From the minute I walked in this dealer my salesman Greg made me feel like family. Kenny in finance explained every detail and made us extremely comfortable with this purchase. Kenny had an answer to all my questions which gave me peace of mind. Peter came out to speak to us and assured us we were being taken care of. Truly amazing, buying experience. I would definitely recommend and return for my next purchase.

Had a minor miscommunication, nothing the sales man ceaser couldnt fix! If you dont see your truck they can easily get you a new one! Ask for ceaser good salesman. Picked a truck and got it that same day. Thank you guys for the help

Andy Merino (Internet Sales Manager) was a pleasure to work with on the purchase of my new truck. He was very professional and responsive. When I arrived at the dealership the truck was detailed full of fuel and ready to go. It was already a done deal but Andy still took the time to walk me around the car and explain all of the features to me. Javier in finance was courteous, professional and efficient. I would highly recommend Andy Merino and Motor City Buick GMC to any one who is looking to purchase a new vehicle. I will be back for sure.

We were very happy with the way Peter Park handled our attempt to obtain the payment that would work to our budget. He was very helpful and never gave up and we appreciated that. I would recommend Peter to anyone looking to buying a vehicle from Motor City GMC.

Everyone at the dealership was super helpful and welcoming. Our experience with Nick in Internet Sales was amazing and very comfortable. Alex in Finance was great and explained everything so that it was easy to understand. Thank you Motor City!

The Internet Sales Manager Nicholas Vallejo was top notch. I told him what I was looking for and the price per month I wanted to pay. He played no games, found me the exact truck I wanted, went above and beyond to take care of my needs, and had it delivered to me 2 hours away. Not to mention after we came to an agreement he found me an additional $500 off. He and the dealership are topnotch and I have already referred them to multiple friends.

I have to say it was great as usual for personal, thorough service. We came to get a car and Brian Wells did a lot to find us the car we wanted, he was very courteous and efficient. I would certainly recommend him. We have been dealing with Motor City for many years their service department is great too. Good company to do business with.

Great service and care. bought vehicle through Christian Patrick. There were no surprises, and the entire transaction went very smooth.

The guys at At GMC helped me so much they found the truck that I really wanted I was running around all over and I found the best truck at the best deal right here in Bakersfield.

I wish I could give more stars!!I bought my first truck here, Dario and Richard were professional and kind throughout the whole process. They answered all of my questions and kept me updated on the delivery! I won’t buy from another dealership again. Thank you guys!!

Super user friendly service, purchasing and having my truck serviced has surpassed my expectations from passed experiences from other dealerships. Please relay this information to this local dealerships management. Regards, Steven Rizo

Time on the service department is horrible, I dropped off a truck last Monday for signs of transmission failure. It has been 10 business days and they have not even inspected it. The worst part it’s that I call and stop by to get updates and they don’t even return my phone calls. Yesterday I dropped by in the morning and I was told it was going to a “test run” and I would get a call in a few hours. Today I stoped by and they said our guy is going to “test drive it” and we’ll call you later but since it’s Friday and they close is a couple hours I know I won’t even get a call. This is my work truck and I have not been able to work but they sure don’t get it’s not their pockets hurting.

Ray was so helpful and professional. Made my experience of buying a vehicle very pleasant.

I can’t say enough about Ramon Zamora. He is friendly, knowledgeable and eager to help. He reaches out to us throughout the year to check in, which is unlike any other car salesman we’ve ever encountered. Naturally it’s easy to go back to him when we’re in need of a new car. His customer service is outstanding and he makes us feel like we’re part of the GMC family. Thank you for helping us every step of the way, from asking the right questions to checking in way after our purchase. This is exactly what everyone should experience when purchasing a new vehicle.

Well first of all my service advisor Ruben Hernandez was great. Kept me in the loop on the service on my truck. But honestly I don’t know if you guys read this or if I’ll get a phone call but I had a battery installed on my truck. The technician that installed it looks like some acid from the battery fell on my truck with a smear as well. Another thing, the used my front end of my truck as a step still and scratched my chrome. All this was noticed not when I left the dealer but when I washed my truck. I know if I would’ve said something then, nothing would be done, just like now! Just letting you guys know that your technicians do not care or respect anything the work on. And this is a very expensive truck. And honestly probably won’t be taking it back there.

Hello I would like to first take a moment to thank Buick GMC service for one of many great employees they have. Mr. Ruben Hernandez, He is one excellent advisor. I appreciate his quickness and great customer service attendance. He went beyond what one can expect. I appreciate it. God bless you Ruben you made the rest of the day as smooth as it can be. Thank you.

Greg was a huge help. He worked with me to help me find my next truck. Given the current situation with low inventory, he let me know anytime a vehicle that fit the description of what I was looking for was delivered and wasnt already sold. The truck was prepped and ready to go by the time we got to the dealership. Everyone involved was a pleasure working with. It was a great experience!

I dropped off my Enclave because of a engine light appearing on the dash. I was told that I would be called later that day with the results of the test. I was called in the afternoon and was told that the problem was the transmission and that several parts needed to be replaced. I was informed that the parts were quickly available and the repair would be made by the date I requested (I was headed out of town on vacation). The parts came in, the extended warranty was used to pay for the parts and labor ($100.00 deductible), a test drive was made to ensure the transmission was 100% and I was headed out of town on my vacation - on time - just as promised. Thank you Motor City for a stress free vacation.

Great experience buying my new 2500 Sierra. They were quick and had a fair price. In comparison to the dealership across the street from them where it took 5 hours to buy my wifes SUV. The only negative was the trade in price was much lower than I could have got anywhere else.

Lack of communication… lack of service ..lack of trust.. the worst FEELING you still experience while getting a vehicle service repair.. my consultant sale Jason or his manager Seth hasn’t bother to reach out to fix any of the problems I encountered while require service for my vehicle

The radiator low fluid light came on my 2019, 3500 Denali Duramax. I called Carlos in the service department. He was very knowledgeable about what the problem was as he explained how it would needs to be fixed along with a estimate. He really put my mind at ease letting me know it was only a sensor. Sure enough Carlos got my truck in and out and was able to get it done in a timely manner.Also U-Save car rental, the staff is very friendly and provide speedy service.Thank you Carlos, U-Save Car Rental and Motor City

Motor City GMC... Their staff and Sales person Christian and Service Person Jason and everyone that supports one another is why I keep buying my cars from them. Absolutely hands down outstanding service... I always feel valued as a customer.. Thank You Motor GMC

Miguel and Diego took care of me during the whole process. It was by far the easiest and non stressful car buying experience I have ever had. I got my dream truck due to the hard work of Miguel and Diego. Thank you both for your dedication to customer service. I’m yours for life! :)

Motor City GMC Buick has has my highest recommendation for sales and service. Peter Saunders, Sales Manager, has consistently assisted us many times over the years with courtesy, efficiency and professionalism. He is the main reason we purchase autos from Motor City, and buying a car has never been more pleasant and easy!

Chad Galicia helped us out with our leased purchase of an AT4 Sierra. Chad is extremely professional as he has over a decade of experience and never made us feel pressure during the process. He made it very easy for us to buy and when it was time to pick up the truck we were only there for about an hour and a half. I would highly recommend him to anyone interested in buying any GMC and we will definitely be back soon to purchase another vehicle from him.

Motor city was super easy to work with. They are fortunate to have one of the best sales persons “Jennifer” to help us in the purchase of our Cadillac. Jennifer was very kind, courteous and very knowledgable in the vehicle we purchased. The finance person ( forgot his name)was also very friendly. All in all it was a pleasant experience. We drove 150 miles to the dealership and definitely worth the drive

I love the way GMC Peter sale person helped us out and showed us different kinds of SUV that we were looking for so we could trade our in and also got the highest trade in offer than any where else in Bakersfield California. Highly recommend GMC and the other best thing about them they never ask you for high down payment like other dealers do. Once again thank you GMC this was our second vehicle purchase from you guys and also thank you Peter for all your help the best sale person.

Booked appointment for a Monday when dropping vehicle off was informed it would be two or three days before they could even look at the vehicle. Then what is the appointment for so my car can sit for three days till you can look at it? Cancelled and went else where

Went to get a estimate for my dear friend Jeanette

Javier Lopez was actually new to the company but not new to selling cars which was shown in his work he really did make me feel safe as well as comfortable I felt he went beyond the call of duty im waiting on my car it was being shipped he has been AMAZING AT KEEPING ME UPDSTED ON THE DRIVING LOCATION OF IT...

The absolute best car buying experience Ive ever had. Miguel and his team consisting of Carlos, Alex and Javier were a delight to deal with and made the experience special. They were very detailed and went over every option with me. I will definitely be buying my next car with them when that time comes.

Everyone in the Service Dept. was very nice and very professional. Everyone.

It was, quick, the attendant was polite and attentive, the service provided was quick. In and out within 30 mins. I am Very appreciative of the way this service was handled

Emanuel was amazing. Service is the best ever. Motor City has amazing people. My go to place for service.

Had 2 vehicles in the shop. Vehicle 1 was my Suburban for an oil change, everything was great. Vehicle 2 was my Impala to change wheel sensors. This went well except our keys being lost, the car key and fob and 2 different house keys, were lost, misplaced or left in another vehicle. You replaced the remote and key to the car at no charge but 2 house keys are out there somewhere.

Very easy process. Professional and knowledgeable service with sales and finance personnel.

Our salesman Brian Wells was amazing! Easy, quick and painless new truck purchase!

Brought our 2018 diesel Terrain in for a service issue. Other than having to wait for an appointment, everything went smoothly and our car was done and ready when they told us it would be. Great service and people.

I needed an oil change fast. When I called Gmc they said they could get me in next week, so I could come in as a walk in, and they said yes. My car wash ready in 3 hours. Feels so much better. They offered me a car wash. The best part is the oil change was$50. I have been telling my family to go get oil changes at Gmc.

The young man that help me Carlos,was very helpful letting me know what was going on with my car ever step of way. I like that and the rent a car dealer ship was very nice as well. Thanks Robin Garcia

The staff and service were all excellent

I love it. I’m beyond grateful for the salesmen who help get me my new car and was very understanding with everything. Thank you Dario

The people are great. The product is flawed and GMC refuses to acknowledge there is a problem with the transmission and fix it. I have owned several trucks from 3 different manufacturers and NONE of them had the kick shifting that this truck has.

The service went excellent! Everyone I met while there was very friendly and helpfully as it was my first visit to Motor City, won’t be my last either! Service was very fast. Just excellent all around experience.

Service man would not answer phone calls or return phone calls for multiple days. Work was never fixed.

Unfortunately the service has not happened. When I called to make the appointment I spoke to the parts department to make sure the parts would be in when my appointment date arrived. They assured me the seatbelt I needed would be ordered. I left my car on appointment day and they never looked at it. Day 2 they finally had tech look at car and called to say they didn’t have the parts. They would need to order them. They get 2 stars because manager of service Dept tried to make it right by delivering my car to my house and promising to overnight the parts and not charge for labor when the job is done. Fast forward two weeks and I have never heard from motor city gmc again. I still need to have my seatbelt replaced and my 75,000 mile service done.

Great company I love GMC the best in town and one day will love to buy my second truck in a couple of years best staff and really patient

Great place to purchase a car! Salesmen were attentive and knowledgeable about ALL the vehicles that we inquired about. They were also very respectful of our time and gave us space when we needed it. The purchasing process was very smooth and enjoyable. I would recommend anyone to purchase from this dealership!

Dealer when above and beyond to fix an ac issue that technically they didn’t have to. Also picked up, dropped off, and provided a rental the whole time. Best dealership around and definitely take pride in their service.

I was beyond impressed with our car buying experience at Motor City GMC. Everyone from our sales representative Tomas to Chris the sales manager to Kenny who helped us with finance was incredible. We will definitely be buying all of our future GMC vehicles from Motor City.

Customer service was great at keeping me informed and they finished early. I wish I took the name of my technician to give him credit.

Called in at around 9:00 am today to speak with a service advisor and was told that a William would call me back. By 3:00, still no call so I called again. I was told by the girl who answers calls that she would remind him again but that he was busy! Since when is a large dealership unable to call a customer back because it’s busy? I guess when you aren’t buying a $50,000 truck. I bought my truck in 2017 and drive it mostly in town to and from work. We noticed the transmission slipping and got it checked out by a local transmission specialist who told us it needs to be replaced or rebuilt!! I’m still trying to process how a $50,000 3 year old GMC truck needs a new transmission this soon. The transmission specialist told me that these trucks have been know to have this problem!!! Now I’m facing a 3 to 4 thousand dollar transmission overhaul!!! Thanks MOTOR CITY!!!

They were quick getting the job done. Great work.

Richard and Diego are amazing! I have never been treated so well at a vehicle dealership! I love my 2021 Sierra. In the past I have driven F150 and Ram 1500. This is the 1st GM vehicle I have owned. My brand loyalty is now professional grade!

I called in and talked to Christian looking for an AT4 2500HD Sierra. Right away he was straight forward and told me that due to the certain climate of the supply chain issues he didn’t have any on hand but orders were already placed and I could reserve one of the ones on order. The pricing was already fair compared to all other dealer ships in Southern California (I had already called around) and so I reserved one. Christian notified me about the wait time and that it could be changed based on availability of the computer chips. During this production time another customer had backed out of his reservation and Christian called right away and tried to offer me that truck but I missed the call and unfortunately due to the hot market it was already sold by the time I got a chance to call back which was expected. About a month later I got a call saying my truck should be arriving soon. As soon as it showed up Christian sent me pictures and said “You are going to like this!” Haha from that point he started helping me get everything in order. He even got my a cheaper interest rate than my credit union which I was impressed with, saving more money. Motor city then even helped me out by towing my vehicle to my front door which is in San Diego and even the driver was professional, helpful and on time. This is the first new vehicle I have ever bought for myself, and I am so glad I got to buy from Christian and the Motor City crew!

Just purchased a new yukon today, weve been looking for awhile now with this crazy market!! Richard & Andy were FABULOUS!!!! This was the easiest car buying process EVER!!!! I would highly recommend them & Motor City GMC. Process was so smooth. Quick and explained everything. Finance dept was great as well! No pressure or trying to upsell. Fastest car purchase ever!! We will go back when ready for another car!!

Best dealership in Bakersfield, just leased a 2022 Acadia Denali and it took less than 2 hours to turn in a lease end vehicle and take home the new one they ordered for us.

I received the most amazing service from Motor City. They went above and beyond to assist me with my son’s car. Chris Arias was extremely helpful. If you’re looking for a Dealership that will take care of you, Motor City will not disappoint.

Outstanding sales team, great pricing, best vehicles are only some of the reasons we would recommend Motor City to friends and family.

I have been a customer of Motor City before and took for granted their customer service and care. I learned my lesson buying a truck from Haddad Ram, where customer service and communication was not a priority (thats putting it nice). I am glad to be back as a customer for Motor City where the effort is always there to take care of the customer. Its refreshing to deal with a company that puts the customer first as it seems to be less of a norm. Thank you Motor City keep up the great work!

This place has great inventory, and the salesman, Dario was a pleasure to deal with. Dude at the desk with the Chicago Bears mask was nice too. I drove from Santa Maria to Bakersfield and it was worth every minute. I had called a few surrounding dealerships inquiring about a Sierra. Only Dario at Motor City was willing to do research and call me back promptly with the info i was looking for. I live 2 minutes from a GMC dealership. But my go-to dealership is 2 hours away. Will be going back to Motor City next time I’m in the market for a vehicle

All the staff were very helpful and made everything a positive experience my salesman Chad made it all easy it was the quickest process I’ve had buying a vehicle. Other dealerships I have bought from don’t come lose to matching the service motor city provided. New or used I am not going anywhere else.

Hands down the best place to take your vehicle to. They consistently go above and beyond to take care of the customer. They’re honest, quick, efficient and very good with their work. I have never had a bad experience. Would recommend to anyone.

Just purchased a 2021 Yukon Denali. My sales consultant was Andy Merino. Andy reached-out to me from an internet inquiry. He was very responsive and easy to work with. I live in San Diego and was coordinating a purchase and trade-in from here. For the trade-in I sent Andy numerous photos and a detailed description. He worked with his appraisal department and provided a quote. I was initially concerned that once I arrived (3.5 hours away) that they may try to re-trade the price but they delivered on exactly what they said on both the Yukon and the trade-in. Same with the Sales Manager and the Finance Manager. Everything was very straight forward, no BS. They didnt try to add-on a bunch of other last minute stuff. Andy took my through all the options in the car, setup my phone, etc. I wouldnt hesitate to buy another car or recommend them to a friend. Great experience.

Everyone that we had contact with at Motor City was excellent! Brian Wells was the sales associate that we worked with and he made our experience easy. I recommend Motor City and Brian to anyone that is looking to purchase a new or used vehicle. We will definitely be repeat customers.Thank you

My experience with motor city was great thanks to Emanuel who helped me every step of the way. I appreciate that he answered every question asked and explained everything well. Thank you once again.

In and out quickly. Had slow experiences with 3 Way Chevrolet

Great changed the iPhone programming on my entertainment center to droid just about hour it was great

There were a lot of vehicles when I pulled up, but they got me in and out way sooner than I thought. Really nice service team took car of my truck.

It was very pleasant, took a trip of over two hours just to come to this dealer and the drive was totally worth it. Everyone, especially Fabian was so nice and helpful.

They did an amazing job on my car, it looks incredible like it did before.

My wife and I were treated with amazing patients and hospitality at the dealership. The Hostess, the Salespeople and Finance Director were nothing kind and understanding yo out need. We will continue to shop at Motor City Bakersfield for many days to come.

Carlos was great. Very professional and kept me in the loop with what was going on with my extended warranty coverage and helped me decide the best option for my truck. Definitely would return if ever needed.

My car was under warranty and needed a part to be ordered. I was able to get my rental in a timely manner and kept it longer than expected due to the part not coming in on time. Steve gave me a courtesy call and was great working with. There was no issue on my end since I had my rental that allowed me to go about my everyday living while my car was getting serviced. Thank you.

I have bought three trucks from Motor City and I would highly recommend. Their service is excellent too.

Leased a brand new 2021 GMC Sierra elevation. Was told it would be here in 2-3 days. Ended it up getting it 7 days later. After having the truck for 5 days the tailgate stops responding. I take I in to get fixed. When I pick it up 2 days later the truck has a scratch on the rear passenger door. Now I have to take it back to get the tailgate fixed and now the scratch. I don’t think I’ve EVER been this upset or inconvenienced by a dealership.Brian Wells, our sales man, did great nevertheless. He had great customer service.

Service Writer Emanuel was very polite, accommodating and knowledgeable...My truck was serviced, and checked out all ahead of schedule...Uber ride home works great!...Motor City has it going on!...Thanx!

My Advisor was Carlos Rosales. He made servicing my vehicle easy as I went in for a routine maintenance with oil change. I had a concern with my back bumper and he didn’t hesitate to help with the problem. I was waiting for quite a bit when Carlos came and got me as he noticed the technician forgot to put in that my vehicle was finished. Carlos went above and beyond to make sure I was a satisfied with my service

We had a great experience at Motor City. Everything went good and our service representative was outstanding. I brought my moms car in for service and did the talking but the rep made a point to greet and talk to my mom also. Thats great service.

Great experience with Neris at Motor City. Regardless of questions and mind changing he took care of all my wife and I questions and concerns.

It did take a little longer this time than in the past, but still happy with the service

Excellent service and great customer service. Got me in when I didn’t think it was even possible.

I walked on the lot and was helped immediately. Nick was absolutely amazing and got me everything I needed! I love my car and I am so glad I made the purchase here! Thank you Nick!

Nick, the online sales manager, was great. He worked with me to assure that I was able to see and drive the vehicle when it came in a few days after I inquired about it. Was great at taking the time to help me through the process and familiarize me with the basic controls and gadgets.Finance department was great and knew that I needed to complete the transaction quickly as I had plans for the evening and limited time. Finance went smoothly (I already had a pre-approval letter from my credit union, so that helped speed things up), and quickly. Unlike previous vehicle purchases from another dealership where it took several hours to get into, and out of, finance. Even with pre-approval letters.So far I am happy with the customer service that I received from Motor City and the personnel that I have had contact with. Everyone was friendly and helpful.

Tony was excellent did everything you could for me Haley Friday was outstanding keeping me informed overall great experience love these guys very busy for a reason class act take your car or truck there immediately highly recommend PS not on their payroll just know how to treat people right

I entered the dealership not knowing anyone. I asked for help and immediately felt welcome to explore and look at vehicles that fit my expectations and the features I had in mind. My wife and looked at several vehicles and concluded to wait for a shipment because we had specific features we wanted and color was a priority too. The sales person was patient and understanding. We were called a little over a week later when new stock arrived and the vehicle was a match. It fit our expectations. The purchase process and financing was completed and the new vehicle prepped in about 90 minutes after we made the decision to purchase. I recommend Motor City GMC. We had a good purchase experience that was complemented with resources for when or if when have questions, or need help with service.

Fast and easy to get an appointment. Service was superb. The technician discussed with me exactly what would be done and if there were any changes or needs, that would be discussed with me first. Waiting area was very clean. Overall service was top notch. I will service my vehicle here again. Highly recommend.

I had Motor Citys body shop repair my SUV after someone tried to break into it breaking the lock and scratching the door & handle. They did an excellent job matching the paint. Looks terrific. Also the receptionist Ciara made the whole experience of scheduling very easy. Great customer service. Would recommend to anyone needing a reliable body shop when in need of repairs done on their vehicle.

Very satisfied with the service tech Steve. He kept me informed as to the progress being made on my truck. I do feel that any extended warranty info should be readily available to your service personnel. I shouldn’t have to inform them of extended warranty coverage and they in turn must research as to what is covered and what is not. That’s crazy in an information generation where all this information should be linked together.

Great customer support completed the job in a timely manner fix the equipment great job overall

MR. Martinez was very nice and very helpful everyone in there were nice really recommend

The easiest auto purchase weve ever made. I found the car online that I wanted, and Rick made all the arrangements to have my trade-in picked up and new car trailers to our home, 5 hours away from Motor City. Thank you for making this painless.

The service was finished just under an hour! I greatly appreciate fast and great service!

Discussed issue with William on Monday 3/15 and he made me an appointment for the next day. He was very courteous and professional with how he handled my scheduled repair. He also arranged (without me asking) to complete a airbag recall, saving me another trip to the dealership. Repairs including recall were completed that same day. Repair cost was lower than estimates I received from other non dealership repair facilities. I have Motor City do all of my service and maintenance because of the previous mentioned reasons.

Fast, Quick and easy. Schdule for an appointment got there alittle early they were able to take me in with no issues, by the time I walk to ask questions about buying new parts for my truck which was great info and service as well, my truck was already up front waitong for me was very happy with there service.

I recommend Motor City Buick GMC. I was very satisfied with their customer service and the work they did on my truck. Pedro is the best! He is very professional and kept me updated on my vehicle. I even got my truck back sooner than estimated. Very friendly office staff. 5 stars!

Had an appointment dropped it off 2 days early. Got a call. On the next business day about my concerns. After that the only time I heard from anyone is when I called them. Second time I called. I did t even get to speak to the service writer and they informed me my truck was done. Would have been nice for a call I was In Town that day and could have picked it up. Talked the service manager they did not find the issue with the trans. I was very upset about that since it happens quite frequently. Didn’t hear from them again. Called and was informed the truck was ready. Not impressed with this service department. I will be very reluctant to return. On the drive home the trans did it’s thing 5 times. Bad communication with customers

Purchased two brand new vehicle in less than a month from Mr. Andy Merino. Outstanding sale service and his communication is Amazing. Thank your for the rides. GO SEE ANDY @motorcity

Service was great. Was really impressed on how fast they got me in and out. The price was great too! I will be back with ALL my cars.

I have bought $60,000+ 2018 GMC Sierra Denali with 8 speed Transmission. After taking back to the dealer for hard shifting, was told it is common problem with an eight speed transmission. I did some research on the ISSUE and found out lots of other people have the same problem. GM was aware of the problem and knew the transmission oil can cause torque converter to slip and glaze over time however there was no recall issue by GM. Ive taken to Motorcity and they did replace oil and transmission body valve. Ive taken back several times to get it taken care and was told to Call GM there nothing else can do to guaranty they can fix the problem