Quality service. Clean waiting room. No excessive wait times. I also like the appointment system when considering my work schedule

Called them with the referral from Royal Nissan and the lady that answered the phone is extremely rude kept cutting me off with a attitude when trying to explain my situation. Not a place I would bring anything for repairs and Royal Nissan really needs to evaluate who the recommend. Terrible attitude

I really enjoyed my experience with Keith’s Auto. I talked on the phone with a nice lady who was borderline insulting my intelligence and gave me one time slot for the whole week to drop off the car. I needed a simple oil change and also needed to check the transmission fluid due to a concern I had with the gears shifting. Well, after being forced to pre-authorize a minimum payment of $200, I was greeted with a total of $245 just for the oil change and no work done to the transmission. Parts and labor for a 7 quart oil change was $105, and $110 for a basic diagnostic of the transmission. When I asked about the breakdown of everything, I was promptly rushed to sign the printed receipt. Oh and they didn’t top off the washer fluid which is supposed to be done per the notes in the oil change description. Lovely folks here at Keith’s, would definitely maybe come back when I have an extra $500 to blow.

The technicians, staff and ownership at Keiths is absolutely the best in town. They are knowledgeable, honest, and reasonably priced. Ive been a customer of theirs for years. The only reason to go elsewhere would be to make a factory warranty claim. Id give them a sixth star, if I could.

Keith is honest man. He will shoot straight with you.

Excellent service at a fair price!

Tried to sell me a vehicle that has white smoke out tail pipe and lied told me nothing was wrong

Better price than the dealership quote and quicker turn around time. They fixed what I came for, and on the test drive took it to the state inspection place for me and had it inspected since it was expired...saving me time and hassle. Keith is friendly and informative, and Karlene at the front desk is welcoming. I overheard her saying the mechanics stay with the company for years because they are treated well. Customers are treated well, too.

Keith did not work on my truck but saved me a lot of time and money with outstanding advice. Really nice guy

If you want a thorough repair and done right the first time, take your vehicle to Keith’s Auto. I was aware of other problems with my Truck and took the truck in for a fuel pump. They replaced the fuel pump and made me aware of the brakes and lights also. They repaired my vehicle down to the last minor details. They have a customer for life now. Thanks Al and Keith

Keith and his staff are incredible. Not only are the prices great, but Keith goes above and beyond with his maintenance. We feel like friends of his, and trust him and his staff to take care of us. Truly the best in Baton Rouge!

Called to speak to a technician and possibly come in and get a diagnostic; I usually do all my own work on my car but I’m forced to outsource this issue due to a persisting check engine light I can’t seem to fix. I started explaining what was wrong with my car and the steps I’ve taken to fix the issue. In the middle of my briefing the woman on the phone interrupts me to let me know the diagnostic fee will be DOUBLED because I worked on my car and I’m mechanically inclined. They said they wouldn’t even look at the car for less than $150-200 with normal diagnostic prices being around $90. I tried to ask why but was not given a clear explanation of why I would have to pay to more for a diagnosis when I’ve made it an easier job by ruling out certain issues and narrowing down the solution. It’s clear these guys are just after your wallet; as soon as the woman on the phone knew I was educated about mechanics she tried to drive the price up on me cause I’m not gona let them cheat me on things I don’t need. It’s sad that this is the reality of most automotive shops now a days.

I recommend hiring a new office person. The woman in the office is extremely rude and has no customer service skills.

My family has been using Keiths for 7 years. They do a great job for us, are always polite and very helpful. Our goal is to maintain our vehicles to get as many years out of them as possible. Well replace them when its no longer worth putting money into them. Keith always give us advice on what he thinks in our best interest, not what is best for his pocket book. I trust his advice and highly recommend him.

First time customer. Quality repair of my truck at a fair price. I do reccomend.

OMG, this place is great.They were quick to answer when I called and gave me very realistic expectations. When I arrived they gave me a further run down as to what to expect with time and cost.They then blew all of my expectations away. They had my problem identified and fixed almost as soon as I sat down. They then gave my car a once over to be sure it was good to go before sending me out. I was anticipating waiting a week and paying $$$, but that was not the case.My situation is a bit unusual, but I will certainly trust my car to them again in the future.

Ill always take my cars here in the future. The local dealership reset my trouble light and told me that if it came back on it would cost $4,900 and require cylinder head replacements. This sounded totally bogus so I took it to Keiths automotive. They discovered that an oil leak was causing a failure in an oxygen sensor. He fixed the sensors, leaks and did some standard maintenance - all for 15% of the cost of the ridiculous estimate from the dealership. Im a customer for life.

Super busy, but worth wait. Learned more about cars in 30 min from Keith than I had in my entire life.Highly recommended, IF you want your car done right. Also, if he cant do the best job on your vehicle, hell tell you who can. Zero referral fees. Just good advice.

Keith’s Automotive - The entire staff is friendly, very knowledgeable and extremely polite. The prices are better than competitive rates and the service is outstanding. I wish that I could give Keith’s Automotive 6 stars. I been a customer for 31 years.

My husband and I were referred to Keiths Automotive a few years ago after a local car dealership had my Chevy truck in for service 5 times and could not diagnose the problem. After talking with Keith about the trucks symptoms, he pretty much diagnosed the problem over the phone. Very knowledgeable, friendly and honest service, from the front desk to the service area. We continue to use Keiths Automotive and highly recommend this business.

Technically solid. Honest and hard working small business.

Weve been using Keith and his crew for many years now. They are always very attentive to us, always finding the best way to save us money and get our cars in working condition. He even rescued our old mother last weekend when we couldnt find anybody else to help and he adjusted our generator so it would work through the hurricane season... cant say enough good things about this company.

Had a great experience with them. Honest and hard working

They do great work... dependable, trustworthy, and reliable.

Honest service, great place for cae care

Keith is the place yo go for when you cant figure it out!

Great customer service

As campers only passing by, we received a great service. They answered all our questions and checked what we wanted and needed to be checked.

Lead me to believe he knew what he was doing, and got disappointed.

I have NEVER been called a liar by the owner of a business until I met Keith of Keiths Auto Repair.Quoted almost $1000 to replace a fuel pump on a 17 year old Ford, I actually was yelled at by a mechanic when I asked why he was trying to sell me a NEW OEM fuel pump for $500 when the car wasnt worth it. When I found an after market part for $113 he said, Well order it and only charge you $190 for it. i was looking at the OReilly web page and had the apparent nerve to ask why theyd charge me near double retail for a part they were going to be able to buy for wholesale!At the end of the day it was cheaper to pay them the $100 they charged me for an estimate - basically I told them I needed a new fuel pump and they charged me $100 for confirming that Yep, you need a new fuel pump, and to pay $75 to have the car towed to another shop that would do everything, including parts, for less than $500.When I tried to speak to the owner about the reason I was doing something so drastic as towning the car to another shop, he called me a liar to my face.These people are cheats and liars. Theyll do everything they can to rip you off. DO NOT USE.

Professional, honest, friendly, and reliable service. Thank you, Keith!

The only place that touches my car

Used several times, but would not take another vehicle there again due to numerous problems, excessive repair time, and having to take it back because things werent done right

Love these guys

Overcharges and did work without asking first.

Great people

Fast and reliable

Solid work