They draw out your cabinet plans for you patiently and show you 3D images of what your cabinets will look like on your wall precisely. Andrea is excellent at her job! Her customer service skills and knowledge is amazing. We appreciate all her help!
Very nice and helpful owner. I will be definitely be buying my flooring from her. Just need to do some measuring to determine exactly how much I need. Thank you for sharing your knowledge.
Very good selection of products and in stock. Very friendly and helpful staff also has design available for larger projects.
Good service, staff was very helpful.
Friendly guys work here
Ive bought windows, doors, floors, and molding from here. Its always a great experience. Im not sure what the negative reviews are about. The crew is top notch and are always nice and helpful. Summer and Andrea have helped me on numerous occasions. As well as Devonte. Jeremy is by far their best employee. That guy doesnt stop until you are fully taken care of. Ask for him if you need help he knows his stuff. Hes just plain awesome. The only downside to this place is their inventory doesnt last long and popular items are usually out of stock. It can also take a long time to check out and get loaded but I know this is because of the volume of people that shop there as well as them being understaffed. All of them guys work hard. People giving negative reviews aint got a clue what other places are like and how great it is to come to a place where people know what theyre talking about and have the best prices in all of South LA. Ive been doing this for 20 years and Surplus is the best place to go.
A friend of mines suggested that I check out this store because we’re working on my moms house. I was so glad when I did. The moment we walked in we were greeted by Devontae the Assistant Manager. Everyone else seemed busy I guess. I’m not use to Assistant managers actually working with customers individually. He was so friendly and extremely helpful. I had no idea he was the assistant manager until I saw his tag. I thought my mother was annoying him with all her silly questions but he reassured me that she wasn’t and continued helping her. He helped my mother with her entire quote. While we have not purchased anything we will be back. The price for what we’re looking for is too good not to come back. This is where I will be shopping from here on out.
Been coming here since the flood. They dont always have what I want but are always helpful. They get things as they are sent not always what they need. This is a corporate thing not a site thing. They have great prices and great products.
I was just going in to look and Brandon was VERY helpful, he knew his stuff and gave me informational pamphlets to take home to make sure I found exactly what I wanted. He was very professional in his recommendations and knew how to answer any questions I had. Highly recommend this place!
They just expanded their entire selection of flooring options. Very good pricing for all your home remodel needs.
Nice knowledgeable people. great store
Great selections of flooring bath and kitchen needs
Love this store and so happy that theyve extended their hours!
Love that place. I recommend it.
Good prices, dont go if you are in a hurry, SLOWEST PLACE IN THE WORLD TO GET OUT OF.
A good bargain store for building supplies but a little limited.
I havent been there yet and from reading the reviews Im apprehensive about going. My contractor said that is where they shop and I trust him, so I guess I will give it a shot. Hope you guys bring your A game tomorrow. Maggies coming to town!
Prices are low and merchandise inventory is pretty good
Quality building products with a no hassle environment plus exceptional prices.
On several occasions Ive went there and we couldnt get any help on the floor. The customer service is non existent and the so call cashiers are very rude.
I have purchased tile flooring, windows, doors, and guess where Im going for ceiling product, thats right Surplus Warehouse. Before I wrote this I read the other reviews because I wanted to find out why people were giving such low ratings. Well after reading them I have come to the conclusion that these people are have very high expectations coming from DIYers. Do your homework, dont expect someone else to build and create your project. If you know what you want it makes everyone elses experience much more pleasurable. Particularly when you know what you want and have to wait 10 minutes on the person in front of you soliciting free carpenter/contracting advice from the staff. Watch a YouTube for crying out loud. Do your homework!!!
We bought 5 nice interior doors
There are some good deals depending on what you are looking for.
I wa just browsing but I found some great prices and the customer service was great.
Total disasterAll to save $80Went to Home DepotAt least their people are somewhat educated and helpful. They never answer the phone here. By the Alexandre stores admisdion, they dont have anyone availible. I believe them. Btw..paid $30 more each for 8 windows at the Depot...worth it!!BtwIm also a business owner.
Modern floor, bath and kitchen supplies.
Customer service skills suck they get your money then say heck with you
Great prices on building materials.
They had vinyl floor strips that I need it to in stock and low price
Very hot inside, so b prepared
Friendly People ans very helpful
Prices are real close to Home Depot and Lowes.Not the bargain that it use to be.
Customer service sucks, people are rude and lazy, untrained employees, hours of waiting time, very hot, and since the store was about to close, they bsd their way through our problems just to get home. 1/10
All good
Awesome place!
VERY HELPFUL, POLITE, COURTOUS
Found them very rude when dealing with customers .
This store sucks you cant return anything over 90 days which makes you not want to shop there
Customer service was great
Great people
If I could give a negative star I would, not knowledgeable, very unprofessional, the baseboards that I purchase started to grow mold and the so called manager Devonte should be fired!!
Excellent service!
Nice place
Great prices
Great staff
It was good
Items are never in stock
Cheap stuff
Truck
A very excellent place to buy cabinets for the house at an excellent low price