Helpful and never makes me take long when I’m there.
The nearest Walgreens to me. No issues with them so 5 stars!
Rashard is the most helpful, positive employee I have ever dealt with in any Walgreens. He would go above and beyond what he was required to help any patron there. His positive attitude selfless behavior is one we could all learn from especially in a society like ours. He should be the CEO in my opinion. I go there frequently for my meds and if theres an issue he will help immediately. Not making you wait. Even when I needed an item that was locked up. He would practically fly over just so I wouldnt have to wait. That man should get a reward and raise for customer support and values. He a good example of what good manager should be!
Cancels orders that are available on the shelf. Rude. Shot. No answer phone.
Rashad gives great customer service!
Pharmacy is trash. First tech saw my prescription as I brought it in to be filled and yelled at her coworker DO WE HAVE [my prescription]? Im glad it wasnt something embarrassing that I needed because wow, that was so unprofessional. I had to come back twice before my prescription was ready to be picked up because they completely stop operations for lunch and the third tech to help me had on a pin that read educated drug dealer. That image juxtaposed with the certificate they had displayed promising to fight the meth epidemic happening right now was classless to say the least.
Pharmacy has a lot of problems. Refills are difficult to obtain. I have residence in Florida and changed my app to Baltimore store preference. Requested refills and twice the were filled in Florida, even though I specified Baltimore. Has taken 5 days for them to get my husband’s usual meds refilled. They completely close down for lunch so be careful about stopping in.
The most cluster Fd pharmacy in Baltimore City. Beware.
It c was a nice spot convinent
The pharmacy guy was soooo nice and cool. I was in a bad mood and his voice calmed me.
Terrible manager on duty, I was there waiting for my pictures since I leave 1 hour/ half away I had to wait for Ebony, the manager on shift and then she took her time, had an attitude and no customer service skills, made me wait even more took her sweet time and decided to do other pictures that where for tomorrow instead of doing mine as courtesy because I was there standing, everyone else on the store including the security lady were nice and courteous but the manager had a power trip attitude .
I called to find out if ONE product was in stock. I was transferred 3 times and it took over 10 minutes and I had to explain what I was looking for every time I was transferred. It would have been much faster for the first person who answered to just walk over and check...
The pharmacy personal are considerate and knowledgeable. Really on the ball!! The store is bright and clean. The salesperson the other day helped me with coupons to see how to get the most off. The have Spanish speaking employees.
Really has to be the worst pharmacy in Baltimore. Completely ignorant and indifferent staff. I went a week ago to refill a prescription and waited over 15 mins for someone to even acknowledge my presence. Spent another 5 minutes repeating my phone number and address over and over again to someone who might have a 3rd grade education. Received an automated call days later telling me my prescription is ready to pickup. I leave work and wait another 5 minutes for someone to acknowledge me despite NO ONE being in line. Rather than just check the bin for my prescription, this idiot pharmacist searches for name in her database, having me repeat every piece of contact information possible. She has no record of the prescription and says I didnt get an automated call. I play the voicemail and she then hands me off to another genius who says my number was mistakenly associated with another person! This all seems ridiculous and I ask where exactly is my prescription. A third genius comes in and wants to know the exact day i brought the prescription in. I have absolutely no idea nor do I think it would have made a difference. I tell thank them for wasting my time and tell them not to bother any further as Ill go to a competent pharmacy to fill the prescription. Complete idiots.
They have good deal s
Great selection of most household, medical and a variety of foods. Clean, friendly, well organized. Great prices not to mention when so much is on sales.
I am giving the photo staff a 5 star rating, all because of David.He was above and beyond helpful when I needed to make a photo book. Multiple customers came in at the same time, photo ringing off the hook, and he still multi-tasked with grace and poise.
Svetlana was caring and helpful when an issue arises regarding my identification for purchasing tobacco.The issue was resolved and i am thankful for her assistance
Worst customer service I have ever experienced. Call them and they hang up numerous times. I just had surgery today and need oxycodone for pain and they have none in the store. This is the only store I can use with my health plan.
Pharmacies cannot deny prescriptions to Medicaid recipientswho cannot pay their prescription co-paymentsFederal Medicaid law prohibits medical providers from denying servicesbased on a Medicaid recipient’s inability to pay a co-payment. See 42 U.S.C.1396o(e).Some Michigan Medicaid recipients must pay co-payments for each prescription that they getfilled at a pharmacy. The co-payments range from $1.00 to $3.00 per prescription. If you are aMedicaid recipient and the pharmacy asks for a co-payment that you cannot afford to pay, tellthe pharmacy that you cannot afford the payment and that you are asking them to fill theprescription anyway. Under federal law, the pharmacy should still fill your prescriptions, but youwill still owe the pharmacy for the co-payment. The pharmacy does not have to “waive” or“forgive” the co-payment and may take steps to collect it from you later. However, federal lawdoes not allow the pharmacy to deny you service as a means of collecting an unpaid co-paymentthat you cannot afford to pay. (See “More information about Medicaid prescription co-pays” for amore detailed explanation.)
I pick up photos here. Never had a problem. The quality is good. Sometimes there is a long wait because its understaffed.
Friendly prescriptions are always ready on time. They have a good snack aisle sodas and chips.
Avoid coming to this pharmacy - especially the drive through unless youre ok with sitting there for no joke 20 minutes.The pharmacy techs dont have the confidence to tell someone to move around if their script isnt ready. Unfortunately because of the tight lot there isnt enough room to leave the queue.. youre stuck until the car moves in front of you.
The pharmacist violated several HIPAA policies and refused treatment for medication that I have been getting filled at walhgreens for years. I am a disabled veteran and he asked questions that he had no rights to ask what so ever.He crossed the line several times in the matter of 10 minutes and should choose a different line of profession. Something that would suite him better like embalming dead people! He is unprofessional and should never work with customers or in the customer service field.
Bad manager
Its the best walgreen Ive been tho has anything youre looking for. Customer service ok point.
Consistently terrible service. The pharmacy never fills the order in a timely manner gets the prescriptions lost. Adds multiple accounts for one patient. They are a completely disfunctional nightmare.
I get great service and waited on in minutes.😃😄🙂.
Good service and open 24 hours.
The only Walgreen store with one kind of back brace
Walgreens Pharmacy on Eastern Ave has to be one of the worst pharmacies in Baltimore. The pleasure the staff takes in acting as evil gatekeepers barring anyone from access to medication is really the icing on top of never being able to successfully fill a prescription. To say there is a lack of customer service is an understatement. Regardless of the time of day you visit the pharmacy, youll find a collection of poor souls desperately lingering with a dimming hope that theyll be granted access to medication. Every problem Ive had filling prescriptions has been a direct result of laziness on the part of employees rather than a problem with my doctor or insurance. However youll never even get a polite smile from the staff who must get some sort of bonus for preventing people from filling their prescriptions. If you have an alternative, avoid this pharmacy and Walgreens altogether.
Worst customer service ever. Wasted my lunch break just trying to get a freaking key so I could get some stomach acid pills!!! Why are they even locked up!!!! This place is just stupid!!!. Don’t waste your time or money here. Another trashy b more pharmacy with moron employees!
My local Walgreens is usually not as clean . The restrooms are always a mess and smell bad. But Im embarrassed to ask for tissue paper because they always have the same problem . I wish they have cleaner restroom .
Do not expect to be here for less than 2 hours
Roman broke several hippa policies and procedures. He is the rudest pharmacist Ive ever met
Came by to get some anti itch creme for a mosquito bite and wow they had a selection ended up getting the cortizone the service was average and the price average, was in and out.
Standard city Walgreens. Parking/getting in and out can be a bit tricky via car w/ their placement on Eastern Ave.
Local Wal Greens servicing our family over 20 yrs.thanks guys.
Its the best Walgreens on Eastside
Very helpful service
I love this place
They hang up on you when trying to call.
Why is the pharmacy always so short staffed? It takes forever to get prescriptions from here.
Very fast and convenient
This pharmacy is always busy. They are in no hurry to help you help you. They do not any help to straighten it out insurance issues. It is a complete waste of time to go to this pharmacy.
Terrible service, takes almost an hour to pickup a medicine that is ready already.
The best store ever
Sir, this is walgreens.
Speediest Walgreens!
1 stop shop
Quick
Great
Convenient
I do not say anything about the store but they have a man of 50 years who is racist if I speak Spanish with my children it is x k kiero k they speak 2 languages no no x I cant speak EnglishI THANK YOU ALA CORPORATION X TENER WALGREEN INC.About our homes
It sucks. Those of 25 minutes to be attended while the employee went outside to smoke.