Stopped in to see what they had and was very pleasantly surprised at the inventory. Bought a Glock and it turned out to be a great experience all the way around. Will definitely use this shop again.
Outstanding. Smooth. I am treated like a real customer
Surprised at how well stocked this place was a lot of accessory items good quality shelves were full
Definitely has improved! I get some days are hard on small shops and I had a few experiences where maybe there was burnout but I gave it another try and they were extremely helpful. Most importantly friendly. I’ll definitely be stopping by again to browse they have a lot of equipment and a variety of hunting gear. It’s worth stopping by to pick up some things.
Older white lady is very rude.. Don’t even look at you when she’s talking to you. Made the experience very unpleasant. Went to big five instead and made my purchase.
Great customer service and friendly staff. No complaints.
The older white lady with a gun on her hip is very rude, unprofessional. Absolutely no customer service 0%
Took my wife here to purchase her first gun. I got myself a 270, and she got herself a 20gauge. When it came time to pick them up. My wifes birth certificate was torn so it could not be accepted.ok thats fine but when my wife asked Cheryl if there was any other document they could use and if not what the refund policy was. Because she works during the week, and did not know when she would be able to get a new birth certificate. Cheryl jumped up started getting loud and aggressive saying its a personal problem that you cant handle getting a birth certificate and belittling my wife almost to the point of tears. And told us that we were 1 costumer and we didnt matter. So as long as this women is employed here I will not shop or recommend a single person to this establishment.
Very friendly and helpful! I will definitely be returning here!
This place isnt the same since Gene passed
Used to shop here. Never again! When Gene was around the service was good. Now just rude and bad service. I just tolerated their rude and low class behavior because theyre a small business. Never again. Ill take my business back to 2nd amendment.
Great place to buy a gun i didnt know anything walking in and I walked out knowing everything I needed to know and I also got my first gun and went back for anotherFive stars for me great place
Best place in town to get what you need for you and your family. Friendly and knowledgeable saff
Nice selection and people. Good to find another store. Less crazy than 2A.
I bought a Beretta M9 Commercial from these guys a while ago just before the Pandemic kicked off back in March for my 21st birthday gift easy friendly experience only complaint is when I had one of the staff members change out my grips one of the screws got stripped but overall great experience:D
Worst customer service in the world. Extremely rude. I know there’s a high demand for everything gun related, but trust and believe I’ll never shop here again. Once the panic buy stops they won’t be around long unless they can change they’re attitudes
Lady in there is rude asfk worst gun shop I been too sticking to second admendment!!!
Worst gun store in Bakersfield. Would give less if I could very rude. People working there treat you like they don’t want to sell you anything. Worst customer service.
Great service. Extremely helpful staff.
Great experience. Stop by and see Martin very knowledgeable.
Been supporting Bakersfield small business for very long time decide to go check out bear mountain gun to see what they had. Walked in staff didn’t greet you or acknowledge you very rude services no one help me out or asked if I want to see any guns but I didn’t care Bc There gun inventory wasn’t that good .! like Valley gun or Second amendments they treat you like family and help you out I will never shop at bear mountain again they lost a customer And lost a buyer
Awesome down to earth people
Terrible customer service, every question you ask will be met with a short, sarcastic reply or outright ignored. Its like they dont even want your patronage.
Always got great service there. Even at times when they dont have my ammo in stock, they make a diligent effort to get it to me fast. Great gun selection. And the owner pulls no punches. My kind of people.
Excellent and knowledgeable
Please support our local businesses! They are great to work with.
Wasn’t greeted walking in,I said how’s it going and was just stared at as if I was dumb No social skills what so ever. Lady there just ignored me when I asked a question. Was the worst experience I’ve had as a customer.In response to you comment first of all I did not interrupt anyone by saying how’s it going and second of all I do not drive an orange truck So you obviously have me confused with some other person.
Great people, very knowledgeable.
Great shop, awesome staff. Gets to done.
Awesome service, knowledgeable and helpful staff.
Awesome place highly recommended...
Very nice and helpful.
Helpful and knowledgeable staff. Treated me great. Took great care in handling guns I had ordered. Helped with signing paperwork and gave me service like I was the president! LolLove the people and service at Bear Mountain Sports. Definitely see them again soon.
3/4 people were super nice and helpful there is just one lady that always has a attitude and gets mad if you ask a question and always responds rude.
Very rude and lack communication skills. Seemed very hostile, whatever ammo I named, they didn’t have and when I asked how could I order she replied, I’ll order when I order. For this reason I’ll stay at valley gun. Rude old white ladies won’t be gaining my business.
Nice people, very informative and they take their time talking to you!
It was a great experience. the people who helped me out were very nice and friendly.
Excellent selection, if they dont have it, they will order it
Great staff I was in and out, I purchased what I wanted after they showed me several items and they took there time explaining what different models they had different magazines, what worked consistently etc, very happy with my purchase
Great customer service. Owner/People there are great.
Very helpful, had the shotshells I was looking for.
Best gun shop in Kern county. Dont know how else to say it, but they really are the best here!
Great local gun shop. They are very friendly and helpful. Say hi to Buckshot the black lab.
Friendly service. Good selection of rifles & hand guns.
GREAT COSTUMER SERVICE 👍👍👍👍👍Not just there to make a commission like the others shops. Keep up the great work 🍻
Some of the best customer service hands down!
Great place to get what you need to go fishing or hunting animals.
Great customer service
Nice, knowledgeable and helpful. A safe clean and well organized shop.
Kind customer service! Very knowledgeable!
Friendly & knowledgable staff. Good selection.
I will definitely be coming back to bear mountain sports for my gun phurchases they were very nice and helpful
This morning I went with my fiancé to do a private party transfer & one moment everything was going fine signing paperwork & the next moment the other party starts getting cussed at by the owner and told to take his gun and get the F*** out. With the new laws there are certain things you can/cant do when you transfer a weapon. The other party had everything done correctly as the law states & the employees argued with him & said he cant transfer it to my fiancé with the way it was. The party said he would take it to his truck and take parts off & add parts on to make it compliable to the new law & they refused to make the transfer. So then the owner comes to the counter & starts treating the other party like hes an idiot and doesnt understand the new laws when he has studied them very well and understands them backwards and forwards. Tells him its a felony with the way the gun was & then started cursing at the party telling him to take it and get the f*** out of his store. The party was trying to understand how his gun was illegal and was just trying to get some answers as to how it wont work and they refused to say anything else except we arent going to transfer this. We wont lose our license so you need to go to a different shop. My fiancé and I then proceeded to walk out the door to put our gun back in the car and the owner called the party a mother f***** and I was completely shocked at how they treat their customers. The owner is completely rude, disrespectful and has no idea how to be a salesman. Bear mountain sports has lost our business and I hope you will beware if your planning on doing any business here. A headache and not worth it!!
Great place. The staff are great.
The people make this place great friendly and knowledgeable the prices are good too with an excellent selection
Great service and prices for a local store.
Fairest place to buy ammo or fire arms.
I enjoy going this gun shop, Gene and the guys always treat me with respect and I feel comfortable going there, they never make you feel preassured or are rude, they really beleive in customer service.
Way over priced. Like double for ammo than 2nd amendment
Great Customer Service!!!
Staff was great.
Awesome customer service
Great place owners are friendly
Nice out door shop
Good prices.
Helpful and convenient
Very friendly, good service
Great personal service.
Great and helpful service
Very informative and patient
Great Service & Choices..
GOOD PEOPLE
Great Service!!!
LFor those of us who find it difficult to communicate in English or if we feel more secure in our mother tongue, there is a very kind person who answers all your questions, they have a multiple variety of ammunition according to your needs.They also sell you other hunting items and of course seasonal licenses.Also if they do not have the weapon you are looking for they can guide you or put you on the waiting list.Visit it, you will not consider yourself bad.
I find everything for my sport, camping and other things