My home town, great place to buy a new vehicle 🚑

I visited Automall to checked how much they will give me for my car. I had the Manager to help me, they liked my car but it was to many miles on alreary, so it was denied. Im happy anyway that it was a good experience.

Went with my sister. She was trying to price used vehicles. She ended up leaving with a new car. We were at Mitsubishi, and they were able to get her into a car with a better price then Toyota was and another place. So she got a newer car for a cheaper monthly payment and she would have gotten at Toyota. The car at Toyota was going to be over $100 more per month and a lot smaller car. She was really happy with what she ended up with, so it was a good experience. I however I have had a bad experience before with Mitsubishi. I bought a car there a few years ago and sign up for the insurance they offer where if there is a life emergency they can put your payments on hold for 6 months. I had a major life emergency and contacted them and went into the office there at the auto mall a few different times, and they told me the insurance I had been paying for all the long did not exist. So it is what it is. Its an auto mall. They try to get you to buy a car whether youre ready for it or not. However I will say this, they were not wiping down the cars in between people test-driving them with the pandemic going on. That to me is not safe. Also, there was a huge scuff on the front driver side bumper of the car my sister bought. And the windows werent sent it as well. I told them that living in Bakersfield you really cant go around without tinted windows in the summertime, because you will melt. I also mentioned the scuff on the bumper to them. They told her they would fix both issues for her before she left with the car, then the manager changed his mind and said she could pick one or the other. She ended up getting free window tinting, but they did not do the front windows, only the back. And now she has to deal with a scuff on her bumper by herself. To me thats not cool. Whats the amount of money shes going to end up paying on the car, they should have fixed both. And they should have done a very light window tinting on the front windows.

Chrysler staff was courteous and friendly.

Came back in December to have my car looked at and Paul the service guy helped me told me what was wrong. Had to wait to get it fix due to me being poor. Well I came in to have my car fix and Paul seen me and remember me and our conversation!!!! To me that is awesome customer service I’m sure he see a lot of people daily. I would recommend them. It was a joy also when I bought my car from them.

It an automall! Selection right is worst I have ever seen it.

There isnt anything worth the right price out there

Mazda service techs always take good care of my cars needs ....

Very fast

Excellent Customer Service from Representative Aldo. Very Professional & Respectful. He is well knowledge with my questions and understanding.

If you want your Jeep repaired honestly and correctly,

Took Dodge Ram 1500 to have air bags serviced

Good service, a bit of a wait but in the end I bought a beautiful new Jeep!

The staff is always helpful & friendly. I usually come here for an oil change and its affordable and it comes with free tire rotation and a free car wash.

I love my OutLander GT. They always take care of it for me in a timely manner.

Quick solve the problem

I have purchased a new Jeep from Bakersfield Jeep. I drove around in circles trying to find the Jeep dealership with no luck. I finally “Googled” the location and found it. Bakersfield Jeep isn’t on the main drag strip of most the other dealers. I definitely LOVE the fact that most of all the dealers fly a large flag out front! Also I would highly recommend you buy local and keep your tax dollars here in town. I’m pretty sure that most of the dealers in the auto mall are privately owned so it helps stimulate our local economy!

Well pleased a new Fiat 500e. They at least with my car seem like good people to deal with!

I explained what my monthly payment has to be not a penny more and the salesperson came back with a payment $74 over what I said I could pay. I leave get home and the salesperson calls me up and said okay we can sale you that car for your payment. Nope not gonna happen

If you are thinking about buying a new car, stop at Bakersfield Mazda. My family was treated wonderful by a salesman named Anthony! When its time to trade it in we will only deal with him!!!

Aaron Rush, thank you for making our visit today an outstanding oil and filters change, we need more customer service Representatives like you. You were very personable and informative in a very Professional Manner.Just saying simply you were a pleasure to deal with, you are a class act.Respectfully Randy and Jeanne Waterworth

My son took his 2016 Chrysler 200 less than 50,000 and loaded after filling out the paperwork and application TODAY HE LOOKED UP THAT $9,000 DOLLAR CAR THEY HAVE IT LISTED FOR $15,00 WE GOT RIPPED OFF FOR ALMOST$7,000 GRAND !! WHY DID THEY LIE TO A YOUNG MAN AND DISABLED BE FATHER and saying that it was all good just had to wait for finance officer, then they said that the car was only worth around$9,00. Grand and he still owed that and now they get you because All the be paper work is done they have filled out the transfer of title, they come tell me I have to do it because of my sons age. I have really great credit but I failed to notice that they raised my APR% RATE SO I AM TELLING YOU DO NOT BRING YOUR TRADE IN IF YOU DO NOT HAVE A CREDIT SCORE ABOVE 750 EVEN 725MOST IMPORTANTLY IF YOU COME FOR SUPPORT, SO YOUR CHILD OR LOVED ONE IS BUYING OR LEASING A NEW VEHICLE BE CAREFUL BECAUSE I SPOKE WITH A BE UNCLE IN TEXAS WHO SOLD CARS THEY WILL RIP YOU OFF

Acura dealer! Went in for a seatbag recall, it was free, but they were running behind, I was from out of town, they not only gave me a loaner, fixed my car, washed it too! Woo Hoo!

If you have any common sense you would drive 2 hrs and save thousand I did and bought the same truck lower miles in LA for 8 thousand less total rip off here in bakersfield

Drove in with a borrowed car and left with our own. We went to Lexus, Toyota and Jeep. This was probably the most convenient car buying experience Ive ever had. It only took a few hours to find the cars we browsed online, test drive a few different makes and decide on the perfect vehicle. We went with Jeep for multiple reasons, but overall the entire experience at the AutoMall was fast and enjoyable.

Love it. Franklin at the Mitsubishi dealership is the best!! Will refer friends in the future to him. ❤

Good variety of items, but they didnt have the cupcake liners we were looking on the day we visited though...

Always clean area while looking at cars

Our sales representative was great, very patient and friendly. Two other people talk to use for that reason i may go back to get another car.

They were not honest with me when I spoke with them on messenger.

They were very helpful and friendly and they gave me a great deal on a new car as and my wife is very happy

Usually good. They appeared to be closing for the night but staff was helpful when I found them

Great selection on new and used cars

They have a lot of good looking cars and the service is great

At all these dealers its all a snare theyvwill try and get you into a higher priced car. Do your homework. Be ready with prices rates and payment amount. Work em theyre here to take your money..be smart and dont let em take you for a ride or play on hour emotions. Above and beyond will be your experience if you go readyEnjoy your experience.

I need a really good place for people that love looking at you

Went to Mitsubishi and the salesman were all very nice and pleasant to deal with

Bought 2020 OUTLANDER SPORT!!!!Go see Jesus, tell him Shannon Lake sent you.

Nice place to buy your next Car

One-Stop place to buy a car

Good service & easy to get an appointment.

Like excellent customer service at Acura dealer with Salvador Medina even after my purchase he call several time to ask me if i was satify with my purchase had some issue bought a used car not acura model an i still got the service they promise... Thank u....

Went to Mitsubishi, great service.

Worst experience ever! Alex the general manager cant even be bothered to respond to direct emails about customer complaints. If you cant get the general manager to respond, then you know the rest of the employees are worthless.Was told to find another dealership. Told the rates online dont reflect their pricing. No one was willing to haggle. They came back with a price $150 higher than the other dealers I have spoke to. Not willing to budge. The Ugly manager who is bald angry looking fat man with moles all over his face is a racist *ick.DO NOT WASTE YOUR TIME OR MONEY

Stay away from Mitsubishi you will go there with what kind of car your looking for. And come out with they want you to have ... Unsatisfied consumer here...

1 area with different cars in different company together is what I never think of being asked to answer in comment toward Bakersfield automall. Actually good explanation on stars, what kinds, and varities of color, inclduing be caution of contacts. They worked hard to collect cars trucks suvs vans for cizitens. Truly supportive for cizitens needs.

Quick & friendly service at Jeep

Adam with mazda was very very helpful

Some parts are ok. Others are not. Kind of have to fight for parking because a lot of dealerships dont have parking lots so nothing but curbside parking for the most part.

I was at four wheel parts I broke my Jeep and not for the first time

Best selection in the world

Excellent customer service

My old dealership and excelant service as usual.

Excellent customer service

Mazda always treats me well

The service department has been a pleasure to work with. Only had warranty work done.

Never again

The car is rude and they never fix things right the first time

Great mall

Great visit at Bakersfield Acura

Fast service

La is better

One stop place for a almost anything you please

Mazda is the best

The salesman wouldnt listen to me, and the tv was playing very loud, annoying experience.

Lots of car dealerships.

Quick and courteous

Plenty of people around to help you out

Just drove by

Any car you want

No car or truck

All sorts of dealerships to choose from.

Looking for a car look elsewhere

Unprofessional middle school big mouths in the back workers childish UN- business like, unprofessional

This place Is a total joke

Friendly, treated like family

Ok Ill

Lots of cars to choose from

Took to long

Terrible service

Good

Good

Friendly

By appointment. They attend to the moment. much kindness. And speed

They serve very well!

In this place they are very friendly, they serve well and with respect, I am very happy and grateful.

I was in toyota my favorite I have no complaint I love it. n repairs and service very good work friendly and very accessible try to solve the problems as quickly as possible 👍

It is the first time I have taken my car to a service and I am very disappointed with the service staff. No. They have good service their customer service is very bad 😡😡😡😡😡

Very good service

I like the attitude of a girl who attends me sieto not remember her name

I like to look at new models, and very easily to buy

Good customer service..

There are many cars to choose from

Kind

Well

Bye Bye