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Self Storage Plus
1100 Interstate Ave, Baltimore, MD 21224, United States
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Self Storage Plus
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Ri
Review №1

Excellent place to rent a storage unit at. I have been renting here for well over a year and I have never had a problem with this facility. Every unit is very clean before you move in and the staff here are very helpful and can answer any questions that you may have. Also, their storage unit prices are very reasonable compared to other places.

Ba
Review №2

Seriously, this use to be well kept, not anymore.Spider problem in the summer and mice probably in the winter, smh. The elevator is dirty and the halls. The office area is probably the cleanest location. The price inflation every 3 months is a problem as well, I could deal with it a little better if they start keeping it clean again.But, in the process of selling and giving things away that I value, so I don’t have to deal with the rising prices and the uncleanliness. Hopefully some one from management read this comment and make some changes, like they change the fee.

Ki
Review №3

I dealt with this location when my brother passed away in 2004 and the humanity and caring I was shown then made me return all these years later when I needed a unit. And I was not disappointed. Shelley helped me get a unit and gave me all the details quickly and efficiently. It feels good knowing I am dealing with someone who genuinely cares about her customers and is so invested in her work. Such a pleasure. I will recommend Interstate to everyone that needs extra storage.

Za
Review №4

I had a locker at Self Storage plus for a few years to house my motorcycle. The grounds and security were good. I left because they started to hike the price every 3-4 months for my unit. I started paying around 195 a month for my unit and the price was hiked up to 275 before I had enough and left.

Re
Review №5

Shelly gave me the most awesome and professional experience @self storage of self storage facility is clean well cap is safe I’ve never worried about my stuff one time I’ve known Shelly for over 12 years and she has been consistent if you’re looking for storage needs this is the place there’s no other stops thank you so much Shelly for making me feel at home during hard times

Li
Review №6

Shelley and Shane have been extremely helpful over the years! The property is clean and well maintained.

Br
Review №7

I had Donte help me with a large storage unit today. I have multiple other storage units at other facilities and I have to say this was the BEST experience I have ever had! The facility is VERY clean, well kept up and the customer service is fabulous! I will defiantly be moving my belongings from other storage facilities to this one. Also, Donte was amazing and answered any questions I had. He was so helpful and kind, the customer service experience you want but never receive! I would rate the facility and experience an A++!!

Da
Review №8

Self Storage Plus on Interstate Avenue was referred to me by a family member and long term customer of theirs. I have had two storage units there in the past and have had no problems at any time in dealing with their team. Very secure location, clean and very courteous managers, including Shelley. I will definitely refer them and use them again in the future.

An
Review №9

Have had excellent, cooperative service for all the use I have used Self Storage. Recommend it !!

Ti
Review №10

Friendly, helpful staff. Competitive pricing. Good facilities.

Ch
Review №11

Easy, quick, seamless experience. Shelly was friendly and efficient and made setting up our storage unit quick and easy! Love this place! Convenient location right near 95, and good hours and availability.

Jo
Review №12

By far the best service ever!!!!Shelly was truly professional, polite,and dedicated to her job and honestly went above and beyond to help me find a storage location. Even as far to calling and Email her company’s sister locations... can’t thank you enough. All I can say is what an excellent job. Keep up the good work and this customer in particular sincerely appreciate it.

Pa
Review №13

Shelly was extremely helpful in assisting us in securing an outdoor gated long term parking for our trailer. Her expertise allowed us a seamless process.I would highly recommend them to anyone looking for storage or long term parking with full secure access.

Ta
Review №14

Great service very pleasant always very convient clean validity which means everything to us

Sa
Review №15

The owners of Canton Self Service Plus have been so accommodating and helpful. We recently had to rent another unit to hold our home items after selling our home and waiting to close on the next one. They provided a unit just doors down from our current unit. Our movers phone died and they called us in a panic from Canton Self Storage to tell us our times would not fit in the unit. Shelly took her time to help them figure out a way to rearrange things to make them fit saving us the stress of coming over and trying to secure another unit. Time and time again the owners have been helpful and professional and we can’t say enough good things.

Li
Review №16

Excellent customer service. Shelly gave us an excellent service from the start to the finish of our contract. The location and storage units are very cleaned and this location in particular is very easy to access, at least for us. If I ever need a storage unit again I will definitely choose this location.

Ro
Review №17

Great storage facility. Clean, secure, well-priced, temperature controlled, easy access to the units, staff is great about communication. Highly recommend.

Co
Review №18

Shelly and her team are absolutely amazing! I have had lots of experiences with different storage locations and this one always stands out. Shelly is always a HUGE help and goes the extra mile to make sure all of our storage needs are handled. I would give 1000000 stars if I could.

br
Review №19

As our family grew into our Canton row home, we needed to maximize our available space while still holding on to certain belongings. Self Storage Plus offered us affordable rates, safe and clean facilities, easy accessibility, as well as responsive and quality customer service. Highly recommend if you are living in the southeast area of Baltimore and need storage.

Jo
Review №20

Been here three years but plan to move after the new year. They jack the prices up multiple times per year. I now nearly pay double what I was paying at the start. I know they all get you like this, but it’s forever frustrating. Facility is good though. Single floor, drive up access is nice as well.

Mi
Review №21

Shelly and her husband were extremely helpful in finding the best storage solution for my temporary needs. The location is easily accessible and safe. I highly recommend checking here before going anywhere else for your storage needs!

Ba
Review №22

This company provides clean, monitored storage at a good price. The staff is friendly and competent, and the charges and refunds were handled transparently and honestly. I rented space from them for a year and was very satisfied. I recommend them highly.

Zh
Review №23

I absolutely love this place. I rented a unit about 4 years ago for my business, and as business grew they were there for me to meet my growth. Now I rent 4 units - 3 with an inventory and one as a packing room. Management is very friendly and make me feel a part of the family. They handle my deliveries and going out shipments and its a great help for my small e-commerce business, not to mention being cost effective. Over the years Sean and Shelly became an extension of my business. I cant thank them enough.

Ju
Review №24

I’ve had storage here for many years mainly parking for a car. The staff has always been helpful. I’ve recommended family and friends to store there as well. Shelly has always been great helping accommodate their storage needs as well. I do wish the rate for my parking could be decreased for being there so many years. Some kind of break for being loyal maybe?

To
Review №25

Great to work with. Plenty of options that met our needs and the manager, Shelly, has always been super responsive and helpful as we had to change spaces/units.

Li
Review №26

I have stored my things at the Interstate Avenue location for over 10 years. The management team at this location is amazing! Very kind and helpful. I recently switched to a different unit, and it was an easy switch. Shane and Shelly are the best!

Br
Review №27

This location is in a great place. Easy to get too. They had plenty of great packing materials there too help me get my stuff packed and ready to move safely. The help there Shelly was outstanding and ready to help with anything i asked them about. I recommend this location highly.

To
Review №28

I needed a storage unit for a couple months and got a great deal at Storage Plus. The employees have been really kind and helpful. I also think that they have a moving truck that can lend you, which would come in handy. Definitely check them out. Their inside climate controlled storage units are nice enough, they provide a couple flat loaders to help move your items in/out, and its good that I can access them from 6am-10pm any day with the unique code. Plus, first month free no matter how long you stay (even if just for one month)

Be
Review №29

We absolutely love Self Storage Plus Canton! It’s clean, easy to load/ unload and their team is always professional - especially Shelly and Shane. I often times need to go late at night and feel comfortable knowing there’s always someone onsite. Highly recommend!

Ab
Review №30

Very accommodating and great customer service.

TJ
Review №31

Clean, accessible facility and friendly, responsive staff. Highly recommended.

La
Review №32

The lady that helped me was very good at communicating all the details and each unit. Did a great job with supporting my Decision and did a good job with the tour.

Do
Review №33

Nice customer service. Clean space.

Su
Review №34

Great location, great service and I feel super safe going there by myself any time as a woman. Which is not the case at all storage facilities around bmore! Shane and Shelly will take great care of you. Go rent from them!! This is my second time :)

Ma
Review №35

Great units and very clean. Friendly staff A++

ma
Review №36

I became a customer years ago and i am also a returning customer of multiple times i have referred many customers to self storage due to the excellent customer service customer friendliness customer courtesy that i recieved from Shelly and Shane from day 1 I wish that every store i went to had employees who would have the same customer service skills as Shelley and Shane

Ri
Review №37

Picking this storage company over others 13 years ago was one of the smartest choices we made. No one wants to spend money on storage for 13 years, but this set of units, and the very nice people who manage it, made it a good experience .. right up to this next month when we’ll be closing this unit. If I have to rent a unit again, it will definitely be here.Can’t say enough kind things about the staff.

Pa
Review №38

Wow what a wonderful experience I had thank you Shane and Shelly I appreciate all your help!

Ms
Review №39

They are the most attentive and polite storage place I have ever used. Everything is in that little office that you could need. They have been beyond nice

Du
Review №40

Great people. Great place. Would recommend. >>> The folks at Self Storage Plus were a pleasure to work with. The staff were polite, professional and knowledgeable and the company has some nice systems in place to make signing up for a unit and vacating it easy and painless. And if youre in SE BMore, you cant beat the location. The facilities were always clean, well lit and easy to access.

Hi
Review №41

I just cant with Baltimore customer service. I asked the person on the phone what community or neighborhood the facility is located in and she said, uhh community I said yeah like the name of the area or community or neighborhood, she said,uhhh neighborhood. after giving me the address 3 times I said, I have the address, I am wondering where about in Baltimore it is, can you tell me what community or area it is in (3rd time asking)...she literally hung up. seriously Baltimore, sort yourself out. you go there every day and you dont even know where you are and act like you have never heard the words community or neighborhood. If you cant handle a simple question like that then I dont think you can run a business properly.

Jo
Review №42

Had an amazing experience when i came in, was initially nervous due to previous bad experiences at other storage businesses but everything went better than i could have hoped for. There was this employee named Jakobi who went out of his way to make sure i was okay during my storage experience. Definitely recommend

Je
Review №43

Exceptional Value, ample storage units and timely communication!

Su
Review №44

The location is convenient and well lit. The management is pretty responsive. I only left because I no longer needed the unit.

Je
Review №45

We rented a storage unit for two years and were very happy with the unit we had. It was dry, critter free and climate controlled. It had a tall ceiling so we could really stack our items. The management was super helpful and they have a truck which can be used to move in your items.

El
Review №46

I liked the climate controlled area and the timed lights to save energy. There were carts in a room that opened to the moving truck so it was easy to move things to the storage unit. There is an elevator to assist moving your items to the second floor.Make sure to bring your own lock.

Ke
Review №47

We used this place for storing stuff as we slowly moved out of our place. The staff is so nice and courteous- company is family owned!- and the hours are convenient. The facility is clean and very safe. Prices are extremely reasonable. We got a free lock with our rental and theres a uhaul you can use for free for in town drives. Ive called a few times and they always answer promptly. One time my call got dropped and they called me back immediately, apologizing, even though it was my phones fault! Anyways, theyre lovely and I would highly recommend!

Th
Review №48

Very good service from the folks in office to help us move in and move out. Smooth! Thanks

Ne
Review №49

What a great place to store your things! Great service.

Sa
Review №50

We were customers storing household goods here for almost 2 years. Their prices were always competitive. From start to finish, we found the staff, Shelly and Shane, always friendly and extremely helpful - and responsive immediately. Weve used other units in town over the past several years, but we were glad we found Self Storage Plus. We never had any issue. We used drive up units and found them clean, dry and free of critters. And for a short spell, we used a parking space to park our trailer. Highly recommend them.

Bo
Review №51

Great spaces and prices, customer service was excellent!

Sk
Review №52

From my experience i have found that this place is very safe and reliable. There is amazing customer service as well. everyone is very polite knowledgable and understanding. The facility is very clean and well maintained. Deffinatley 5 stars!

Yo
Review №53

Jakobi Boone provided such great service!

Fr
Review №54

The managers are great very friendly and helpful and a very clean storage facility if I ever need storage again I will definitely be coming back here

Da
Review №55

Friendly staff, well maintained and clean facility. It was a great place to temporarily store some stuff between moves.

Ty
Review №56

Very helpful staff very clean if I ever need storage again will definitely be coming back here

Le
Review №57

30 minutes lights are great nice staff clean facility 10/10 recommended

Ta
Review №58

This was my first time storing and the staff was definitely helpful also was there when I had any questions definitely gonna come back if I need to store again

Ja
Review №59

Amazing service and Jakobi was extremely helpful!

Jo
Review №60

Consistently clean and well maintained for years. Helpful staff.

Sh
Review №61

A lot of times I cannot get to speak with a person in the office atthis location.

jo
Review №62

I would highly recommend Self Storage Plus. Clean, safe and easy access...plus competitive pricing to other places near by.

Ca
Review №63

Very clean nice staff overall a very good experience while storing here!!

Jo
Review №64

Great service, never a problem in the few years I stored there. Very clean and easy access to lockers.

Ce
Review №65

Nice Staff always helped me when I needed it

Ch
Review №66

Nice storage. Shelly and shane is awesome.

Eu
Review №67

This is the greatest self storage experience ever!

Ma
Review №68

Highly recommend to anyone who’s in the canton area or around dundalk !!

jo
Review №69

Great customer service

Ch
Review №70

Brilliant customer service. Do not follow GPS directions. Turn north into dead end at intersection of Interstate and Ramp Q.

La
Review №71

Welcoming staff always there when I needed them and you can’t beat the prices they have to offer.

De
Review №72

10/10 One of the best storage facilities staff is always welcoming and very helpful and you can’t beat the prices!!

Za
Review №73

Great staff – very knowledgeable, explained the process thoroughly, friendly, and just great to work with. Facility was clean, easy access, all the supplies tools you might need – outstanding experience and would highly recommend.

Ka
Review №74

Very clean staff was friendly nice lighting

Ca
Review №75

Kept my valuables in here for almost a year with no problems, customer service is great, never crowded, no rodents or pest, plus my unit had a light bulb =)

St
Review №76

Shelley the best

Be
Review №77

Wonderful service from shelly

Ja
Review №78

Love this storage facility!

Le
Review №79

Great storage facility!

Wi
Review №80

Was next door to it at BJs.

Da
Review №81

Clean safe convenient to 95.

Ch
Review №82

Very friendly staff.

Jo
Review №83

Best storage around !!

Lf
Review №84

Is the best

Es
Review №85

I loved me stay

ja
Review №86

Great place

Je
Review №87

Great place!

Fr
Review №88

I had a pleasure storing here

Ja
Review №89

I like the privacy of where’s it located

ra
Review №90

Good customer service

Sh
Review №91

Loved it here

To
Review №92

Save yourself the time, energy and hassle...the customer service here is atrocious

Ca
Review №93

Highly Recommend

Le
Review №94

Nice staff

Ry
Review №95

10/10 Experience

Ro
Review №96

Storage, helpful staff,

Information
28 Photos
96 Comments
4.7 Rating
  • Address:1100 Interstate Ave, Baltimore, MD 21224, United States
  • Site:https://selfstorageplus.com/locations/baltimore/?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_term=Canton
  • Phone:+1 410-633-7111
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • Packaging supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:10AM–4PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9AM–2PM
  • Saturday:Closed
  • Sunday:9AM–5PM
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