I have been coming here for years. The staff is always very professional and helpful. They will go the extra mile to help you. My family and myself has experienced this many times throughout the visits.Absolutely the best Discount Tire in the area. If you are looking for a place to buy tires. I recommend this location as they are prelofessional, fair, helpful, and friendly.Keep up the good work and thank you Paul, Ray, and Kurt for all the help.
They got me in quickly and more importantly it was a no contact experience. They also gave me the best deal ever.I was able to bring my puppy with me and we stayed in the vehicle while I got new tires.Thank you Discount Tires.Pictures are of the old tires, sorry forgot to take a picture of the new tires. I can tell you they look a whole lot better then these ones😄
4 new tires installed and out the door in 45 minutes tops. Great service, very polite and friendly staff. Highly recommend and I will return for future needs.
Great place to get vehicle work done for tires and related items. Staff is professional and personable. Prices are good and they explain all the options for you.
Stopped at Discount Tire on our way up north due to finding out we likely had a flat while getting gas at the Bay City exit. We walked in at 5:40 when they were to close at 6:00pm, they had a lobby full of customers, and it seemed very possible they could have told us they were too busy to fix our flat before closing. Ray Duve took great care of us - fixed our flat at no charge, and had us back on the road all within 30 minutes!! Ray was great to work with, friendly, and professional. Could have definitely put a damper on our trip up north, but ended up being no big deal. Will definitely continue to purchase our tires at discount tire as well as recommend their services to family and friends. Thanks Ray!!
Paul and staff were great. They were efficient and effective. Great Service.
Needed four new tires. I was at work and found my tire flat. Pumped it up, my brother followed me home. There was a nail in it. Called them and they had an opening for 12:30pm. Put more air in the tire and drove to Discount Tire. I was in and out in less than 40 minutes. And I did get four tires. Very happy.
Always great service 👍 although we had to wait 2+ hrs just to rotate tires. I suggest making an appointment!.
The team got me in and out within an hour. Just drove in from Colorado and picked up a screw. Flat repair and a balance, 30 minutes. Great job.
Was great, new tires are amazing and was 56 a tire
Always fast and friendly service. They take good care of us.
This place gives me 4 1/2 stars I am good group of people very generous and kind but don’t know when to take no when they try to upsell you stuff
Very helpful and workers are diligent and as quick and thorough as they can be.
These guys must be great we couldnt even get in its so busy!!! 😂
Such a professional quick place to get tires swapped. You can buy your own and bring them to them and they will still install the tires as long as they pass inspection. $10 a tire to have old ones disposed. Not a bad price. Total price for winter tire swap and disposal of 4 tires was only $140.
Brought my truck in for a tire rotation... in and out in 15 minutes great service!!
Good tires good price customer service is excelent
Been here well over hour many vehicles in and out. Its raining but no excuse in my mindakrs it ok for rv trailer to get preferance.
Have always done a great job.
I always have great service here you cant beat discount tire. Free tire rotations, air checks and fix a flat services as long as you bought tires from them.
Great service awsome tires great warranty
Stopped in middle of the day on a Saturday with a tire that was loosing air. They pulled a nail out of the tire and fixed it well. To my surprise, there was no charge to fix the flat! Great service and I’m happy with the repair. I will be back for my next set of tires.
Went out of their way to get me the best and affordable tire.
They were fast friendly and it was cold n raining thanks guys !!
Stopped in for a shot of free air. Service rep was quick to respond and did not make me wait whereas normally you sit there for a while before they even acknowledge you
Discount Tire has never disappointed me . Always service with a smile . 👍👍
Great inexpensive tires. Great service
These guys sell at a good price and they work very hard. They are attentive to customers. However, I hate to say it but they are too busy. I had a 1:45 planned and didnt get in for 20 minutes after the schedule. Its always so hectic there it is stressful getting in and out.
Took forever to get a time to come in and get my tires rotated and a hole plugged
Service was done quickly. Staff very courteous and professional.
Excellent serviceFree tire repair and rotations with purchase.
Friendly reliable service
7 of us were heading up north when we came in on our spare because wed picked up a screw in our front tire. These guys quickly repaid the flat, put it back on the truck and then offered to put the spare back up in the mount under the truck... And then, didnt want anything in return! Thank you Discount Tire for saving the day!
Always friendly service
Left a set of rims to have tires mounted. Salesperson said they would call me when they were done. After wasting 3 hours in Bay City, I stopped back in to check on the progress. One of the other workers told me they were done 20 minutes after I dropped them off. Very unorganized and unprofessional.
Flat tire while on a trip. They squeezed me in right away and there was no charge.
Made a appointment for 1 pm. They got to me by 2. I know it was tire rotation so they didnt make money on me, so thinking I got pushed down the line. Dont understand why I needed an appointment then.
Very professional..friendly and knowledgeable...I suggest scheduling an appointment though !
The guys here always take such great care of me! Their service is outstanding and you’re always out quickly.
Good customer service
Pleasant, personal, professional.
Not only was the service rather faster than other places and done correctly, the service I received was top notch. I needed a set of tires for my vehicle and they didn’t have a set in my budget. What they did do was offer the closest priced set within my budget which the tires were priced about $12 more each. This may not seem like much to most but when you are strapped for cash you can’t really do much. I really needed some new tires and these guys hooked me up. For the service and the quality these guys are the best around.
Always great service. Highly recommend.
Great staff.They are busy but they are rising to meet the needs and demands of our new normal.The team dose a great job of creating a safe service environment for customers and employees.Its impressive how ready to go they arw before they open, setting up an comfortable outdoor and socially distance configuration of a waiting room, curbside assistance and turn key customer check in.This team is going the extra mile without sacrificing quality service.
Discount Tire on Euclid is awesome. They went above and beyond my expectations when I needed help with my tires. They took alot of stress off my shoulders being able to help me as soon as they did. I wish I could give them a 6th star for that. Great work, Friendly, professional, Fast, and were available when I needed them.
Guys always take good care of me
Best deals and great service. It is always my first choice to buy tires.
I had just bought a used car that had brand new tires on them. $250 tires that I would never be able to afford. The manager at Discount Tire helped me get one tire replaced, after a few sugar beets fell off of a truck in front of me and blew my tire! Only payed $35 for a new tire that he had to special order from another state! This location will always have my business!
Came in for a tire rotate and rebalance, made an appointment at 4:45, and was done at 5:30! They were on time, ethical, well educated, and they gave us the full rotation for no charge! I’ve always had good luck with Discount for years, but this won me over and I will be shopping Discount for life now!
I bought tires from this place a month ago and my sensor went out couple days ago. I went back to them and they put a new sensor in for me and only charged me half price because I argued with them that the slip said everythings included They didnt say the sensors are included or specify so they gave me half off I will continue to use discount tire The guys there are so nice.
I went in to have a tire repaired which had the road hazard warranty on it. Unfortunately the tire I needed was out of stock. The staff tried to locate another tire for me, they torqued all my rims and checked my air pressure. Everyone was SO helpful and I feel like they went the extra mile to satisfy me as a customer.
We ALWAYS come to Discount Tire for our tire needs. Fast, courteous, service and great advice. Great prices, great savings, and great employees.......what more could you want? Go in Discount Tire first and youll not have to go to a second tire store. Great job team!!
We are returning to nc in our RV. We had bought our tires in nc. Passing thru bay city we found a nail in the tire. And even though Saturday am is their busy time, we pulled in with RV, they fit us in quickly repaired the tire and did not even charge us. WOW. great experience and customer service
Discount Tire of Bay City provided me with friendly, honest, and reliable service. The team of employees, who assisted me (lead by Assistant Manager, Benjamin Valerio), were quick to answer any questions or concerns I had. My flat tire was repaired, in no time. And the crew informed me of my tires tread life.I will return to Discount Tire in the future. I hope this post, and word of mouth, will benefit their business.
They truly made sure everything was right. I had aftermarket wheels and a non traditional vehicle. They did an excellent job. Staff is very friendly and they get the job done.
They really helped us out way better than I could of imagened. The store was clean and had a friendly atmosphere. The staff was friendly and very efficient. I would highly recommend this store to everyone needing tires
They had me in and out in no time. I just had my tires rotated and air checked
I brought my car in that I just put brand new wheels on a few days a go. I needed tpms sensors installed . The rims and tires have less than 200 miles on them. When I received my car I noticed a huge gouge on on of the spokes that were not there prior to my visit. Please do not visit this location unless you want your property damaged. I brought car back in and was told they did not do it. I know for a fact it was damaged in their shop. I will be taking my business elsewhere in the future. Avoid at all costs. This trip to see them cost me 264.00 plus taxes for a new wheel!!
Had a wonderful experience despite having to wait outside in 85 degree, humid weather due to covid. I would say in about an hour and a half I was serviced and out! I would highly recommend them!
I usually visit the Saginaw store on Bay Rd and am constantly amazed at the friendliness and professionalism of everyone there. Ive been a customer for over 20 years and talk for days after visiting to anyone who will listen about how impressive it is.Yesterday I needed new tires and was tight on time and so I stopped at the Euclid location in Bay City. I wasnt at all surprised to find that the employees and atmosphere were exactly the same as in Saginaw. Its clearly just their company culture, and it just confirms again that I make the right decision in continuing to use them.Awesome job, as always!
Very expensive.
Nathan C was very impressive. He knows his stuff about tires... He recommended a wonderful set in my price range. I showed up on time for my appointment his crew did an excellent job. love my new tires and even got $100 rebate. I would recommend them all day long!!!
Been a Discount Tire customer for a number of years. They continue to give the greatest customer service around. Thank you to Chris for your recent help!!
Very good people and helpful
Excellent service, all employees were attentive and knowledgeable. Love my new tires.
Good tires. Covid makes you wait outside.
I had an appointment at 9:15 Monday morning. They got me right in with no wait. I got a great set of tires at a nice price and was on my way in 35 minutes! I highly recommend Discount Tires.
The crew working there is very polite and courteous. Fixed my problem with no fee!
Service was very quick. The staff very friendly sales associate didnt push me to purchase anything i didnt want. Told them what i was looking for and they pointed me to the right product.
Great service, had me in and out quickly.
Quick and friendly service. Very happy with my new tires.
Excellent service great staff they make it easy. Thanks
Came here to find out a problem with my tires, guy checked out the Vans tires then I went to show him my spare tires I had in the van, this is where my bad experience came in, this guy doesnt know my vehicle, he starts opening a door which I made clear was broken and not to open it, well he opened it anyway so I had to fight with it to get to close breaking the door more than what it was already when it couldve been prevented by listening to the customer (Me the OWNER of the vehicle) in the end the spare tires he claimed couldnt be use, no big deal, whats turning me away is the fact he didnt listen to me which caused more damage to my already broken door that couldve been prevented. If you cant listen to something as simple as DO NOT open that door its broken and you do it anyway then how do I know you will listen to anything else I say about my vehicle. Techs need to be taught to listen to the owner of a vehicle as if he had attempted to open my side door after telling him its broken which THANK GOD he didnt the door wouldve fallen and caused him injuries. Luckily the rear door wasnt completely broken off the hindge like the side door so injuries where prevented on that one but the extra damages where not prevented which will cost me more out of pocket to repair now. At this time I dont think I will be doing business with this location.
I am always happy with the service at discount tire. They are friendly and knowledgeable. They are able to assist with any issues and this time they fixed my tire and it was free. I was very happy with the quick service since I did not call ahead. They do offer call ahead which I take advantage of when I get new tires.
Best tire store around. No games up front above board pricing. Great service. Only place I buy tires.
Quick and courteous
They take such good care and offer so many free services. Its hard to walk away with anything but good service.
Thanks to Dan and his guys for getting me back on the road. Had a nail in my tire and had to get a replacement. They were the only place within an hour that had the tire I needed. I was getting ready to come home from a road trip with a toddler and an infant and I when I discovered the slow leak. They got me in right away and only waited about 15 minutes by the time my family and I finished lunch at the Big Boy near by. Thanks to Discount Tire for great customer service and getting me taken care of at a critical time.
Fast and responsive to your needs. Dean knows how to treat his customers as if theyre family.
Efficient.
The workers are very friendly, however, Went in to just get a tire repair, they ended up not even repairing the tire I asked them to repair, instead, they took all of my tires off, found a bad sensor in one, not even the tire that was a bother.. forced me to pay for the new sensor which was $63, they said I could not leave due to federal rule or something, his words if something comes in working, must leave working. So...other words, I do not recommend going there, just another place looking at your car to get money.
Good at what they do.
Other than the incredibly long wait to get anything done, this place is pretty great. Fair prices, good work and staff always helpful
I feel like they shot me straight. I switched from another tire shop on wilder rd that tried to extort money from my wife. Ill let u know, but Im pretty sure Ill go back.
Nice and quick
Amazing place, fixed the hole in my tire for free.
They did great better than Bell Tire
Very professional sales staff. Nathan was very good at letting me know more about the tires I was getting and was able to show me things about my old tires of things to look out for. It only took about an hour or so to get my car taken care of and I was a walk-in. I was very pleased with the service to my car.
Great place to go for new tires! Very friendly staff. I asked them to save my front right tire for my spare and by accident they didnt. Because of the age of the tire they couldnt put it back on my spare rim, so instead they gave me a new used tired with the same tread that they accidentally took off originally with no charge to me! I highly recommend discount tire!
The best! The kindest! All the employees made our situation so much better. I highly recommend them!!!
Ive been going there for years. They have always treated me very well. Free tire repairs, tire rotations and great prices. Busy is only issue. Just what you would expect from a successful business.
I had came in with a leaking tire and had ten minutes to close with 4 cars being worked on in the stalls and they still fixed it for me free of charge and sent me on my way. Very good quality of people there.
The only reason I can get home, thank you so much
Very friendly. Fast survice.
Great service eager to help you spend money lol
I would not go anywhere else for tires. Service is great. The guys are professional but have a great sense of humor. They fixed my tire even though it was time to close. Just really good people.
All ways ask for Nathan he is the best. All of the people that work their are great but we love working with Nathan. The always go the extra mile for their customers. They are fair priced and do a great job.
I have been going to Discount Tire stores for over 20 years. I have always gotten the best service they always try to fix issues and have even gone as far as replacing 4 rims and tires to fix my problem. Great company