Took the drive there because they advertised that they had certain phones and would not answer the phone. Got there and the were on the the phones and almost too busy to help. Finally after I was reading something about one of the phones available I hear a woman rudely ask if she could help me. I proceeded to ask her about the advertisement and she basically told me that none of those phones are for sale at those prices and in fact that they hadn’t had many of the ones advertised. Even though they posted the ad only hours before my arrival. Was a nice day for a drive so I’m not complaining about that.

I went with my sister because she had phone issues all weekend. So this is based upon her experience at the store in which I was a witness to. My sister bought a Samsung Galaxy A51 from Best Buy and was having a lot of issues with phone services. With frustration at its maximum, she finally returned the phone back to Bestbuy and came to Boost Mobile to complain. This is when she found out that the Samsung Galaxy A51 is not supported to this phone service; a lot of people were having the same issues and thats why at that store, didnt carry them. I dont know if she will keep her service with Boost Mobile but at that particular moment, she needed a phone that fitted her budget and felt comfortable with. Anyway, the customer service was great and he pretty much answered all of her questions. With that being said she bought an upgrade of the phone she previously had. Of course, after she got home she did some research of her own. Found out the guy overcharged her for the phone, even though he said he would throw in a case for free. The phone she really wanted at the store was at the price online as in the store. The things they do to get over on you! The reason why she didnt get it because she didnt want to go through the same thing all over again with the phone services (yes it was a Samsung!).

It is my go to store in Shelby County out in Bartlett...near the corner of Hwy 70 & Stage Rd...best customer service around!

This is the worst place to buy a phone. The employees were not helpful at all. They just want your money and send you on your way. Last time we were here there was a lady that was very helpful. Your better off dealing with customer service and going online. The person in customer service was extremely helpful. Your store will no longer receive any business from me.

It is one of the best Boost Mobile store in town. The way they treat their customers is absolutely amazing.

$50 unlimited is not Unlimited check your fine print

They took care of our business!!!

Only place in memphis where they took the time to help me get a phone and were not rude

The guy there is friendly and cute too lol

Excellent customer service with a very helpful friendly staff. The employees are well educated on phones and services. Get your Boost On!!

Super nice lady works here and she help set up my phone

Friendly fast service. They go above and beyond to help. Love that location.

LOVE you guys!!! Best ever :D Excellent service, catered to my exact needs!

A great place if your trying to get away from the high prices of the leading phone carriers. Phones are nice to.

Great people and a great place to get all your cell phone needs.

Fast service

Well 2 days ago i got a phone from them. Ive been having internet. Problems since then i took it back yesterday. Well same problems still exist. Took it back today was told the phone had a 1 year warranty. Well thats bs the phone is only 3days old. I paid for a months service i cant use my internet. The gentleman thats there now. Said use the phone warranty. Whatever very rude. I have to use the internet at McDonalds to write this.

I love this store customer serves and best deals !

The employees here care more about commissions than they do about you..

Owner great dude good service mobile service is ok just like any other except no contract flat rate n any phone you want at a reasonable price!

Excelent customer service !

Not my favorite people

I have my phone service through them and have had nothing but great service at this location.

Awesome deals!

There is no variety of equipment