Kyle Wolf was excellent, super nice and not pushy. Very helpful and easy to work with. Helped me find my perfect vehicle. Made buying a car super easy. Would definitely buy a vehicle with North Bakersfield Toyota again. Other dealerships customer service sucks compared to them.
So very pleased with North Bakersfield ToyotaIgnacio Navarro was the best..not pushy just seemed to know what I wanted..test drove and fell in love with the Camry.James Chon made finance so easy and fast..Must say this was the easiest car buying ever..Toyota, thank you!
A big thanks to North Bakersfield Toyota for their exceptional customer service and friendly faces!!! We traded in our used Toyota for a new one and wow what a beautiful quality vehicle. Thanks again to the whole team at North Bakersfield Toyota for making our car buying experience a GREAT one!!!
Working with Sam, Don, and all the staff at North Bakersfield Toyota made the car buying experience great for me. Their customer service and desire to work with my needs was very impressive. All around great dealership to work with.
Ive bought cars from many places before, but North Bakesfield Toyota is the best.I want to say is that they treat customers with honesty and kindness. So, dont worry and just go for it.Thank you again!
Came from Selma Toyota which was over priced super limited inventory and given the run around. I made one quick call to North Bakersfield Toyota spoke with Kyle and was in and out with a new 2022 pricing was very affordable and I was provided excellent customer service. Thank you Kyle and Thank You North Bakersfield Toyota!
Deon was awesome,he was very patience with our requests. As we wanted limited Hybrid Highlander He helps us out find the right model. He maintains great communication with us with the status of the car. Once the car he called us right away. I truly recommend Deon for anyone looking for a car.
I had the absolute best experience specifically with Sam. He’s AWESOME. He made my dreams come true in the matter of 24 hours and for times like now, that’s an accomplishment on Sams behalf. Also thank you to Jose in finance you we’re very thorough with your explanations and made it easy for a first time car buyer like myself. Thank you Toyota for an experience where I’m sure won’t be the last where I leave COMPLETELY satisfied.
Don Snow was an amazing salesman, and was so helpful with me and my family especially since it was my first big purchase. He became a great family friend.
Great experience buying a car. They gave me a good prize on my trade in and the whole purse didnt take long. Gregory the salesman was very nice and patient. Would definitely recommend north Bakersfield toyota to my friends.
Kyle Wolf…… the WOLF of Toyota 🙌🏼 He is absolutely the coolest. His hospitality is top notch. He made our first purchase from Toyota easy and stress free. Thank you Kyle for helping us! We will take that water now.
Josh was a great salesman. He really listened to what I wanted and got me a great price for my car! James, or Santa, really sealed the deal and was super nice and friendly. He was able to get me exactly what I wanted for a reasonable price! They’re definitely a dynamic duo!
Jason helped my wife & I get our car, he was so sweet & he helped us understand every single detail. He’s honestly one of the best sales guy that has helped us because he explained everything throughly & helped us get exactly what we needed even when we weren’t content with the test drive he made sure to understand what we where looking for so we can be satisfied with the car we choose. He was so patient and honest with us which is very hard to find when you go to dealerships. Definitely will make sure to purchase my cars again with Jason. My wife & I love our new car & it’s thanks to Jason.
Sam Son helped us through the whole process. He made it fast and easy. He was extremely professional and pleasant. He did not pressure us, on the contrary, he was patient and answered all of our questions. I would definitely do business with him and I highly recommend him.
Sam Son was fantastic. A truly awesome salesman and overall guy. He went above and beyond to make sure that our family had a great car buying experience. I would definitely recommend this dealership if you are looking for an easy car buying experience with all around nice people. Most of the leg work was completed over the phone and internet before we ever stepped foot in the dealership. Thank you Sam, you made this normally painful experience very pleasant and we love our new Sienna.
Great experience my sales man was honestly very caring and interested in our best interests. The process was very smooth and quick will definitely be recommending people to this dealer. They gave me a good price on my old truck that a traded in also they gave me pretty close to what I was asking for.
Kyle Wolf is the man. Hard to come across professionals like himself in this field. Good energy, and good vibes from the moment we sat down to chat. Awesome management and team down at North Bakersfield Toyota. Check em out! Thank you guys!
Gary is a very helpful and polite individual. He is highly patient and humble. I appreciate his customer service. Definitely the best car sales representative I have ever encountered. Thanks for all your help with mine and my husbands new Tacoma!
This dealership is amazing! My client advisor, Sam Son is a true professional that genuinely cares about his clients. He was extremely responsive, friendly and knowledgeable from A to Z. My finance manager, James Chon, was also very informative and friendly. From my very first phone call to the last fist bump with Sam, I can truly say that this has been one of the best car buying experiences of my life. Go team north Bakersfield Toyota!
Joseph displayed dedication to his job responsibilities and excellent customer service. He assisted very professionally while multitasking other areas of the sale that made my experience smooth and at ease . Its very hard to find great customer service where Joseph went above and beyond in these service areas. Awesome experience buying my car at North Bakersfield Toyota.Thank you Joseph!!
I was looking to upgrade a 2017 Camry SE with very high miles. I see the slick ads for Carvana. So i searches their inventory. Select a car and get a quote. They offered $7200 on my car that was worth between $9-10k for trade per KBB. They wanted 35% larger down and and $80 more month for a vehicle that was $5k less. Not to mention 5% more on the apr. When i said they undervalued my trade, I was told that the offer we don’t negotiate. I feel all the fancy ads are to distract you from them stealing your money. Don’t trust them.I am extremely thankful I decided to check with a couple of local dealers. I went to North Bakersfield Toyota’s website. Within 15 minutes, I received a text from Issa Hawatmeh. He helped me determine what I was looking for and have me a list that I narrowed to 3 cars. I went in a bit later. Unfortunately, Issa had left for the day. His partner Deon Greenlee helped me. He was patient and showed me the three cars and took two for test drives. I told Deon the one I preferred was a few grand out of my price range. I asked if we could try the numbers, knowing i would probably have to go with my second choice for budget reasons. Deon and his Sales Manager, Bam Salam went to work. They got my top choice to fit my budget and paid off the Camry that was $2700 upside down. They were professional and friendly. They listened to my needs and wants and found solutions for me. Thank you Bam, Deon and Issa. You’ve earned my business moving forward.
Great experience. Joey was very helpful and fun to work with. In a time where it’s hard to find a car, he was able to help me reserve a vehicle when it was on its way from the factory. I don’t live in Bakersfield, but it was worth the commute to get there. I’d go there again first if I needed to purchase another vehicle. Jose from financing was also a pleasure to work with.
They were very professional they gave me the best price I could get for the 2021 TDR pro tundra truck I was looking for that’s all I can say.
Sam was the nicest sales person. He showed us all the bells and whistles on our new Rav. He is super knowledgeable. We will definitely come back with service like this.
Top notch cutomer service. The sales reps were honest and straightforward and the process was quick and easy. I set things up over the phone so I was only at the dealer for about an hour before i was driving away in my new car.
First time Toyota buyer and couldn’t be happier with my experience! Special thanks to Kyle W and James in financing for making our buying experience great!Thank you North Bakersfield Toyota you guys rock and my car is beautiful! 10/10 satisfied
I was treated very well by all employees at Toyota. One of the main reasons I chose Toyota is the personal way they take care of me, the service/maintenance department and the quality of the vehicle. Simon who was my salesman was extremely helpful in my purchase of my pickup. This is the second vehicle that he has sold me this year. He has made buying a car pleasurable as well as easy.
Upon arrival, we were attended to with respect and fast service. Sam knew his inventory well, assessed our needs, and matched us with the perfect car for our daughter. He was not pushy at all and gave us plenty of time to choose a car, answering all of our questions in a friendly manner.
Great, friendly service!!! Kept us updated when the van arrived and walked us through all the functions of the van. A fantastic car buying experience 😀
The staff was very helpful and friendly. My salesman, Kyle Wolf, thoroughly explained the car experience to me. He kept in touch throughout and was extremely helpful to us.I definitely recommend Toyota for a great car- buying experience!
Awesome from beginning to end. Kyle Wolf is the best! Loved talking about my new car and GOT! Even the finance manager James Chon was super funny and helpful. Thank you again for making my covid car buying experience smooth and easy!
Very great out standing help with every single question I had. I fully recommend to anyone whos looking into a car!
Greg our sales representative was awesome! The whole experience was done in a professional matter. Will definitely recommend to family & friends.
Kyle Wolf was absolutely the best sales person I’ve ever met. He was completely understanding of what we wanted, I never felt the pressure I usually feel with other salesman at different dealerships. He was patient, kind and went out of his way multiple times to give us the best experience possible. I will definitely be back to this dealership & would recommend this dealership over any other dealers in Bakersfield!
We needed a car for our daughter, and everyone at North Bakersfield Toyota was absolutely wonderful. Sam took such good care of us and made us feel comfortable and like we’d known him forever. Rudy in finance was also great! Thank you both for your help!!
This is the Best auto dealer in Bakersfield. I only buy from them since they opened. All my services for my vehicles are done honestly and promptly my sales man MAX SANTIAGIO was great and able to find me a TUNDRA TRD PRO at the manufacturer and have it shipped to them. All the paperwork was a breeze and straight forward. It doesnt matter what department you deal with they are always great and courteous. I will always go to North Bakersfield Toyota before anyone else
Best Toyota dealership from my experience. Sam helped us and was great, very friendly, and helpful with our questions. Will definitely do business with with this dealership again in the future because of Sam!
Kyle was awesome. Helped my wife and I with all questions we had with the truck. Very friendly and top of everything we needed. Please pass this along to him. Thank you.
Truly professional. I appreciate the patience and supportive actions by everyone involved in my vehicle purchase.
The purchase was easy, handled mostly over the phone. Paperwork was handled quickly with Kyle our salesman. Has to wait a little while to get into finance. Love the RAV 4. Overall was an easy purchase experience and we love the car.
I can’t say enough about Joey Valenzuela! He was hands down the best sales guy I have ever dealt with. I really appreciated the time he took to find what I wanted and I LOVED that we communicated via text. He didn’t bombard me or overwhelm me! If you are an anxious person then you need to see Joey. Did the finance department screw everything up…yes. It’s a shame Joey can’t work in every department!! I have the car of my dreams in the color of my dreams! Thanks again Joey! —— Maria Garcia
The process was seamless even with the limited stock. Joey was honest and let us move at our own pace with zero pressure. I recommend him as your next salesman.
Phone service was good. Prices quoted for parts seemed expensive.
Sam is really nice and very personable he helped us find our car very fast it was no hassle. There was no pressure and we got in and out and a good amount of time, I would recommend him if you’re looking to buy a car
My Sales Rep Jason was very forthright, organized, engaging and on point from the time i stepped into the lot to the time we purchased our new Tacoma. He listened to each of my unique needs and goals and I got a great deal with the terms I wanted. I look forward to many more years as a Tacoma owner (my first was an ‘02 and i loved it). Many thanks to the North Bakersfield Toyota team!!!
Sam was such a pleasure to work with! He was very knowledgeable and professional. He got us out the door fairly quickly with the vehicle we had been eye-balling for awhile. I will definitely consider this dealership for future purchases and would definitely recommend to family & friends
I would absolutely recommend coming to this place and buying a car. I drove all the way from the SGV to buy a car. Ask Sam to be your sales guy. He went above and beyond for me and you will not regret it! It was a pleasure to do business here as they give you personal attention and understand your needs. Thank you for taking care of me!
We worked with Sam Son today to get our new family van. He was very kind and helpful to us. I appreciate all his detail and attention. He even helped us to get the car we wanted and with all the shortages this was no easy task. Definitely recommend coming and asking for him!
Gary Stanton and Rudy were very competent and courteous I would willingly work with them again.
My sales person Kyle Wolf was wonderful. Honest, caring, answered all my questions. This dealership exceeded my expectations and Kyle got me the deal I was looking for. Thank you Kyle.
Great experience purchasing our new vehicle. Salesperson, Kyle was a pleasure to work with. Met our needs as far as the vehicle and the pricing. I would recommend this dealership and I would recommend Kyle.
I went here for my scheduled maintenance on my new Toyota. They have a nice waiting area with comfortable chairs. The service was quick and I was in and out in under 2 hours. Tim helped me out and he was very nice and professional.
Kyle made buying our truck such a positive experience. He was friendly, professional and made the entire process very easy. I would recommend Kyle Wolf and the entire staff at North Bakersfield Toyota to anyone looking to buy a new or used vehicle. Very very happy customer!!!!!!!!
Great experience and love my new Rav 4 prime. The only thing I was unhappy with was they charged $5000 over MSRP. I felt they are taking advantage of the situation. I did not get the warranty through Toyota but through my bank. Toyota wanted to charge me 6000 but I paid less than 1000 for the same coverage except for a 100 deductible.
I just want to start off by saying Kyle Wolf is the man to see about a car. I went in an told him what i wanted and he got me exactly what i was looking for. Kyle went above and beyond and made sure i got exactly what i was asking for, he really showed how he earned salesman of the month. His personality also made my experience at North Bakersfield Toyota a good one. What pleased me the most was the minute i stepped out of my vehicle to look at my potential new vehicle Kyle had walked up to me an helped me within seconds. If anyone is looking for the perfect salesman his name is Kyle Wolf at North Bakersfield Toyota.
They are absolutely amazing the best in Bakersfield. They make you feel like family ! Found me the car I wanted and the best deal and Toyota financing. Extremely happy 😊
Friendly staff, they could be a lot faster. My salesman handed my loan docs to the finance dept. I had to wait an hour until a group of 4 employees were done gossiping and hanging out in the finance office. My car was not detailed at all. I left with it dirty because we sat around long enough and my child was hungry.
Our sales associate Sam was honest, efficient, and reliable throughout our entire purchase experience. He took the time to answer our questions and explain things thoroughly. We are definitely return customers!
My experience was really great want to give big props to Jason Yanez for helping us thru with our purchase he was very professional, helpful, and patient throughout the whole processes, made it real easy thanks once again Jason👍🏻
Joseph was very patient and willing to answer all my questions. Very pleased with my new vehicle.
Kyle Wolf was very helpful throughout the entire process! He made purchasing a new Prius an enjoyable experience. Thank you for your guidance.
Thank you to Mike chahla from north Bakersfield! He helped us to the max & great personality! Thank you so much for getting us into our 2021 Toyota Highlander XSE
Friendly, helpful and easy to work with! Kyle Wolf helped us find the car we wanted over the phone and held it for us until we got to the dealership to buy it.
Today I went into the Toyota dealership knowing which car I wanted. Sam Son was the person that I was referred to by a friend and I was very pleased with every single step of the process today. Sam made the whole process easy and effortless on my part. I’ve bought several cars in the past but never walked away feeling great about the deal I received like I did today. I definitely will purchase from Toyota again if and when I am in the market for another car!
A huge thank you to Kyle Wolf for making it possible for me to be able to leave with a brand new Toyota Corolla ! He was very honest and upfront with me and my fiancé. He answered every question of ours. Will definitely send people his way for a car !
Ask for Sam. Spoke to him about a car that I was in the market for, for a few weeks. We were straight to the point. He asked what I wanted to pay, and worked with me to get it. Very easy, pressure less transaction. I drove 2 hours then left with my new Supra.Thanks again Sam !
Had a good experience with the internet sales person Sam Son. He was nice, helpful, and responsive when I contacted him. The only reason for my lower rating is because the finance team tried to sell me a $500 maintenance package without me knowing. They just assumed I wanted it and I had to assertively advocate for myself to get the rate the sales team and I had agreed upon. Overall, I would go back again.
Service at this dealership has gone downhill since the ownership change. My entire buying experience last year was a mess and don’t bother making a service appointment for a 30 minute oil change, you’ll still end up waiting over TWO hours!! I will NEVER recommend this dealership or service department to anyone. I love my Toyota but this place will never see another $$ of mine
Our agent, Kyle, helped us order the car, and kept us updated throughout the whole process. Very good costumer service.
We had a great experience!! Salesman Gary was above and beyond helpful. Got a great deal on a gift for our graduate who is also turning 18.
Kyle Wolf helped us out get a BRAND NEW trd pro and was very helpful and committed to getting us a fair deal. Thank you!
Good knowledgeable salesman. Whole process from start to finish was fast.
Kyle Wolf was very professional and on point, I text him in the morning with the truck I wanted. When I got there the truck was ready and paperwork ready to go!! Couldnt ask for an easier truck buying process. Kyle made my first Toyota buying experience worth it.
I just purchased a used vehicle with Ninos and this was by far my best experience when car shopping. From being very transparent and offering suitable recommendations he made my experience a great one. Ninos was respectful to my budget and never made me feel like he was rushing a sale. He took his time with all my questions and reassured me about everything before signing anything! I will definitely be recommending people his way! Thank you!
Highly recommend asking for Sam Son!! I was looking for a new RAV4 and Sam made my experience a hundred times easier. Great dealership and amazing staff. I drove from Orange County and it was 100% worth it. Amazing experience and definitely would recommend to my friends and family!
Sales and finance i will give a 100% detail department could of done better
My family and I left pleased as we left Toyota. We had Sam Son help us throughout the process, and even stayed after to make sure we left home with a car. He made sure to answer every question, and make it a smooth process. My family and I have purchased cars from other dealers, but we’ve never experienced top service like we did at North Bakersfield Toyota! Thank you Sam and James for being exceptional. Our new go to dealer for sure!
The best customer service Ive received so far from a dealership.My Sales Associate Joseph Pantages is the best.He sold me my 2021 4runner Venture and gave a such a great deal I drove 130 miles to the dealership.I had a very positive experience.Dont forget to ask for Joseph Pantages !He will make it happen.
Max Santiago was amazing from the first call to the finish signature. I have been calling all Toyotas in SoCal & no one was able to help me like he did.He helped me find my specific truck through the phone. No lies & no playing games he told me everything up front. Drove 3 hours & he had all my paper work in hand ready for me. Easy and simple definitely recommend his service!
Getting my new Camry was an easy process. Joey was a friendly guy to work with. An overall a great experience.
I got the perfect car here and I love it! The staff was very friendly and very helpful. I was very pleased with the buying experience. I highly recommend North Bakersfield Toyota!
The staff were all amazing but Kyle was by far the best person to buy a vehicle from I called him and asked him if he had the color and package the my wife wanted he was 100% honest with me and didn’t pressure us or make us uncomfortable I would definitely recommend purchasing from him
Everyone here was so nice and helpful. It was really quick and easy for me to trade in my lease, and I got an amazing deal that I couldn’t have gotten anywhere else. Joey is extremely helpful and made my car buying experience a great one. I will definitely be going to him next time I’m in need of a vehicle.
Great experience. Everyone was very helpful and accommodating as well. It helps that they go through my bank as well. Kyle wolf is a great help with finding me my new car. And I am glad I bought through them.
Kyle Wolf is an excellent example of what a sales associate should be. He listens to the needs of the customer to get them the car they need within their budget. Great service! Will be back when we need another car
Ask for Kyle Wolf best salesman I met so far went above and beyond to help me get a great deal on the suv I wanted. 💯 recommend this dealership and once again don’t forget Kyle Wolf is the guys to ask for to get u n ur new Toyota
Amazing dealership thanks to all the amazing staff and a big shout out to the sales staff Rabie, Amir, Troy, and Karem in detail for taking care of my new Corolla thanks to everyone that worked hard on my car to get me the best deal possible
Sam was great. He went above and beyond to get my friend the Yellow Supra he wanted.Highly recommend Sam if you want excellent service!
Amazing customer service, very knowledgeable, helpful and friendly. Ele & Matt really went above and beyond to make sure we felt comfortable with our purchase and made it an overall positive experience. Very grateful!!!
Had an excellent and easy experience with Toyota’s Salesman Ninos in North Bakersfield.Very accommodating as well. Highly recommend him.
Car shortages made finding a car difficult. N. Bakersfield Toyota stepped in to get us a vehicle hours after one was delivered to them. The bargaining and paperwork was hassle free and their employees are well suited to client happiness. Thanks especially to Issa for bringing the dealership to as much of the 21st century as they seemingly can be. I’d reach out to Issa for future purchases.
Very nice and helpful staff. Answered all my questions and were very patient. Very glad I came to this dealership.
Im blown away by the customer service here. Ninos and the North Bakersfield Toyota team went above and beyond to help get us what when needed. Even crazier, my wife got into a minor fender bender hours before we were bringing in our car to trade in and these folks STILL worked with us and took our vehicle.Special shout out to Ninos, Troy and the GSM (name unknown) for being upfront and honest with us the entire way. If youre looking for a dealer with integrity, look no further.
Deon was so sweet and worked with me in every aspect. He was helpful and made me feel very welcomed. Ty deon!
Came in today cash in hand and wanting to buy a car. After 10 min, asked for help from a sales member and was told someone would come out. Another 15min later while still waiting to be helped, that same team member walked out helping someone who had just arrived. When the sales member noticed us again, now he said oh I will help you as soon as I am done with him. The other person even asked him since we were there before him to help us. Shame on them!! This might not represent all of the workers there but really disappointed. I will be taking by money somewhere else.
We have purchased several vehicles from North Bakersfield Toyota and we are always treated well and very pleased with the service. Greg, Joseph and Don took great care of us and got us in to the car we wanted. Don especially was amazing!! He went above and beyond to get us the best deal possible. I will definitely be returning for our next Toyota purchase 😊💗
We were wanting a new RAV 4 and decided to drive 100 miles to purchase one. Joey Valenzuela was awesome to deal with. My wife told him what she was looking for and what she did not want. The very first car we looked at she loved. Took it for a test drive and that was it. SOLD! The overall process took what I thought was short time with paperwork and all. From the time we got there until we pulled away was less than 4 hours. Joey went over all extras and showed us how to use them. He even set my wife’s phone to the car for us. Highly recommend North Bakersfield Toyota & ask for JOEY VALENZUELA!!! Thank you
We had the best experience and the greatest help when my daughter bought her car. Our salesman, Ele, went above and beyond. We can’t thank him enough for all of his help!!! We will definitely be going back and asking for him!!!
Good service not pushy they let you find what youre looking for. Adam is a great sales man!
Love my New Toyota Corolla from Bakersfield Northwest Toyota! The salesmanship from Ninos Neesan made our experience of buying our car extremely stress free ! And James in finance was also awesome! Both were friendly and down to earth, made us older folks feel confident putting our purchase in their hands! Thanks again!