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American Factory Direct Furniture
9555 Airline Hwy, Baton Rouge, LA 70815, United States
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American Factory Direct Furniture
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Az
Review №1

Jesse was spectacular and extremely helpful. We felt no pressure of purchase, nor was there the feeling of someone lurking while we browsed. Especially appreciated him telling us to browse first, then ask for assistance if needed. When we did have questions, he was always readily available and knowledgeable. Entire staff was very friendly and welcoming. Their inventory was filled with nice quality items, and will likely have more to come as this is a new location. Will return to this location in the future.

Ra
Review №2

Love this store! American Factory Direct Furniture embodies everything that shopping for furniture should look like. Mrs. Joni was very knowledgeable and provided exceptional customer service for us! I highly recommend her and this store for all of your furniture shopping needs!

An
Review №3

This was my first time into the store and was immediately greeted by Susan. She offered help and asked what we were looking for and let us know where we could look. I love that she didn’t hover over us but she did check back with us frequently. We found the bedroom furniture we wanted and she got it all ordered and set up for us. This place has nice and affordable furniture with awesome customer service! We will for sure be back when we need new furniture again and will ask for Susan. Thanks for all your help!!

J
Review №4

Stalked around by Cheryl every square inch we walked. Nonetheless, we narrowed down to a couch we like. Before commiting, we went to all the other surrounding furniture places before deciding wed go with the one at AFDF, so we drove back there.We told Cheryl of our intention to buy and only then does she tell us that the shipping time is 3-4 MONTHS.Why even have a product on display you can sell for a quarter of a year? Why not - at the very least - have signage indicating its on backorder?Complete waste of our time. Will not go back here.And take a look at all these fake 5-star reviews. 99% of them are from people who this is their only review.

Ge
Review №5

The environment is welcoming and the sales associates are courteous and knowledge about products. I thoroughly enjoyed my furniture shopping experience here!

Am
Review №6

It was so easy to find what I was looking for everything there is so beautiful and is made of the best quality! My sales consultant was Joni she was so helpful and really worked back and forth on numbers with me to find the best deal. I will definitely be going there more often.

L
Review №7

I am very upset. I purchased a queen-sized bedroom set for my 14 year old son in February 2020 and about 8 months ago I noticed he had placed a concrete block under his bed. He said that it had broken. Today I called the store and was told there was a one year warranty on it. I explained that it was broken prior to a year but with covid, etc.. But even now its just a year and a half old and broken??? I now have an admittedly BEAUTIFUL piece of furniture that looks raggedy and Ill have to come out-of-pocket to fix. There was no remedy offered; this got me thinking back to the day I purchased and how rude the woman was at the desk. In the future, I will think twice because its not just the sell, its how you handle customers after the sell.

Gr
Review №8

I purchased a bedroom set on June 12, 2021. My salesman was James Whitmore.James told me all the pieces were in stock (dresser, mirror, nightstand, rails) except the bed. He told me it would take up to 4-5 weeks to receive the bed. I was hesitant at first because I was expecting guest and needed the bedroom sooner. However, I had already shopped around at other furniture stores. I really liked the design and quality of the bedroom set at AFDF so I agreed to wait.My concerns are the lack of communication on delivery status and the late delivery. Delivery was initially pushed back to the end of July, then pushed again to the end of August, then pushed again to mid September. It’s now mid September and still NO DELIVERY, and no update from my salesman.Each time I had to call the store to inquire about delivery. When I do, I usually get a call back from James with an update 2 days later. Always the same message given, “we have no control over delivery. It’s like that everywhere.” Wow! Really!Communication has been terrible at AFDF. No one calls me, I have to call repeatedly and the responses are always slow and delayed.Once when I called to make an inquiry, I told the woman that answered the phone that I was thinking about canceling the order since my job maybe relocating me. She in turn told me that I would have to pay a restocking/cancellation charge of 25%. How could this be if the bed wasn’t delivered in the first place? Also, the remaining balance would be issued as a store credit. Why? If I can’t get what I originally ordered, what incentive do I have to order another bedroom set?On another call I asked James why couldn’t the store delivery the bed that was on the showroom floor? There were two identical sets on the showroom floor in different colors. James said they are not allowed to deliver the showroom furniture.At this point I’m VERY FRUSTRATED. I’ve had to use an air mattress for guess staying at my house. It’s become a running joke with my family asking when my furniture will be delivered.Don’t get me wrong, I absolutely love the furniture at AFDF. It’s classy and appears to be good quality. I just don’t understand why:#1 I wasn’t told the truth about the stores history of delayed deliveries when I paid for the furniture, cash, upfront. I would have made the decision to purchase something else that was already in stock.#2. Why AFDF does not call the customer with updates instead of the customer tracking the salesman down?#3. Why can’t they just delivery me the bed on the showroom floor, especially if they have two sets on display?This has not been a positive experience for me and will influence my shopping with AFDF in the future. 😕

Ka
Review №9

From the moment we walked into the building, I was amazed! I haven’t been to many businesses that have Christian music playing in the back ground and everyone greet you has you walk by. James and Brian were our salesman and they were so nice and informative! They walked around will us the whole time. We been to so many different furniture stores and they all were like, let me know if you have any questions and just let us be. So that was a plus for us, they gave us info on everything, asked what we like and don’t like! The furniture they have is absolutely beautiful. There were quite a few options, but we were able to find “the one.” We’ve been looking for quite some time! The experience with the finance ladies was wonderful as well. Bri and Shawn were so nice and made the experience painless! We will definitely be shopping there again! It was the best furniture experience we’ve had!! The best thing was the sectional we chose was in stock!!

Jo
Review №10

Mr. James was excellent… good quality furniture with a very attentive staff!! Thanks

J
Review №11

First the good reviews: helpful and friendly staff at the store, fair but not cheap prices, quality furnitureNow the bad: follow through after the sale as it relates to communication, delivery and accuracy of my order.It took us 12 MONTHS to receive the correct pieces of a sectionalIn May 2020, we ordered for it and paid 50%. This wasnt a cheap sectional..$5,000. We received the 2 pieces around October. This seemed like too long but considering COVID we understood. Got rid of our old furniture, new pieces come in and they are wrong. THIS WAS A SECTIONAL AND THE 2 PIECES THAT WERE ORDERED DID NOT EVEN FIT TOGETHER. So somehow the order got entered incorrectly. And we had already paid for the sofa in full ($5000).At this point (October) we were living with 2 weird pieces of a sectional. The store advised us they were sorry and would reorder the correct piece. At this point is when the story really goes south. For whatever problems they had in the supply chain, the correct piece kept getting pushed back and pushed back. 6 months later were still waiting. Finally the correct piece gets delivered on May 26.My biggest complaint is the lack of communication from the store. over this 12 month odyssey, I must have called them 10-12 times for any update. Many times it would go straight to a recording. I probably received 2 calls from them the entire 12 months. Then when I finally had enough in early May and went to the store, I was advised your sofa is already here, didnt someone call you???Finally, at some point when Id had enough and was threatening to demand that the store just come pick everything up and give me a full refund, they offered to give me a $200 credit refund, which amounts to 4% of the purchase price.Im sure some of these supply chain problems were caused by COVID. But getting the order incorrect, the lack of communication during this 12 month odyssey, and a sorry excuse of a 4% discount, are all on this store.Good luck. Try to purchase furniture from anyone that is in stock or in a warehouse in the US!

Or
Review №12

Julia and Shawn went above and beyond to help us get some beautiful furniture for our new house. From the minute we walked in the door, Julia was attentive and thorough. Shawn helped make the actual purchase a smooth process. We are so pleased with the service we received and will definitely be back!

As
Review №13

Im going to go ahead and edit my original review. Id reviewed 5 stars before I even made my purchase. The sales associate said the price of the adjustable base THREE TIMES! When she added everything to the ticket to buy the price was $500 more! She said she quoted the queen. But, WHY when we were given prices for the KING mattress?! Reluctantly, they dropped the price to match the Serta website (so their markup was a few hundred). Within a few days of buying this not cheap mattress has dips on both sides. I call on Wednesday and they passed on the info to service. Two days later I call since no contact was made by them. I was told they sent an email that I did not receive so I had to call the corporate office and they are working with me. I dont know when/if this issue will be resolved, but I know I will never shop there again.

Co
Review №14

Ms. Captola at the Baton Rouge location is the BEST salesperson there. She honestly feels like a family member. She always make me feel so welcome and comfortable when visiting the store. She is the best with helping make selections. She also never made me feel as if I was getting hassled to purchase anything. She was always honest and very helpful. I will never work with anyone else and I recommend anyone to ask for her when visiting the Baton Rouge store. My 8yr old daughter loves her as well. She definitely deserves to be the highest paid person there. She will make sure you have the best experience. I love her!!!!

Af
Review №15

When we first walked into the store it felt like home. I even made the comment to my husband of how much I loved the feel and smell of of store just walking in the door.Tim was extremely helpful. The entire staff was friendly. I never felt like I was being pushed by anyone to buy something I didnt want. I would highly recommend going here first before any other funiture stores. Prices were great and so is the quality of products offered.

Mi
Review №16

My sales rep Cody was amazing. He was very detailed about everything piece of furniture and he was very patient, kind, and understanding. He didnt give up until I was satisfied.

Lo
Review №17

James and Tim did a perfect job in helping us purchase our furniture. They were not pushy and did exactly what we had asked for. I will go back and ask for those guys

Qu
Review №18

We have been searching for furniture for over 4 months. It has been a very stressful time. Today we were assisted by Ms. Sima, who was very patient and understanding. She showed us every idea we had and helped us get to a resolution. The location Mgr Kyle offered a great discount. Also Ms Haley the finance rep was nice and helpful. We love the decisions we made and look forward to doing more business. Thank you all again for the amazing assistance patience and most importantly customer service.

Ke
Review №19

It was a pleasure to work with Joni. I love AFD and the unique furniture they offer. Such a wonderful atmosphere, and amazing people ready to help you pick out beautiful pieces for your home.

Co
Review №20

Mrs Judy was extremely helpful! Any time we had questions, she had all the answers. If I ever need more furniture, Ill definitely be back! Highly recommend.

Al
Review №21

Just wanted to express how wonderful my shopping experience was with my sales associate Angelle! She made me feel so at home and at ease. Angelle is highly remarkable and was very knowledgeable in helping me find the perfect new addition to my home decor. I am so ecstatic 🤩 and I will definitely be back!!!

Ma
Review №22

My experience at American Factory Direct today was exceptional. James greeted us as soon as we walked in the door. His personality was so welcoming which in turn lead me to make a purchase. He was very helpful, genuine, patient with my friend trying to decide on her purchase of furniture. Just know, James is an incredible asset to your establishment. He made our experience fun and we will most definitely return for more purchases.

Al
Review №23

Mr. James is amazing! He made buying a sectional a breeze. He is very informative and helpful without being pushy! I will drive from Lafayette to Baton Rouge to see him again.

Sa
Review №24

Keisha was excellent! The store was neat and everyone seemed to be helpful. Keisha ensured we understood our options and did not push or make us feel overwhelmed to buy. We will definitely do more business with you and this company.

To
Review №25

Thank You, Mr Cornelius Tate and American Factory Direct for taking the time to listen to our needs and helping us pick out the best furniture set up for our business. Friendly service and quick checkout. By far, the best furniture shopping experience in a long time. We will definitely be back in the future!!!

Ve
Review №26

Definitely recommend anyone looking for furniture to come here! Great experience.. everyone was so friendly and easy to work with. Personally want to thank Ms. Sima for helping us pick out the perfect furniture!

Em
Review №27

Cody was extremely knowledgable about all products in the store and so helpful to us. Great furniture store!

Ja
Review №28

I spoke with Ms. Shawn via phone at the front desk because all the sales people were busy. I gave her few details about the piece I wanted and she went out of her way to locate it and negotiate with her manager based on my parameters. I had no luck getting help from a salesperson in the store earlier that day and was a bit discouraged. She was wonderfully helpful and we now have a great piece. I will ask for her for all future transactions. Thank you, Shawn!

Te
Review №29

Love this store! Beautiful furniture and accessories and the people that work there are extremely helpful. My salesperson and consultant, Hannah, was so easy and fun to work with and I’m very pleased with the things I purchased. Will definitely be going back!😊

Sh
Review №30

Loved my shopping experience with American Factory Direct today. Brian was very friendly and helpful. Enjoyed listening to Christian music while I shopped too. I will definitely be back.

Ta
Review №31

Highly recommend! Staff was very accommodating and made the process extremely smooth. Be sure to ask for Mr. James Whitmore, he will be sure to take care of you!

Kr
Review №32

James Whitmore was so very kind and patient with us, he showed us everything we were looking for and gave us space to shop and checked on us every so often. Had a great experience and would definitely go back!!

Ai
Review №33

Beautiful furniture and friendly staff. Very helpful.

Li
Review №34

I purchased a bedroom set and my salesman Mr. Cornelius Tate was a very awesome salesman. I left American Factory Direct Furniture with exactly what I desired. I will be purchasing more furniture in the future. Thank you so much

Ry
Review №35

I bought a bedroom set, finally. That says something, I guess.

Am
Review №36

Sima and Shawn were amazing! Sima was a very interactive sales consultant who helped us picked the perfect sectional for our home. She sat with us as we picked all the colors and fabric. We spent probably a total of 3 hours trying to decide exactly what we wanted and we felt welcome the entire time! Shawn was great helping us finance and put down the deposit we wanted to and walked through all the information with us to ensure we make the correct payments to avoid interest. Beautiful furniture and amazing service! We will be sure to buy all of our furniture here!

Br
Review №37

Awesome service and was greeted when I entered the store . Salesperson Ms. Joni was knowledgeable about the merchandise, helpful, friendly and patient

Re
Review №38

Sandy and Bre were friendly and helpful with the sale on my bed I can’t wait until the bed comes in! I will leave another review after delivery and set up. So update I’m sorry I forgot... They arrival was prompt and the crew was professional! The bed is beautiful.

Me
Review №39

I love this store. I can always find something beautiful there. Ms. Sharolyn is the salesperson that I enjoy working with there.

Do
Review №40

Purchased a sofa and chair! Mr. Ricky Chustz was our salesman, the furniture was on back order, Mr. Ricky said he would keep me posted and that he did! Contacted me twice within the first week to update me on a couple of things. The weekend before I went with my friend and she purchased a bedroom set, her furniture was expected to deliver the following week due to software update, her salesman never reached out to her, she called and he told her she had to call to find out the information. Absolutely love American Factory Direct’s furniture and Mr. Ricky was a bonus, looking out for me even after he made the sale!! So if in need ask for Mr. Ricky to be your sales associate he won’t disappoint.

Ad
Review №41

Ms Sharolyn Haynes was very helpful on choosing a dining room set that fit decor in our home. She also was very very nice. Thank you for everything

Eq
Review №42

The saleperson servicer was soooo good, the people were friendly and personable. I enjoyed my experience it was fast quick and simple and didnt try to up sale me. They let me make my own decisions and didnt try to lead me into more expense options. Best furniture and price to match.

Ma
Review №43

Everything was awesome and seamless! Cody made everything easy!!! We will definitely be purchasing again from Cody & American Factory Direct again.

Ca
Review №44

The store was very nice and all the people were super friendly. Lee and Captola were able to help us out and even get delivery within a few days of our purchase. I would highly recommend this store if you are looking to furnish a new house or just upgrade what you currently have.

Ta
Review №45

I absolutely love this store! Great inventory and I was able to find wall art and accessories that I’ve been looking for since I did a total remodel a year ago. The salesman Mr. Ricky was awesome and very courteous as well as the little sweet lady behind the counter... I can’t wait to visit again soon!

Wh
Review №46

The majority of my furniture for my home is purchased from American Factory Direct. You cannot beat their prices and customer service. Sima has helped me every time I go in there and I couldn’t ask for anyone better. Shawn is amazing at making sure you are taken care of. Thank y’all so much for not only offering beautiful furnishings but having awesome people to help you get it home.

Ni
Review №47

The furniture we picked out is wonderful. It fits with our rustic theme. I want to thank Christy for helping to find the right fit. After the 2016 Louisiana flood we were so overwhelmed having to find the right furnishings to put back in the house and American Factory Direct and Christy did just that. She was so friendly, helpful and patient. She even was so kind to my 6 yr old who was helping pick out the furniture. The service was top notch. Tanya, on the sales side took care of us after we left and helped place the order over the phone so we didnt have to drive back out. She even helped us out with the delivery and assembly. She also called several times to make sure all the items were delivered and we were satisfied. The service is so great. I highly recommend American Factory Direct to anyone and we will be back for future items. Thank you Christy and Tanya.

Ya
Review №48

We bought a couch from here a year ago and came back for a coffee table. Hannah was super helpful and made our purchase very quick and easy! Will definitely buy from here in the future!

Ca
Review №49

Our experience was perfect. Our salesperson, Sharolyn, was great. She walked us through the store and explained to us everything we needed to know, but then left us alone to sit on the furniture and talk to each other about what we liked. She checked in on us occasionally, but not too much to be annoying. Unfortunately, the couch we want is not in stock, so I can’t say how much we like it or the delivery service, but the in store service was as good as it gets.

Ni
Review №50

James helped us find our couch- he was great! Very detailed oriented and gave us plenty of options. Thanks James!

Cl
Review №51

Mrs Judy Nichols took very good care of us thank you guys so much!

Tr
Review №52

I’ve bought several pieces of furniture over the past few years from American Factory Direct. They are always my #1 go to when I’m looking for home decor. The employees are always so polite and knowledgeable. I definitely recommend checking out AFD before going anywhere else.

Ch
Review №53

Set up an appointment with Hannah at the Baton Rouge location. She was more than happy to help me with looking for a couch. She explained the different brands and prices. I was able to check out fabric swatches in order to make a decision. Set up the 2nd appointment with Hannah again the following week. It is so pleasant to work with someone who goes over and beyond! Ordered the custom couch and received my copies of everything in less than an hour. Super customer service and I will be telling my friends and family!

Ma
Review №54

I have gone into this place twice and the same person “approached” me (I wouldn’t say greeted) with hesitation and look of judgement that I felt was uncalled for. Just because I am younger doesn’t mean I can’t afford your products. I am surprised people buy things from this place. The attitude was what I can only classify as a complete and utter lack of respect. To top the whole hellacious visit off, no one else spoke to us. By far this is the last place I would shop for furniture. I’ll take my chances on Facebook Marketplace, Let Go, or Wayfair!

Je
Review №55

Ms. Captola was the best sales person I have encountered in a while! She was very understanding and catering to my “special” needs! She answered every question and got me exactly what I wanted! It was like she pulled my vision out of my head and not only put it on paper but made my vision a reality!! I recommend her for salesperson of the year and for a raise!! Thanks Ms. Captola for all that you have done for me!!!

Ki
Review №56

I had a wonderful shopping experience at American Factory Direct today. Sima, Kyle and Shawn were magnificent!! Beautiful furniture and I can’t say enough about how awesome and knowledgeable Sima was with all the inventory. She was the best! Thank you so much 🌺

Ar
Review №57

I visited the store on 8/8/2020 and my visit was not pleasant. Instead of being asking if needed assistance, I we were met with stares, harsh glances, and was briefly followed by one sales associate. Once I was able to locate an item I was interested in, I had to find someone to come help with product information. A male associate was assisting us, until a female associate took over, which made the situation even more uncomfortable and distasteful. The item I was interested in would only be able to ship later in the month, but instead of assisting me with finding an alternative, she shut it down and said, oh well. She then disengaged from the conversation and carried on with her other tasks. From the moment my son and I walked into this establishment we were seen as anything BUT customers. I chalked this one up as another racial bias situation, where an African American family, is seen as less than. However in this situation they only hurt themselves. Since I am an African American woman who serves quite a few boards and extremely active in the medical community, I will make sure to share my experience with others, within the community. I would hate to bother this fine establishment with dollars or business of affluent, educated, well known, Black individuals. You never know who enters through your front doors.

As
Review №58

My husband and I were assisted by Suzan. Very good customer service. She allowed us to browse around but was always accessible when we needed help. I will definitely recommend others to shop there!

St
Review №59

Excellent experience! Very quick and easy to work with! Great price!

Ch
Review №60

Fantastic. Quick, easy and very helpful staff. Got an amazing sofa and love seat.

Wa
Review №61

I had Mrs. Judy Nichols helping me and she was super awesome. The transaction was quick and hassle free. I was in and out in no time which is extremely important to me while in the midst of a global pandemic.

De
Review №62

Thank you Sharolyn Haynes for your kindness and patience. You made my furniture shopping experience very pleasant. If anyone is looking to buy furniture please go and see Sharolyn. She will not disappoint you!!

ja
Review №63

I had a great experience at AFD and Angelle is an awesome person to work with. She is an asset for the company. Thanks can’t wait to work with her on decorating my home and definitely will shop again :)

Ma
Review №64

Great service. Thanks to a super staff.I love my new sideboard and beautiful Lamp.M. Weaver

Em
Review №65

Had a great experience! Very helpful staff and great prices!

da
Review №66

Hard to give 5 stars when they forgot to load our purchase on the delivery truck 3 weeks in a row. The company did compensate us on our troubles.

Ke
Review №67

Cody was amazing to work with. He was very knowledgeable and helpful.

La
Review №68

The prices are over-the-top. The quality I saw doesnt support the product they are selling...

kr
Review №69

Ms.Captola was very nice and very patient as we tried out every recliner in the store and made our decision. We would definitely shop here again

La
Review №70

Beautiful Furniture. Every sales person had a smile on their face even when not assisting you. James my Salesman was very helpful even on his day off.Gave 4 stars because if looking for a Deal or some lamps thrown in after a $5k purchase this is not the store for you.Also, I would definitely shop the AFD Outlet in Mandeville FIRST!.... Ask for WAYNE.

Fr
Review №71

Mr. Tim was a great salesmen. Made sure we got what we wanted! Definitely recommend American Factory Direct!

Ja
Review №72

Keisha was magnificent and was very helpful in helping me choosing my pieces.

Ch
Review №73

I have purchased furniture from this store and first let me say the quality and selection of the inventory is impeccable!! Secondly everything was explained perfectly as far as quality as well as manufacturer. I recommend this furniture store to EVERYONE looking for great customer service and affordable pricing!! Kyle was awesome in answering my questions and Shawn is a genius at assisting with financial questions. Shop HERE!!!!

Me
Review №74

Suzan was AMAZING!! Very pleasant to work with, patient with all my requests and made it super easy!

So
Review №75

Awesome experience. We looked everywhere and found the sectional we wanted at the best price in town. And no interest for 5 years. Free money. Thank you American Factory Direct!!

Li
Review №76

Sharolyn was amazing in helping us pick out the perfect couch, recliner, ottoman and best mattress! The process was quick and easy! Haley made the checkout process seem less and super fast! Can’t imagine buying from anywhere else ever again! Especially with all the wonderful discounts they offered! Highly recommend this dynamic duo!

De
Review №77

Great shopping experience. Variety to choose from. Great customer service from the minute you walk in the door. Sales person is NOT aggressive. Sandee is an awesome sales person! Very satisfied experience!!

sa
Review №78

Beautiful store. Accommodating and friendly staff. Pam, the in store designer, was super helpful and honest with helping pick out certain items for our home. Shawn was also lovely to meet and work with. Both made our shopping experience an easy one. Highly recommend this business!

Je
Review №79

The store is so inviting! Wonderful quality furniture & beautiful decor. James and Brie are extremely knowledgeable and made the purchasing process super easy. Looking forward to our furniture being delivered.

Tr
Review №80

I had a great experience conducting business with AFD. My salesman, Tim, was very knowledgeable and easy to work with. AFD had some of my items already in stock, where as other vendors I shopped at told me 8-12 weeks for delivery. I love supporting local businesses and AFD will certainly get my business in the future!!

Su
Review №81

Captola was a wonderful, low key sales person . She was very kind, knowledgeable and courteous. I highly recommend her for a no pressure sales experience

Cr
Review №82

Hesitant to go in here because it looks like a place you have to pay to go into because I assumed it was that expensive. Well, I sucked it up and went it and they didnt make me feel any better. The only person who greeted me out of the 4 or 5 people I saw was the counter girl and I think its just because I walked by and smiled. The prices arent as bad as I thought but still on the higher side. I must say tho... It smelled amazing in there.

Lo
Review №83

Rickey was super helpful with helping me find a bed that was in stock! After having horrible experiences else where this was the perfect place to be!Shawn was super informative about delivery and who to call!Amazing place to go if your in need Of furniture or simply redecorate your house 😀

Co
Review №84

Ms. Shirley provided excellent service and help us pick the perfect addition to our new home. Thank you and we will be back for additional pieces.

Bo
Review №85

James Whitmore and Shawn were very courteous and helpful. There was no pressure and we were allowed to roam around and look without a pushy salesman. This was our first stop and we found what we wanted without shopping all over town. Shop American Factory Direct Furniture and ask for James.

Me
Review №86

Mr Rickey did a fantastic job helping us! Very professional and helpful!

Ro
Review №87

Everyone was extremely nice and helpful. Rickey was very professional and helped us out with everything. This was our second time to buy furniture there and will continue to do so in the future.

Ja
Review №88

Enjoyable transaction all around! Tim was great to work with; he was knowledgeable and not pushy. We will purchase from this store again.

Li
Review №89

Had great service today with Shawn and Cornelius! I found what I needed, and they helped me get in and out quickly. Will definitely be back for future furniture needs!

Da
Review №90

Cody was a great salesman and very knowledgeable!

Je
Review №91

We met with Julia and she was so very helpful in helping us find a cabinet we were looking for as well as gave us tons of great information on a mattress we are in the market for as well! Once we’re ready, we’re for sure going to be going back to work with her again!

ky
Review №92

Hi. I recently purchased a tempur pedic luxe mattress. Firstly, I want to shoutout my salesperson, Angelle. She greeted me promptly and with such enthusiasm. My experience was all around great. She taught me so many things about mattresses in general but more importantly she helped me choose the perfect mattress for myself. She took her time and went over pretty much every product detail I would want to know before making such a large purchase. Honestly, I have never slept better in my life. I am so pleased with my purchase but even more with the sales associate. I will definitely be recommending Angelle to friends & family for all furniture needs but mattresses for sure. Also, I will be back to do business with her again. Thank you Angelle!!

Ap
Review №93

Thank you so much April Russo for helping me with a smooth process in purchasing livingroom sectional!! If anyone needs help with furniture go see her!

Br
Review №94

Judy was so sweet!! We found the perfect couch!

Al
Review №95

We had a great experience. Angelle was so helpful and friendly! Glad we went.

Ho
Review №96

The best experience I have ever had buying furniture! Sima is absolutely awesome!! She want above and beyond for us throughout the process! Hailey is great too!

Ca
Review №97

I will NEVER order from here again . They will promise your furniture over and over again & really take 7 months to get it . They just tell u what u wanna heat to order from them !!!!!Just wished y’all were honest to your costumers and let them know it’s behind & we would have been way more understand ! PROMISE YOU NEVER AGAIN

Mi
Review №98

My husband and I went to buy a new bedroom set of furniture. Captola was the most wonderful person to work with! She helped us find what we both liked. She was a pleasure to work with and we will be back for accessories!!! Thank you Captola!

Je
Review №99

I had an phomemonal experience. Sema was very knowledgeable and patient. And Bri was very helpful as well. We will definitely recommend you. Thanks again.

Ra
Review №100

Just out of stock, for what I wanted. Sales lady was wonder.

Information
73 Photos
100 Comments
4.8 Rating
  • Address:9555 Airline Hwy, Baton Rouge, LA 70815, United States
  • Site:http://afd-furniture.com/
  • Phone:+1 225-767-7303
Categories
  • Furniture store
  • Bedroom furniture store
  • Interior designer
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:1–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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