The services for my car were fast, employees were nice, and they were very accommodating. I was provided with shuttle services. The people who drove me were very nice. I wanted to know about deals for a trade in for my car after being contacted by a sales person. I also left there with a new car for a slight increase in monthly payments. My old car was completely paid off by Honda. It was a great visit.
Last night was a great experience for me buying my first car ever on my own. All thanks to Edwin Verdugo in sales department for making it happen. Great attitude and fantastic customer service. Very professional and polite. I was dreading being at the dealership for 8 hours just to buy a car. Edwin made it quick and easy for me. I will definitely be back at Earnhardt Honda for my next purchase. Until than I’m going to enjoy every minute and mile driving my new 2021 Accord, thank you Edwin! 5 stars well earned.
My wife and I went to Earnhardt Honda last night to view a Honda Accord she seen on their online inventory. We decided to go in and check it out because of the great experience our family and friends have had there with Edwin Verdugo in Sales department, he has a great personality and is honest about his work. Gives best advice and goes the whole 9 yards to help get you in the vehicle of your interest. 10 out of 10 recommend. Because of his great work and honesty, my wife drove home with a beautiful platinum white 2021 Honda Accord 2.0 sport. She loves it. Thanks Edwin! We will definitely recommend you to anybody who is looking for a new car!!
I always use Earnhardt Honda when servicing my Odyssey and Accord. I always feel like I get the full service of my vehicles, from the complete diagnosis and checks from fluid checks, engine bay and belts, tire wear and more, all of this on top of the reason I take them in for. This makes me feel safe and secure when taking my family down the road...until the next service!! All service technicians are superb, especially Adam, who I often work with!! Thank you Earnhardt Honda...until the next time!!
We went in last night not knowing anything! Fabian took really good care of both me and my husband! He was very educational and knew exactly how to help us. With his help we were able to bring home a 2018 Honda Civic hatchback! Great experience ! And we’ll definitely be referring anyone and everyone over to you! Thank you.
Great experience from the moment we walked in the door. And, probably the easiest. Everyone was very helpful and listened to what I needed. When my vehicle arrived, they took the time to make sure I understood how everything worked, for my phone connected before I even left the lot, and answered all of my questions. I never felt rushed. Exceptional service!
Ramon zorrilla was so great to us! He was able to get us a great deal for our trade in and we walked off the lot with a 2021 accord 🤩 he was super helpful and made sure we were taken care of. One of the best dealers in Arizona who puts their customers first! Thank you so much Ramon! Super happy with our purchase!
As usual, they took great care of me at Earnhardt Honda. My service advisor explained everything in detail and was very friendly. I will return when I need more service work.
We purchased a 2019 Honda Pilot from Earnhardt Honda. Sean Henderson was a great help pointing us to the right vehicle... He made the experience seamless and easy... Thank you Sean!!! See you in a few for my Accord. Remember No KIA.
Johnny was amazing. Ask for him when u come. He knows what he is doing and will get you in and out. Also experience was amazing and help/answered all the questions.
Edwin Verdugo was such a great help. He help me and family through out the whole process. He made the process as easy as possible for my family and I’m glad he was the one to help when I bought my first car.
I got my first car here! Johnny was very helpful and wasn’t pushy at all. I got what I wanted and he made it such an easy and painless process. I will definitely come back in the future and will definitely recommend Earnhardt Honda and Johnny to any all who ask! Great experience and 5 stars out of five.
I highly recommend Earhart Honda Service Department for all your car needs. I don’t reside in Arizona, but make the trip there. They are professional, trust worthy and high quality of work. The times I’ve been there is been a smooth experience. Landon is the gentleman that helps us.Thank you everyone!
I just want to tell you all.Julie in service is so amazing she always answers all my questions and concerns. She always takes care of me. She makes me feel like family. I can never go with anyone else. Earnhart Honda you have such a hard working employee that’s dedicated to your company. Your definitely blessed to have her.
Ricky was the one who helped me and he was really nice and helpful. My vehicle took less than 2 hours for an oil change. I also rented a vehicle from them which the process was flawless and really reasonable. It definitely beats going to a car rental place paying all those fees and standing in a long line. Kenner was the one to get me situated for the rental before I picked it up and she was also very nice and helpful.
I had James Jack helping me and he was very nice! He wasn’t pushy either so that was great. Leo Resecker was also very helpful, he was able to give me a detailed paper with the differences between the different versions of the car. Another mention is Edgar Rodriguez from financing. He was polite and did his best to get us a good deal. Overall it was a great experience and I appreciate how swift they were. I will definitely be referring this dealership to anyone who asks!
Earnhardt Honda always provides excellent service. Karyn my service representative is very helpful. Karyn always looks for ways to help me save money. She makes me feel like Im her only client.
I have NEVER left a review for a car dealership before, and never thought I would. But, we negotiated what we believed to be a fair deal over a series of phone calls with Jay A. and once we agreed to our final number, made a deposit and waited for the car to arrive (take into consideration the car we wanted was not on a single lot in AZ at the time). While we were waiting for the car to come in, we received regular and honest updates from Jay. The day the car came in, we walked in and we’re greeted by Jay and his manager that worked on our deal. We were so grateful that they honored the deal that we agreed to weeks prior, with no pressure, just extremely pleasant customer service. Really couldn’t be happier with our experience!
I purchased my very 1st 2001 Honda Accord here at Earnhardt Honda and it was good to me for many years. I went in looking specifically for another Honda Accord. Ramon Zarrillo showed me the different models and we found the EXL to be perfect. They had none in stock, but then a few days later contacted me and they got the one I wanted in stock and in the color. We made a deal with my trade in and got the most beautiful 2021 Honda Accord EXL and I absolutely love it!Ramon was so professional and friendly to both my father and I, he is amazing! If you are looking for a new car ask for him and he will take care of you, he will not disappoint! Thank you Ramon!
Our service advisor Julie Spickerman is the BEST!! She is very thorough & will go out of her way to help resolve the problem.
Irvin Garcia was our sales consultant and he was fantastic. Greeted us right away with a great attitude. Rather than making us walk around the lot in 115 degrees he looked to see what he had in stock first to limit our time outside! Highly recommend asking for Irvin if you are looking to buy a car for this dealership.
Buying the car was fine.... but everything since, not so much...*Electric power steering went out 8 months after purchase*Not covered under bumper to bumper warranty.*Took over 3 weeks for repairs + 1 week before they would accept in shop to diagnose.*had to make another appointment, 2 weeks after repairs completed, for oil change. (Why not done in the 3 weeks they had it? )*scheduled oil change took over 3 hours*Continued solicitation of selling/ trading car back is exhausting, especially when they realize the loan is upside down from the warranty they sold that didnt cover repairs needed....*Lack of customer service: they wont acknowledge complaints, return phone calls, or emails.*was not told there was apparent water damage until repairs were done, car was not in a flood. Only water from AZ rain...*was told warranty didnt cover normal wear & tear, that power steering falls under.I do not recommend buying any vehicle at this location, but if you do, same your $, dont buy their warranty, and find somewhere else for service needs...
We Ballin!!! Thank you Francisco. I just met you but you kept it real. You worked with me and got me what I needed. You Treated me and my family with nothing but love. Also thank you to my guy Alex for making sure the numbers was right... Need a car??? Go to Honda Avondale, Ask for Franciscool. Thank me later..
My Service Representative Julie is awesome! Very knowledgeable and efficient.
As always very polite and friendly atmosphere. The service department truly seems to strive for 100% customer satisfaction. I would highly recommend them for all of your Honda service needs.
Edwin Verdugo was very helpful. Helped me get a great car and has awesome customer service. Greatly appreciated all the work he did. Recommend him for your sales person
I went into the dealership yesterday morning to get an oil change and also talk with someone about the end of my lease. I had contacted Francisco a couple of days before and let him know that I would be in on Monday and that we were just going to “talk” about my lease end options because it was my day off and I didn’t want to spend the whole day in the dealership. Well, 8am we talk and by 10:30am I was gone …. In a New 2021 Honda! This is the BEST experience I’ve ever had at a dealership! Francisco & Mart we’re amazing! And I LOVE my new car! Best and FASTEST experience at a dealer.
Johnny was extremely helpful and professional. We brought our son here to purchase his first car and made it a memorial experience. We would definitely come back for our next car purchase and definitely recommend them. Five stars well earned!
I would like to thank Michael Corado for such a pleasant experience shopping for my new Honda Civic. He was able to answer all my questions and truly made the process very easy. Also, Pablo in financing really took the time to explain everything in detail. Thank you again for all your patience! It was a pleasure buying from Earnhardt Honda.
I want to thank Johnny and Michael for making my car shopping/buying experience amazing! Johnny was extremely patient with me even when I was so back and forth! I got to do the finance part from home then come out to the location to check out the vehicle I chose. The communication was exceptional from both Johnny and Michael. Thank you Earnhardt Honda! I love my Honda Civic!
I recently had my car in for the auto butler service and an oil change. I had to leave my car; and request a ride to and from work. Both times the drivers were friendly and on time. No time was wasted, and I arrived at work on time. After a reasonable time, I received a call from the driver that she was on her way to pick me up from work. Additionally, a service person from Honda called to make sure I had received a call from the driver as a special courtesy. The whole experience was pleasant.
Recently bought a new CR-V from here and was very satisfied with the help I received from both Ricky Gonzalez and Marcellino. Ricky was very willing to work with our budget and answered any questions I had with no pressure. Marcellino was always available and when I couldnt pick up the car because I didnt have a ride and was alone with my daughter--he offered to deliver the car to our home. They were great to work with and I appreciate them very much. Thank you, guys.
Ramon Zorrilla was super helpful when we needed to swap out our electronically challenged 2020 Odyssey. He helped when he could and asked some tough questions of his boss when we needed him to. Things have worked out great. I was impressed with how quick he was to smile and laugh— refreshing for a car buying experience. Thank you Ramon!!
Thank you Earnhardt Honda for amazing service. I didn’t know how I was going to get to work the next day with my car making a scary sound. Thank you Glenn for caring and getting my car looked at and fixed. You made my day yesterday!
They got me in on short notice. I’m from out of town and they were very accommodating. Ricky was very friendly and helpful to me. I would gladly use them again in the future.
Ricky Gonzales and Elijah Buch were a great help in our purchase of our 2022 Honda Pilot. They are a great team. I highly recommend them.
Using Earnhardt Honda was the best car buying experience of my life. Honest dealers are hard to find these days. Happy to see the “No Bull since 1951” tradition is alive and well.I just moved from the East Coast, and car buying here was a pleasant surprise.Cisco Garcia is highly recommended.
My overall experience was amazing! I originally went in for an oil change, and ended up financing my car. My lease was about to end, so I figured I can knock that out while receiving my oil change. I wasn’t sure it would happen that day, but car salesman Sean Henderson went above and beyond and helped me purchase my car. He was very kind, professional, had great customer service, and helped me get a great deal! Not only that the other staff members were great as well and checked up on me from time to time while I was waiting! I highly recommend asking for Sean if you want to purchase a car!
Purchased a vehicle from here last week not because of the vehicle but simply the outstanding customer service I received from Johnny our sales representative. He went above and beyond for us, and fought to get us the payment we can afford. Really went out of his way to explain every detail and features of my new car that I really appreciated. I definitely recommend this dealer but more than that go see Johnny with the spikey hair 😁
Big thank you to Ricky for my 2019 Honda Civic! He made it very easy and fast and was a really good salesman. I 100% recommend going to Ricky when you go to Earnhardt Honda .
Johnny Dorscht was excellent. He made us feel at home and managed to take care of every detail at the same time. Request him if you come in to buy. He won’t disappoint you!
I had an excellent experience. They were able to get me a Honda Fit at the price I needed it to be.Johnny helped me and is a no pressure sales man which is ideal for a buyer like me. I highly recommend.
Ramon Zorrilla, thank you for your help!! You were great and I appreciate your help in finally getting my Accord. Ramon was quick and explained everything so thoroughly it made the experience easy, comfortable, and he helped me find a comfortable payment plan so I can get my car. I am definitely a happy customer!
Mike Sutton was a great advisor & is a great communicator. He is friendly, professional, & very personable. I always receive excellent customer service whenever I have my car serviced at Earnhardt Honda of Avondale & I highly recommend this location to all of my family & friends for their car service needs.
Johnny was amazing! He was patient with me. He did not make me feel pressure in purchasing a vehicle. Johnny is very knowledgeable when it comes to cats and financing. He made me feel like family. He is a great asset to this company. I would recommend others to see him when they are in a need to buy a car. Thanks so much Johnny!
Julie Speakerman is great to work with. She takes the time to explain the issue, solution and options, going above and beyond in her approach to customer service. It is always a pleasure working with her.
Make sure you ask for RICKY GONZALEZ! Yesterday was the very first time I ever stepped into a dealership. I was nervous, as I have heard horror stories but Ricky made it such an awesome experience! He is very knowledgeable and was very informative. Answered all my questions and had the most wonderful attitude the entire time! Thank you very much Ricky!!
Kelly was AWESOME! He helped us out a lot! I’m a first time auto buyer and I’ve never been through this process and he walked us through the everything! Didn’t have a problem with getting approved and he even helped us get advice on what we can do for in the near future to upgrade our car if we need to. I’d give this place a 10 stars if I could !!
My husband and I are very pleased with Irvin Garcia, the sales person who took care of us when we leased our Honda. He is very polite, very pleasant and he knows how to do his job very well. I will recommend him to my family and friends.
The longest part was deciding on a car! Go see Ramon Zorrilla! He was honest, efficient and he worked his magic! He was able to stay within my budget and was ALWAYS upfront. If you go there because of this post say Desiree referred you! 😁
Julie in service was awesome and really took care of me.
Ricardo took me in right away with no appointment. I so glad he spoke Spanish my Honda was done in less than 45 min. Suggestion Honda dealer need some more comfortable waiting room seats
Everyone we dealt with at the dealership was kind, informed and helpful. Best experience I have had buying a new car. Thanks
For two years, I have had an issue with intermittent AC in my Honda. I had an entirely new AC system installed at a different mechanic, yet it didnt fix the issue. Finally, the repair shop I generally use suggested that I take it to a Honda dealership because they were at a loss on how to repair it. I called Earnhardt Honda and made an appointment. After explaining in detail to the service manager the issue my car was having, the dealership didnt repair it. UPDATE: Honda waived the diagnostic fee because they couldnt duplicate the issue and offered for me to bring back the CR-V for a technician to drive home to try to duplicate the problem. I appreciate that they are offering to resolve the AC issue after originally saying they couldnt. Thats good customer service.
I recommend 100% Ramon Zorrilla! Speaks Spanish and is very helpful and great at explaining any question you have. Very happy with our purchase thanks to Ramon.
Excellent customer service. New vehicle purchase and car had to come off the truck. Did everything possible to get the new civic off the truck and have it ready to go while the paperwork was being done. Scheduled my tint appointment since it wasn’t able to be done same day and giving the option to pick my own tint. Joel and the internet sales team did a great job. Looking forward to working with the dealership in the future.
Johnny Dorscht was amazing! I brought a friend into buy a new car because I was a past customer of 2 cars from here! Once again never failed customer service expectations! My friend got his new car as close to what he wanted and drove out on same day! Love you guys!!!!
Glenn is the best! He is phenomenal with helping me his knowledge and customer service was outstanding.I highly recommend Glenn to anyone who wants great quality & excellent service
This was my first visit to this location for some routine car maintenance. I was dreading it because of prior experiences at a different location but this visit was very smooth. The staff was super friendly and knowledgeable and my car was done in the time frame they said it would be.
My car buying experience was the best I have ever had Francisco Aponte was great he was very professional, very patient and knowledgeable. I myself was in the car business for a short time and was very impressed on his style of selling, I wasnt there to buy I just went in to ask a question and left with a vehicle. I will definitely recommend Earnhardt Honda to family and friends. Thank you!!
Johnny was really awesome very friendly and just overall so pleasant to do businesses with. After we spoke on the phone he understood that it was a really long drive for us to make from San tan valley. Upon arrival he had everything set up and ready for us he made the entire purchase experience very quick easy and just all around a great experience we ended up getting the new vehicle that we talked about getting. We were in and out in less than 2 hours and that included paperwork vehicle appraisal and finance. I’ve never been through a dealership in the valley from start to finish in that amount of time If anyone is in the market for a new ride please go see Johnny at Earnhardt Honda you won’t be disappointed.
Today we were able to purchase our car with Irvin Garcia. He helped me pick out my car at a great price. I’m happy with the customer service I received and I’m happy I got the car I wanted at a great price. We recommend you to go with Irvin.
I went in for an oil change and Landon was very attentive and answered all my questions. He followed up with me the next day. Excellent customer service.
I walked in with no intention of purchasing any vehicle, I was just curious. Bayo met me at the door and a short time later I was driving out of there in my new wheels. He’s a cool dude and he helped me out and got me approved! It was an overall relaxed interaction with no high-pressure sales tactics and no nonsense. Two thumbs up!
I have purchased cars at other dealerships & by far Earnhart Honda has been the best experience. Ive had would 100% recommend they would very helpful and listen to our needs. & let me take a min to brag about the wonderful customer service our sales man provided us with, JOSHUA STEINER was so helpful and never made us feel pressured to make a decisions, he definitely looked for out best interest with the trade and the new vehicle. i would definitely recommend any future car buyers to request him! i will definitely consider him for any future purchases! overall the staff there was great and im very satisfied
We recommend Marcelino Chavis, as your salesman. Marcelino is friendly and professional. He knows his products. My wife was interested in a 2022 Honda Insight. Marcelino took the time to listen and answer questions. He explained the safety features. We had an extended test drive during which Marcelino, again described the many features, including the safety features and had my wife try them out. Once, my wife decided on the 2022 Honda Insight she test drove, Marcelino set the car up for my wife and demonstrated the Apple Play. He set both of our phones up on Bluetooth with mine as secondary. We give Marcelino ⭐⭐⭐⭐⭐.
I had a great experience at Earnhardt Honda, the staff members that assisted me were all very polite and knowledgeable. I would totally recommend Nadeem he is very knowledgeable and he provides great customer service. Nadeem helped me find a vehicle that fit my lifestyle and included everything that I was looking for in a car, he goes above and beyond to make sure his clients are satisfied. Jorge helped me in finding the best deal for the car that I wanted. Overall I am very happy with my purchase would definitely recommend others to check out this location.
Ricky hands down the best car salesman Ive ever dealt with! He was able to get me a great deal for my trade in, and made the process smooth, simple and easy! He definitely made sure I was well taken care of and in the rights hands! I walked off with a 2020 Honda Civic and I couldnt be anymore happier with my purchase! Thank you so much Ricky for all your hard work, and dedication to get me my new car!
KAREN IS GREAT, SHE IS THE ONLY ONE WHO SERVICES ARE VEHICLE, THANK YOU FOR EVERYTHING YOU DO FOR US.
Had a very pleasant experience with Kathya! She made sure all my needs were met and got me into an awesome brand new 2022 civic! Definitely would buy a car with her again!
Irvin Garcia was an amazing sales representative. Came into dealer almost at close and was willing to take us to a dealer on other side of town for the car I wanted. Got the car I wanted at a good price and was treated great.
Johnny was very helpful with our unique situation. He was able to get me into a newer vehicle and it suits my needs. He is very honest about everything and kept everything simple. Thank you Johnny for all your help!!!!
Shout out to Glen my service advisor been great and get me in and out for when I do get service on my civic.
Julie is so awesome. Ive never had a Service Rep like her. Shes always willing to help me out with a smile on her face. She has such a wonderful and positive attitude and understands peoples concerns. I have recommended many people to Earnhardt Honda especially Julie.
Best place to buy your cars! Highly recommend coming here! They work the best deals out & Irvin Garcia is the guy to see. I would come back & buy another car from here. Irvin helped me out to the max, I would personally go see him again to get a car!
Johnny Dorscht was great to deal with. Thank you for helping me get a vehicle today.
Ricky Gonzales was great! He walked us through the whole process. Would definitely use him again. Highly recommend him!
Landon @Earnhardt helped me right away and was excellent. Kept me updated on my car’s services and was kind. Prices were fairly priced as well. Highly recommend
Sean Henderson helped me out. He was upfront about my options and very helpful through the process. Also, very patient with me while I made my decision & while I collected all the information I needed. He made this experience as painless as possible. Plus, YAY I got a car!! Thank you so much Sean!
We overall had a great experience at this location of Earnhardt Honda. Irvin Garcia helped us a lot in getting our car. He was friendly and had patience with us in answering all of our questions. Go with Irvin Garcia for the best customer service. You won’t regret it!
Julie is an amazing service provider! I go back every single time because of the way I am treated and respected! I highly recommend Earnhardt Honda.
Johnny and Aman helped my mother to purchase her previous leased vehicle. They both worked together to get us the best deal and made the purchase an easy and pleasant experience. We appreciate their hard work and great attitudes. We will definitely recommend them to all our friends and family!
Landon took my Honda Civic in for service, the job was done within 2 hours There is great communication during check in and check out. During check out he explained when the next service would be. Thank you Landon and the Earnhardt Honda Service team. I appreciate the excellent service.
My go to advisor, for the last couple of times, has been Julie Spickerman. She’s great, doesn’t sugarcoat it, and goes the extra mile for her peeps. Thank you Julie!
Great job, been taking the car here for routine maintenance and they’ve been great. Thanks a lot guys
The dealership did a great job I picked out a car and it was a quick process getting my car. Everything in and on the car looked great. The car runs great. And all the sales staff were very helpful and polite and didnt pressure me at ant time. And I get a better deal than originally talked about. Thank you everyone.
Johnny was great to deal with today. Thank you for your help over the past couple days to purchase a Honda CRV.
I was having some issues with the battery after a collision and was so scared repairs weren’t done correctly. I went in and worked with Karyn in the service department, and was immediately taken care of. Since then another minor issue has came up and again Karyn was able to assist right away. As a younger female car dealerships scare me with the fact of all the costs and not knowing much but Karyn has made it such a good experience. I give all my trust in her. It feels good to know that there’s someone willing to help instead of hurt your pockets. The service department is truly blessed to have her.
We have purchased to cars and always done our service here and Kyle is by far the best Service guy! He should be your Service Manager!! Very thorough!Julie and Alex estil
Earnhardt Honda is the best Honda dealership in Arizona! I’ve bought all my cars here, the best sales person is Irvin Garcia! He made the buying process an amazing experience & it made it fun & so easy! If anyone ever comes in make sure you ask for Irvin he’s truly the BEST!! I’m coming back to buy another Honda from him forsure!
I felt comfortable and confident I was working with the right people in setting up my lease on my 2021 Hona Accord Sport! I felt I wasnt just another sale to Edwin and his associates! From the GM to the Finance Deperment I felt my business was appreciated and respected! I would recommend Edwin and this dealership highly when youre in the market for your next vehicle. I know I Love Mine!!!
Disappointed in response of service. I have messaged with the online chat, who took my number and assured someone would be in touch with me. That was 2 weeks ago, no response. Left a message with service consultant about a week ago, also no response.EDIT: I upgraded my review after speaking with Earnhardt today. One of my messages left asking for service advice likely never was received. Happy to say all of my questions have now been answered and the response had been very good.
Gerry in service department is super awesome he went out and beyond to make our service needs exeptional.. I hope he is there a long time.. the best part is he is bilingual.. Thank you Gerry.. aka (Gerardo)
Mike was very helpful. He was able to squeeze in some last minute tune ups for me such as a battery change and new carbon filters. It took less than two hours. I was also able to set up my glass repair. Very helpful service today!
We were able to purchase our car with the help of Irvin Garcia. He was really friendly and kind to explain to us the different car options we were able to get. We highly recommend anyone to go with Irvin Garcia. We are happy with our purchase.
Ricky Gonzales is amazing!! He was quick, efficient, and completely changed my perspective on Honda’s for the better!! My fiancé and I couldn’t be any happier with our purchase. I 100% recommend Earnhardt Honda for the best deals in town, best warranty, and overall best customer service experience! Thank you!