After pulling into the garage, one of the coils popped and trapped my vehicle inside the garage. I called immediately and it was very close to the closing time. The lady was so nice and got me an emergency repair. Both coils replaced quickly. I highly recommend this company. Polite and Professional!
Southeastern Overhead Doors replaced a broken garage door spring for me that had broken in half. They were prompt and knowledgeable. The door had a slight level issue once it had settled in, but Southeastern Overhead Door scheduled and corrected the issue right away.Their garage door technician, Julio, went above and beyond with the whole repair. I strongly recommend Southeastern Overhead Doors if you need a garage repair. I plan on using them if I get my garage doors replaced in the future.
My door wasn’t working and I couldn’t figure it out. I was referred to them by a family member. They showed up in the time frame and quickly fixed my problem and also programmed a garage door remote. The guys were very friendly and got it done quickly. The price was fair. I will call again if another problem comes up.
Quick to respond and very reasonably priced. Would definitely recommend them for routine maintenance or repair.
I could not be more pleased with the professionalism and service of this company. From my initial phone call, every question was professionally handled. Southeastern Overhead Door came out two days sooner than one of their nearby competitors and fixed my garage door for much less than I expected. Props to Dominic for his quick and good work. My garage door is not only fixed, it is quieter than ever. I would definitely recommend them for your garage door needs.
My garage door suddenly wouldnt open on a Sunday. Southeastern Overhead Door came out the next day and fixed it within an hour for a very reasonable price. Good guys, excellent work.
We are prior customers of Southeastern Overhead Door since the late 1990s and on each occasion we have had to call them, they responded promptly and performed all work in a professional manner. We just had our garage door replaced and the technicians worked quickly, quietly, and professionally. They installed our new door, checked to make sure it was working properly, and left the area clean. We can certainly recommend this company.
Very professional, knowledgeable, and prompt. My issue was fixed efficiently and without pressure to buy a new door. Other companies insisted the purchase of new products without trying to fix the problem. My door functions as new for a fraction of the cost of new. I am very pleased and would highly recommend.
The representative was quite professional and very helpful. Unfortunately, I dont recall his name but he is a younger Latinx man. Will not hesitate to call again.
The guys that came to my house had all the parts for my garage door and even for my motor. It only took them approximately 45 minutes to replace two 18-ft panels and the main sprocket in the motor. My door runs smoothly and quiet.
Everyone was so pleasant and willing to help. Josh was my tech and he could not have been nicer or more helpful. So glad I called Southeastern Overhead Door. I will highly recommend them to everyone!!!!
Unfortunately, i ordered a door and kept getting delay after delay giving and still no door. It will be 2 months before I see this really happen and the communication form Southeast Overhead Door is non existent without me checking. I would look elsewhere if I were doing this again.
I have used this company for many years. Lately I had an issue that was sporadic. The technician came out and found 1 issue and corrected it. However this did not address the issue. I called them again and they came out again finding the real issue this time. It has worked perfectly ever since and there was NO CHARGE for the follow-up visit!
Well prepared and promptly fixed the broken garage door springs for a very reasonable price.
The tech who came to my house was Josh. He was a college student who plays in the Southern University band and he was fantastic! He quickly diagnosed what was wrong with the door and make the necessary repairs. He could not have been more respectful and polite. He even asked if it was ok to play music while he worked instead of just assuming. When I spoke with the office on the phone to schedule the appointment, they were very helpful as well. I had a spring break on the door and could not get one of the cars out of the garage so it was kind of an emergency. Josh was out the next day to make the repair. Excellent customer service. Hopefully wont need them again, but if I do I will use Southeastern Overhead Doors again.
I emailed the Company for assistance with my garage doors and received an immediate reply. By the very next afternoon, my two garage doors were both fixed and fully operational. Very professional and easy to work with, and they provide great service by highly skilled technicians.
The service provided was excellent. The technicians that replaced the broken springs on my garage door were punctual, cheerful and professional. I thought that the price for the repair was also quite reasonable. I will be happy to use them again in the future.
The staff was knowledgeable and sent workers out quickly to repair/replace a part on the electric garage door. The workers were skilled at the task and checked to make sure the door worked after fixing it.
Nothing stinks like being stuck home because of a broken garage door. Thank you Southeastern Overhead Door not only for same day service, but having it completely operating by 9:30AM! Great customer service! Great people! Thanks again Hiko!
Very impressed with the quick process, pleased with the outcome of my door. Nice people who will answer any question you have. Overall great experience.
When I discovered my garage doors spring pad coming loose, I called Southeastern Overhead Door. They offered to come out and fix it the same day, which happened to be Memorial Day. I did not want to interrupt anyones holiday plans, so I informed them the next day was fine. The technician arrived exactly when he said he would and was clearly competent and experienced. Great work in helping me avoid a catastrophe and great service at each step along the way.
Southeastern Overhead Door did a great job fixing the garage door at my home. First, they showed up on time (thank you, that hardly ever happens these days). After fixing the problem with the motor, the technician went above and beyond and spent another hour adjusting the door, the rails, and rollers which made the door open and close 100% quieter than before. Very happy overall and would highly recommend these guys to anyone.
Professional and knew exactly how to fix my door. I highly recommend Southeastern Overhead Door.
Best ever to work with. Came right to my house and fixed my garage door to perfection. Would not ever use another company to fix my garage. Thank you and I will let all my friends know!!
I have known the owners for years, so I expected the work to be done properly, professionally and timely... I was not disappointed. I highly recommend them!
The installer was professional and very courteous. The work was quick and effective. The entire experience was very favorable. I would recommend Southeastern Overhead Door to anyone needing installation or repair of overhead doors.
I called this week to have someone come out and replace the upper and lower gasket on my door. They had to have someone call me back to schedule the work. Two young men arrived timely but did not have the materials on their truck to fix my door. They said they were only told about the bottom gasket. No matter, they did not have that either. I was told to call back and maybe they could help me then. I called the office and explained that I was moving to Florida on Sunday and needed it taken care of. She was going to check with the person. Who schedules. I am not showing a call back. Pretty inconvenient for the customer.
Initial contact over the phone was professional then downhill from there. Had an unusual project wanted a quote for. Nothing but complaining and purely unprofessional when they came to measure. Willing to spend the money for what we wanted but obviously they arent equipped or knowledgeable to do anything outside of standard garage door installs and repairs. Even if they didnt want the job they could have been courteous enough to contact me but of course havent heard from them again. Amazes me how many companies in Baton Rouge have the same poor attitude and customer service. This company is no exception. Thankfully there is an abundance of companies in Lafayette who are professional and willing to travel to provide quality produces and customer service!! Even provided us with a better and less expensive idea than what we originally wanted quoted!!
They replaced my garage door opener.I met three different technicians from this company and all of them were very professional and showed up on time. People who I talked on the phone were all very nice and patient. The price was right.I am very happy and highly recommend this company to anyone.
Great customer service. Diagnosed and fixed my garage in a matter of hours. Very reasonable prices. Highly recommend.
I was told they were about 2-3 days out installing openers. I waited 3 days a called to see if I was still on the list. Found out I wasnt scheduled yet so I cancelled and called another company. An installer was there at 8 the next morning. Wish there was a zero star. Door and opener working fine. Found out the company has a different owner than the one that used to give great service.
That are extremely overpriced; takes weeks to get anything done when they finally get around to it. They are a very unorganized company. The office doesnt know what the hell is going on neither do the owners. You dont have to take my advice; just try to get something done with them. I promise you it will be weeks if not months. You would be better off with another up and coming company.
Southeastern Overhead Door did an excellent and professional job in repairing my garage door. They arrived when they said they would and completed the work in a timely manner.
Scheduling is on point, Service is excellent and always delivered with courtesy, professionalism & care.
Our garage doors chain track recently became completely dislodged where its base meets the wall/ceiling. It was a mess and entirely non-functional. We called SEOD and in less than an hour a technician was at our house. He fixed the problem quickly and at a more than reasonable price. One of the company owners followed up the next day to make sure everything was working properly. A really great experience relative to response time, quality of work, service, and price. Thanks.
Southeastern Overhead Door Co replaced my garage door opener. They came out quick and the price was right! I love great customer service! I will be referring my friends and family to Mr. Perry and his team.Thank you,Chad Dinkel
They recently replaced an overhead door at my home. Very satisfied with the price and the quality of the door and the installation. The main office and the installer were friendly and professional.
Excellent service. They replaced my garage door motor and chain after it broke (after 10 years of use) and had a technician to my house the same day I called. I plan to use them again when I replace my actual garage door with a higher-end model.
Took over a month to get my garage door installed correctly. First time out,they had the wrong springs.They were supposed to come later in the week to fix the problem,but no one show up. The installers were fine,but whoever work in the office needs to be fired. Told the girl in the office what was wrong,she put us on hold for 10 minutes! Afterward,she somehow forgot everything we just told her 10 minutes ago. We had to tell her the whole story again. Telling your customer you will be there from 12 to 5 and then finally getting someone out at 6 is just BS. The installers did a great job,can not blame them,but whoever work in their office is very unprofessional.
Friendly staff. Great pricing. Mark & company are great at what they do.
Called this company after the flood in August, my sensors had gone under and they replaced them quickly for a reasonable price. Technician was friendly and overall my experience was wonderful, I will recommend this company to others.
Very professional and extremely prompt service!
Great service...always on time!
I highly recommend Southeastern Overhead Door. Arrived on time and did a great job. 5 stars for this company.
Over the years Southeastern Overhead has done a lot of maintenance or my door and have always been prompt and very professional.
I ordered a new opener & a new door. Due to pitiful communication in the office, they only installed a new opener on the first visit. They had to return a second time, after i made contact with them, to finish the job. Now after two months after installation, the door is already faulty.
Worst customer service!!!! The lady that answers the phone is so rude and unhelpful! Since we got the motor we had problems with it and they never can’t help, and if they send someone to see what’s going on they want to charge 100 per hour. Not a good company!
Friendly and knowledgeable staff and they do great work
Fast good service
Fast and easy