Quinn is the best we are in Baton Rouge had to pick up bed box springs and he was so kind, helpful went out of his way was amazing!!! The world needs more Quinns . Thank you Quinn

My experience with Mattress Direct - Baton Rouge was delightful. The saleslady was nice. I got what I needed.

Very friendly staff and huge selection. Prices were extremely competitive.

Very good mattress, just what I was looking for. The customer service was great. Very knowledgeable and helpful agent!!

I had an amazing experience with mattress direct in Baton Rouge. The lady who helped me did a wonderful job of helping me pick out which bed is best for me and my lady. We went over details with each bed and went through a process which helped immensely. I’d recommend anyone looking for a mattress to come here if they want the best experience.

Sales Rep was SO nice and helpful! We had a great conversation. I loved this experience

Was met with a smile Christine helped us gave us her full attention. We made the decision on the spot and made our purchase. Very enjoyable experience

We thoroughly enjoyed our shopping experience with Raven. She was very knowledgeable and friendly. We were happy to find comfortable mattresses in an affordable range for a new beach home that we are building.Laurie Laville

Megan was amazing. She has the absolute best personality and was very patient with my indecisiveness lol. I tried at least 15 mattresses about 10 times. She never complained. She actually went above and beyond to accommodate my budget and desires. I went in needing a mattress today and she top notch service. If you want a friendly and knowledgeable mattress expert, Go see her today!

Was in and out in about an hour. Was shopping for a right now purchase. Meagan did a great job making sure we had all we needed. Let my kid6 play and even played a few rounds of Rock Paper Scissors with her. Great experience.

Been looking for a new mattress for a couple days now. I went to Mattress Direct the salesperson Raven was knowledgeable, understanding, patient, and helpful when helping me choose a mattress within my budget concerns. I am glad I made the decision to go see them today.

So far so good

They knew exactly what I wanted.

Very helpful and poliet to customer Ms Raven very helpful with concern of the customer Thank you very much Ms.Raven keep up the good work you will always be my sales person

Great shopping experience at the Airline Hwy store. Our salesperson, Charlotte, was extremely helpful and knowledgeable, and we were able to zero in on the perfect mattress! Highly recommend this store if you’re mattress shopping.

Polite and professional

Great selection and friendly staff.

Charlotte was the best! This was my first time buying a bed on my own. Thank you Charlotte! You went above & beyond to make sure I got exactly what I wanted.

We bought and paid for a very expensive hybrid mattress from the rep at the Siegen store. They didnt have it in stock. But, she said they had a new one in the packaging at the Airline store. When we drove to Airline to pick it up, the rep there was feverishly trying to get the plastic wrap back on the floor model. But, the rep there forgot to hide the Sale Tag for this floor model which showed a price $750 LESS THAN WHAT THE SIEGEN STORE SALES REP CHARGED ME! STILL WAITING FOR THE REFUND! I FEEL VIOLATED AND TAKEN.

I’ll be back soon! I recommend Megan, her customers service skills are amazing and offer extremely reasonable prices.

The manager Will was amazing! So helpful and didn’t try and sell me on something out of my price range. Will definitely only shop here if I ever need a mattress again!

Al was GREAT!! He was extremely friendly to my 7 year old daughter and myself while shopping for my sons mattress. He showed us the different types of mattresses from entry level to the perfect mattress for my son. Al is an asset to Mattress Direct and an amazing person. Thanks Al

Al and Will were extremely helpful. I had a wonderful shopping experience. They worked out a great price for my adjustable base. I was very pleased.

Very friendly. Good customer service. Good prices. Will recommend to others.

Some seriously rude people here.

If you are looking for a great mattress at a great price. Youve got to go see Albert White at Mattress Direct. He was very knowledgeable of their mattresses and he helped me to pick the perfect mattress that was in my budget for me.

Long is one of the best sales people I ever dealt with! I give him 5 stars!! He is very knowledgeable and people friendly. Most importantly he cares and has good patience. If you are looking for a new mattress I definitely recommend you go to mattress direct and ask for Long. You will not regret it.

The clerk was very friendly and helpful

Albert was fantastic! Ask for him! He was knowledgeable and patient. We had a very pleasant experience. No high pressure sales! We found exactly what we were looking for!

I recently bought a mattress at Mattress Direct - the Airline Highway store in Baton Rouge. My decision to patronize this store was based largely on TV advertisement about local ownership, since I like the notion of supporting ones local economy. (Who knows how local the ownership really is, since theyve got stores in at least three states?)The science of mattress selection is nebulous at best - seemingly left totally to the claims of mattress retailers. Who the hell decided, for instance, that 8 years is the life span of a mattress? I dont think anyone we ever listen to on the topic has any real knowledge about which mattress is best for any individual. Its all more voodoo than fact. Still, we all have to sleep; and if were lucky, that means we can afford a mattress.With that skeptical preamble in mind, there are not enough superlatives to describe the attention and service I received from the sales person who attended to my visit. He was patient, personable, and knowledgeable. He was attentive to my personal needs and budget restraints. He was extremely observant of how my torso flexed and/or bent (spinal alignment) while trying various mattresses, and had advice about mattress density based upon those observations - which I personally, of course, could not make for myself. He took into account my back pain complaints and my body weight and my age while making his recommendations...all the while maintaining great conversation.I picked a mattress set that he recommended, based upon my sense of comfort and his advice about how that would change over the break-in period of the mattress and its long-term performance. He even negotiated the resolution to a post-delivery problem that was largely of my own making.The mattress I bought has not cured my back pain; but then a mattress is only one of a hundred possible factors in back pain. The mattress is wonderfully comfortable and Im glad I bought it.Ive read a bunch of absolutely horrible reviews about this company and its sales people - didnt read them until trying to discover how to leave a review - and Im sorry for those peoples experiences. I find it hard to believe they were reviewing the same company.My own experience at Mattress Direct - the Airline store in Baton Rouge - was wonderful. And if you can find a more ethical and compassionate sales person than Kendrick Williams, my salesman, youll be lucky and Ill be surprised. This young man is one of the finest merchant reps Ive ever met - through 70 years of life. I went to Mattress Direct because of advertising, but I bought there because of Kendricks manner and manners.

Wow!! This was a amazing experience, Tiffany was great finding the best mattress for me and also gave me a great deal. Highly recommend her and this place :).

Visited the Airline store several times. Kendrick and Long were very helpful and patient each time. Answered all questions and spent a lot of time showing us all the different options available. Delivery was quick and went off without a hitch.

Purchased a mattress from here this week. Al is a very knowledgeable no pressure salesman. Happy with my purchase and thankful for the excellent service!

Charlotte Tillman was extra helpful we went to several places she was outstanding.

Store associate was very helpful by explaining what I needed to know step by step. She was also polite and humble in all she did. Id go back in a heartbeat for any and all other furniture needs.

Really great service and great prices as well. Highly recommend

Very fast and professional service had exactly the mattress I was looking for and made sure to help me with current specials they were offering

Peyton and Long were both very helpful and friendly on two separate occasions. They listened to me, didnt rush me, and understood my concerns. I didnt feel like I was being pushed by a salesman to buy from that store. Out of all the different mattress stores I visited they were the most honest with a smile so I returned to make the purchase for the mattress that met my needs more than my wants. KUDOS!!!

Friendly and knowledgeable sales staff, and wide variety of brands and price points. Warranty is a pain to deal with if you have problems, and you will NOT get your money back... Store credit only towards the purchase of something else.

Charlotte was great ! Best service ever.

My experience was a good. The salesman answered all of the questions I had and he never rushed me into making a decision.

I only buy mattresses from Mattress Direct. I will not shop anywhere else for Mattresses. I like their service and their knowledgeable staff. Tim was great!.

Had great experience today buying a Serta mattress set from Jason who was very helpful and knew his business. Would definately recommend this store to anyone looking for a great buy for a better sleep.

The Mgr Long was very helpful!

Horrible experience! Mattress causing back pains and they incorrectly did our financing which caused our credit score to drop 60 points.

No different than any other mattress store.

Were happy

Company owner is a joke.

Fair price