Easy to find shipper picked up for tractor supply shipping was located corner of industrial and Grand. Go to the shipping door theres a couple of numbers call and check in that way make sure to give your pickup number and your trailer number. Quick load up under 30 minutes. Someone comes out and gives you your paperwork including a seal. Finally off you go to your final destination.
Service department awesome as always. Jason is great. Made my mower look and run like new. Couldnt be happier.
I dont know if theyve gotten too big too fast or what . They have a good mower for the price although all brands use same parts engines, transmission etc but good luck with the warranty center might as well order parts online from other companies and fix it yourself!
They set the standards on customer service quality. This is my third bad boy mower and every time I call for questions or parts and any information they have been extremely polite and professional and courteous and knowledgeable. Im proud to own my bad boy revolt 36 mower. With saying that I did make a couple improvements.
I might be partial tho cz I work here lol but great work environment
My mower caught on fire, they think it a loose wire!!! They offered to replace parts, it cant be fixed. I found out three people in my area whose Bad Boy mowers have caught fire. Sounds like you guys better be doing something besides telling your customers its out of warranty. This was an explosion probably due to a gas leak due to your faulty gas tanks.
Very good very fast unloading an employess are very friendly
Professional, friendly.. good atmosphere
Terrible product, terrible prices and horrid customer service. Good luck with your purchase
Just another night at work
Always like going there no games quick loading got their act together all shippers should take lessons from them
Incredible machine. Owned other models of zero turns over the years and they were junk compared to our Maverick! Best mower ever!
I work here love the mower love building them love the people. Cant go wrong.
Fast loading. In and out in 45 minutes
I share this to bring attention to your drivers. Even hundreds of miles away, Im cut off and almost forced off road by a company vehicle.Please beware of the drivers.
Great mowers and great people.
Bolt on deck belt keeps slipping. I have changed Bolt multiple times. CALLED badboy about this . No help from theme about their bad design. Will not recommend this mower.
Easy in/ easy out. The roads are a little tight so drivers watch your left or right turns going to the shipping/ receiving. I had a full load but was done within 20 mins.
Never again will I purchase a Bad boy Mower. About a month ago I purchased a 2018 36” walk behind to replace my Scag that was stolen in February. Zero support, less than 9 hours on the unit & I’ve had to replace 2 tension springs, it leaves terrible clumps that I end up having to go over the lawns again with my Honda 21 inch, no warranty even though it’s a 2018 & they claim bumper to bumper. Badboy has removed any and all videos, reviews, or any sort of content from the planet. I was told they quit making the stand ups this year to make improvements. That’s awesome. But what about us small business owners who were duped into buying one to make a living?
Great company! The whole team is phenomenal and they care about their customers.
Weve had a zero turn Bad Boy mower for about 8 years or more(?). Dont recommend them. Things (everything) break all the time. Every year we have multiply trips to the shop for repairs of things that shouldnt break. We cut 6 acres. I do the mowing usually. When it is functioning correctly, all is well. But the belt comes off nearly every mow. The shop where we take it, and yes, we know them too well, doesnt even sell them anymore do to poor quality and constant issues. Theyve reconfigure several poorly designed parts, several at that. We have a trailer and my husband uses it to take the Bad Boy in for repair more than anything else. Never buy again!
Sweet
We eat there all the time. Its great
Done business with these folks for over 10 years. They have wonderful customer service and make a great product. I highly recommend Bad Boy Mowers to end users and dealers alike.
Ive known bad boy over ten years its an awesome place and wonderful mover everyone should own one or two so dont wait buy one now an you fall in love with it
Great lineup of mowers from small to outrageous, able to handle lawns several acres in size !
Always great service and repairs.Its also a home town company.
Best mowers on the market hands down!! Great company.
Offers a great product with professional customer service
Traded my bad boy mower for a Scag. ... Best decision I could have made. Scag makes these mowers look like complete junk. Bad boy customer service and warranty are Worthless! Scag or really any top brand will do you much much better. What a joke this company is.
Best mowers hands down! Want perfection start here!
I bought my Badboy mower about 10 years ago. It only had 2.5 hours on it when I purchased the mower. Those few hours were from a Willie Nelson music video.I have a small business mowing lawns so I use my mower a lot. Badboy mowers are built like a tank. The service department is the best I have ever seen. You cant go wrong with a badboy.
Purchased a bad boy zero turn mower over 10 years ago and have relied on them for replacement parts for as many years. My recent experience though has truly upset me. I called to order a part which cost only $6.40 and was charged $16.28 for shipping for a total of $22.68. The shipping cost I was told was much less where the total cost should have never exceeded $10 to $12. No way would I have agreed to pay such a high fee for this simple part. I later found an online source that would have charged just over $11 total for the same part, shipping included. Needless to say I am extremely displeased with the service and lack of consideration I was shown by this company especially considering the significant amount of money I have spent on them as a previous loyal customer. It is near time for me to replace my 60 mower and I will look to purchase from other sources.
Took my Bad boy mower in to have worked on. Great service and people
Best Mowers Ever Built!!! These guys have it down to a science!!!
Terrific place to deliver, truck stop couple of miles away. No overnight parking.
Like their T-shirts, reasonably priced. Many colors
Great place to work
Amazing people and a great company! Best mower made believe that!!!
I work there.
Great mowers. Good people.
Great people, great product, great company!
Amazingly poor customer service. Please go somewhere else.
Great job on the electric utility vehicles. Thanks for mixing the green with style and value.
I work there good people
Quick service
5month old broken brake cable hard as HELL to turn height adjust sloppy turn arms
Tight spot!!!
Good