user
Cien Motor Werks
722 E Western Ave, Avondale, AZ 85323, United States
Appearance
Cien Motor Werks
Comments
Gi
Review №1

Missy was very helpful and Im very grateful that cien motor weeks is open on Saturdays. Its very convenient for me and not a lot of places are open Saturday.👍

Ma
Review №2

Now after one year of service from Cien Motor Werks my 1999 Honda CRV with almost 250,000 miles is now ready for another 200,000 miles. If your vehicle to last and want exceptional service, excellent mechanical work done and notably done correctly. Then take your vehicle here to Cien Motor Werks I high recommend there service to your vehicle as it will last for miles and miles.

Ca
Review №3

The gentleman and the shop were very respectful I didnt hear any profanity ask me questions about my car and what I needed then they didnt try to tell me something dangerous was going on with my car they checked my tires and told me that they would need to be replaced soon but they didnt try to force me to buy anything they told me exactly what I needed to I have done later on my car was bought close to the waiting room and they walked me out and I was very appreciative I trust them

Am
Review №4

Brought the car in for a fix Im my new to me but old and highly maintained old Corvette and ended up getting my seats ripped in the process of it getting repaired, middle Consol top ripped of it’s a glue Carelessness at it finest.. with no discount. Was promised a reconnect on my stereos he will send you to his son who specializes in them supposedly I will charge you 400$ just to reconnect 3 wires. Don’t come here unless you ready spend high prices, go to a shop where the value their word and customers. Not this shop who only put on a act and try to take every dollar they can.

Am
Review №5

I stopped in for a blown fuse for my cigarette charger. The service was amazing. I dealt with Alyssa and it was A++ service. I will definitely be returning in the future for all of my car care needs. Cien Motor Werks definitely goes the extra mile and deserves 5*!!

Je
Review №6

My family has been coming to Cein with our vehicles for years, we trust them with all of our repairs, as they have proven to be dependable & reliable, with reasonable prices, customer service is great, they always give us friendly, and caring conversation!!.. I would recommend their services to everyone I know….👍🏼

je
Review №7

I came from California and didnt know of any reliable shops. I am so happy to have found Cien Motor Werks. They treat me like familia!

Am
Review №8

Thank you Cien for always taking care of my car needs! I have referred multiple family/friends and I will never take my car anywhere else!

Ei
Review №9

They are definitely the MOST honest and professional Auto repair shop Ive been to, Anthony Thank you for explaining everything so well to me. My A.C Is working fantastically again🤩 Ill definitely recommend this place to family and friends.👍🏼

To
Review №10

Great service good place. Would highly recommend!

Ga
Review №11

Great and fast service. Very very polite/ professional team/mechanic.

Ja
Review №12

I had some minor road damage which incurred while traveling back from California. My front and back splash guards were hanging off. I took it to my dealership, they quoted me $800.00-$900.00. I brought it to Cien Motor Werks and within minutes they not only had my car on a riser, they also told me they would bolt the 2 guards up and not charge me. I was thrilled! Thank you Thankb you Cien Motors Werks! No words can express my gratitude! Cien Motor Werks will most definitely be getting all my future auto repair business from here on out!

As
Review №13

Thank you cien motor works for taking care of my car! It runs better than ever!

Jo
Review №14

I usually have a good experience when I go to Cien, but my last visit was terrible. It was hot in the office and they only had one fan and that fan was blowing in the area where the staff were sitting. Considering going to another place for further work on my vehicles.

Ro
Review №15

I have been using these guys for about 3 years now. Highly recommended. I trust them will all my repairs

Ra
Review №16

I was in town visiting relatives in the middle of April. Just before leaving to drive home across the desert, my SUV started making a “strange whining noise under the hood”. Not wanting to get stuck, I decided to have it checked out first before heading home. Dad recommended taking it to Cien where he takes his cars. Anthony and his team checked it out. After a thorough analysis and tightening up a couple things, they were unable to pinpoint the cause, but the noise went away and has not been back since. I tried to pay them for their time, but since they were unable to find anything concrete, Anthony wouldn’t take anything. Not living in the area, I am not sure when I will need service in AZ again. That said, if I did live nearby, I would be a regular Cien Motor Werks customer going forward. Thanks again Anthony and John (I think that was the name of the mechanic that checked out my car).

ne
Review №17

I’ve had all my work in my car done by them and they never fail me. I’ll always come to them for my car needs.

Ka
Review №18

Awesome service, great prices & very amazing customer service..very sweet employees, professional business...

An
Review №19

Great costumer service, professional and friendly environment. you can make appointments they are quick to schedule you in.

Al
Review №20

Asked several auto places how much to switch out my ac blower resistor for a Land Rover. Two places were well known mechanic shops and one a dealership other than Land Rover. All said they couldnt do it. I call up Land Rover and even though I had the part they said 390. I cringed but in AZ you need that air. A coworker suggested that I try Cien Motor Werks before I take it to Land Rover. They were able to repair my vehicle in 45 minutes and charged me 80 after tax.Air works great, definitely made y list as a go to mechanic shop.

Os
Review №21

My experience with Cien Motor was nothing but exceptional. My Audi needed immediate repairs and when I dropped off my vehicle Anthony asked very detailed questions to get a better idea on what work needed to be done. After they ran a diagnostic test on the vehicle they called me same day with a detailed list of what was wrong and what parts and labor was needed to repair the vehicle. They provided me with the exact cost of the repairs and estimated completion time. My car was ready next day and ran better the day I purchased it (used) and the quote given on the repairs was the same when I picked up my vehicle. They performed better then what I was expecting and everything was well explained by Anthony. They will be my “go-to” shop for any future work or repairs.

Si
Review №22

I have been going to Cien Motor Works for a year now may be but their services are always on point. I took my car in for numerous repairs and even having to deal with my insurance they did an amazing job. They even went as far as to repair things that weren’t covered with my insurance to ensure great quality on my car. My insurance wanted them to work with used parts but Cien Motor Works demanded new parts and wanted nothing less than great. I definitely will continue to go here and thankful for the services of Alyssa who was professional and efficient during the time my car was in their care.

An
Review №23

Will be recommending to all my family and friends!

He
Review №24

I broke down in my Cadillac down the street from this shop. I called and spoke to Anthony the Service Advisor and he and 3 other men from the shop came to me and pushed my car into the shop so I didnt have to pay for tow. I would highly recommend this shop. They are courteous, skilled, efficient, and affordable. I will be taking my car there for all future repairs or service.

Mi
Review №25

This is the second time I have taken my vehicle to this place and both times was a great experience! Very friendly staff they walk you threw everything you need done. I had several things needed done for my vehicle and Anthony was able to explain to me the most important things needed done right away i highly recommend them ! You wont be disappointed!

Da
Review №26

Great place to take your vehicle to get worked on. They worked on my 1979 jeep cj7, and 2008 Silverado 2500.

Sh
Review №27

Very personable group. Made time for us to be helped. Remembered my name. I had a mirror replaced very quickly. I trust them with my vehicle. Great service.

Ph
Review №28

Really happy I found Cien Motor Werks! I have been coming here for over a year with both of my vehicles. Anthony and Alyssa are friendly and informative. They are professional and trustworthy with very reasonable prices on their services. From basic services to major repairs you will not be disappointed with this company.

St
Review №29

I am so thankful I found Cien motor werks! The staff is extremely knowledgeable and very professional. Any time I had questions or needed updates all the staff members were very timely in answering my questions. Anthony has helped me so much with my car and was always able to help me get my car checked out and worked on! Very happy with the services provided ! Thanks Cien Motor Werks! Will be taking my car for future services and recommending to family and friends.

ed
Review №30

Great service! Very honest guys. And the customer service from the office girls are awesome. They greet you with the smile and pay attention to what youre saying. Even though they were very busy they took the time a diagnose my vehicle Im definitely coming back.

Ri
Review №31

Got my truck lifted came out looking and driving amazing! Great work for a good price will definitely be back!

Ru
Review №32

The shop staff is very professional and courteous. Service was very timely and communication was great. I was giving a detailed print out of what else may need to be worked on and my vehicle was completely detailed inside. I highly recommend Cien Auto for your vehicles needs and repairs.

Gu
Review №33

My son took my van here about 1 week ago. There was misunderstandingI was upset to say the least. However, Jaime the manager called me and understood where i was coming. I can say that if there is a problem or you are not happy with the service they will go above and beyond to make it right. Jaime was very kind and understanding. Cien Motors you have an excellent manager. Cien Motors definitely cares for their customers and is all about customer service. I will 100% be back and referred friends and family.

Be
Review №34

There are very reasonable and professional love the way they treat you and very affordable. Ill come back in the future. Try it there very friendly and awesome I really recommend

Wa
Review №35

Great place ! Very friendly staff. Recommend them

Ro
Review №36

Not too happy with their service. Got work done. They broke the clips on the dash and didnt say anything so I had to take it back for more repair. They vacuumed my vehicle. Then they offered to detail and wash the seats. Was advised it was a new service and would be charged $50. I thought it was a great deal so I brought it in. Well...They vacuumed it! It was just vacuumed after the vehicle repair. Did they wash the seats like any other detail place? NO. I paid for nothing. I could gotten the same service at a car wash place for less than half of what I paid. I wont go back. They lost my business. Wont refer anyone else either.

Ro
Review №37

Professional, Courteous, well informed and very pleasant to work with. Work was completed as promised.......

Mi
Review №38

Best service. They have been our service garage for years.Good honest people.

Ja
Review №39

They did pretty good job. If they are wrong they will fix it. Good folks. Fast quality work. I had a lot of work done and it was fast quality work and they get the job done...theyre prices are better than most other folks As well .

Ro
Review №40

Love there service the best experience anywhere

Ti
Review №41

Visited Cien for the 1st time, and Ill be a regular customer. I brought in an older Japanese suv, and they gave me a complete breakdown of needed repairs. Anthony and the mechanics were very professional and followed up. I love to see local family owned businesses succeeding.keep it up!

Sa
Review №42

Good place to get your car fixed and good friendly services

An
Review №43

Well let me start off with this place saved me a lot of money.5 stars all the way I had a suspension problem on my 2017 Dodge Ram rebel 4x4 everyone one said go to the dealership nope went here and they fixed my issue same day if you ever have problems with your suspension on your 2017+ ram go here they will get you right

Ta
Review №44

Loved the service and the price!!!

Ji
Review №45

Not knowing much about cars, I assumed I would be taken advantage of. Instead, everything that needed to be done to fix my AC was explained to me in full detail, prior to any work being done. The office personnel were friendly, courteous and knowledgeable. They gave me an estimated price and time of completion. The work was completed ahead of schedule, for a hundred dollars less than I was quoted. I paid them in full and asked for the keys to go get my car. Then they pointed out the door and my car was right there waiting on me. They walked me out to my car and when I opened the door, to my amazement, the interior and floor had been wiped down and vacuumed. I was very impressed and satisfied with their work ethic and professionalism and I will recommend Cien Motor Werks to all of my friends and you.Gratefully yours,JIMI K.Avondale, AZ.

Al
Review №46

Amazing crew at Cien Motor Works! I brought my car in for a timing belt adjustment and now my truck runs better than ever! These people are honest hard-working and friendly! Highly recommend!! They go above and beyond! Thank you Cien Motor Works!!

Ju
Review №47

This is the place to take your vehicle!!! They stand behind their work. I had a repair made to my transmission and my brakes pads replaced. A part that was replaced on my transmission was defective as a few hours later, there was a fluid puddle under my vehicle. They towed my vehicle to the shop, made the repair, offered a loaner vehicle, and to drop off my vehicle at my home! The experience was so wonderful I am bringing in my other vehicle later this month.

ro
Review №48

Good prices, quality work, on time and excellent customer service

Sa
Review №49

Cien motor works is an awesome place to take you vehicle. I have taken my vehicles there on three occasions and I always walk out satisfied with the work they did for me, i.e air repair, battery cable, oil changes, etc. . Thank you guys.

Ta
Review №50

Great place and everybody in the office are very nice and professional..check them out yo....🙋🏽‍♀️💞💯🙏🏽✨🔮😁2011 Buick Enclave

Ji
Review №51

Friendly and great hospitality. Work was done in a timely manner. No complaints

H1
Review №52

Only place I trust to get the job done on anything I own. Very well establishment true professionals a close family and family like organization. It Doesnt matter what you have a 32 Ford to Porsche 911 they will have you in and out the right way.

TE
Review №53

Last week I was having issues with my vehicle. I took the vehicle to Cien and was relieved that Master Mechanic, (Jon) was able to find and correct the issue quickly. Cien employs knowledgable professional office staff (Anthony) and their mechanics are truly masters of their craft.

Ro
Review №54

Offers great service. Super dependable and honest work!

Mi
Review №55

The girl 👩🏼‍⚖️was great with us very kind when my car fails without a doubt I will return to this workshop !! thanks to roberto for translating me into spanish they are a great team

De
Review №56

Customer service was amazing! The issue with my far was literally fixed the next day! Car doesn’t overheat anymore and runs like a champ! Highly recommend bringing in your car!

Ni
Review №57

Tom and the crew at Avondale Service and Parts were excellent. Having your vehicle worked on can be frustrating, but not with these guys. I dropped my Jeep off on Monday for an oil pan and rear main seal. I was quoted a very reasonable price and they had the work done in under 24 hours. I would recommend this shop to anyone looking for quick and honest work at a reasonable price.

Ro
Review №58

Cien motor werks is the best! Place! Ive found to bring my car too!!.. been here over a dozen times, and every time I get good quality work!!.. And great customer service!! And great price!!

Ke
Review №59

My favorite local place for quick oil changes.

Lo
Review №60

Stopped by to get oil change… Honest and reliable! Will definitely be back and highly recommend to others...Nate took care of me...👍

Pa
Review №61

I have had nothing but positive experiences with this family owned business! They have fair prices, are honest, and wont try to pressure you into any extra maintenance work like so many other car shops. They go above and beyond and I would recommend them to anybody!

Ka
Review №62

Always having the welcoming open door service, smiles, Integrity and always being there when I need them to fix my car. I highly recommend them😃

Ne
Review №63

We had shocks done on our suburban and it rides smooth as butter. Great price quick turn around and we were informed along the way of cost and procedures. Excellent work! If you want someone you can trust leave it to Andy and his team.

To
Review №64

I was satisfied with work done on 2 vehicles in same week friendly assistants

Je
Review №65

I am very pleased with the work that was done on my truck. I will recommend them to my family friends. I have lived in Avondale for over 30 years and will not go anywhere else to have my vehicles worked on.

Ma
Review №66

Knowledgable, honest, and fair = Cien Motor Werks!Jaime and Team have done exceptional repairs on both my Dodge Ram and my Hyundai Sonata. Their work has been exemplary, the price is way better than the dealership, and their work is guaranteed! From air conditioner repair to oil changes, electrical issues and gas tank problems, Cien Motor Werks is my go-to shop. Jaime even help me out by installing a shiny new chrome grill on my Ram!Jaime has earned my trust and utmost respect for his teams ability to repair both foreign and domestic vehicles. I was very fortunate to have found Cien Motor Werks 4 years ago. I will never go anywhere else!

Ri
Review №67

As I have come to know Tom and Andy, I have grown to trust them. I can honestly say from a very recent experience, if they find that there is nothing wrong with your vehicle, they will tell you that with no charge. What they do charge is fair and accountable. They stand behind their work

Th
Review №68

I frequently vist Cien Garage aeound the corner for all of my tite work! They also do stereo installation and sell systems!

De
Review №69

Friendly and didnt take long. Made sure everything was good to go for my near future road trip. Also provided cold water upon picking up my car

Me
Review №70

Been coming here for years! I know I can always rely and trust Cien with my car. Thanks for being so awesome!

La
Review №71

I have received nothing but the best in customer service and timely repairs with these people! I have had multiple vehicles and multiple issues repaired from radiators to AC compressors. I even just had a situation where after a repair it looked as if something could have been damaged in the process. I did not know if it was them or just another thing to become damaged with age. When I mentioned the damage I was anxious of course because I dont want to falsely accuse anyone. However, they were professional and neutral the whole time. They are even repairing the damaged part without any cost to me. They have just gained a life long customer and I will probably take work to them I could have done myself just because I want them to be around in the future! They have gone far past trustworthy in my book and I will recommend them to anyone. I thought this kind of customer service did not exist any more, but here it is.

ch
Review №72

Very friendly and reliable! Got my car fixed fast to get me back on the road! Highly recommend

Na
Review №73

Totally trust coming to Cien. Weve been coming to this shop for a year and a half. Repairs are always done quickly and efficiently. Never any problems after the fact. Today had great interaction with Alyssa, great customer service!

su
Review №74

I will not take my vehicles anywhere else. These guys are the most honest and affordable shops around. Great customer service and super fast work.

C
Review №75

Friendly, reasonable and professional service provided.

Ed
Review №76

Alyssa is AWSOME!!

An
Review №77

Came in after trying everything we could to remove a stuck ball joint stud in the steering knuckle and Kenny, one of the technicians took it out in less then 2 minutes. Everyone there was super nice.

Te
Review №78

They are so nice and honest, had a few things wrong with my car and they did a great job. My car runs like a champ now, highly recommend them. Thank you again

To
Review №79

I continue to go to this shop, the people there are just plain wonderful, they care, they listen, and they do. AND they are fair beyond...my car wasnt ready at COB Friday night, they lent me a car til I could get a rental...who does that? CIEN does.. thanks again!!Hadn’t really needed services on my Touareg, but was consistently seeing their giant cards in my mail. Finally needed a brake job, called Nathan and asked questions, took it in and had a perfect brake job completed. Came back a couple days later for an AC cabin filter swap. On time, expedient, fun group of people, will definitely return, even if it’s a German car and more expensive! Thanks Nathan!

Ju
Review №80

Thank you!

Pa
Review №81

My mother-in-law said it was good and that it was the cheapest around. Make an appointment so you are guaranteed a spot.

La
Review №82

I stopped here for my car repair. The atmosphere was comfortable and relaxing and the work great. Keep it up!

ai
Review №83

Best drive in service.. Friendly, great prices and were accommodating to my disability.. Highly recommend

Ja
Review №84

Ive had my car serviced at Cien Motor Werks twice now and I am super satisfied with the outcomes. The first time I went it was a simple oil change and new air filters. The second time my car needed to be towed to the shop for new serpentine belts and an idler pulley, which they fixed right away! They are very helpful in getting my car to the best condition it can be and best of all the staff is extremely friendly, this is now the only shop I will go to again. :)

Ka
Review №85

I had called around to a few places for quotes and I was amazed by the quote they gave me. So I was immediately drawn in, I called and talked to Jamie about my issue. He took care of me, informed me about the other technician I saw working and how he had been working with cars for over 30 years! And Jamie himself had been in the car business for 23 years himself! I knew I was leaving my car in good hands taking her there. This was the first time I have been there, but what really made me commit and go there, other than the price, was the reviews online and some family friends that said that Cien Motor Werks has been there a while and they all hear hear nothing but good things. I will definitely be returning if I have another issue with my car, THEY ARE AMAZING AND HAVE THE BEST PRICES!! GREAT CUSTOMER SERVICE! Thank you Jamie

La
Review №86

So far so good. I got my car repaired and I am a satisfied customer I havent had any issues since it was repaired, the supervisor was very nice and knowledgeable I saved money, I was given an estimate and my repairs were cheaper than the estimate. I am a First time customer but I would recommend this company to a friend.

Ch
Review №87

Alyssa & the Cien Motor Werks Family are beyond phenomenal. They earn your business with superb professionalism and quality work. Based on customer service, professionalism, and pricing Cien Motor Werks is of equal caliber as the major dealerships in the area. I would recommend this local striving business.As a staple in the community this family owned business is redefining the roles and capabilities of small businesses. Their quality & service are truly noteworthy. Cien Motor Werks is reestablishing trust within the local community.Their presence is invaluableTestimony #1:My first experience with Cien Motor Werks involved my 2013 Volkswagen cc. After multiple visits to the local VW dealership and a quote of $2500.00 I decided to give Cien Motor Werks an opportunity to earn my business.They more than earn my business; they exceeded my expectations. VW misdiagnosed my vehicle and overstated the cost of repairs. Cien’s attention to detail and commitment to excellence far exceeded my expectations along with their service guarantee.Bill: $250.00Testimony #2:I took my 2008 Chevy Tahoe into Cien after it was repaired by another local certified dealership. They failed to diagnosis the vehicle correctly as well. I was able to get the SUV to Cien on a Tuesday evening prior to close and the vehicle was ready for pick up first thing Friday morning.**In both cases staff had the vehicle’s running with the air on and a bottle of water in the console**Attention to Detail!!! A+

Su
Review №88

The crew at Cien Motor Werks are honest, reliable, thorough, and go above & beyond in customer service experience! Highly recommend!!

Jo
Review №89

Im not a professional mechanic, but I dont think replacing a radiator and some hoses is worth around a couple thousand dollars. Other than that, very professional staff.

Mi
Review №90

I own a 2002 Buick Rendezvous which was having problems with the anti lock and traction system. The local Buick dealer wanted over $4200 to replace transmission, engine mount, and a rear hub. I brought the car here and they replaced a front wheel bearing for just over $400. They saved me a TON of money. Thanks!

Al
Review №91

Great service, honest and affordable. I highly recommend them.

Er
Review №92

AMAZING SERVICES!! My boyfriend and I were referred to Cien Motor Werks through a friend. Having new vehicles we were accustomed to going to dealerships but after countless let downs by name brand dealerships we decided to take our services else where, and let me tell you it was the best thing we ever did. The staff at Cien Motor Werks is friendly, professional, and I can say has better customer service then any dealership that I have been to. From the concierge service, pricings, and the Knowledge of our vehicles, (2016 Jeep Patriot and 2014 Ford F150) I would rate them overall a 5 stars in all aspects.

Ja
Review №93

I came here today for the first time. I love the service that I got fro the guys here. The atmosphere was comfortable and relaxing and the work great.

Sa
Review №94

I found Cien Motor Werks online looking for repair of my car CD player. Pleasantly, I found experienced and excellent service at a reasonable cost. After the replacement of my car audio system plus oil changes on both of my vehicles I am so pleased with the quality and thorough service!

Ma
Review №95

Recently went in for some maintenance work and got hooked up with a wash and vacuum detail. The service I received was above and beyond. I will surely be back and will refer all my friends and family. Thank you cien team!

Ca
Review №96

Nice people, helpful techs. Were willing to hold on to my car while we waited for parts from a warranty claim.

Jo
Review №97

Great atmosphere and they always give great service!!

Mo
Review №98

Nikovery clean job!great customer service!professional wort and professional team!work whit cien motor 2 years no complain!

Sh
Review №99

This shop has great prices and wonderful customer service. I am extremely happy that we found such a decent auto shop. We will always take are vehicles here for service. Thank You so much for being honest and affordable.

Li
Review №100

I can honestly say from a very recent experience. They keep you updated during the repair process and will never overcharge you. Very honest guys!

Information
13 Photos
100 Comments
4.8 Rating
  • Address:722 E Western Ave, Avondale, AZ 85323, United States
  • Site:https://cienmotorwerks.com/
  • Phone:+1 623-932-1190
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Brake shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Similar organizations