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General Informatics
1 Smart Way, Baton Rouge, LA 70810, United States
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General Informatics

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De
Review №1

General Informatics is the best IT company out there! They are very customer oriented and professional in every way. All of the employees go above and beyond to help you with any issues you may have, big or small. You can tell they enjoy the work they do and their enthusiasm is contagious. If you are in the market for a new IT company, or just thinking about it, I would recommend reaching out to them. They can save you money and most importantly do a terrific job for you and your company!

Ma
Review №2

I had the opportunity to visit the headquarters of General Informatics in Baton Rouge, LA, and to say I was very impressed is an understatement. Highest quality, Progressive culture, Collaborative environment, Innovative, Next level, are just some of the words I would use to describe my experience. You can definitely see that General Informatics takes great pride in what they do, and who they are. If you are ever in Baton Rouge and you want to see a company that on every level is setting a new benchmark, you should definitely visit General Informatics.

Li
Review №3

Attentive and worked nonstop to resolve two problems. Double checked everything and was kind and helpful. Great. Thanks!

El
Review №4

Couldnt ask for better IT support! Phones are answered by a live person, technicians are very knowledgeable and our problems are always solved promptly. Keep up the great work!

Ma
Review №5

The place isnt all the way finished yet but the people were nice

Ro
Review №6

Katherine was superb! I cannot say enough good things about the service she provided. She spent a number of hours over 3 days (including getting a Dell tech to change the motherboard of my laptop) and she got my computer up and running again. I couldnt be happier!!!

Ga
Review №7

General Informatics is fantastic! They quickly and expertly handle all our IT needs. Highly recommend and would give more than 5 stars if possible.

Ma
Review №8

Katharine was fantastic and more importantly she was persistent in getting the issue taken care of!

El
Review №9

Our small business is SO happy we switched to GenInf, after struggling for years with our previous IT support service. Complicated setups were immediately made easier to use and understand, and support has been top notch. Also - thank goodness they brought us into the modern era with seamless remote work capabilities, so we didnt skip a beat transitioning to work from home during Covid-19.

Le
Review №10

They are always friendly, always professional, and always solve my problems! I couldnt be happier with the service!

Co
Review №11

Best IT company in the south!

Sh
Review №12

Weve done business with Gen Inf for several years. Their service is 2nd to none, and theyre always available. From the company owner to entry level staff and everyone in between - everyone is courteous, professional & knowledgeable about any need or service weve ever had. They service individual, small, mid-size & large businesses and municipalities. I highly recommend doing business with the team at General Informatics!

Sa
Review №13

General Informatics is truly incredible! My typical experience with technology companies have been confusing and frustrating to say the least. Not with GI- they knew exactly how to solve my IT issues and got my new company fully set up. I will never go anywhere else!

St
Review №14

Awesome service team! Colby always responds quickly when we have a service request and resolves the issue in a timely manner.

Bu
Review №15

I have been using the 365NCIC product for a couple of months and it is great! It is fast and delivers the information I need!

Sa
Review №16

This is the best company to work with! Amazing customer service with fast results.

Je
Review №17

I worked with Phung at General Informatics and he was super helpful. Id highly recommend them.

Le
Review №18

Katharine is extremely helpful in our office. Shes the best!

Fr
Review №19

Amazing company, friendly staff. Very knowledgeable and informative.

Ca
Review №20

Refused to talk to me through phone because I am not a client. I live in an apartment complex where they fix my internet. They havent fixed my Internet in 2 weeks. Whenever I talk to my front office, they say they cant talk to them because they arent the corporation that owns Tiger plaza. They also enjoy hanging up the phone on me and not giving me any information. Awful service.

ma
Review №21

Well known for providing outstanding customer service

La
Review №22

Colby is wonderful, always helpful.

Sa
Review №23

This company is an AMAZING company to work with!!

Lo
Review №24

Great team and very responsive.........Katharine is omnipresent ! Clearing up multiple problems, whether hardware or software, all seemingly at the same time !

Ni
Review №25

Great customer service!

La
Review №26

Amazing company to work with!!

Ka
Review №27

Great company!

Information
9 Photos
27 Comments
4.7 Rating
  • Address:1 Smart Way, Baton Rouge, LA 70810, United States
  • Site:http://geninf.com/
  • Phone:+1 225-767-7670
Categories
  • Computer support and services
  • Business management consultant
  • Computer consultant
  • Electronics store
  • Telecommunications contractor
  • Telecommunications equipment supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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