This store is amazing. I’ve been getting mine and my families phones fixed here for 5 years now. I’ve never had any problems out of anything. Great friendly staff and a good prices for everything.

Exceptional customer service experience! They actually have very reasonable prices. I will definitely be a returning customer 🤞

This is absolute best phone store in Memphis! Best prices! Best customer service! Good quality products. Friendly atmosphere!

I bought a phone from this store and the day I bought it, it was glitching, turning Off by itself with a full battery, the touchscreen wouldn’t work so I wasn’t able to access things I needed for work on daily basis. I was promised a new phone just to wait until another shipment & I guess he planned to just sell my broken phone to another customer because he refuses to take it back & give me a new one because he knows it’s a loss. He doesn’t buy these phones direct from their actual companies but a black market industry very cheap. I found this out after financing. Beware.My husband also worked for him for a short amount of time. I have proof that he was owed money when he quit and also screen shots that my husband was not doing anything wrong while working for this man. All my husband wanted was his paycheck which he is right fully owed and b connected refuses to pay him. If proof is needed that no theft was involved please come have pictures and will post for my protection

Kane @ B Connected Wireless really showed me love. He fixed my phone and had me out within 10 minutes. I recommend yall to go to B Connected Wireless and holla at Kane if you need your screen fixed or any kinda issues with your cell phone, holla at my guy Kane 💯

Nice business great employees very professional my guy Cane helped me out fixed my phone to perfection

Down to earth people, great prices, first place thats fixed my phone right the first time!! Definately Recommend B Connected Wireless

Good customer service great knowledge about phones and great prices ask for Kane

Bought a phone from them the other day and got a amazing price. i love the customer service and the atmosphere that they provide. i had my phone repaired at the other location as well and it was amazing service. my repair was done in 10 mins love this store and highly recommend them!!!

The only wireless store I have ever been to that truly honors warranty on Iphone repairs! Got my phone fixed about 2 weeks ago and dropped it once and it stopped touching all of the sudden. took it back in and was honest about the drop so they replaced it for free on the spot! Even threw in a screen protector for the inconvenience! Lovely store and even better people!!!

I have had multiple bad experiences with wireless stores across memphis, however b connected has been the most honest, reasonable, and trustworthy store of them all! For as long as I am in the area I will forever shop with this store! 5 stars!!!

Great service. I took my 8+ in for a repair and was anticipating having to leave it for a day or two. They had my phone ready in less than 30 minutes and even cleaned my charging port without me asking them to. Highly recommend!! Especially the guys on Hacks and Shelby Dr.

Stay away from this place. They dont know what they are doing. As you may see they trying to do everything.

They so called fix my daughter screen but now phone dont work. Then they over charged her card more than what they said. Her iPhone wont even come on now so they cant fix screen they mess up your phone.

The absolute worst experience I’ve ever had. I had a iPhone X. It works perfectly fine. Looked brand new, except the back glass was broke so i Took my phone in to have the back glass replaced, they told my husband that they had to remove the motherboard and place it in a whole different casing for the phone due to it being cemented to the actual frame of the phone. Sure whatever. The casing that they gave us, was beat up ans looked terrible. That’s besides the point tho! Now my phone doesn’t function at all. It acts like it doesn’t have a battery. It won’t charge and only works when it’s connected to the charger ans still says 0%. It cuts on andoff even on the charger. I’ve called multiple times for them to fix it and. Now they won’t call me back. So I paid almost $300 dollars for my phone to be broken and not work! I had to buy a new phone so I’m out over $1000 dollars just for trying to get my glass replaced!! I would NEVER suggest this place to anyone.

Stay way from this place. They dont knowwhat they are doing. As you may see they trying to do everything. Bunch of thieves.

Just got some AirPods from up here & these guys really took care of me and got the best price in the area. Definitely will be back!

After calling the Wolfchase location to get a $20 price quote for replacing a broken iPhone 6 screen, I visited the location (where I was then told that the actual price for replacing the screen would be the $20 quoted price, plus an additional $14.99 for labor). The updated price was a bait-and-switch, and I should have known better than to hand them my phone as a result. However, the total $20 + $14.99 + taxes = $38.40 still seemed reasonable, so I handed over my phone for the screen to be replaced.Once I received my phone back with the new screen, I noticed that both the Wifi and Bluetooth were no longer functional (they were working fine prior to having my screen replaced). I talked to the technician who replaced the screen, and he initially said that they could look at repairing the Wifi/Bluetooth for an additional $100. After reiterating several times that the Wifi/Bluetooth was functional prior to them replacing the screen, he told me I could drive across town to the Hacks Cross location to have the issue examined free of charge. After driving across town, I gave my phone to them and was told it would take several days to fix the issue.Several days after dropping off my phone, I receive a call from a technician, stating that my Wifi/Bluetooth could not be fixed. But, they said they would provide in-store credit to me towards the purchase of either a new phone or phone accessories. I drove back across town to the Hacks Cross location, where I was given my damaged phone, and I inquired about utilizing the in-store credit towards a replacement iPhone internal battery. I was told that the Hacks Cross location did not have any replacement batteries of that type in stock, but I could drive back across town to the Stage Road location to get the battery and have the in-store credit applied. Once I arrived at the Stage Road location, I was told that the in-store credit did not apply towards the purchase of anything other than a new phone.I also just discovered that they damaged the camera in my phone as well.In summary, I thought before walking into B Connected Wireless that I was going to pay $20 (plus tax) to have my screen replaced, and that they would do a reasonable job and not break other aspects of my phone in the process. After an additional $14.99 labor fee, their damaging my Wifi/Bluetooth, having to almost demand that they take a look at the damage they caused to the phone without charging me an additional $100, and several trips to their various locations across town to be told one thing and then another, I felt the need to share my experience so that no one else has to go through the same thing.The staff at B Connected Wireless has stated repeatedly that they could not have damaged my WiFi and Bluetooth, that they were only replacing the screen, and that it must be an Apple software issue. But the truth is that my WiFi and Bluetooth were working perfectly moments before I walked into B Connected Wireless, and I had updated my Apple software to the most updated version without issue weeks before. It was not working after they “repaired” the phone. It’s not a coincidence.

Got an Apple Watch from here and the price was unbeatable! Moe definitely took care of me, I will be back!

I absolutely love B Connected wireless! It is the best phone store in town! They have great customer service and they take good care of their customers! The owner is great and hes a man of his word. He really took care of me and I really appreciate him. So far they have fixed 3 iphones for me and did a great job fixing them! They have the best prices in town and I am now a forever customer!

Great customer service!!! Had screen fixed 2 weeks ago, It fell again and screen showed lines in it. Took it back and they fixed my phone with no problem. Thanks again guys😀

Purchased a MacBook from moe out in Bartlett and he had wonderful customer service! He definitely deserves a raise lol. 5 stars and I will most definitely be back

These guys shouldnt be in business. Dont trust them with your devices.

BEST STORE IN CITY WE WORK HARD,WE GREET OUR CUSTOMERS WITH RESPECT

They charged me $200 to replace my Google Pixel screen, they cracked the new screen while putting it in, then put a screen protector that didnt fit to cover the crack they put in the new screen. I called the owner at a different store and he swore he was going to replace the screen the Bartlett store broke, but that was back in January and they havent done anything they said they would do. I would never buy anything from these people again! Theyre dishonest.

Sold Me Some Generation 1 AirPods But After Having Problems With Them The First Day I Began To Search Comes Out These Are Fake Airpods. The Charging Light Never Stayed On So I Never Knew If They Were Charged. When You Open The Case It Has A Different Percentage Then When You Remove The Airpods Your Airpods Die

These guys were great. Took care of me on a couple iPhones for a very reasonable price. The customer service was great and I will definitely be back!! 5 Stars!!

Man do not go to this shady place!!! Sold me a phone that was supposed to be unlocked but it really wasnt. Then when I asked for a refund they refused to give me my money back! Do not go here you will be cheated out your money.

Best deals on phones, 1 time deals almost every week. Good service. The only place I go for iPhone fixes and cases.

Do not fix your phone here. They are not honest. Warranty stories are false

Thank you for everything you have done I really appreciate it man y’all took care of me up there and I promise I will be back to get some more stuff!

Shady people, the manager B is definitely a thief. Dont buy anything from the people. Bought an UNLOCKED iphone that wasnt unlocked and then told there was nothing they could do about it. Would report to BBB if they were a real company. Civil suit in progress. Dont deal with people like this because they know itll cost you money to get justice.

Amazing environment the people are so friendly they helped me out a lot and have amazing prices thank you for everything

They totally wasted my time and money if they couldnt fix my phone they shouldve just told me! I pretty much gave them $109 for nothing😑

B, momo, and kevin were great..i am horrible with phones for some reason i always end up dropping and breaking my screen...i took it to these guys and in less than 20 minutes they had me up and running..very proffessional highley recommended...with my luck i definetly will be back...thank guys

Great customer service, i have had phoned screens repaired, bought a iPhone 8 for great price !! Highly recommend

Got screen repair done, fast good price !! Will be back !!