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Verizon Authorized Retailer - Wireless Zone
Five Guys, 6600 Stage Road, Suite 138 Along Kirby Whitten Road Next to, Bartlett, TN 38134, United States
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Verizon Authorized Retailer - Wireless Zone

Comments
Sa
Review №1

An excellent experience! Christina provided us with superb service. She thoroughly explained all of the options in great detail to allow us an opportunity to make the best decision on our upgrade purchase. She was patient and displayed awesome customer service which made this one of the best experiences in a long time at Verizon. Thank you so much!

Mi
Review №2

Totally awesome!! Christina was fantastic with ordering my new iPhone. Gracie set me up great and helped with everything! Will come back to this location for all my Verizon needs!

Ni
Review №3

Superb customer service! This was my first visit to any Verizon location, and I expected the “same old same” type of customer experience. I was quickly proven wrong. Bracie and Christina were incredibly patient and helpful with my tech challenged questions and concerns. I felt welcomed and valued. I’ll be back for future phone purchases.

Cl
Review №4

The customer service at this store was outstanding! Bracie was super patient and took her time to explain all of the ins and outs of the service as well as make sure we got the best deal possible. Absolutely recommend her and this store.

Lu
Review №5

Bracie was so very helpful. My Mom is 74 years old and she was so kind and patient with us.

Th
Review №6

Christina was amazing! Very helpful and patient with setting up my new phone.

Sh
Review №7

This location gives me confidence, that I find bracie is still here time after time and always helps me with my problems and new phones!

An
Review №8

Service here is great and grace, Christina and bracie are all very helpful.

Na
Review №9

Bracie and Joshua were fantastic. Took the time to investigate and explain my issues. These two individuals are true assets to your company. Thrilled I came by on a whim and now I know where I will be coming to for all issues going forward.Highly recommend everyone come by for the same amazing experience.RespectfullyNathan S. Gregory

Sh
Review №10

The store is convenient and clean. Sales staff were nice and helpful. I have changed from another service back to my favorite Verizon!!!

Ki
Review №11

If I could give zero stars I would. The lady with tattoos on her arm was rude and unhelpful.

Ad
Review №12

Stopped in on a whim to research adding fiance to plan. Had great, knowledgeable service and wonderful time working with Cory. Despite being late, Cory took his time and answered all our questions thoroughly. Wonderful experience and location

Ph
Review №13

Bracie and Joshia at this Verizon store have helped me resolve complex phone issues on several occasions and have always been courteous, helpful and successful.Great service that is appreciated!

Ca
Review №14

The employees are AMAZING!! They didn’t have the phone I wanted but assured me it would be in store in 2-3 days and it was! Will never go to another Verizon location!!

Ga
Review №15

My daughter visited today to activate her phone she received as phone support couldnt get it activated.The person behind the counter tried to charge her $20 for a new sim even though she had the new sim provided from Verizon when they sent her the phone.The sales person also indicated she left at 5 so didnt have time. Even though it was 4pm.Wont be visiting again. If service doesnt improve Im happy to try ATT.

Ka
Review №16

Went in there dint even great a customer took him 30min to tell me he was goin to help me ever will come here again

Gr
Review №17

Came in to upgrade. Staff is very helpful, got me in and out. Will definitely be coming back here and recommending my friends!

Ra
Review №18

I came to this store for an upgrade and all the employees are very professional. Im not so technically inclined and they explained everything to me and took their time. Very happy with my new phone.

Br
Review №19

Joshua got me hooked up with the Galaxy S20 Ultra. Very pleased with the experience.

Ka
Review №20

Best customer service!!! They fixed my awful experience at the corporate Verizon store on Germantown PKWY. Not only did the other Verizon store on Germantown PKWY NOT offer to take my old iphone for trade-in, they sent me away without making the switch to my new phone. I was told that I had to go home and follow the link to activate. It is not as easy as it sounds, the link had technical issues. This caused for both phones to not work and left me with no phone to call and get help. I went into this local Verizon on Stage Road and they fixed it for me. I know understand the difference between a corporate Verizon store and a local Verizon store. Trust me, go to this Verizon on Stage Road if you want amazing customer service and leave feeling satisfied.

Ab
Review №21

Amazing staff beautiful location I will only be going here for my Verizon needs.

Ja
Review №22

Beautiful brand new Verizon store!

De
Review №23

Everything was great!!

Information
11 Photos
23 Comments
4.4 Rating
  • Address:Five Guys, 6600 Stage Road, Suite 138 Along Kirby Whitten Road Next to, Bartlett, TN 38134, United States
  • Site:https://shop.wirelesszone.com/tn/bartlett/6600-stage-road-suite-138?y_source=1_MTMxNzUzNDctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 901-343-0177
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Internet service provider
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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