Nice collections of shoes. I went in for me some crocs which is trending right now. I paid like $40 for a cute cute pair. The cashier was very helpful and patient with my questions and concerns.

I do wish the shoe selection was better but other than that no complaints. The store is always neat and put together. You can always find a sale. I do appreciate inventory online being accurate in store. I was able to see the shoes that I wanted my son try on online and go to the store to get. It makes shopping so much easier when you are juggling a little one.

They had a great selection.

Found some great bargains in the clearance section. ETC. Some dress Stacy Adams regular 109.00 on sale 35.00Great buy.Line was very long only 1 person checking out.

Always great deals and costumer service

Tie dyed is whatz poppin, get yoself a pair

A pair of dope shoes for me and my daughters for 180$ cant beat it. Only thing is they didnt have one pair in the correct size had to drive 10 mile across town to the other store, but all worth it!

Great selection of shoes and prices are reasonable. Nice friendly staff

Love shoe carnival my favorite shoe store to get my favorite sandals from half of the time love shoe carnival 💜💚🍒😜

Selection awesome. Only one cashier, 4 people deep waiting to check out

It was clean and staff was helpful

Store was very unorganized with merchandise scattered. Wouldn’t have been a “bad” experience, had the cashier NOT accused me of having a “bad,” attitude, and being super rude and unprofessional. I guess using manners is having an attitude now. This establishment definitely needs some leadership and professionalism training.!

The staff was very friendly and helpful.

A nice place to shop for shoes. Many top brands.

My sons found shoes without any trouble. Cashier was professional and friendly. Store was clean.

03/24/2021Extremely long wait to checkout.(30+ minutes) Four registers, but only one register open. I witnessed two chubby female employees w/ braids walking around not assisting customers. I will not be back!

Sometimes inventory is low lots of empty shelf space

They were very pleasant and helpful

Always good here

Great selection even better prices

Hassle Free exchange. Thank you

Today date is 8-21-2020. The male associate at this store has excellent customer aervice skills.

Beautiful shoes and great sale prices. Also, Jean was a big help with a nice attitude and a lot of patience. The only downside is, if you have a small foot like mines, you wont be able to find many shoes in a 5. But you will find a lot of 5 1/2 & up.

Real nice place with resonible prices.

Just got a great deal on back to school sneakers for my daughter using the buy one get one half off deal plus another fifteen percent off. Faith the young lady who assisted us with our purchase was very courteous and professional. We were well pleased with our shopping experience at Shoe Carnival today.

Store is neat and clean. Impressive considering all the cleanup that must need to be done regularly. Super busy so trying to get help is hard, but all stock is on floor, so you just need to look. Honestly we were dissatisfied with the selection, but we were looking for something very specific. Found something we did like and then they didnt have the right size or anything even comparable to the shoe we found

My favorite store 😍

Polite staff, good selection, and great deals!

Shoe Carnival’s customers service is horrible. One of my family members went in for Jan interview at 11:30 but she was early. She waited until the manager was ready, but the manager wasn’t there. How do give a person an schedule interview but not be there. We have been calling to see if they can reschedule but they are not answering the phone. Overall the customer service in the place is horrible.

Very good selection of Nike and the name brands but I didnt find what I was looking for but I did get a decent pair of shoes for a good price.. they honored the online price at the store...

I really love their customer service. The staff is really nice every time I go and really helpful. I was looking for something to go with my daughters outfit for Christmas and a staff showed me the perfect shoes. I never stay too long because once I describe what Im looking for to an associate they find it on the spot. They always have great deals and the latest shoes. Im not a fan of shoe shopping but I know exactly where to go and its never frustrating or time consuming. They need raises. Great customer service is the key to a great business and this store has it.

No waiting to check out. Loved the buy one get one half off sale.

Ive shopped here years for my familys shoes. They have a great selection, this isnt a Pay Less. Im glad this store has been available. Kids love to spin the wheel for additional savings. This place is a real time saver for couples with multiple purchase incentives. They also have plenty of clearance items, due to a good rotation of new stock.

I had ordered my daughter shoes her shoes was Ready less than an hour

Love the customer service

Love shopping for shoes at shoe carnival always have great sales and fashion shoes and sneakers

Very kind and helpful staff. Daughter found the perfect shoe for herself.

I couldnt find a shoe in my size I want it Skechers but they didnt have them in a ten

PLEASE READ ALL. Dont get me wrong I love my Shoe Carnival. The customer service is GUCCI!! store is clean 👍👍 GOOD JOB peeps👍👍BUT BUT BUT Some jackass that makes decisions for the company. IS STOPPING THEBUY ONE GET ONE HALF OFF.Now u have to wait for them to do buy 1 get one 1/2 off sale.. now YOUR doesnt stand out. Yall just another shoe store. To bad

I like the way I was greeted and asked if needed any help when I entered the store. They just didnthave a big selection of comfort slides which is what I was looking for. Will have to look somewhere else.

Great customer service!!

It has great qualities to this place. Great employees that give great service. Buy shoes from here alot

Took my daughter to find a pair of sandals. The sales representative brought me a pair of used dirty shoes. Looked like someone walked outside in fresh cut grass. Thats enough to make you not go back.

If you love to save money they have great deals

Very fast service!

I love Shoe Carnival! They always have great deals year round. The staff is friendly and very professional!

I Didnt Feel Pressured By Sale Persons. Overall It Was A Good Experience. I Would Come Back. Have A Bless Day.

The sales are great and the selection is decent and the sales team on the floor was helpful, but the cashiers were ugly and rude and I was in line and had been for at least 15 minutes and they have socks by the register so I was standing in line picking out a pack and I am deaf in one of my ears so I couldnt hear when she called next in line but the guys behind me jumped in front of me and went to check out I simply asked hang on Im next and the cashier told me that she had called it and since I didnt hear her she went to the next person and I told her Im deaf and never heard her that I been standing there she rolled her eyes and proceeded to ring up the guy that was supposed to be after me and of course the little girl got his number and thats not right I WILL NEVER SHOP HERE AGAIN IT SHOWS PEOPLE WITH A DISABILITY ISNT TRWATED EQUAL TO PEOPLE THAT DONT HAVE ANY

Great personalities! Special shout out to Jacquisha for going out her way to assist me! Love great customer service!

Great prices especially with the buy 1 get the next 1/2 off deal

Good prices, good selection. Hardly any traffic. No one to help you.

My gosh after shopping all day, we made this our last stop. I wish it would have been our first. We found every thing we needed at great prices.

Great sales on name brand shoes all the time...dont like the difference in the store prices in different locations

Great sales. Customer service is awesome!

Great store

Great prices

Always find the best deals here!

I am very surprised of the nice choice of shoes you have to choose from for work and school at a reasonable price

Very friendly and helpful staff. Would recommend to anyone.

Had a return and receive very good customer service!!

Found a $90 pair of boots that I love love love and payed $10 on clearance amazing find because I cant never find any that fits my calves

Great deals. Affordable 👍🏾

It was ool one of the workers was very nice he help me to get tbe sgoes i needed. He was very nice and courteous

Great sales prices

The staff is wonderful went to do an exchange today and the young lady at the cash register was awesome

Perfect customer service, the lady at the register very helpful

Always find great deals there. Wish they would have more register open. Took a while to check out.

Good sell and employees was so nice

Fastest my wife has ever found shoes.

Went in right before closing got exactly what I wanted was even entertained by another customers son while there great customer service from the TWO YOUNG LADIES AT THE COUNTER felt as if I was profiled when I walked through the door everytime I looked up no matter what row I was on an older white lady was there I only went on the Nike Womans slipper isle and the girls kids isle If I could have made it to another shoe store I would never have spent my money their especially being that I wasnt the only customer why stalk me and then when I am about to purchase my items all of a sudden you come to the front oh um okay I believe it was the manager if so she is a profiler which anyone in retail is not supposed to let you know they assume you are up to no good as I many years experience in retail even a management position as a head cashier she could use some training on how to be less obvious before she ends up turning Shoe Station into Starbucks Waffle House or any where else that does not know money is green no matter if it comes a hand that matches your skin tone or not and not just people of my skin tone steal

Had a return and receive very good customer service!!

Helpful and friendly. Tolerant of children.

The sell Ugg boots! Awesome sauce!!

Very helpful friendly staff

Employee Trelexis Williams lets you get free shoes if she knows you personally and if you give her powder cocaine shell hook you up with free shoes hit her Facebook up

Excellent service and good offers!!

Average....selection of shoes is terrible. Small store limits the shoe selection choices for men. All the shoes look alike.

Good shoes cheap prices

AMAZING!!! I ABSOLUTELY LOVE THIS STORE!! AWESOME SHOES FOR A GREAT!!!

They always have what I need but employed are not helpful or friendly

Prices not marked on items. Tops torn completely off shoe boxes Long check out lines not adequately marked. Hood security. Staff friendly.

Great staff and good deals

Worst customer service ever... I mean NO customer service. I went into this location located at Cortana Mall / Place because its the location closest to my home. I was in the store for 25 minutes looking for myself some tennis and no one greeted me when I entered the store and no one attempted to approach during my shopping experience as I was having difficult finding my shoe size. The WORST thing about this experience is that as I was shopping, a total of FOUR (4) Shoe Carnival employees walked pass me and not one of them ever asked me if I need assistance or if I was finding everything.I did find a couple pair of tennis that I was going to purchase from this location, but I decided that my business at this location would not be appreciated due to the lack of customer service. Instead I drove more than 8 miles out of my way to purchase these shoes from another Shoe Carnival location.If this location is struggling with sales, they may want to evaluate the employees and implement some type of customer service training.

Black was off the chain I had a chance to get a pair of shoes I intended to get.

Ok

Customer service great but outdated product

Staff was helpful and friendly!!

Love my boots

Always have my shoe size

Love this store and has the best employees

Too expensive for basic name brand shoes. I wont go here without a sale.

The only place they sell my brother in Law tennis shoes.

Good deals especially with the BOGO

Love ❤️ this place

Never find what I need and they arent very helpful

Always has good deals

Love the selection of shoes

Very clean store

Got a great deal on shoes

Staff was not helpful whatsoever and didnt let us spin the wheel. Didnt get any help at all either