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Landers Appliance
7032 Golden Ring Rd, Baltimore, MD 21237, United States
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Landers Appliance
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Review №1

I’m a long time customer and Landers always comes through for us! Special shout out to Dino! Professional, knowledgeable, efficient! The best! I highly recommend Landers!

Pa
Review №2

Like most people our interactions with Landers are few and far between. We had a great experience 12-13 years ago at The Maytag Store in Timonium (we prefer to shop with independent businesses whenever possible) buying a new washing machine. In between then and now weve had Landers out for various repairs and weve gotten great service (and advice) from Dino and the other techs. Just last year the motherboard died on our perfectly good ~20 year old oven. I called Landers and they spent time with me trying to track down a replacement motherboard. And most recently that washing machine needed replacing and we bought a new one from Landers, whose prices are competitive with the big box stores.

S&
Review №3

Just want to say how much I appreciate Landers Appliance. The tech was so gentle with my wood flooring and completely fixed my freezer issues. If you’re looking at various companies… look no further. I will certainly call on them in the future if I have any appliance issues. Six stars if I could!!! 💫

Tr
Review №4

Landers isn’t the cheapest place in town, but they are trustworthy and high quality service, worth the price. Reliability and peace of mind! Dino is a pleasure!

Li
Review №5

I purchased washer,dryer, dishwasher, stove, abd microwave from Landers. All done over the phone! I honestly can say I have NEVER seen better customer service with ANY company. From Sales with Baiba Wheeler to timely delivery and installation, incredibly knowledgeable employees, installation and clean-up from Bobby, Jude, and Alex, Landers truly exceeded any expectations. With so many complaints these days of lack of service, availability of appliances, and delayed service, you would never know there were any problems going on around us. If you need appliances or service on those you have, go directly to Landers, youll never find any better company!

Re
Review №6

Professional tech who gave me an easy tip for the fix to save me money. When I couldnt pull it off, though, he came back out to make sure the job got done right. A bit pricey for the consult, but definitely worth it in the end.

th
Review №7

The customer service was outstanding in getting my parents their washer! Thank you for going above and beyond to get the washer delivered! Very happy customers!!

Ma
Review №8

They sent a very knowledgeable repairman. Didnt wait too long during these crazy times.

Je
Review №9

I’ve used Landers on several occasions for repairs to my oven and refrigerator. This call was for a gas dryer. They were unable to repair it. I searched for a new one but decided to get it from Landers because I know their mechanics are well trained. Pat was very helpful in selecting one similar to my old one.I recommended them to a my neighbor and she was pleased.

Ch
Review №10

Where do I begin?! I am soooo happy I came across Landers Appliance when searching for someone to fix my gas powered dryer, Leah who took my call was very friendly and informative. She even called over the weekend to confirm my appointment for Monday. Mr. Lee or as he called himself “ Lee from Landers “ is wonderful ! He called me 10 minutes before his arrival and upon his arrival he was very professional and had such a welcoming personality. I really appreciated how he took the time to teach me a few things about my dryer. As well as made sure to double check his work and test the dryer to ensure that it was still working before he left. He even went as far as checking to make sure everything is secure from outside where the dryer released the heat to the inside of the dryer when he took it apart. Which was actually pretty cool seeing the inside of a gas powered dryer ignite with all the flames! lander’s pricing I would say is fairly priced although thankfully my dryer didn’t need a lot of work but for the pricing of diagnostic in comparison to other companies charging every 30 minutes or hourly excluding the diagnostic, lander’s price is reasonable . I would definitely highly recommend them! Especially, since Lee is very knowledgeable and passionate about repairing ! The man knows his stuff! Lee also shared fun facts with me .If you ever get Lee as your appliance repair man ( you’ll know it’s him because he is very tall and his personality is big too ! Haha) ask him to tell you the facts about “ a buck “, “ a shot glass” and “ the bridges in Maryland”. Thanks again Lee! You’re the best !

Pa
Review №11

I have used Landers Appliance several times for repairs for appliances. Every time they have been great. I get y appointment for a service tech in a very timely manner. They were here to fix a 40 plus year old dryer and were in and out in under an hour and the dryer is working perfectly now! They are very dependable and if there are any problems they will make it right.

Jo
Review №12

Bought a Dishwasher & had it installed by Landers. They are knowledgeable professional, communicated perfectly, and on time. Support locally owned independent businesses. Their value is far beyond Dollars and Cents. It boosts the local economy and makes SENSE.

Be
Review №13

Our issue wasnt resolved with a part replacement, so they came out again and fixed it with another part, only charging us for labor.Great service, friendly and reliable staff - Highly recommend.

Ka
Review №14

Great customer service very friendly answered all my questions.

Re
Review №15

Steve was very friendly and exlained the repair procedure me. He respected that he was in my office and took care being quiet walking around. Thanks again for the service. Regina

An
Review №16

Super helpful! Showed me what was wrong with the washing machine, and then how to fix it on my own since it was a simple repair. I am very appreciative and highly recommend!

Th
Review №17

I purchased the dryer and it arrived broken. They refused to replace it. It has since broken again. They have been out for 6 service calls and it is still not repaired. Do not engage with this company. Turn and run. The worst appliance experience of my life.

Na
Review №18

Very dependable, and honest, couldnt find the needed part to fix our refrigerator and rebated the entire service call fee.

Di
Review №19

I work in property management and have been using Landers Appliance for 20 years for repairs needed for our rental properties. Landers always supplies superb service to me each and every time! The customer service is out of this world! They are always honest and reliable! I often refer them to friends and family!

El
Review №20

I strongly recommend Landers to everyone I know~ The technicians are extraordinarily professional and well trained. Theyve repaired two of my appliances: a newish, high-tech refrigerator (a couple of years ago), and last week, my old, gas-fired dryer. In both cases, they arrived promptly; carefully diagnosed the problem; offered smart solutions for my consideration; and then were able to make the repairs readily. I feel lucky to have found such a solid and reasonable firm to count on when Ive needed help. Its a bit rare to have such consistency, but Ive heard similar stories from my neighbors. They are a Baltmore gem.

Ma
Review №21

I ordered a dishwasher from Landers last Friday, February 26th. It was delivered today, March 1, just 2 days later! The installers came on time, wore masks, removed the old appliance, installed the new one and left everything clean and tidy.Communication, support and service from Landers is 5 star. They are professional, responsive and knowledgeable. I strongly recommend them for all your service and installation needs.

Mi
Review №22

Very professional and honest. I would definitely recommend Landers and I will use them in the future.

J
Review №23

Had the part to repair my Kenmore 90 series gas dryer. Fast friendly service.

Jo
Review №24

Customer for over 20 years. Great service and have helped me so many times. Billy is professional, honest, and talented.

Lo
Review №25

Great little appliance store located in a small business park. Maytag and Whirlpool are main focus, I believe. No Samsung or LG, I know that much. Reasonable prices and friendly employees as well.

Ca
Review №26

Lee came to fix my dryer. He was very polite and a pleasure to deal with. Very punctual and knowledgeable. He ordered the parts needed and came to my house as soon as the parts came in and completed the job. If I ever need anything else repaired I would definitely ask for Lee again. Thanks Lee.

Di
Review №27

Could not be more pleased with the service I received on my old whirlpool dryer. Bill, the repairman, explained the repair, provided a price for repair, fixed the broken belt and checked to make sure the dryer was heating properly and other parts did not need to be replaced. He was very thorough and professional and I will certainly call on Landers in the future if I need other appliance repairs. A perfect solution to my problem!

SH
Review №28

Purchase & installation of gas range:Landers provides high quality, personalized service with an experienced staff. The opposite of a Big Box store. Delivery was as scheduled, and very smooth.A five star experience.

Sh
Review №29

Great expedient service! After failing to get a service appointment (or even a live person) from the preferred service provider through the manufacturer i decided to go with a local company. They answered the phone, scheduled us immediately and were transparent about the service charge. It was more than fair and less than half of what the other service provider was charging. Our dryer was promptly fixed after ordering the parts we needed. Would be happy to use them again! Highly recommend!

Jo
Review №30

I have purchased various appliances with Landers over the course of many years and had those appliances serviced on the rare occasions when something needed to be repaired.I have always been pleased with both the products they sell and the service they provide.I would highly recommend them.

Co
Review №31

Steve was very professional and knowledgeable about appliances. He went above and beyond!

Er
Review №32

It was a great pleasure working with everyone at Landers. I mostly coordinated with JoAnn and Dean but everyone I interacted with was so nice and helpful at all times.I especially want to point out Shawn, Bobby, Steve, and Rob - the gentlemen who removed the old refrigerator out of the property and brought in and installed the new one. Zugell and I were really nervous about this because we coordinated the move on behalf of our client and of course we wanted everything to go perfectly. We were concerned about damage occurring to the new refrigerator during the move and damage occurring to the recently refinished hardwood floors in the house. Shawn, Bobby, Steve, and Rob definitely eased all of my concerns with their calm attitudes and friendly personalities. They never showed any ounce of stress. They showed confidence and knowledge in what they were doing which made me feel like there was nothing to worry about. Even when I was taking videos and pictures of them (to show our client the progress) they didnt seem to mind the added pressure of someone watching. The way they communicated every move with each other was a perfect example of how a successful team should work. They never took the next step until there was agreement/confirmation that everyone was on the same page. They gave clear instructions to each other. And they always thought ahead to prepare for what was coming next. They took their time, never rushed a move, and showed care for their surroundings. Overall, I was highly impressed with the work provided by Shawn, Bobby, Steve, and Rob and the experience was enjoyable because of their excellent professionalism.

Ja
Review №33

Very professional, assessed issue with ice maker, showed us issue, came with replacement part, installed and out the door. Would highly recommend.

Ka
Review №34

I had trouble finding an oven in stock due to COVID-19. Someone recommended I try Landers. They were extremely helpful, worked with me to find a new stove that I love and delivered it on time. Installers were pleasant and helpful. Defense would recommend!

Li
Review №35

After having Landers repair man come to work on my old dishwasher I decided it would be a better investment to purchase a new dishwasher. Every step of the purchase was easy and professional - from the sales staff to the delivery and installation crew ! From purchase to installation was 2 days ! Couldnt be more pleased !

Mi
Review №36

I called Landers to help fix a leak in my washer. My technician was on time, courteous, and patient. He showed me source of my issues and saved me from a costly bill. I would happily call Landers again.

Me
Review №37

I called Landers Appliance at 8:30 a.m. this morning and they were at my house by 10:30 a.m. The repairman was knowledgeable and extremely quick. He helped us fix our 24 YO refrigerator and its already back to work. Fair price, Highly recommend!! Thank you, George!

Co
Review №38

The technician was on time, diagnosed the problem, clearly explained the costs associated with the repair, and repaired my dryer same day. I have and will continue to recommend Landers to all my friends and family.

Ju
Review №39

Our service person-Natt-did an excellent job.We appreciated his professionalism and expertise and will definitely recommend your service.

Ja
Review №40

Landers has provided service and best practices for me in caring for my kitchen and laundry room for decades.

De
Review №41

Landers did a diagnostic of my refrigerator/freezer. As the compressor is still under warranty, Landers informed me of what to do to get LG (the refrigerator brand) to install a new compressor. And he recommended which brands actually try to redesign their appliances so they have fewer reoccurring problems.

Ho
Review №42

The repairman knew what he was doing. He diagnosed the problem quickly, ordered the part and now the dryer is working like new. I highly recommend Landers and intend to call them with future appliance issues.

Na
Review №43

I have used Landers repair service for many years. Wouldn’t go back if they weren’t great!

Ei
Review №44

Landers is always professional and honest. I love my new oven

Pe
Review №45

Landers always provides an honest and thorough evaluation of the issue. Their repairs dont fail later and they provide cost effective options when the repair may be too expensive for the value of the appliance.

Ca
Review №46

Bill was quick, efficienct, and personable. I didnt feel like I was being talked down to or anything. He was able to diagnose the problem and tell me what to do (thankfully, it was something I could do). I would definitely recommend Landers services to anyone who needs an appliance repaired!

Cl
Review №47

The 4 men who installed the appliances were great! You felt confident that they knew what they were doing.

Al
Review №48

Great experience and would definitely recommend and use for other appliance repair. Landers was responsive, fast, and very helpful. Thanks!

Wi
Review №49

Great customer service, small discounts, but they know a lot about many different brands of appliances. We got a new washer and dryer (Maytag commercial grade) and dishwasher (Frigidaire), all deluxe models, with installation and disposal of the old appliances for $2400. As I said, small discounts but 10 year warranties on both washer and dryer. It was a decent deal. Very knowledgable staff. We also have used the company for appliance maintenance.

Fa
Review №50

Joseph was very knowledgeable and friendly. It would have been very expensive and taken a long time to have our washer fixed. He took the time to talk to us about what washer we should get and why. I will definitely use them again.

Ou
Review №51

We bought a Maytag electric range. It was delivered on time and installed. Alex, Jude and Isiah who delivered the range were professional, pleasant and efficient.

An
Review №52

Responded quickly to call us and offered an appointment few days later. Gentlemen’s showed up professional and on time. Will continue to use and recommend Landers.

Fr
Review №53

Appreciated the insight and efforts of his staff (Danny & Matt). And how Dean reviews his diversified reviews. Shows a lot about their business model. My advertisement pitch would be Henry Winkler showing how using Landers Appliance will take you back even in a pandemic to happier days...then showing the clip on YouTube Fonzies Magic Touch.....how easy and effortless repair can be. Youd have the phone ringing off the hook. Erick Hauf

Ri
Review №54

I was very pleased with the service and the repairman was very professional and friendly. He let me know exactly what the problem was, ordered the part and was back within a week to replace the motor and washing machine is up an running. thank you

We
Review №55

We use Landers for all repairs. I never buy service plans anymore because of poor experiences with others in the past. We love Landers because we know we can count on them for exceptional work.

Su
Review №56

I have used Landers for years and have always been very satisfied. I recommend them to friends regularly.

Pa
Review №57

Very responsive and easy to work with. Very transparent throughout each stage of the purchase and installation.

Da
Review №58

Quick response, professional service, helpful advice for avoiding future breakdowns. Will reuse again.

Ro
Review №59

George is the “ best”and most polite person.We are very pleased with the fix. He diagnosed it quickly and fixed it. We will use you on all our products.Great jobRon

Ma
Review №60

Spare yourself the trouble. The technician couldnt tell me what was wrong ( imagine that at a premium price). So it was an lets replace parts till it works approach. Company called and cancelled, came to make the repair didnt have the proper manpower. To top it off they scratched the floor doing nothing.At this point I just wanted to speak to the owner, he didnt want to listen.., maybe theres another side to this company but I didnt experience it.Landers name is mud to whomever I come across for the rest of my life.And like clockwork..Landers won’t address the problem until it’s posted in his reviews..be witness folks..many other service providers..This business is the absolute bottom of the barrel..

Me
Review №61

Joseph was excellent, professional and prepared! He quickly identified the problem and even had the part already to install. Very pleased!

Be
Review №62

Perfect. Repairman was on time, cordial, repair complete, we were very happy with his A1 service.

Br
Review №63

The guy that came over was knowledgeable, friendly and quick. He helped me understand what was wrong and made suggestions for a better fridge purchase next time!

Ed
Review №64

Landers wanted to charge me for delivery, went to home Depot same Maytag washer,free delivery

An
Review №65

Great service as always with LandersGeorge. George explained everything concerning the refrigerator and how it works mechanically. As always great service will call again but hopefully not too soon. Thank you again

Ja
Review №66

My technician arrived shortly after a call from the office saying he was on his way, in the earlier part of the given window.He was thorough, knowledgeable and courteous. He wore a mask.I will definitely use Landers again for other appliance repairs.

De
Review №67

Service people were polite and accommodating.

Ni
Review №68

The technicians at Landers are knowledgeable, thorough and experienced. We have used them for appliance repairs for years. They never disappoint.

bu
Review №69

Our technician Joe came on time made sure he found the problem as apposed to just ordering parts. He was amazing. Fixed our washer that day, very honestand professional. Of all thats going on it was a treat to have this kind of service

Ro
Review №70

Would not use their search engine to find a universal replacement part I needed. E Bay has it but must be flown in from China. 1 1/2 month delivery. To be fair, Landers did, however, answer my inquiry.

Ma
Review №71

Guys couldnt even fix my problem but were the absolute best in terms of professionalism. They gave solid guidance and recommendations for a way ahead, they followed up and were timely. Couldnt be happier with my experience with them. Highly recommend, they will be my go to business for appliance repair in the future

de
Review №72

I have used Landers Appliance for all my appliances, and have referred them to family members. George has serviced our appliances each time, he is wonderful, knowledgeable and professional. Once he fixed something there has never been a problem again. Each time I’ve called I was greeted with a kind, helpful person, eager to help and get someone to me as soon as possible. Truly the very best in their field!!

Fr
Review №73

Our serviceman arrived on time and was able to rescue an appliance which fits perfectly n its current space. We were extremely concerned that because of its age it might need to be replaced and is no longer available in that size. Now it is back in perfect working order. Extremely good service, polite, clean, and we felt very safe by the precautions he took during COVID-19. Highly recommend!

Ka
Review №74

This is my go to place for appliance purchases and repairs. They are knowledgeable and a pleasure to deal with. If they can walk you through a problem by phone before scheduling a service call they do so.

Ke
Review №75

Joe was incredibly professional, honest, and helpful! The customer service and sales department were very warm and responsive.

Al
Review №76

When our fridge couldnt be fixed in the middle of a pandemic, Landers came to the rescue, delivering a new one as soon as possible. Our repair man, Steve, gave excellent advice and helped us every step of the way. So glad we found Landers! Happy to support local, as well.

Br
Review №77

Fast, professional, clean. Great work at a fair price.

An
Review №78

Came the same day I called. A part needed to be ordered. Returned in 2 days to install part. All is good

Su
Review №79

Landers has repaired many appliances for us. They are fabulous to work with. I recently had a gas scare with my oven and they were here the next morning. The same tech always comes to my house so I feel like we have a relationship now. I feel they are trustworthy and honest. Saved $500 because tech was honest with me about the situation. Love them.

Tr
Review №80

I have used Landers Appliance several times to address issues in a rental property I own. The competence, knowledge and integrity of the technician sent has been outstanding. I highly recommend them.

Mo
Review №81

Friendly, helpful, and prompt. The stove was of good quality and not damaged. Their service and staff were friendly and helpful, and their delivery professionals took great care with the delivery and installation. They were 100% better in customer service than the employees, management, and delivery staff from Lowes! Landers also answers their phones unlike Lowes! Thank you so much Landers Appliance! We really appreciate everything you have done for us!

De
Review №82

Landers Appliance had the washer we wanted in stock, the sales girl was very helpful and the price was better than the big box stores. The delivery men were professional and clean. A very nice experience. Would purchase from them again.

Ju
Review №83

Very experienced, friendly and efficient technician.

Jo
Review №84

Our new microwave was installed yesterday. We could not have been more pleased with the entire process - from the day we walked into Landers Appliance until the installation was completed.Everybody involved was courteous, polite and helpful,Our THANKS to everyone involved!

Ma
Review №85

The tech was here within an hour. He tested the appliance (gas dryer) to ensure we did not have an actual gas leak. He determined a connection inside the dryer was likely worn and could be causing the issue (gas smell in dryer after clothes finish) but that it would be a $400+ job, and he noticed the dryer was 13 years old and frankly advised that since this is not an immediately dangerous situation, our $$$ would be better spent on a new unit. I appreciated his honesty!!

Ri
Review №86

I have used Landers several times for different appliances. They always provide excellent service. Very honest folks to work with. I highly recommend them.

r
Review №87

Great people here. Our salesmen took the time to find the right fit for our home and budget. Certainly no pressure or attempts to sell beyond what you need. Can not beat the prices either. Will come back again.

pa
Review №88

Steven was an excellent repair man and very professional. Would recommend them to anyone. Will definitely use them again

Sc
Review №89

Excellent service and an all around positive experience. I learned a lot about appliance repair and proper maintenance just from talking to them and watching them work. They were honest and upfront about what needed to be done and where I could save money. Would highly recommend.

Da
Review №90

The service was quick and professional. The price was good too. I would use them again.

Li
Review №91

Excellent service. Techs are knowledgeable, professional and thorough in explanations. I use them for EVERY repair.

Br
Review №92

My experience with Landers was amazing from the beginning. My fridge decided it wanted to stop cooling, and a neighbor recommended calling Landers in order to fix it. The Technicians (Steven and Lee) came within 2 hours, immediately found the error code, ordered parts and had it fixed 2 days later, saving me thousands of dollars. I couldnt be happier.

Ch
Review №93

Ive used Landers appliance for many years. They always give me great guidance and get the job done. I recommend them very highly.

Je
Review №94

Steve was courteous and on time. Knew right away what the problem was and whether or not we should fix it. Very satisfied with their service. I would and have recommended them to others.

Ma
Review №95

Always very professional. I trust their recommendations. Always on-time and very efficient. I highly recommend Landers for both new appliances and repairs.

ke
Review №96

I dealt with my fridge freezing stuff up for 2 years. I should have called them sooner.

An
Review №97

Great, Chip was diligent in researching my part which another larger store said was unavailable.

Ka
Review №98

I have used Landers multiple times for my fridge and dishwasher, but this last time was for my steam dryer. It was less than two years old and Steve was great at diagnosing it and being honest about the issues. I can’t thank you enough! The piles of laundry are slowly decreasing! I definitely recommend them for any of your appliance issues! Happy Holidays! Please pass this along to Steve.. he deserves recognition.

Da
Review №99

Two guys delivered my freezer with no problems

Ma
Review №100

Bill arrived shortly before I returned from work, I walked in to find my wife laughing and carrying on a conversation with him as he worked. I then talked to Bill about various things for an hour or so as he continued working. It was a pleasure.

Information
30 Photos
100 Comments
4.8 Rating
  • Address:7032 Golden Ring Rd, Baltimore, MD 21237, United States
  • Site:http://landersappliance.com/
  • Phone:+1 410-682-3232
Categories
  • Appliance parts supplier
  • Appliance repair service
  • Refrigerator repair service
  • Washer & dryer repair service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8:30AM–1PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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