I was a little apprehensive of taking my Car to the dealership, expecting a higher labor rate. When you get what youre paying for in expertise, the higher rate is less because the job gets done faster and better. Scott, the Service Manager was very professional and it seems so far that we got excellent service and proficient work done on our car. Hats off to Van Cycle in Bangor!!!

Always very professional and courteous. They are always very attentive to our needs.As we travel 3 hours and have to get up very early for 9:00 appointment, it is disheartening when the car sits on the lot for an hour and a half before it is brought in for service.. If you want honest sincere feedback there it is. They are always very gracious with a shuttle service and the drivers go out of their way to make you comfortable.Work was done to perfection.

Everyone was very friendly. We had help within 5 minutes. Knowing the car was for me, he addressed me with all the questions of what I was looking for. Drew made us feel like we had known him for years, easy to talk to and made us feel at home. Drew set my phone up to my car and showed me how to use all the buttons and knobs. They helped us get the payment as close to our budget as they could. We would definitely do business with them again.

After a car accident that totaled my leased vehicle from Van Syckle Kia, I was at a loss as to what to do. Everyone, from finance and the holder of the leasing agreement was helpful with no time wasted getting me into another vehicle. This included the salesman I had worked with before(Michael Wright) picking out the right vehicle for me to purchase this time, delivering it to my shop in Southwest Harbor and being absolutely accommodating throughout the whole procedure. I knew I would go back to Kia and will go again if needed.

Its good to see familiar faces in the service department who are always friendly and helpful.

Great place to do business with. Ryan was really nice and helpful. He listened to what I had to say and took that into consideration. I would definitely recommend them to anyone.

Everyone worked very hard for this sale. We started to leave my husband thought we had looked at enough cars for the day. Andy told us to tell him what we needed and they definitely succeeded. They got us a wonderful car and we were happy with all the service after the sale. Mike was terrific and fun. So if you need a great car go see Mike.

Always a pleasure to meet with the team at Van Syckle Kia. Beth, Brian and the Service guys were friendly and forthright with their findings and suggestions. My husband and I both feel we are in good hands with our Sorrento. Well done guys!!

Ryan Walker was a great sales guy to work with! He listened to what I needed and pointed me in the direction of the vehicle that would suit my family well! Everyone I encountered was friendly and worked with me to make sure I was happy when I left. 10/10 recommend!

Drew and Nick were terrific! Very helpful and polite. Even picked me up from work to check on cars! Thank you!

I have been with Van Syckle Kia for over 6 years. They have great customer service in both departments. Everyone is so helpful and respectful.I recently financed a 2021 Kia Telluride. I AM IN LOVE!!! John Costello helped me with my purchase. He is great! I highly recommend Van Syckle Kia! Go check them out!!

Great experience all around! Mike picked me up at my home to take a test drive and was incredibly patient with all my questions ( there were many since this was my first experience with getting a car loan). He and Lance worked with me on the price and gave me a good deal. Would definitely recommend this dealership to friends.

Great local dealership and quality cars.Have both leased and bought a new Kia in last two years. From sales guy Drew to sales manager, finance, and service people we have had a great experience.They all go above and beyond. I would highly recommend this dealership. Stop in and test drive a Kia and chances are youll be getting one.

I wanted to buy a car here but ended up taking a lunch and finding somewhere else to buy a car. Everyone was friendly, but thats about all they had going for them. My sales rep was pushy and tried to force a sale when I had only really been allowed to look at one car. I insisted that I didnt want a brand new car and it was still pretty heavily pushed. I was only allowed to look at one other used car and my concerns about it shaking on the highway were dismissed. And as soon as I went inside I was asked about all my information to try and start financing the car before I even knew if the first car I tested was the one I wanted We even called as a courtesy to say we wouldnt be returning and they tried to insist we came back, even after telling them we had already signed for another. I do not recommend them unless you know what you want exactly and not to go attempt to browse unless its a Sunday.

Lance got me into a sweet car and Kia even paid off my previous vehicle! I was impressed with their capability and the laid back, but professional, feel of the entire car buying experience. Please, give your team a pay raise. They certainly deserve it! Thank you so much!

Drew, our sales associate, was very personable as well as professional. The experience was pressure free and even enjoyable. We came away with an automobile that fit our requirements exactly.

It was fantastic! Everyone at Kia is extremely knowledgeable and friendly. They made the entire process smooth and enjoyable. Ed, Mike, and Josh are an absolute delight and it is always a pleasure working with them.

I was was very impressed with Van Syckle dealership. As I entered every employee was very respectful, helpful and welcoming. My salesperson, Jeffrey Ridley, was amazing. I never felt pressured or rushed. He explained the Lease process clearly and answered all my questions, listening to what I was looking for. We found the perfect car for me! He took care of the paperwork explaining as we went through it. The finance officer was as great as Jeff was. After 3 hours I drove off with my new BRIGHT RED Kia Soul!! I would definitely recommend them if you want prompt, courteous and efficient service.

Drew Fagan was awesome and very helpful understanding and very patient. Andy Davis was awesome and very helpful and getting me what i wanted.Thank you so much and i love my new car

The experience was overall very pleasing. Excellent customer service and prompt attention to our vehicle. The wait time was minimal and we were informed upfront of the expected wait time. The staff were courteous and very friendly and made us feel at home. Its a feeling that makes you want to come back.

It was a good experience. It was a recall inspection issue so there was no charge. It took less than an hour and everything seemed fine. They also pointed out some other problems my car had, but didnt seem to be upselling to me. Nice experience.

Great customer service, got me into the car I wanted super stress free. Made car buying more enjoyable- like it should be.Thank you Jacob!!

I waited two hours and fifteen minutes to have the oil changed and a look over of the vehicle, to be told that I needed four new tires for $900 and $99.95 for front end alignment. I bought the Kia Sorrento in February. Don’t you think you should have put new tires on after it was turned in? It was a 3 year lease, after all. Not impressed. This isn’t the first time I’ve had an issue. I hadn’t had the Kia even 30 days when the battery went dead and they thought I should “split the cost” of it. They did come through and put a new battery in after I made it clear I was not paying a dime. I’ll be buying the tires elsewhere, but the point is….having only had this vehicle six months….I shouldn’t have to!!! You need to step it up Kia. Your reputation is going downhill.

The Kia dealer on Hogan Road in Bangor Maine Is excellent I took my car in there for a recall they fixed it washed my car inside and out very happy with them in fact I bought my car there that was a good choice . They did not charge me for anything. Cammi took very good care of me. Great place.

The staff was friendly and knowledgeable. They kept me updated on the progress of the service they performed. And when I got my car back, it had been freshly washed.

Vultures! That is the best way to describe this dealership. The will not listen to anything you have to say and will continue to try and force you into something you do not want, its exhausting. Really should be a one star rating. The whole experience (yes, I purchased a new car from them) was so bad I dont think Id even consider a Kia again. Visit them then drive South to a different Kia dealership, youll quickly see for yourself.

I was very pleased with the service at Van Syckle KIa. They answered my questions and even washed my car after replacing my tire. Thank you for the good service.

Go see Joshua Pietrowicz! He worked super hard to find us a car we wanted and was successful. Highly recommend!

The best experience purchasing a new car bar none! Joshua P. was professional and courteous from our greeting to the end as I drove away in my new Kia Soul. Both the sales manager Andy, and the finance manager Lance, really went to bat to make sure that I was able to be financed and get the payment I wanted. I dont think you will find a better team of sales professionals than Van Sykle!

I am thrilled with the diligence with which Shawn and the sales team worked, to get me the car payments that I am comfortable with. The trade-in I was offered was right where I had hoped it would be as well! Please tell Shawn that I sent you to him for a sales person, Im Linda and I got my Soul on Saturday Nov. 7, 2020. I am so very pleased with my new Kia!

Wonderful service and always provide any assistance I need in a timely manner, which is a challenge these days!

I would like to say that our salesman, Drew Fagan, did his utmost to handle our sale. He went over and above to make this purchase work,I would like to thank him again for everything he did.

Very courteous and professional... I was apprised of what was needed to be done very quickly and work was completed in a timely fashion.

Outstanding service, friendly and knowledgeable staff. Shawn, our salesman, was courteous, helpful, and open to our needs concerning a vehicle and financing it. I would highly recommend This car dealership for a truly positive experience and of course, a great vehicle!

While my experience at first was not great once I spoke to a manager they sorted it quickly professionally and I was more than satisfied by the time I left.

Just got my first service and was fast and well done. They even washed the car. The whole process of leasing my car was easy and carefully reviewed. I’m happy with this company and probably will be leasing again from them.

Joshua was confident in his knowledge and used all the sales tools to entice me to purchase my KIA. I would recommend him to my friends and family.

Everyone was very friendly, helpful and did NOT pressure us to buy. It was a great experience, love my Kia and will definitely be doing more business with them in the future. Shout out to Ryan and Andy, you guys are the best 😊✌️

Drew Fagan and the van syckle Kia family have gone above and beyond for me the last 2 years with helping get into a car that fits me my family needs! Thank you everyone!! And also to Scott in services for always making sure I get my oil changes in time!!

Love the people who work at Van Sykle! Wouldn’t go anywhere else to buy a vehicle!

I would love to say that I am very very happy and very Blessed to know all the salesmen at Van Syckle’s Kia in Bangor, Maine. I am on my third Kia with them since 2008/2009. I have to say I can’t say enough about Drew, he is one of the best guys there. He’s a God’s sent. But all the guys there are the best salesmen you’ll ever met. They will go to bat for you. I say I will never go anywhere else to buy my cars.To all the men & women there Thank You all for all that you do for making all of us feel special. God Bless you all!! Have a great year and a better summer!!!!Vicki GrayBangor, Maine

Every time I speak to someone over the phone or in person they are 100% professional and helpful with any questions I had.

I am on my third lease. Very happy with how smooth and easy Kia salesperson made my trade in lease. He answered my emails and calls in a timely fashion. And worked hard to find the best deal and vehicle for me. He also took time to show me all the features on my vehicle. Very happy with the service I received over the years working with Van syckle in Bangor. Shout out to John Costello

Ryan was a true professional and very patient and knowledgeable. Great service!

Marcus and Cami are the only two I trust with my vehicle. They always go above and beyond for me. They truly make my experience worth it.

.shawn lablanc was our sales man we met him in the yard as we drove in and he was very helpful we could not have asked for anyone any better he was very helpful i can see him going a long way in this job.sinceerly sara foster

We have bought 4 vehicles from Van Syckle Kia now and every time we have had an amazing experience with them.

Shawn (sales) and Lance (finance) worked together effortlessly to get me the family car I wanted and delivered to be in 24 hours (and on Shawns day off). I was absolutely thrilled with their service and will return when its time for my next vehicle!

Josh helped put me into a brand new kia sportage nightfall, and I couldnt be happier. Amazing service, amazing warrantees, and an amazing brand.

The staff on the service department exceeded my expectations. Helpful, courteous, and kind.

I love Van Sycle Kia in Bangor! I just purchased my second Kia Sportage from them. Their customer service from management, the financial department, sales department to the service department is the best around! I never considered going anywhere else when I was ready to purchase another vehicle. I loved my 1st Sportage and I know that I will love my 2022 Sportage as well.

I was so excited to get my brand new 2015 KIA SOUL 6yrs ago!! Mike Kerns, who used to work at KIA in Bangor, was very kind and helpful getting me into a new vehicle. Only had 2 in my life! Havent had any problems in all this time! Have recommended to several ppl over the yrs. Very reliable vehicle. 👍

I just bought a 2017 Kia Sorrento& I love it! Van Syckle made the process so easy. I cant thank my salesman enough, Drew. He helped me every step of the way& made everything so clear. Buying a car can be so stressful, but I felt at ease the entire process!

John Costello was absolutely fantastic to work with. Professional, personable, hilarious, and super helpful. He answered all our questions, was thoughtful with options that would fit our needs, and catered to our budget not his bottom line. The time and care he gave to make sure I knew how to operate all aspects of my new car (yay!) was superb and far more than I expected. Im extremely happy with the customer care I received and highly recommend working with him. Thanks, John!

I have loved my experience at Van Syckle in Bangor. They have been so helpful, kind and the best service I have received.

I was very pleased with the service I received today at Van Syckle’s. I had an appointment for an oil change and they also rotated my tires, checked all the fluids in my car, inspected my car and even washed my car for me.

Friends just bought a used Kia Optima from them. What a great car! Very nice Dealership and Salesman!

They listened to all the criteria I had and set me up with a car that checked all the boxes and then some! Very happy with my experience. I didnt think getting a car this nice was possible with the budget I had, but they made it work!!!

Jacob Welch and John Costello were great!!! Straight talking and no non-sense. Thank you for the wonderful experience!

My experience was great service best i have had buying a car

I recently arrived at Van Syckle Kia, in Bangor, for the 1st time (a distance of over 3 hours from where I live) - not knowing what to expect. (The dealership is the closet in location.) Immediately on arrival, I was impressed with the aesthetic orderliness of the Van Syckle dealership. Yet, I soon discovered that the beauty and orderliness, extended far beyond its appearance. The folks there were very professional and courteous in every way. Consequently, the 60,000 mile inspection went smooth; and while waiting that short time, the dealership even has a very comfortable lounge area, equipped with a coffee station, work stations, huge flat-screen, and recharging outlets for electronic equipment. Wow. Along with all of this, I was also particularly impressed and thankful that I could bring along my Pup as well!In summary, the folks at Van Syckle dealership are excellent representatives for Kia, itself.Thank You Team Van Syckle!

The service team is great. They truly care about you and your vehicle. I just love them all.

Great service, very knowledgeable staff, very good service writers.

Great experience. Go see Drew.

I absolutely LOVE this facility! The customer service is Amazing all around. I have dealt with other dealerships and Van Syckle is By Far my favorite!

I came in for a recall appointment. Very courteous staff, quick service and a car wash!

Super quick and awesome customer service! Everyone is very friendly there ☺️

Scott, Marcus, and Beth always go above and beyond for me such as by having me dropped off and picked up for work during these crazy epidemic times. They always make me feel special and like family. They have become great friends! They are truly a blessing to have on your Kia service team! The mechanics that work on my car are always on top of keeping me informed of things that need to be fixed! My car always gets washed and more clean on the inside and outside than I dropped it off! I appreciate them all!

My visit to Kia was short and to the point, had a recall and it was taken care of very quickly and efficiently by the staff. Thank you

I am completely pleased and satisfied with Van Sycles maintenance service of my Kia Forte automobile, which I purchased from Van Sycle Kia in May 2016.

Very Friendly staff, on time, excellent and quick service!!

Place is awesome sales guys and financial guys parts and service are outstanding and second to none.

My salesperson, Mike, spent a lot of time with me and went above and beyond to get me the vehicle I really wanted.. even though it seemed impossible. The whole staff at Van sickle Kia was really wonderful.. this was my second purchase with them. I highly recommend them!

Best car buying experience Ive had by far ever!! Shawn went above and beyond helping me with this decision!! Lance was also great at helping me with the leasing options!! I highly recommend Van Syckle Kia to anyone looking for a reliable vehicle. I definitely will be back!!!!

Everyone was very relaxed, yet focused on my needs. I stated specifically what I needed and it was provided. The financing part was quick and painless. I felt very comfortable with purchasing my Kia Sorento and it just felt right all the way around.

My engine needed to be replaced due to a defect. It took 9 weeks to get my car repaired. In that time my front breaks froze up from sitting in their parking lot for the whole time. When I dropped it off I was told by them that my brakes had half life left. Mind you I drive 6 miles round-trip to work and back. I had brakes and rotors changed about a year and a half ago. So do the math, I had about a year and a half worth of life left on those brakes when I dropped it off. They called me when my car was just about ready, and said that I would need new front breaks and rotors and that it would cost me $400 dollars. Even though this was due to no fault of mine. It wasn’t my fault that the car sat there for almost a week and a half before anybody even looked at it. I was told if there was only a couple of people that do that kind of work that they were busy with other jobs right now. So I’m not sure when the parts all got in. But I know two weeks before it was completed I was called and told that I had to pay for spark plugs to go in this new engine, and that it would be another two weeks before it was completed, again because there was only two people that do this kind of work. so out of the 8 1/2 almost 9 weeks, it sat there 3 1/2 to 4 weeks waiting for somebody to actually tear Engine engine down to see what was actually wrong and then put it back together. They ‘were nice enough to take off $120 dollars’ for the cost of the brakes. Please don’t tell me it was because of COVID. Cammie was Lovely and try to help me as best she could. She let the service manager know that I was very unhappy. The parts manager said that she would talk to Kia and talk to the district manager to see what we could be done. I told them that my 17 year old had just gotten his driver’s license and was getting the car. I love my Kia and was planning to buy a Sorento or Sportage. I will not be buying one from Van Sickle in Bangor Maine. They missed out on a SUV sale over $400 dollars.

Professional helpful staff, good inventory.

Service was great. They apologize for running late with all the new state laws. They do a great job, very friendly and professional. I would suggest Van Syckle to anyone. Thanks for a great experience!

Fast friendly service.

Jacob made the buying process easy I love my new vehicle.

Professional, prompt and courteous service. They go above and beyond. I highly recommend them.

The best experience I have ever had buying a vehicle. Ryan was so easy to deal with and put me in the perfect vehicle. Everyone went above and beyond for us. If you want a stress free buying experience go to Van Syckle. They are a great team and make you feel right at home.

The whole service department is awesome. Scott Badger especially, goes out of his way to make sure things come together as they should. Love these guys!

I love getting my vehicle serviced at Van Sickle. They are so friendly, courteous, and ask you before completing a service .

My salesman, Shawn LeBlanc, was a top notched professional. He was knowledgeable of my Telluride and if he wasnt sure he checked on the information. He made the whole car buying experience a pleasurable, smooth experience. My husband and I, without hesitation, give Shawn 5 stars!!!

My Daughter in law bought a 2015 Kia Sorrento from this dealership 2 days ago. In her drive home, the check engine light came on. Yesterday morning, she hadn’t had the car 24 hours. She drove it back to this dealership and was told that it was a Fuel injector and would cost her 500$! I’m certain this is not legal. I will call the better business bureau today, along with Attorney Generals office! Bad business! Very bad!

They are very curtious. They want to make sure you are comfortable while you wait, if you have some shopping to do they will use a shuttle van to drop you and pick you up. Its nice that they wash the outside of your car before you get it back! Takes time to do the oil n check everything and wash it but if you go later on they usually are much quicker because itll be close to quitting time. I appreciate the service, especially if it oil change. If its something that they cant fix right then it definitely takes a long time to get it fixed and get it back! Try to avoid them kind of issues and things are great!!!

My service was quick and pleasant...plus my car really needed to be washed

Great service, and always a great experience at Van Syckle Kia!

My experience with Van Scykle Kia was very pleasant. They address my issues and were very helpful and friendly.

Easy to work with and done when they said it would be.

Jacob Welch was great! My husband and I were looking to trade in our van for 2 new vehicles and Jacob was able to get us a great deal! Weve used Van Syckle in the past and definitely recommend them and their awesome staff. Thanks Jacob!

I absolutely hate shopping for a car. My Kia Sorrento was totaled last week and I needed a new car. I went into Kia Van Syckle by myself so nervous. Damien Bridge helped me feel at ease and got me exactly what I wanted without feeling rushed or uncomfortable. I love my Kia Telluride! He came in on his day off to give me the car. In finance Lance Allard made the transaction smooth and easy!! You all are great! Thank you so much!!

Quick and efficient service, super friendly staff!

Charlies Kia does not charge dealer markup. 9,000 less for the same telluride.

Everyone was very courteous and helpful especially the salesman,Drew!

Best car buying experience we have ever had! John and Cami made it so easy for us. We can’t recommend highly enough. They have definitely earned repeat customers in us!

Just needed to get an extra key. So they gave me a blank key to take over to darlings to get it cut. Quick answers and friendly staff.

Excellent service. Always courteous and welcoming. I love dealing with the associates.

No pressure and a very knowledgeable salesman made our experience enjoyable!! We were able to get the exact car we wanted. Couldn’t be happier