Rented a unit there to store a classic car for a bit. Nice place. Unit was clean and place looks very secure. Staff is awesome especially Kathy the manager. She was very helpful in getting me setup with the right unit for the time I needed. If youre in the area and need storage, this is the place to go.
This place is great, been storing here for years with issues. Kathy is fantastic and i consider her a friend at this point. Ive got nothing but great things to say about this place and im constantly there!
I’ve had this storage unit for quite a few years. I must say I’ve always found the property neat and clean. Over the years I’ve found the few times I’ve interacted with the personnel at the facility, to be courteous, helpful, and a pleasure to work with any concerns I had with the unit. At no time did I find any issues.It’s been a pleasure to work with the people at this facility. I would still have the unit but, I’ve decided to retire and no longer have a need for a storage unit. I anyone would like to directly discuss this facility with me, please feel free to pass on my contact information.
Kathy is absolutely wonderful to work with. She is very helpful. This is our 4th year at this location. We recently bought a longer trailer and she worked with us to get us in the right spot.
Great experience! Kathy at CubeSmart was easy to work with and super helpful. Her service helped make storage the easiest part of our move. Two thumbs up!
This was a super positive experience! The Manager Kathy was super friendly and kind! She made sure that I knew of any available discounts which helped us tremendously! We were in need of temporary storage for our RV and Kathy made this experience painless and stress free!
Recently downgraded to a smaller storage unit. All the staff has always been and continues to be professional, kind and helpful. We have never had any issues and have been renting for a few years now. Thank you! -Naina
Been a long time renter here. Kathy has been great to work with all these years. Highly recommend, driveways are wide for big trucks and plowed early in the winter.
The place is clean and organized. The management is excellent and they send out friendly reminders on when your bill is due.
I was affected by the GLOBAL PANDEMIC 😷 and my rates still kept rising. I had to shut my business down but they didn’t care. I tried to make payments to catch up when I fell behind but they said no Instead they added more fees. I asked them sincerely to work with me and they refused. Saying “ we don’t do that”.... they will allow you to pay 75% of the balance they have inflated to get your belongings that day before they sell them at auction. I was able to find the same size unit that offered to work with me on everything.I almost lost my family memories because they REFUSED to work with me. SHAME ON THEM.
Great customer service, good facilities. Highly recommend
Everything worked perfectly for what I needed, good communication and the storage facility meet all my needs. Clean facility and a heated unit that never had any issues, even across a very cold and snowy winter. Thanks CubeSmart!!!
Facility is always clean and has great deals.costumer service is very friendly and helpful.Thanks !
Kathy was such great help !First time using a storage and she helped me figure out what I needed.Great deals super affordable. Place is kept very clean . Thanks Kathy :)
Very clean and safe storage unit. Highly recommend!
I have stored my camper here for 2 years. The staff is very friendly, and they are always willing to help. Highly recommended!!!
Great service and place. Kathy was very helpful.
Kathy noticed an issue with one of my spots rented and a lot of people/companies could of made it a issue but instead offered me solutions and I feel really took that extra step to help me and it was appreciated.
I have been stuck in canada and my things have been in storage with cube smart I know they are safe and am patiently waiting to go retrieve them as soon as the borders open. I really appreciate the convenience of paying my unit online.
Easy to reserve space through online. Pam was great explaining the program to me on the phone. When I came in to sign the contract and setup payment, Pam was very professional and efficient, answering all my questions. All in all a very good experience.
Friendly, clean, continues with facility improvements and overall look/feel. Very satisfied.
We needed CubeSmart on moving day - quick and easy in with manager Kathy who was very friendly and helpful. Never an issue accessing our storage. Fast forward to us no longer needing the space anymore, and Kathy was again friendly and helpful in assisting us on exit. Thanks for a great experience & well certainly be back when we need some extra space. Great value and pleasure to deal with.
The staff was amazing!!They were very helpful and friendly!!
Kathy at the Bartlett location is awesome! She is super knowledgable and made the process so quick and easy. She went out of her way to address a misunderstanding I had on the phone with customer service. I appreciate great customer service so much! We rented the unit, their facility is very clean, easy access and the cost for the unit was far better than all the competitors! Great job Cube Smart!
Easy to transfer from a smaller unit to a larger one, and never had any issues accessing or moving in/out. Great experience all the way around!
Rental comes with a good padlock.
This is a great location! The storage spaces are convenient and easy to access. Kathy and here team are amazing to work with!!! Great customer service.
The customer service at this site is amazing. Im pleased with the storage spaces, the interior temp control, the cleanliness and the security. But Im a fiercely loyal CubeSmart customer because of Kathy the manager. Shes amazing.
Kathy at the Bartlett location was great and very accommodating. Everything was very easy.
Efficient place to work with. Kathy made things very easy for us. Very much recommend.
Kathy and staff members are great people with great communication . Best price in the area 13 month and me things are save in storage. They are so good that when I forgot to lock my storage door i received a call letting me know the fact. They do there jobs well, so well im worried free knowing my things are save and secure. 6/20/2020 update, kathy is simply the best at what she does her help with understanding is simply the best .
Kathy is absolutely amazing and so flexible. The woman truly gives her heart and soul to this place and her customers. Im so thankful to have her just down the street. Im you need a place to park your work truck and our crunched for time this is it right here ladies and gentlemen
Kathy and Pamela at the Bartlett location was very helpful and friendly. We also had something to laugh and joke about. Truly made me feel like I was a friend not just a customer.Thank you for the excellent customer service.🌟🥇🏆The storage space was clean, safe and secure.
Clean facility, convenient location, VERY friendly and professional staff.
Looking for a place to store things or need a place to park that extra car? This is the place! Their rates are very competitive and Kathy (office manager) is just wonderful to work with. She has been very accommodating and always very friendly. The location is great as well.
Tops in customer service. Bartlett location is clean and secure. I rent at several different rental places and companies for my businesses, but I plan on moving all my rentals to this location. Very happy, manager is great.
Very nice facility. Virginia was very knowledgeable about the property and answered all my questions. She is a great asset to your company. I will definitely recommend this place.
Kathy and her staff were wonderful to work with during my move! Professional, friendly and very accommodating to my needs on timing and scheduling. Highly recommend.Thanks Kathy and team!UPDATE: Im finally moving! Working with Kathy and her team the last few years has been nothing but great. Friendly customer service when ever there were questions or help needed. Thanks for everything!!
Kathy did a great job. Polite and professional.
I have been going to the CubeSmart on Devon in Bartlett, IL for a number of years now. Honestly, the reason that I go back every year is because of the General Manager, Kathy Hibbler. I can’t imagine anyone being more courteous, friendly and professional. I store all of my patio furniture each winter and Kathy always anticipates when I will be back and takes care of all my storage needs. Plus......Kathy has always told me about any promotions, the latest being the first month’s rent free or 25% off the monthly rate. Having those two options available is a great idea and depending on your length of stay, one may be better than the other. In my case, the 25% savings was more advantageous. This year, Pamela Donald, Manager took care of all my paperwork and took me to my new storage unit. Just like Kathy, Pam was so helpful, kind and courteous and very professional!! As long as I live in Bartlett, I will continue to use Kathy & Pam’s CubeSmart for all my storage needs!!!
Amazing super easy 😎 it made my move super fast thank you cube smart for wonderful customer service
Clean and secure; no worries keeping our things
Ease of access, Kathy was very helpful with any questions I had and getting a second unit to help with storing during our move.
My nonprofit utilizes storage at CubeSmart and we love them! Theyre super helpful with anything we need, and Kathy is the nicest human ever. Highly recommend!
Fantastic.
Thank you Pamela for making it so easy to close out our unit and the customer service to rent a smaller unit. I love the team there. Been a client for a long time.
Kathy and her staff are absolutely wonderful. I’ve been a customer for a number of years and Kathy’s customer service gets an A++ rating. She is always very friendly and goes out of her way to make storing at CubeSmart a very positive experience. The facility is always secure, clean, and well lighted. I had to retrieve something recently after a heavy snowfall and I was very pleased to discover the snow had already been plowed. I strongly recommend storing at CubeSmart!
Kathy on site mgr has been very nice & accommodating. Accounting staff also very nice & helpful. Feel very comfortable leaving my vehicles here.
I have been using this storage facility for a trailer for my company for a number of years. Kathy, has always been easy to work with and very pleasant. I highly recommend their facility.
Kathy is amazing. She along with her staff are always so nice and always great with questions. I would recommend this location to anyone. My stuff was stored safe for the few years it needed to be stored. I always felt the staff cared so very much about my personal belongings and understood why i chose to invest in a property that I could count on to jeep my stuff safe. I wish I could give it 10 stars.
They were respectful and easy to find a rental. Prices kinda high and they charge extra for you to get into your unit I believe 10pm to 6am might be a little off. Either way if you rent a unit I expect to be able to get into it every hour of the day
I had an exceptional and easy experience with obtaining a storage unit to fit my needs. Highly recommend.
I have a long-running relationship with CubeSmart over the past few years and love this place for their courtesy and professional treatment of customers like me! This month, I forgot my online password but before I could stress over this, Jeremy called (noon on 8/6/18) to remind me that my monthly payment was due and rather than struggle online, he could help me! He did and I think he deserves to be recognized for his outstanding way of handling CubeSmart customers! Thank you so much!
Who knew a storage experience could be this great? Storage is storage, right? But Kathy who runs the Bartlett location on Devon really does make my storage experience really wonderful (and I know how weird that sounds since storage is such a work-a-day need). My business requires me to store paperwork long term, and Ive used other facilities. But now I dont dread going. The climate controlled area is amazing - well lit, well watched by security cameras, and Im always comfortable that my storage area (and myself when I visit) is safe. And Ive never come across a more helpful and pleasant storage manager than Kathy. Whod have guessed it would all come at reasonable pricing? Kudos to CubeSmart and to Kathy for raising a really mundane business necessity to something really pleasant for me!
Clean facility and very friendly employees. Definitely a nice place to store your things! Highly recommend
Kathy is the best. I was in a bind and Kathy was there to help out. Always have a positive experience working with her. When I need storage in the future, I know where I am going. The cleanest storage location in the area. Thanks for doing a great job at CubeSmart in Bartlett.
All of the staff has been so helpful!
Very good customer serviceClean FacilityConvenience
Excellent job by my sales lady Kathy at your Bartlett location on Devon. She was extremely helpful walking me through the process as Ive never rented a unit before. Very pleased. Thank you.
Nice place, Kathy is so friendly. We just started using a unit and its easy and clean.
Thank you for taking care of our community. As a Board Member of the Bartlett Raiders, we love working with this facility. We no longer need to rent out other space for football equipment pickup and drop off, they allow us to have people drive through. they are always very accommodating to our needs.
This is a very well maintained facility. Kathy helps find the best price for the storage you need. She always has a smile for you. I would highly recommend CubeSmart.
Kathy is the best with customer service! This is my 3rd year using several units and parking within this location. She always goes out of her way to assist with any special requests and is helpful with suggestions for her customers to save additional dollars.
Kathy and her staff are very friendly and very helpful. I rent a parking spot and their lot is always clean, when it snows they have it plowed bright and early. The entire lot is fenced with a easy in and out pin pad set up. A+
Very clean and knowledgeable/friendly staff!
Over the last 10 years I have been a frequent client of the CubeMart facility for various short term and long term storage needs. Even though the need for storage would be different for me each occasion there was always one consistent. The friendly professionalism that was always present from the GM Kathy and her staff. This facility shines because of the respect and truly helpful concern she has for those who come in the front door. Kathy and her staff always demonstrate service that is outstanding.
Best storage facility experience Ive ever had!My wife and I used CubeSmart in Bartlett, IL while we relocated. Kathy was personable, helpful, and knowledgeable. I highly recommend this location for anyone who needs a space to store their items.
It’s a awesome place to store. Really helpful staff and good lockers.
Cathy was wonderful as ever. Been doing business with her for years! Courteous, helpful, friendly and accommodating...Great business partner.Carlos & Marti Sanchez
Ive always had great experiences with CubeSmart but this one ranks as the best of them all! Shout out to Kathy Hibbler, shell make you feel like you came to a home away from home. No doubt Ill use them again in the future!
Just signed up for my first Cube Smart storage unit. Niko at the desk was awesome! He explained everything to me and showed me the unit. Very friendly too.It was very easy to sign up and Im ready to move my stuff in there.
I recently received a promotion at my job and I was granted a company vehicle and didnt have space at my home to store my personal vehicle. Nico was very professional, thoughtful and assisted me with my dilemma. Nico is a viable asset to CubeSmart. Its very hard nowadays to find such superb customer service and I will continue to give Cubesmart my business. Thank you Nico!!
Kathy is always so helpful and polite. The units are nice size, clean a easy move in.
Pamela was super friendly, funny, very informative, had AMAZING customer service, and told us about every option they have. 100% would recommend to friends and family.
Great service and attention to detail. Overall, a very good experiance!
Kathy is awesome! Great customer service, clean facility, and affordable pricing! I would highly recommend Cube Smart in Bartlett!
Kathy was very helpful and friendly, She treats you like family. Clean and bright facility, security monitors. I had my new 2017 camper at public storage for 2days.I received 3 phone calls from 2 employees that didnt remember they talked to me. Also they have no security cameras and I was told if anything happened to my property to take it up with my insurance company they are not responsible. At Cubesmart they have cameras giving you peace of mind
What a great staff. Kathy (the GM) and Jennifer (the Mgr) are the best people to deal with and they have a fantastic facility. Clean lot and great hours. I have recommended CubeSmart, especially this location to all my friends and acquaintances.
The manager Kathy and staff are amazing. They are willing to work with you and help every step of the way.
Kathy is great! First time renting storage, she made it easy. I’d absolutely recommend this location to others.
Kathy is great !Facility is clean and well maintained.Highly recommended.
Stored my belongings for 8 years and I couldnt have picked a better facility! The staff was always friendly and accommodating. I will recommend them to anyone who had storage needs!
Best value, always helpful, Ive been a customer since 1988, Kathy is great, always accommodating when I needed anything
Need space orNeed extra space or a storage room. This is the placeSafe. Great hours reasonable rates and manager and staff available to always help. Appreciate them
Kathy is wonderful! I have used their storage on two separate occasions and so have both of my grandparents. Do yourself a favor and store with them. Great staff, seamless experience and very clean.
New to the area and putting things in storage is always tough. Kathy made it quick and easy.Its a clean well kept and guarded facility . I highly recommend them!
Kathy does excellent job of taking care of all changes I need. From long team storage to monthly whenever something comes up.
I have had nothing but great service at my CubeSmart location. I would highly recommend CubeSmart. Our site manager Kathy is always helpful and recognizes my longterm loyalty. Thanks again!!!
Great rates and customer service! Pam was very helpfull. I recommend their services.
Friendly personal, spotless office, clean grounds around storage areas. Very impressed with Cube Smart.
Kathy and Jennifer are SUPER AWESOME!!! Both are very friendly and helpful. The facility inside and outside is always clean. THANK YOU for the wonderful service.
The staff here have always been nice and helpful. The service is top notch. I would recommend this location.
I have stored at many facilities previous to finding this one. I have to say that it is the most well managed storage facility that I have ever encountered. Kathy is the most helpful and friendly employee that Cubesmart has and I refuse to store anywhere else because of her! This facility is super well maintained and CLEAN. The security is better than most storage facilities that you will find which makes me feel safe. I have rented multiple units at different times and a parking space from this location. I have never had any problems what so ever and in fact they have gone above and beyond the call of duty to help me with anything that I have ever needed.I would recommend this facility to anyone that needs a quality storage unit.
Super friendly staff, very clean facility. Very accommodating!! I would recommend this Cube Smart to any one!!
Kathy is the best friendly knowledgeable and the place is spotless. Nothing is ever a problem been coming here for years. You wont regret it.
Very impressive!! We were looking for a 10X20 unit with drive-up access, and climate controlled. I looked alot on line, and finally found the perfect combination at Cube Smart. In retrospect, I wish I had gotten 2 10-x10 units, which would have given us easier access to things in the back of the unit, but dont plan to move to a different size until we are able to get rid of much of what we have in here. We had a few bumps in the road with our total moving experience, but NO BUMPS at all at Cube Smart. Kathy, the manager, has been terrific both on the phone and in person. I cant think of a better person to run this operation. Thank you Kathy!
Mrs. Kathy was awesome! Helped us get our unit fast and was very friendly! So happy we picked CubeSmart!
This is a great storage facility Very clean, well maintained, plowed appropriately The staff is top notch, Kathy is very nice to work with.will continue to keep our stuff here even after we move just because of the great experience
Great people.... Easy to work with... Kathy is fantastic....