Good store to shop for shoes wen on a budget. I would recommend it to anyone who needs to buy shoes go here and the employee were really nice and helpful.
We always love coming to this location of Big 5. Its clean, large and enough retail space to be very organized. As a customer, I dont feel overwhelmed by products in this store. Its always clean, always well staffed, and in order. I also appreciate how I can depend on knowing they have a clearly appointed clearance/marked down area for their shoes, separate from their regular priced shoes. These shoes are all name brand and just as nice! We prefer to buy our shoes from this section for our growing family.
Great store to shop has everything The Price is Right
Good supply of goods in general. Bought 2 pairs of shoes, and some workout shorts. Friendly staff. Parking is good. Easy in and out of the lot.
The store is way bigger and has more hunting gear .,BB guns To choose, I can say this very friendly the store is always clean and organized
Eastside big 5 is roomy & employees are nice, a lot of good items at a low price.
If you want, you can go to Target to get a mask, they have free masks and come back here, one of the sales associate told me. Im not anti-mask but I just forgot to bring a mask that day when I went to the store and they dont have masks to give out just like any other stores do. I ended up buying an overpriced box of masks. I knew what to get there since I looked up the item online before going to the store, and I explained to the sales guy who approached me that Ill be really quick. When I went to the counter, somebody was there but she was busy and left so the other lady at the other counter came to me and asked Are you going to buy this? Like seriously. 🤔
Bought a bicycle and found staff knowledgeable, helpful and efficient.had a great experience at a really good price.
Big five is always a good place to buy all of your sporting goods needs. The workers r very helpful and friendly. And great customer service. I highly recommend shopping here at this location.
I was there to buy a red dot to a pellet gun and was given the display one to look at. I decided to get that item. When I got home I opened the box and as soon as I pull it out these little pieces of trash fall out. I had got the display item - mustve happened when I turned away-, NOT A NEW one. Second the item is all scrapped up, the battery was dead. I grab the receipt to see if maybe I was given a discount I immediately called the store and Moe was able to kindly help me out with the issue.
Works are on point and just show the the most support to their customers. Say hi welcome to Big 5 and ask you politely if you need help with anything. I will always shop there.
Very friendly & helpful staff. They r open till 8:30pm on Wednesdays & Thursdays
Took my grandson for shoes. I was immediately greeted and made to feel welcomed. The staff were attentive and patient with my 9 year old son. Very much recommend.
Sadly disappointing. Went to buy a pool and saw the pool in stock online showed up thirty min later to purchase and it was gone. Not their fault but the sales lady was not overly polite.
Wasnt greeted. Took a bit to find someone to help me exchange. At the register there was a tax issue. Too much. Ming store is faster with service.
I absolutely could not believe how unorganized and rude the staff was. The male employees were standing around the whole time doing nothing and diffently not helping the customers. Mean while the young lady working at the register was doing everything. I wont be going back to this location and Ill stick to the Ming location.
Cool has every thing for kids, camping, exercise ing
I felt like they treated me wierd as if was going to steal.
This store has everything its great.
Good stuff. Go play outside.
Had just what we wanted for a great price. Friendly staff
Great store. Clean & great customer service. They always seem to have what I need.
Great service, super nice people.
The store is not like it used to be no customer shoe department Ive waited for somebody for 20 minutes I mention to the girl at front she said sorry
I Love their prices but they do not always have my shoe size
Great place to go and always great prices. Best thing is you can call ahead to make sure they have certain items. I called and they had a certain item with only one in stock and they held it for me.
Helpful employees, store sometimes not a large selection of inventory. Prices on some items are really high.
GOOD customer service here
We bought a lot of Christmas stuff from them. My compliments to the staff for being very friendly and helping us out the door.
Enjoy shopping here,always find something good!
Always helpful and good prices.
Had everything I needed and the shies are comfortable
Great STORE very good service people and returns and exchanges are no problem, they will order and interbranch an item of your size if not in stalk. Impressed!!!
We were running really late by the time we got there like 10.minutes before they closed. They were super helpful and kind to help us find what wee needed..way to go!
This is a great place to find all sorts of outdoor/sports gear, and usually for a great price. Their staff is always very attentive and helpful.
Staff is always helpful, knowledgeable, and honest. Its been tough to find a lot of items there recently due to the whole covid thing, but when asked, the staff is honest about what they do and do not have and whether or not there is any expectation of receiving a product anytime soon.
One of the cashiers was pretty annoying (skinny with girl with the bib haircut) and they didnt seem to know how to work the fishing license system.
The guy that was working the counter by the guns yesterday was a prime example of quality customer service. Very friendly, knowledgeable, and down to Earth guy. I will be coming to this store for my gun and ammo needs from here on out.
Good customer service
Good service low prices on tennis shoes.
Worst Big 5 that I have ever been to in my life. Always empty shelves, and the Rudest employees and the worst management. I will never spend any of my hard earned money there. Stay away!
Employes are rude and have no customer service skills.
Found some kicks for Anita Merry Christmas 2020
Store is always nice and clean and organized. Staff here is very friendly and they always answer any questions you have
Friendly staff. Very attentive to your needs. The only reason I gave 4 instead of 5 stars is because it was lacking a hockey section. There were a couple hockey sticks but not much more than that. You would think being so close to robobank arena there would be more gear.
Had great sales
Always looking for deals.
I like purchasing things from Big 5 they have really good customer service!! 😊
😷Affordable name brand tennis shoes, along with great sales through out the store. Good workers. Clean store. Also has Disability ramp.
Workers there are very courteous and helpful. 😊
I can see at night now...wow! Whole different world..
I bought some neat stuff here
Love Big 5 thats where I get my barbecue 3000 zat
Good help is definitely not hard to find at big 5!
If your into sports or just want to get into shape then look no further. They have the equimpment you need at reasonable prices they also have daily sales.
The people who work there were very friendly and helpful
This store had incredible employees. All had a great attitude. Very friendly. They went out of their way to help you. Everyone greeted you, asked if you needed help and were more than eager to serve. This is the first time that I visited this location and it certainly will not be my last. I will be shopping this store again.
Their prices are great and theyre very helpful
Nice clean, organized store... Prices are fair where i can buy sports equipment that is affordable... They have a long time customer right here!
Good service. Competitive pricing
Service sucks!!! The guy told me my service would only takes about 20-25 mins. & it took 2 hrs. The guy in front are very unprofessional! Will never come here again! Wont even give a star!
I walked in the store and the black lady working in the front was very rude and yelling throu the store I left to take business else where
The store had a good selection of many different sporting items. I was quickly able to find what I was looking for. There were plenty of employees in the store, I have only been there 1 time so Im not sure if this is how they always are, not the most helpful. I will try again in the future to see if it is any better.
Went to for the sales. I was there for 20 minutes. Not once did I get asked for help. Others came after me and got service before.
Sports equipment and clothing. Toys baseballs basketballs weights for him and her. Hunting gear sports drinks gum candy. Gifts hard to gifts for everyone shoes socks watches. Most anything you need to exercise. Friendly service great prices helpful
Very friendly and helpful staff.Every department I walked through, an employee asked if I needed help or would like to see anything. Picked up a great deal on some Steiner binoculars. Store was clean and well kept.
Great assistance from employees and were able to help me with what I needed. Excellent service.
Not that much selection
Staff went above and beyond finding the last of the Spenco Flip Flops in my size...even though they were packed down for the year.
I love this place it has everything you need for camping hunting playing sports exercising getting fit and safety
Building provided plenty of shade while I waited out in the car for a friend!
A lot of good sporting stuff. I didnt find what I was looking for. With was a Carrie on baby hiking backpack. It seem odd that they dont have this item in stock.
Get lots of fitness yoga and prana Yama
They have great sale prices on a lot of merchandise throughout the store. The selection offered is really nice as well. You can usually walk out with more than you paid for.
Great costumer service an friendly
This is one of the nicest Big 5 stores anywhere, and Ive been to A LOT of them.
Fyi. Took back some pants and was asked for id with a recipt. I was surprised.I mean when it was purchased with cash they took my money with a smile and never asked for id. Yet with a return I got asked for id and got a sour pickle face from store associate.
Dodnt have any hand guns
Great manager - very purchaser oriented
The staff here has been very good lately with customer service.If Im ever in a bind for any quick sporting good needs Big 5 is my go to spot.
If its sporting goods and you need it, they probably have it. Constantly running sales on shoes, sporting equipment, clothing, firearms, etc... Ive never had a problem finding the items I need... Excellent!!!
Its a good place to go buy tennis shoes they have great deals on shoes and other sporting equipment I basically go there strictly for the tennis shoes I always buy New Balance or scratchers
Best place to shopfor athletes! They always have what we need and the staff are helpful with no pressure.
Friendly very helpful staff. Went for fishing net, they had 4 or 5 different types to choose from. Good prices.
Little bit of a wait for help in shoes when it was slow in the store seemed a but rude but I dont shop here that often because of this.
Great place for quick shopping. Good weekly deals and sales.
Ok, they didnt have the brands I was looking for...yeti or pelican coolers specifically. And they dont carry vibram 5 finger toe shoes, but they do have fantastic deals on lots of stuff. I got a 5 day wheeled cooler by Coleman for $39. It was reg $70.They have camping gear and target practice gear too.
Great place to find any sporting item. They have really cool daily deals if you sign up for the emailed daily deals for free.
My experience there was great, friendly staff and they had everything I was looking for. Will definitely go back again.
Good deals and better prices was definitely pleased with walking into the store and getting what I needed for my kids next sport Adventure
I only suggest coming here if you have to. Customer service is obviously trained only to collect money and not to assist a customer. Their pricing is a little up there but it is a specialty store and only one of the sort in this part of town. I feel bad leaving a poor review and it doesnt exactly reflect the people that work here but more less than management. I shop here usually two or three times a year
Staff is friendly good stock of outdoor gear
I love this store especially the daily sales. The employees are very helpful.
Great staff... Helped my son pick cool soccer cleats
Nice store. I come here for the KT tape. Nice options!
Great customer support always there to help
Your greeted great at the entrance, but if your looking for something YOU have to go searching for help. They tell you theyll be with you in a minute which really turns into 30 minutes or mite & without acknowledging you to let you know that your still a priority.
No help for 15 minutes