Great store and so much cool stuff in there. Dealt with the manager Troy and he was great! Had questions about solar batteries and he was able to answer all of them for me.
KEYFOB PROGRAMMED IN HALF THE TIME OF THE DEALERSHIP! Always have a positive experience with this store. Watson location is horrible!
If I could give zero stars I would.. dont pay cash.. always a hassle. Bought 2 batterys .. guy said if they dont work bring them back.. failed to mention that anything over 30 bucks a check must be issued..what a gd joke.
I was stranded on a parking lot with a dead battery. My husband drove the 40 minutes to my rescue with jumper cables and got the car started. Then I called the closest Batteries Plus and asked if they had a battery for my make and model car. Sam answered the call and said he did have one. When we arrived 10 minutes later, Sam already had the battery and his tools ready to go and met us at the door. Then, when he saw the date on the battery, he offered to check on the warranty. We pulled out of Batteries Plus in Ballwin 20 minutes later with a new, properly installed battery at no cost to us! Why would we trade anyplace else?!
If you have a cracked screen on your phone, go here. Incredible customer service. I was very impressed, explained the process and was complete on time.
Literally the most amazing battery buying experience I have ever had. The manager and employees were super helpful and helped us pick out a battery based on our needs for our solar set up. Will def come back!!
Great friendly and helpful staff. Needed a battery for my van. They tested the old one and installed the new on in 15 minutes.
Good prices and easy to order online and pick up.
The gentleman that helped me was so nice and helpful. I would come back to just have him help me with my battery needs. Thank you for a pleasant experience.
Ive never bought a battery from this type of store. I came in about 6pm and it was staffed and the employee was ready to get my order processed (online car battery). The battery was ready quickly via email notice(maybe 30 minutes). No hassles, quick service. In and out in 5 minutes. I hope it lasts for many years.
I was able to recycle my fluorescent tube. The nice man even went out to my car and carried them into the store for me.
Purchase of a new car battery was fast and installation was free with appointment times readily available. Discount for online ordering and competitive prices were also a plus.
Called and had a battery reserved then said Id be there after work to do the repair. I got there at 540, drove 30 minutes and was told they wouldnt do it since it was after 530 which was never said on the phone.
I went in for batteries for our fob they had it right there put it in for me everything is wonderful
Helpful, friendly store personnel. They had my batteries ready before I arrived, including the rebate coupon and carried my batteries to my vehicle.
The staff was very friendly and helpful. They took their time to change and test my dead battery in my car.
Fast & Friendly as always!
Both gentlemen working were friendly and helpful. They had the product we needed, in stock, and were knowledgeable. I also discovered they have a watch battery replacement program. We will be back to take advantage of that program.
The staff at Batteries Plus Bulbs can has always been the best! So friendly and helpful...and they always have great advice or suggestions...and the best service!
Super nice staff, make buying $1,000 of golf cart batteries easy. Much better price than many other battery sources. Nice. Will influence not to check so many other vendors and sources, but will directly to Batteries and Bulbs.
Staff is always so helpful
I went there to get a battery for my phone. I was told they could not sell it to me outright and would only sell it to me if they put it in. He said it is sealed and they needed to put it in. I have put new batteries in all my phones without incident. They were not rude, just unwilling to sell batteries at a battery store. I went to batteries plus on Watson and they sold me the battery which is now installed in my phone and working great. They even directed me to a website to help with installation. If you are a do it yourselfer avoid this place. I don’t understand their thinking here. I can order the battery all day long online. Turning business away is bad business.I will not be going back for any reason.
Cant find certain batteries and they always have the ones I need
Good service and good price.
Great service and such a friendly staff! I would highly recommend for any iPhone repairs
Great service ...as usual!!!
This is a great batteries plus store. They have awesome employees. My RV batteries got low from not starting it enough probably. They charged them up for me and did everything with a smile. In a time where so many business forget that just being nice can make a customer feel good these guys don’t miss the boat.
I go there for watch batteries phone batteries as well as gadget batteries. They ALWAYS have the right battery. Makes sense to get car battery there. They are always friendly and fast.
Hey tell me everything that was wrong with my phone and they were really helpful on everything that I wanted to be done
The associate was cordial and suggested me the right bulb I was looking for. They also took my worn batteries and old bulbs for recycling!!
In and out very quickly. Appreciate the excellent service.
It was easy to order the batteries we needed for our motorhome. The repairman said 2 of the 6 batteries were bad. So I went online and found that Batteries Plus Bulbs carries the 6V heavy duty golf cart batteries for our coach. We called the mechanic and he said we needed to replace all 6 batteries.Arrived at our local Batteries Plus Bulbs store and they found both orders and loaded them right up in our truck. Very friendly and helpful people at the store.
Great guys. They take care of you. Very helpful finding what you need. Batteries and also fixed my phone.
For anything from your watch to your car, great place to get batteries.
I would definitely recommend this location. Everyone is extremely courteous and knowledgeable, especially Steve. Steve was more than helpful and generous. Thank you guys so much for such a pleasant experience. I will definitely be coming back.
Always helpful and very knowledgeable every time I go in. Very friendly and courteous.
This one in in St Petersburg Fl.Good service
Polite. Respectful. Efficient.
Love these guys! Always helpful, good prices. I get nervous at super specialized places BC sometimes they make you feel dumb for not know a, b, c but I have never had that experience here. Highly recommend!
I just want everyone in Ballwin to know the service is amazing at BatteriesPlus Ballwin.Andrew was so helpful with my childs little riding vehicle. He replaced the battery and even loaded it in my van.Thank you Andrew for your great service!
Excellent place for key batteries and making keys.
Very helpful friendly and knowledgeable employees
Good prices, great service. I was able to get a security key cut for my car at half the price of what the dealership would have charged me.
Great experience and service every time I go in!! Keep it up y’all!
Super nice guys. Ben and another associate fixed my phone that shut off for no reason. Disconnected and reconnected the battery for free. Thank you so much for the help!
Had a duplicate fob made. Got an appointment at 11:00 and was out by 11:15. Less expensive than a key maker.
They always take my batteries
I was very impressed with the integrity and efficiency of your service. I was able to order pay online and get quick and efficient curb side delivery!! Excellent!!
Used services @ Batteries Plus this weekend, I was easy. I felt the Covid policies were effective and enforced, and I got my phone fixed!
Todays visit was great! Super service- efficient, competent, professional, and polite. My last visit was not so much. Hopefully that salesperson is gone. What a complete turnaround!
It was awesome. I had met with another lighting company regarding the changing of my florescent 8 lights to LED. The other company wanted to sell me whole new fixtures. After doing some research and then contacting Batteries Plus Bulbs, I purchased new 8 LED bulbs and replaced them myself. Enclosed I eliminated the ballast that run the florescent tubes with the end result of using 70% less electricity and incredibly brighter in my shop. I saved over $1,600.00 and much more on my future electric usage.
I think $20 to purchase and change a keyfob battery is outrageous when the battery itself costs about $5. I was in a bit of a pinch so I forked over the cash.
Service was fast and reasonable priced
Screen replacement on Galaxy S9. Easy appointment. Did the work. Hour and half later, done. No issues.
Found the battery I needed online and after I received the email stating that it was ready for pickup I headed for the store. When I got there, was told that there had been an error and it was not available. Having driven a bit to get there I was a little annoyed. I left the store and called online customer care. They were confused as the battery showed being in stock. I was put on hold and a few minutes later, the excellent customer service person (Amy?) asked me to go back to the store and pick up the battery. It was an upgrade to the one I ordered & paid for. I shouldn’t have had to leave & then come back but was given great assistance from online & by the store in the end. The battery works great,fit perfectly and I didn’t have to wait for shipping. I would shop for a battery again from batteries + bulbs-
Had a new FOB made for my Toyota Corolla.
Great service! I had to get a battery that I was unfamiliar with. It was so nice to be able to walk into a store and ask questions rather than ordering online and guessing what I needed. Thank you Batteries Plus!
I have been a customer of Batteries or Us for a long time. I have gotten light bulbs and batteries for my watches and my telephone. They great service and great people to work with.
They were very nice and more than helpful! They replaced my cracked phone screen, put on a screen protector and new phone case in less than an hour. Great prices and wonderful staff! I would highly recommend them and I will definitely be going back if I need anything!
Got my cellphone glass replaced. Very professional and quick remair... on time...
Great experience. Ordered my car battery on line and got a nice discount. Came in the next day and they installed it immediately using a battery minder. Very efficient. Also picked up a hard to find flourescent bulb Id been looking for. Thanks guys.
Ordered on line, then brought my golf cart battery to the store, they gave me a new one, and took the old core - I didnt have to lift a thing (80lbs each). Quick and easy.
Prompt attention- safe environment for these times - clerk very knowledgeable
Easy
Excellent service. I am extremely happy with my phone repair. Thank you so much eh
I am only giving 2 stars because the guys here are normally nice. BUT NEVER IN MY LIFE HAVE I BOUGHT AN ITEM FROM SOME WHERE AND WENT TO RETURN IT....AND THEY HAVE TO SEND ME A CHECK IN THE MAIL. They could not do returns in the store. Is this a real business or not. Because that it UNHEARD of to me. Sorry not so good rating.
Purchase online and pickup in store works great. 10% off was available bu t forgot to enter the coupon code. The clerk carried the battery out and took in my core from my van. Awesome as usual
They had my obscure battery in stock when I needed it. Sales person was helpful and quick.
Been a customer for several years. Would highly recommend!
Tried here a few times and it’s never a good experience. I’ll drive out of my way to go to a different location from now on.
Great service! I needed a battery for my 2012 Dodge Charger keyless remote and they were extremely helpful, installed a new battery in 4 minutes and reasonably priced.. wonderful!!
Great service, knowledgeable and helpful!
Knowledgeable, polite staff; unbelievable stock on the shelves -- you guys have EVERYTHING! Fair prices.
I am always IMPRESSED at the Customer Service and GREAT DEALS when I shop here...
I had to share my experience at the Ballwin Mo location, I have never shopped at that location before, and my first experience at a Batteries Plus wasn’t so great. My home security battery went dead so I called Ballwin and got a very patient gentleman on the phone, he told me what battery it possibly was and YouTube my model and he texted me the link on how to remove it. I came in a few hours later to purchase and met Steve the man on the phone and John who was just as nice and helpful. As I waited in line I witnessed these gentleman help customers who were abit needy in my opinion and they seemed like they were very happy and worked great as a team. After my purchase I came home after learning what else this store offered and my wife decided to stop in there to get a watch battery changed and a car remote battery changed, she was met by Steve who not only changed out the batteries for her but talked to my wife as if she was human, not just trying to sell her things she didn’t need, she came home expressing that this purchase really changed her mind on whether to shop at batteries plus again. On our first trip to a batteries plus store we were unhappy with the service, the employees pressure selling and just sounded like they worked on commissions. Sorry for the long review but if you want great service stop into the store in Ballwin and ask for Steve ( taller skinny guy short hair maybe mid 30’s) and or John ( tall, bald, and beard probably mid 20’s. Thanks
Reasonable wait. Very good service by tech.
They went above and beyond service. My daughter shattered her phone plus cameras werent working. They fixed all and did the best at a great price! Two thumbs up for Chris at Batteries Plus Bulbs off Manchester.
Needed battery for my phone
The team was very polite and helpful with the questions that I asked.
I cannot say enough great things about these guys. T-Mobile was absolutely no help. T-Mobile referred me to this store, because they no longer carry batteries for their own phones. I havent had my cell long and for some odd reason the battery was struggling to hold a charge. I thought Id purchase a new one but one wouldnt be available for a week. I work in the surgical world and being without a phone even an hour was pushing it. These guys used their equipment to out a heavy duty charge my phone to get me up and going. Im sure T-Mobile couldve done the done but never even offered. This Batteries+Bulbs store on Manchester Rd gets Five Stars*****
Friendly and helpful staff, besides good value for a cell phone battery replacement. Even told me of the online credit available!
Fast, friendly and efficient.Had what I needed for my car fob and got it apart, check the old battery which was very low and replaced a new battery after checking it and showing what it should be. I was in and out the door in 5 minutes or less.
They always have the batteries I need!
Service, selection, and price.....the place I go for batteries and light bulbs!
Ordered online, picked up at store, easy-peazy!
Ordered a new car battery online for pickup at my local store. It was super fast and received a confirmation email that it was ready for pick-up literally within 5 minutes of the order being placed. Pick-up was also very quick. The guy even partially filled out the mail-in rebate form for me too. Ill definitely use BatteriesPlus again!
2nd visit here and its my last time going. Went in for a key fob battery got it told it it was the correct one after 5 minutes of verifying dont get asked for a phone number, and dont have a receipt (didnt think I was gonna need on ) well turns out wrong battery . Call them up ask if theres anything they can do, person on the phone says as long as it has a charge and that they could verify its theirs they can do it. Guy in store says he cant hands are tied even after explaining what I was told on the phone.garbage not going back . Love being out money .
Great place for watch batteries with lifetime warranty.
I bought the best battery possible and the most expensive one for my car, since day one the battery won’t hold charge even though it’s my daily driver after I get somewhere and shut off the car the battery goes dead in two hours. 1st contact with the store, they told me it’s the car not the battery. Took the car to Maserati and they examined it and gave me a report that it’s the battery. Called them back and they requested I bring the car so they can examine the battery again, did that, they said the battery is holding charge. Took the car to the BMW dealer that I work at and examined the car and they said it’s the battery, also took it to meineke and firestone and they said the battery is the problem. Why would all these places lie and say it’s the battery not the car if they’re there to make money fixing cars????? I got all those reports because the way they treated me is not acceptable specially because I have a warranty and I’m a very busy individual, I will be in contact with my lawyer next week. BMW recommended that I buy the same brand battery and see if I’m still going to have any issues, we did that and all issues disappeared and battery is functioning well. Now I have a dead 300 dollars X2 battery sitting in my garage!Keep in mind, their manager is aware of the situation and multiple other employees as well.Being in the car business I understand what customer service is and this is definitely how NOT to treat a customer.
Did a great job on installing a new battery.
Ive had to have 2 iPhone screens repaired at this location and they did a great job both times! The customer service, quality of the work and prices were excellent! Thank you!
They have every battery or bulb you might need. Very friendly and helpful personnel.
Horrible service! Mis-diagnosis of my apple watch cost me $70.00 for battery then the told me it was something else which would have been $200.00....so $270.00 for a $300.00 watch. They would not refund my battery I used for 2 days! So stuck with a battery. Absolutely no call from store manager when requested!Definitely think twice before you have a phone or watch repair
Told to drive to store to pick up 2 batteries . Arrive 4pm Friday. one battery. Will call when second arrives. Do you expect me to drive out again. Just mail the item. It costs me more time and money to get something I originally ordered on line and paid for
Extremely great work with amazing customer service.
Friendly crew helped me getting my car battery replaced on my Subaru, also bought a couple of flashlights. I will definitely come back to this location!
Great customer service. I have purchased laptop battery, microwave light bulb and phone batteries at the Ballwin, MO store. They have helped me with phone issues very well.
Ryan helped with my car fob. Top notch service.
Knowledgeable staff. Loading and unloading help.
This is the WORST place to get your phone repaired. After the repair my phone started “ghosting” several times throughout the day. I dropped my phone one time with a case on and the screen cracked immediately. The materials used in this store are not good quality. The so called “warranty” they have is absolutely ridiculous as it covers nothing. I called twice to see if my phone would be covered with different issues I was having and both times I was rejected, saying those specific issues were not covered in the warranty. I have talked to other customers and they too have similar stories. Do yourself a favor and do not get your phone fixed here. You’ll end up spending more money in the long run like I unfortunately have to now.