Very knowledgeable salesperson. Its nice to be welcomed as you come through the door and be met with someone who really knows their product line. Much better experience than the big box stores.
David was very knowledgeable and helpful. I have been trying to order a Whirlpool Dishwasher and David was able to check on availability and ETA on delivery. Many other places I checked I was told it was almost a year wait for a delivery on the dishwasher I wanted. Thank you so much!
Josh was extremely knowledgeable and I was 100% confident he was recommending the right appliance for our needs. The prices were as competitive as any big box store and their availability and delivery was much better.
Josh was so helpful in describing his experiences with several top brands of stoves and fridges from professional training modules and from personal use. He walked us through several iterations of quotes as we explored different options for outfitting our kitchen with patience. We highly recommend Slyman Brothers!
I purchased a range from Slyman Brothers when we were having our kitchen remodeled several years ago. When I was in need of a washer and dryer recently, I didnt even look at big box stores. I knew the best customer service and prices were at Slyman. I had a no hassle experience, all my questions were answered and it was so easy! Josh was great to work with, and I will continue to purchase from Slyman Brothers for my appliance needs!
It’s remarkable that there is actually somebody out there that is so efficient. Josh knows his product, knows how to find what is available and has an uncanny sense about what you might want or need. At the same time, he is professional, polite, and friendly. He is definitely a great asset to the company.
Slyman Brothers has always been a solid,straight forward, local, family owned business that have been a pleasure to do business with. All of the staff are very knowledgeable about the products and product lines. The showrooms are clean and offer a large display of current models.. I would highly recommend you give them a visit before making your next appliance purchase.
I was there with my sister who bought a refrigerator. While I did not purchase a thing, I just have to say how good the people working there are, from being knowledgeable about their products to no pressure sales to treating their customers with respect.
Great experience with Slyman! Josh was great. We went in knowing what we wanted, he helped us out and got us taken care of. Prices were significantly cheaper than those on all big box stores websites. Since we are building, we don’t know when we will need our appliances delivered. Josh said if we we need to, they’ll send us out some loaners if there’s a delay, and they’ll absolutely hold our appliances in their warehouse if they come in early. You can’t say that about a big box store. Great service and great to work with!
I needed a washer and dryer pronto! They recommended a set that I liked. It was a good price! The delivery was two days later.
Great experience shopping at Slyman Bros. Dan was way to work with and very responsive. Prices were very competitive and we love knowing we will have a trusted local business standing behind the products.
Ian is our “go to guy” for appliances. He has outfitted out new kitchen and now our laundry room. A big box store in Ellisville took us on a 8 week fiasco and we still didn’t have a working washer and dryer. Ian located the pieces we wanted and they will be delivered in a week or so.
My salesman Ian was friendly and helpful. I needed a range and refrigerator. He took the time to show me several pictures and was very patient. He was knowledgeable and answered all my questions. It was a pleasure to deal with this young man.
Excellent information and expertise and patience with all our questions! Very satisfied customers at the sales point so far!
Chris was very pleasant and knowledgeable aboutdishwashers. So far I am pleased with this serviceand the previous purchase. If the delivery is 2 to 3weeks, that will definitely be a plus. Chris said hedstay on top of it.
Service was great, we purchased a Bosch refrigerator, dishwasher and wall oven/micro combo in February. Was told most likely will receive in July sometime. Received refrigerator fairly promptly, which was a nice surprise. However, we have received no update of the other appliances purchased and email communication with the sales person has been less than ideal. Was told there is no update and cannot get info because the manufacturer is backed up. But all other questions about rebate info and if we still qualify have gone unanswered. It’s frustrating seeing all the great reviews about communication and getting a different result. Even if there is no update, keeping in touch with customers who made a large purchase would be nice. I even asked about purchasing a washer and dryer and received no response so I went with someone else. Disappointing to feel that our business doesn’t matter.
I bought an entire kitchen of appliances and more. Josh was incredible helpful and knowledgeable. He really listened to what I wanted and provided me so many options and ideas! In fact, I changed my kitchen layout based on a couple of his great design ideas! Loved the experience and am now looking forward to my new appliances.
Sly man Brothers Has always been the easiest, and friendliest place to do business. I also want to mention that everything I have bought over the past 20 years, their prices have always been lower than anybody else’s for the same merchandise. The best part is, they don’t charge for delivery.
Worked with Josh this morning explained that we had been in a new house waiting for a fridge (from a different company) for a month and the shipping company “lost” my fridge. Josh was quick to suggest ones that he can get to my house in about a week! So happy! Would 100% recommend Slyman Bros to anyone!
Excellent experience. We dealt with Ian who was very knowledgeable about his products. He also worked his tail off to get us the washing machine we purchased delivered QUICKLY! (Nick and Donna G)
The showroom was large, organized to easily view the appliances, and spacious. I was greeted as I entered the door, as if they were glad I stopped by. That seldom happens in business anymore. I was immediately met by Ian. He took time to show me several appliances. He was able to compare products for me. I asked a lot of questions and he took time to answer them all. The service was excellent.
Excellent experience. We couldnt be happier with the service from Josh Reagan. He is extremely knowledgeable, a pleasure to deal with, very down to earth and felt he was very honest. Looking forward to having our new refrigerator installed. I highly recommend Slyman Bros!!!
Excellent service. Prices competitive with the big box stores. Would definitely shop here again.
We had to get all new appliances for our home. Our sales representative, Josh (also the store manager), couldn’t have been more helpful. He was very friendly, knowledgeable, not pushy, and helped us get everything picked out in no time at all. I was not looking forward to this purchase process, but actually left feeling like it was enjoyable!
I have always had good service at Slyman Brothers. Someone always there to help you with questions. A beautiful large selection and great show room.
Ian was very informative about how the machine works. He is very passionate about the wash machine and what it is capable of. He is a great salesperson!!
Ian is excellent with details and communication. Very much the pro. Also, very much appreciated in the day of difficult customer service environment.
Love Slymans new location! Large, bright and open with lots of choices. As always, Slymans has great service, knowledgable people and even better prices. Ian was very helpful with our purchase of a dryer, knew his stuff and guided us through the sale with ease. Ive bought all my appliances from Slymans for many years and will always go back. Thanks, Ian!
Josh Reagan was excellent both on the phone and in-person. He is my go to Bro for any of my appliance needs going forward. We used Slyman Bros Appliances in the past and it was a no-brainer who I will call for appliance needs. We needed a compact washer dryer and Josh researched and found the perfect units that could be delivered in the shortest amount of time! They will deliver, install and remove the old units for a price that beat Lowes, Home Depot and others for just the price of the units. Go to the Bros when you need them! The new Ballwin showroom is outstanding and much bigger and better than the past Ballwin location. A++ Josh!! Thank you!!
We are replacing all kitchen appliances. We worked with Ian who went above and beyond to get us appliances we wanted at a price we were happy with. An educational and enjoyable experience. Thanks Ian!
Slyman is our go-to for appliances - great service and great pricing! We worked with Ian on our most recent trip and he was friendly, knowledgeable, and helped us find the right appliances for our needs. Couldnt recommend Slyman enough!
We have had the greatest experience with Josh at Slyman’s on Manchester. We ordered appliances in September and asked them to hold the delivery because our new kitchen wasn’t ready. Fast forward six months and we still do not have a complete kitchen because we have had cabinet issues and they are still holding $14000 worth of appliances. We have now decided to relocate closer to our children. We ordered different appliances to leave in the home to be sold and Josh is willing to exchange out anything we would like for the kitchen remodel of the new home we are buying. Incredible customer service! Flawless and easy and all done through email! Josh I can’t thank you enough for your help! It’s refreshing to work with a local small business that still takes care of it’s customers. Seriously recommend!
Josh is always great to work with. Look forward to doing more business with him in the near future.
Excellent experience with Josh Reagen at Slyman Brothers on Manchester today. He was personable, knowledgable, and professional. Answered our questions fully. I felt that he really was trying to help us get what we needed.
He made it fast and easy, just had terrible experience with Home Depot trying to get appliances delivered. After 5 weeks I canceled that order and came here.
Josh demonstrated strong product knowledge on the Bosch dishwasher. No pressure selling. The larger west county store offered a wide selection. Delivery and installation were set up for the following week. Very smooth process.
I was looking for a replacement counter-stove-top unit. The sales person was very knowledgeable and helpful. He provided quality options. The unit was available and should require minimal modifications at installation. They offered someone to deliver, install the stove top, and take away the old unit.It was a much better experience than the big box store.
I love working with these people! Dan Jochens has been great to work with and has made everything very easy. I know they will make sure I am happy with my purchases. They have been around for years and always come through!
I entered the store, and no one was available to assist me, as there was only one worker there and he was helping another person. Then another worker named Beth entered the store and immediately assisted me with the purchase of a refrigerator filter. She was really nice and helpful! The new location is larger, and the displays are very attractive.
This is not the first time weve bought from Slyman. Continue to return to this vendor because of the great service, quality products, and reasonable prices.
Speedy response. The online presence was easy to maneuver and I was able to do everything over the phone. This is the second appliance I have purchased from SBA and always go to them first. Go local and you get service from these folks.
Great experience! Helpful, friendly associates. Excellent selection.
Great. Dont waste time with big box stores. They price match, are a local company (youre putting food on your neighbors table and they pay taxes to our city) and have great customer service. Win win for everyone. Delivery guys are awesome too.
Knowledgeable of product to best suit my need and virtuous. I will be back for other appliances as needed and I love doing business with local family!RenaeThanks auto correct😆. Courteous
Great customer service and a wonderful price! I’ve trusted this family for many years and they do not disappoint!
Promptly Greeted. Knowledgeable Salesman. Gave a good description of products and delivery times
We where extremely please with the salesperson Dan. He was very helpful with helping us make a decision on which type of stove we should get for our home. My wife was very happy with the stove that we made a decision on.
Extremely responsive to me needs. Found the refrigerator I wanted and processed the sale over the phone. Couldnt get any better.
I love dealing with Slyman Bros. I usually deal with Josh Reagan and he always helps me right away. I’ll be back!
David was very proffessional and helpful!!!Really helped me solve a problem!!! Slyman Brothers had great pricing and free deilivery.
The prices were less than the big box stores and the customer service was magnificent.
Josh Reagan is by far the best salesman we have ever dealt with!!!!
Friendly, quick to assist and help with what is needed for the customer. Havent recieved installation yet but thinking it will be a positive experience.
Our salesman, Ian, was very helpful and knowledgeable about refrigerators. He answered all our questions and there was no pressure to purchase.
Josh Reagan is a true asset to the Slyman Bros. Team! Very knowledgeable Representative. Smooth seamless experience. Will be be back! Thanks Josh!
Ian was knowledgeable, friendly and efficient. He doesnt make promises he cant keep. In short, perfect experience for a consumer like me.
Slyman could get exactly the products I wanted in much shorter time than other retailers. Salesman was very helpful. good financing options
Excellent experience, huge new showroom with top brands. Went in bought in 10 minutes did not look anywhere else.
Great customer service! Great prices! And expert knowledge!
Very professional and easy to work with. Even helped us resolve a small issue with one of our appliances prior to being installed. I would certainly buy from them again
Most of all, trustworthy. Very good shopping experience. I am not surprised. I have purchased in the past.
Wow! Bobby Slyman and his staff are amazing. All very friendly and knowledgeable. Had a great experience. Thanks Bobby and team!
Josh was referred to me by a friend and hes been great! Our biggest appliances have been purchased through Slyman Bros and we were able to do it all via e-mail during covid. Josh was efficient, friendly and we will continue to go back for our future appliance purchases!
Josh was quite helpful and made the decision on brand easy for us!
So for the experience has been good. We walked in to Slyman Brothers knowing what we wanted and knowing what the price should be (in a specific range).Dan greeted us and we asked for the particular model we were looking for. In less than 5 minutes he had availability and a price that was on the low end of our price range expectations. We purchased the appliance immediately and received an estimated ship time that was shorter than competitors by a month.So far the experience has been impressive and FAR SUPERIOR to another local appliance dealer.
Our Sales Rep, Josh, was most helpful in directing us to the right product to meet our needs and budget.
Great conversation and got us in and out without feeling pressured! Ian is the best!!!!!
Excellent service and timely communication from Ian. Nice to be able to communicate with a real person.
Chris and his team are experts, and will listen to your needs and recommend the product that is most suitable for you! This team is always standing by to assist if you aren’t completely satisfied.
We are only through the sales experience and it has been a breeze! Dan is the easiest person to work with. He has great customer skills
Wait...did I come there? Nope. I just call, tell Josh Reagan what I want and I get it. It is delivered promptly by nice people and I am happy. Enough said.
We had a great experience shopping for appliances. Our wish list was heard and we did not feel pressured to buy. Ian did a great job helping us look at different product lines.
Bought a fridge, dishwasher and disposal from this location, all over the phone. The salesman, Chris, knew the inventory and directed me to best choices for my needs and budget. I’m very happy with the service and my new appliances. Will be buying from them again.
Friendly knowagable staff. Good shopping experience. Will return when the need arises. Happy to have spent money with a local business instead of at a big box store.
1) Poor communication. Kitchen appliances were delivered, but not the additional washer/dryer ordered another day, but were in the warehouse.Then, the washer is delivered, but dryer wasnt in stock - no one told us.2) Bad luck with function.* Speed Queen washer has 3 parts that need replacing. Either we received a damaged item, or a lemon. Either way, we do NOT want to replace the parts, but rather receive another one.* Zephyr downdraft control panel not functioning properly, also needs replacing.FRUSTRATION.
Great prices on appliances. Found a new dishwasher that was perfect for our needs. Installation went well and they even hauled away the old dishwasher. Going back soon to purchase a washer and dryer! Items were in stock too!
Josh was very knowledgeable about appliances and helped me with my selections.
We have always done business with Slyman and have been very happy throughout the years. I highly recommend them to anyone!
Josh was very knowledgeable about all the product lines. We were torn on a few brands but he took the time to walk through pros and cons of each product not once but twice when my hubby went back with me. Great customer service and made the decision easier.
Excellent price and customer service. Highly recommend over a big box store. Much better price than competitors.
The Slyman Brothers Appliance Store in Ballwin makes buying a needed appliance stress free . They treat their customers with respect...no high pressure sales. Just good solid advice, respect, and a genuine attitude of being glad you came into Slyman Brothers. Wish I had bought all my appliances there. Their word is their bond...
My wife and I bought an Amana refrigerator for our garage on 5/16/20 to replace our old one. We had heard good things about Slyman Brothers. Unfortunately, weve had just the opposite experience.The fridge broke down 3 times in 10 months. Each time, it was out of order for several weeks while we waited for replacement parts. (Thats not Slyman Brothers fault, but a COVID-related issue.)The fourth time it broke down, we were told to contact the store as it didnt make sense to keep repairing this unit. I e-mailed the salesman who sold it to us on 2/23/21. I informed him of the situation. He said hed see what could be done and get right back to me.After a week (3/2), Id not heard from him, so e-mailed him back. I was told he was waiting on a reply from Whirlpool.Another week passed and still no word (3/9), so I e-mailed him again. I heard back two days later (3/11) telling me wed been approved for an exchange.So we waited. And waited. On April the 4th, I contacted the salesman yet again. He said they were waiting on a fridge from Whirlpool.We waited ANOTHER month and I contacted him on May 4 and was told the fridge was on back order.He e-mailed back on May 6 to tell me the ETA on the fridge was May 26.And here I sit on July 13th. Still no fridge. Still no communication from Slyman. Still no apology for the extraordinarily bad service.John GerdesRock Hill, MO
Slyman Bros exceeded all of my expectations! Josh Reagan from the Ballwin location went out of his way to get me the best price on a FrigidAire refrigerator for my new home and help me along the way. We had to custom order it and when I let him know I would be closing a week earlier than expected, he got it in just in time and got it delivered when I needed it. The delivery guys showed up and installed it quickly and professionally. I would def recommend them! Keep up the good work Josh!
Every aspect of purchasing my refrigertor from Slyman Brothers was excellent! The people are so friendly and helpful. My salesman, Chris, was attentive to what I was looking for, offering suggestions & answering questions. Pricing is very good. The delivery process was so efficient. You can track when they will arrive in the window of time they provide. The installation guys were very professional, experienced & respectful of my home. They took time to give me instructions and allow me to ask questions and made sure everything was right. During the removal of my old refrigerator (which is included in their service) the dolly slightly damaged my border on the floor. They immediately told me and contacted the warehouse manager & my salesperson to notify. Within 5 minutes I received a call explaining how they would make arrangements to repair. I greatly appreciate the customer service and integrity!Thank you Slyman Brothers!
Josh is super nice and gives great customer service. I am a rehabber and have used them any time I need appliances. In 2019 Josh even came out to the house and measured the area to make sure the fridge I purchased would fit. Now that’s GREAT customer service!! I will be back!!
Service was great. Salesman was very knowledgeable.
Ian was a joy to work with. He didnt try to sell us what we didnt need. We got just the stove we were looking for. Ian, thanks for all the extra help.
Top notch, no high pressure, ethical staff with great service to back it up. Our three generations of family highly recommend them. Chris S. At the Ballwin store continues the business reputation for fair and honest sales.
Ian from Slyman was an immense help in picking out a full appliance set for kitchen. I had so many questions after a great deal of research and he took the time to explain all the differences in cost, features and quality of appliances. They gave me a better price on every piece than I could find. Ill follow up after delivery but based on my experience so far, I suspect it will go well
My wife and I recently visited the Machester Rd store and were promptly greeted and shown exactly what we asked to see. Service was excellent and the sale process was streamlined. The delivery guys were excellent, friendly and no issues. I have since bought a 2nd appliance based on the satisfaction of the initial experience. Highly recommended.
Finally, an appliance store that has friendly people with the knowledge and desire to help the customer get what they want. Best service by far!
I was met promptly after walking into the store. I explained what I wanted and within a short time I was shown different options each with a timeline. The service was outstanding and the salesperson knowledgeable.
Chris was extremely helpful and patient as we reviewed different replacement models for our refrigerator. The process was very low pressure and we believe we made an educated choice with his help and input. Many thanks..
This place excells in sales, service, right down to installation. All the people there go the extra mile . Thank you !
Very personable and knowledgeable but not pushy. Listened to me and helped me find just what I was looking for!
Great experience working with Josh, looking forward to all of the awesome things our new dual fuel range/oven can do!
Doing business with Chris, Dan and the team is a pleasant experience. The staff is knowledgeable and professional.
Had purchased a washer & dryer from them three and a half years ago. Bought extended warranty on washer, it broke down last month and they were great at getting a tech out to repair. Unfortunately the fix hasn’t worked so I went back to Slyman Bro’s and they helped me decide what model suits or needs. It will deliver in a few days & they will take other washer away
I have bought a few appliances from Slyman Bros over the years and always been happy with the experience
Very friendly locally owned third generation business. Showroom was spotless and the salesman was knowledgeable and helpful during the selection process. Pricing was reasonable. Overall a very good experience.