it if I didnt bring one in. Everyone else can look up parts dont know why you cant
Clean place, helpful staff
Great customer service
They saved my life.
Amazing employees
Great Place