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Citizen Storage
8036 US-70, Bartlett, TN 38133, United States
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Citizen Storage
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Jo
Review №1

The absolute best storage facility I have ever had my stuff in! The climate controlled area is actually.....climate controlled! In yesterday and it was cold outside but comfortable inside because the heat was on. First time I can remember that anywhere I have had my stuff stored. There are carts also! Another problem at other facilities that I have encountered is finding them. There are always two here and they are easy to find. The rates are great and the facility is clean and Jae is an awesome manager! If you need a place to store some things I would take it here.

KT
Review №2

Kind of tight in there with a 26 foot u-haul. Attendant was very helpful.

Ja
Review №3

Friendly associate, very helpful.

Pa
Review №4

There’s a huge pothole that is going to ruin someone’s tires that they keep saying they will fix but haven’t. There is muddy sludge that we have to walk through to get to our motor home also. We were broken into but unless we knew the exact date they wouldn’t check their cameras. It had been there winterized for several months at the time. (It has changed names since then)

Me
Review №5

Charged for full month for one week of use. Cancelled and was charged for another month on month later. Requested refund and they will not refund by the credit card I paid with. Have to send a check and was told it would take 2 to 3 weeks. Kept 2 storage units for 20 years and go NO consideration at all.

El
Review №6

Jae was wonderful and helped me get my storage unit quick and easily! Wonderful service!!

Da
Review №7

I rented storage unit yesterday and had a great experience. The facility is clean and Ashley the manager was really helpful. The process went quickly and I was set up within 30 minutes. I would recommend to anyone looking for storage in the area.

Al
Review №8

Very kind, helpful and professional. I had my final move after retiring from the Navy. I called before leaving Virginia and was able to reserve the storage with ease. I ended up upgrading to a larger unit for a great rate with their internet price. They have so many convenient locations. Youll be able to find a the right storage size at a great price. I would highly recommend Extra Storage Space and wouldnt think twice about using them again.

De
Review №9

I had such a great experience at Extra Space today. The ladies at this location were very professional and knowledgeable. They have made my moving experience a little easier. Thanks

So
Review №10

I cant ever get in the gate

Pe
Review №11

Everyone was so friendly and helpful. Everything was done over the phone so getting set up was easy and quick.

40
Review №12

Worked with Trineka to get a storage unit we needed for an upcoming move. Awesome customer service. She was very helpful, courteous and had us all set up with what we needed in about 15 minutes. Facility was neat and clean. Highly recommend Extra Space Storage. - J

Ge
Review №13

First time ever using a storage unit. The staff is amazing! Extremely personable, welcoming and knowledgeable. The facility is clean, well lit, just all around great. 10/10 would recommend any day.

Er
Review №14

I recently rented a space with Extra Space Storage and came into the office today to ask a few questions for clarity. I was greeted with such a warm smile, the employee was very helpful and professional. This is a great place to rent from

Ch
Review №15

Amazing service. Prompt Services as well as the best rates period. I highly recommend Extra Space Storage, and the sales Representative ( Ashley Beale was very kind, professional, and knowledgeable about what was needed. My experience was with the location in Bartlett. Thanks!

Ph
Review №16

I rented a storage space earlier in the month and it has been nothing but a pleasant experience since. I came inside today because I had more questions. The ladies here are awesome, friendly and were able to assist me and make me feel more comfortable seeing how this is my first time using storage.!

Gr
Review №17

Owner/Manager was very friendly and accommodating. Recommend this for storage. I store a motorcycle and location is convenient to the Harley shop.

Am
Review №18

Great and fast service!! Thankyou!!

La
Review №19

I loved my experience with Extra Space Storage! It was pouring rain and Trineka went above and beyond my expectations. Customer Service was EXCELLENT and property was cleaned and well maintained. Thank You Extra Space

Me
Review №20

Im an employee of Extra Space Storage and Ive been here a little over 5 months. I just transferred to this location and I love it! Its convenient for those in Bartlett, Arlington and Lakeland area and its affordable. As well as always extra clean. Im super excited to be at this store and cant wait to meet all our present and new customers!!!! Come check us out. You wont be disappointed!!!

Re
Review №21

I received a card in my box the last week of school with free popcorn. Everyone knows how much teachers love popcorn. This drew me and the free months rental was not bad either. I was greeted by Beth Ortiz who was pleasant and very accommodating. The units she showed myself and a co-worker were clean and easy to access. I have enjoyed the two months so far and would definitely recommend this location and company to a friend.Renee Baum

Lo
Review №22

My brother and I have been trying to move my mother into assisted living and have already been a nervous wreck. We explained our situation to Ashley and she helped us feel at ease with purchasing a unit. Thank you so much for helping in every way you could.

Ma
Review №23

That was such a great experience to choose that particular storage location! Scotty was extremely helpful! He answered to all our questions and advised the correct size of the unit. Facility is clean and it looks safe and secure. So far, we are very pleased with the customer service and the quality of storage. Definitely recommend it!

Le
Review №24

Ashley is the best associate Ive ever seen in the year Ive stored at Extra Space Storage at 8036 US 70 in Memphis.She has been an invaluable help to me while downsizing my business and relocating to a different part of townShe knows the system and how to make her customer (me) happy during what can be a strenuous time.Ashley is courteous and efficient and competent in all she does whether at the customer service desk or in the golf cart attending to her dutiesShe is very knowledgeable and a real asset to the company. I hope she stays at this location for the remaining years I may be in storage.Miss Eason

Da
Review №25

I went to look at a few units due to me having to move unexpectedly...I was extremely stressed however Trineka was able to ease my concerns. She made my visit very pleasant. GREAT customer service and excellent facility!!!

An
Review №26

Both Ashley and Trineka were so very helpful and patient with me and my situation. They listened and gave me not only stellar Customer Service, but also a personal experience that you dont typically receive most places. The facility was clean and welcoming. I wouldnt want to store my things anywhere else! Thank you for everything!

Cy
Review №27

If you are looking for storage in the area, this is where to go. Great customer service, friendly staff, clean facility and great location. Ashleigh is right on top of things and was a real blessing to work with. Thank you for such a pleasant experience.

Ca
Review №28

The facility is cleaned and looks to be well maintained. Trineka helped me with getting the perfect size unit that I needed!! I would defiantly recommend Extra Space to anyone looking for storage

Sa
Review №29

My experience was totally satisfying. Ashley was able to answer all of my questions and address all of my concerns. I totally recommend Extra Space Storage for your storage needs.

Mi
Review №30

Ashley did a wonderful job listening to my needs and making recommendations. Pleasant smile and sense of humor which results in great customer service. Highly recommend this ExtraSpace Storage to others!

Be
Review №31

Fantastic service and friendly. Information on the unit and rates were explained even with all the questions I had. Also like the security lock feature as well as the insurance options. I feel the stuff Im storing is safe. I will refer to others.

Na
Review №32

One of the few places in the city with exceptional customer service. I was greeted with a smile from Mequitta (not sure on the spelling) and a warm welcome. She really knows her stuff! I would recommend this storage facility, solely off my experience with her. Thanks for a smooth transition!

Ta
Review №33

What a great experience! If you are looking for storage in the area, look no further! Great customer service, clean facility and great location. The store manager, Ashleigh, went above and beyond to make my experience nothing short of amazing. Thank you!

To
Review №34

We used the online reservation function. It was super convenient and Ashley reached out to us immediately to make the process as easy as possible. Highly recommend using Extra Space Storage on Highway 70!

Ma
Review №35

I came in to see about getting a parking space for my trailer. Ashley helped me find just what I was looking for. It has been such a hassle trying to find a space big enough for my needs. Thank you.

Ph
Review №36

Rented a parking space for such a low price!!! My wife and I are very pleased with the customer service that we received today. Thanks

Ch
Review №37

Extra Space has always been my go to. The employee there (Ms. Dodson) assisted myself and my wife with finding the perfect size that we needed. Facility was cleaned and so where the storage lockers that she showed us. Thank you

Na
Review №38

Wow! Great experience. Appreciate Scott so much for his help. He volunteered to help us with our trailer waaay beyond what he needed. Clean facility. Clean units. Easy access. Secure. Awesome!

Co
Review №39

Mr. Scottie is super nice & is so willing to work with you on any type situation. You should definitely rent a storage unit from him if needed! Wonderful place!!

jb
Review №40

Wonderful, helpful staff...answered all questions and got us set up with the perfect size unit to prepare us for our move! Thank you Ashley & Trineka for the assistance & great customer service!

To
Review №41

Barry was great!! Had specific request and he listened and provided the perfect location on their facility. Super friendly and location is clean and organized. Would recommend them to anyone looking for some extra storage space.

Ti
Review №42

I have used Extra Space a few times on the past. Today I had the pleasure of using this location and also working with Trineka. She provided excellent customer service!!! I absolutely love Extra Space

Da
Review №43

My experience was quick and easy. Ashley was very helpful to me and my grandmother.

Ty
Review №44

Ashley is always more than helpful when I come into the office. Its nice to come into a business that the staff interacts with their customers like her and her help does. Thank you.

M
Review №45

I was able to rent a space at a great price after doing some shopping around. The facility was clean and maintained well. I would recommend them to anyone. Thank you Trenika 👍

Br
Review №46

Ashley was wonderful. She was very helpful and knowledgeable about her job. If youre needing storage go see her...I promise you wont be disappointed!!!

Mi
Review №47

I would like to personally speak about the Outstanding Customer Service I have received on numerous occasions as well as several of my friends and family members that have used your company. There really needs to be more people like Ashley and more Company’s like this. I will certainly continue to send people here. Thanks for Everything.

Be
Review №48

Ashley helped my wife and I find the best space for our stuff. She is a very knowledgeable asset if you have never used storage before.

Ca
Review №49

My Experience with Ashleigh the store manager was one of the best customer service experiences I have ever encountered! I will most definitely tell all of my family and friends about her and extra space! Thanks again Ashleigh

au
Review №50

This place is amazing...Quitta really knows the meaning of top notch customer service. She was very informative and very helpful... I would most definitely recommend this place to anyone whos looking for great service with a genuine Smile.

Ra
Review №51

Trineka showed me the various sizes that they have available and helped me (visualize) how much space I would need. Once I was quoted a price I knew that I had got a deal. Moving is such a hassle, but Trineka eased my concern with having to store my things in between moves. Thanks again

Ro
Review №52

I recently went to this facility looking for storage in the near future. Ashley helped me get set up and gave me informative information that I needed to prepare myself for moving. Highly recommended.

Da
Review №53

I am a returning customer and everytime I store, I have the most pleasant experiences.Today I had the pleasure of working with Trineka. She was awesome with helping me to choosing a climate controlled locker.

An
Review №54

Barry is awesome! He stayed late to help me out, always has a smile and a good thing to say...rare these days!! Everyone is friendly and accommodating. Great work yall!

Bo
Review №55

They were awesome. Manager Mr. Randy and Ashley were very helpful and friendly!!!!

Ch
Review №56

The sales rep stayed latetoget mechecked in. Great customer service.

Ni
Review №57

I needed storage unexpectedly and stopped by this location. Ms. Dodson helped me determine the amount of storage that I would need to store my items. Thanks

Mi
Review №58

If youre looking for a self storage in Bartlett this is where you want to be. Ive been at this location for several years & have 2 units. The property is very clean & well maintained at all times. The customer service level is excellent. I highly recommend Compass Self Storage- Bartlett

BR
Review №59

Great customer service. Reasonable prices

Sa
Review №60

I am the type person that likes it when I can get all that I need in one location at the right price. This facility has it all. Packing supplies, the right size storage and U-Haul trucks to rent. The staff is so helpful and pleasant that I will go no where else. Thank you for all your help!!!!

Sh
Review №61

As assistant manager at this location, I along with my co manager are here to assist with your storage needs. One great feature that I would like to point out is the large parking area. We have spaces to park your automobile up to your RV motor home. We also have climate and drive up units to meet your storage need. Call or stop by as we are here for you.

J
Review №62

Mequitta showed so much professionalism. Very knowledgeable concerning the products. The facility was nice and clean. I would definitely recommend this place.

Rh
Review №63

Moved to a smaller house and had to have someplace to put things until I could go through it all. Shopped around for the least expensive storage facility and Extra Space Storage beat everyone’s prices. They have been very nice and accommodating. I highly recommend this facility.

Al
Review №64

We arrive to a very organized and helpful place, two employees who are polite and knowledgeable. Great service!

Er
Review №65

Trineka assisted my family in finding the perfect size storage for the things that we are storing. Although this will be a short term store fir us, we plan to be a long term customer

Ke
Review №66

Ashley really helped my needs in storage. I needed multiple units and a parking space. She ensured I always got what was most convenient for me. Thanks Ashley.

Re
Review №67

My daughter and I care to this location today because we were needing storage at the last min and Trineka Dodson the Assistant Manager helped us with not only storage at a great price but packing supplies as well...! Thanks...we would totally recommend this place

Ra
Review №68

Ashley and Caryn do a great job. Very happy place to rent, took great care of me and my stuff. You should rent from here.

Am
Review №69

I recently had to start renting a storage unit in order to store the things that my one year old son had outgrown. I went to Compass Self Storage and spoke to Beth Ortiz. Beth was very helpful in helping me decide what size storage unit I needed. I would recommend Compass Self Storage to anyone who is looking for a storage facility in the future!

Tr
Review №70

Trineka was very informative and knowledgeable of her job she makes the moving process so easy!

Gu
Review №71

Trineka referred me to another facility and was very informative of everything also made sure the lady at the other facility knew I was coming Thanks Trineka!

Ap
Review №72

Ashley @ Extra Space was awesome. She described all the specifics and showed us around. Very helpful and knowledgeable.

Sa
Review №73

Returning customer. Always nice staff at any Extra space. I will only store with this company.

Sa
Review №74

I stopped in today looking for a parking spot. Unfortunately, Ashley did not have one for my size RV. But she did find me an Extra Space that did. Thank you for taking the time to create less hassle for me.

Re
Review №75

Trineka helped us with all our needs and made getting storage the easiest thing on our moving list....

Co
Review №76

Extra Space Storage is always there for me when Im in need. this is my 3rd time renting and I am never disappointed

Mi
Review №77

Ashley and Trineka are amazing! Trineka helped me find the perfect space for my trailer. Facility is clean and I will refer anyone to store with them

Ti
Review №78

Thank you to Scotty and Ms. Sherry for the kindness they have shown. You guys like what you do, it shows. Thanks for showing me around and giving me some options to think about.

An
Review №79

Clean facility, the young lady was able to assist my mom and I on our needs and able to ease our concerns

As
Review №80

I came in with lots of questions and the staff answered them all. If you need storage this is the best place! Thanks for all your help.

Mr
Review №81

Amazing customer service! Ashley went above and beyond! Well be back for sure!

He
Review №82

With an upcoming move in two months, I stopped by the location on Hwy 70. I just want to thank Scotty and Sherry for their outstanding customer service. They suggested two options for me. Thank you both very much. I will be back in a few months!!

Am
Review №83

Great price and service. Nice location and very clean

Ta
Review №84

My husband and I were looking for a place to store to clean out our garage. After visiting Compass, we were very happy with the decision to get a storage from them. The manager was helpful, the facility was clean, and they had all the moving supplies we needed. I would definitely recommend this storage facility to anybody looking for quality.

Sa
Review №85

My second time using this service and everything was awesome friendly great people

Pu
Review №86

Scotty is amazing. I didnt have to wait. He was extremely nice. I was able to get a storage unit immediately. Great Service.

To
Review №87

Great experience, property was well lit. Customer service was an A+

Ca
Review №88

The staff went above and beyond working with us to schedule us in to view selections! The units are clean and atmosphere feels safe! I recommend them for storage!

Ky
Review №89

Had a great experience with extra space storage thanks to Ashley she was very polite and you could tell she knows her job with her professional skills thank you I highly recommend if you need anything to do with storage go to this place

cu
Review №90

Great customer service and the staff is amazing. Highly recommend to anyone needing temp or permanent storage.

Di
Review №91

Excellent customer service. Also safe location

Ti
Review №92

Great customer service. Even switched my unit since I brought my own padlock. Very convenient.

Sa
Review №93

Exceptional greetings. Friendly people scotty and joy!! Clean office. Very appealing storage area. Look forward to being here to have my goods safe and sound.

Da
Review №94

I recently rented a storage until to clear out my garage for the winter. Super friendly staff, the pricing was below all the other storage facilities in the area, and I even got the first month free. Id definitely recommend them for anyone needing some extra space.

Mi
Review №95

Scotty was a pleasure to work with. He was very knowledgeable through the whole process. Will definitely recommend!!👍👍

Br
Review №96

Moved out today. This place was great and awesome staff. Will definitely use again when needed again.

Br
Review №97

Mequitta have great customer service. The storage unit was clean and secure. I will recommend to others.

Ka
Review №98

Caryn was so friendly and personalble. She knows what space to recommend she is A+

TC
Review №99

I used to dread going into storage places to leave my personal belongings. I never felt that my belongings were ever safe and secure, not to mention the fact that most are hugely disgusting and customer service is never reassuring. However, this changed for me when I met the individual Scott who works for this company. Not only did I feel welcome and safe, but the place looked immaculate and so did he! This lovely person made me feel that my belongings were in the hands of professionals and he treated me with the upmost respect. He even went over every option Extra Space has to offer and answered all my questions in a snap! Boy this guy is good! If you go in make sure you ask for (Scott) Scotty!!!! I promise, you will not go wrong!

Ci
Review №100

I had an awesome experience when I visited this location...I also experienced great customer service there from an associate name Caryn.

Information
9 Photos
100 Comments
4.9 Rating
  • Address:8036 US-70, Bartlett, TN 38133, United States
  • Site:https://citizenselfstorage.com/self-storage/tn/bartlett/us-highway-70//?utm_source=GMB&utm_medium=organic
  • Phone:+1 901-286-8687
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • Packaging supply store
  • RV storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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