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Walmart Auto Care Centers
13055 W Rancho Santa Fe Blvd, Avondale, AZ 85392, United States
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Walmart Auto Care Centers

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De
Review №1

I called the day before and booked an appointment for 10am. The next day they could not find my appointment in the system. The manager then took same information as before and we were booked for another appointment at 5pm. We came back at 5pm and my appointment was nowhere to be found. They took my information again and was told tire change and oil change would be done in 1-2 hours. An hour and a half later no one knew what was going on with the van. Even though we had a work order/receipt in our hands. So, dont go here.

Ka
Review №2

Great! Good service, when they made an error on our keys, no problem, they made new ones correctly!Thank U!Loooong time customer!

Ma
Review №3

Great place to service your vehicles. The prices are very reasonable and the staff is always friendly.

Sh
Review №4

Quick oil change while we shopped

Co
Review №5

Go here if you want your car ruined. After 2+ hours waiting for an oil change I finally get my car back and on the way home the gears start to slip, this has never happened before. On top of everything there was 0 customer service throughout the process.

Da
Review №6

Nice people face-to-face, but they never answer phones.

Pr
Review №7

I just left from getting service today and John was very professional and accommodating. Also the guys in the pit were friendly and about their business. I will definitely be back to this Walmart for auto service.

Al
Review №8

Great customer service. Knowledgeable techs.

Fr
Review №9

They took good care of us. While we did a little back to school shopping

Ge
Review №10

Great customer service, knowledgeable technicians. Great prices

LI
Review №11

They have a great deal on their tires for trailblazers took a little longer because they were busy but thats okay because I went shopping

Yo
Review №12

Fast and friendly! Gentlemen who assisted me was super friendly answered my oil change questions. Experience was great.

J.
Review №13

WESOME SERVICES DEPT. STAFF.

Jo
Review №14

They could put a sign up sayong thier tire centers are all closed. I just went to grt s flat repair and waited like 30 minutes fpr them to open, watching all thier employees walk by me and no one said a word.

ma
Review №15

Our store associate Malanie was very professional & very helpfull.We went for a battery which was not available & called a near by Walmart & had them hold the correct one for us. Appreciate good employees like this young lady Thank you for your service.Chavez family

Ca
Review №16

Brendan is the best! He stayed late on a Friday night after closing to fix my tire! Highly recommend asking for him directly!

Mi
Review №17

Horrible customer service. I would give ZERO STARS but it wouldnt let me. Lie after lie about my vehicle. Now something is wrong with it and they do not give a damn. Do not trust your vehicle to them at all.

Da
Review №18

Only negative is that they claim to be a tire center.. but dont repair or replace studs.. so if they break one you have to then take it somewhere else to get fixed, and its out of your pocket because Walmart does not assume responsibility.

Ch
Review №19

This Walmart used to be horrible. I stopped coming to it for service because it was ALWAYS a really long time for an oil change and associates were rude. I went in to buy my own oil and the associates were really helpful. They let me know there wasnt a wait on the oil side. I took a look out and seeing a lot of new faces I proceeded with the oil change. While still hesitant because of past experiences Im glad I changed my oil there. They had a new manager and he kept saying how he wanted to be the best in town (Wish I could of got his name). While they prob still need some work to get there. I will be changing my oil here in the future.

Mi
Review №20

Get here when it opened, weekday, out in 25 minutes for oil change, very nice staff, this is my go to oil change location.

Ci
Review №21

Fast friendly I got an Oil change done in less time then quoted and got my groceries while I waited. Productive and Happy!

Ka
Review №22

Would not recommend taking your vehicle here. They were unprofessional and rude. I know some times wait time is out of their control, but it is frustrating when they all seem to be walking around up front but the wait time is 2+ hours and then after you wait they say they can’t help you. Definitely will not be returning.

Pr
Review №23

Had to change my oil on my Car today, excellent help and service!

No
Review №24

Will NEVER be back here. There is no one that works in that department that understands customer service. The worker opened the lanes and didnt direct waiting customers to their lanes or greet anyone. There was an elderly couple asking counter clerk questions and he was so rude! Its taking so long because people have problems and I cant keep people from quitting okay? Was an actual response I heard. Maybe thats why dude.... I wasted my morning here.

br
Review №25

DO NOT TAKE YOUR CAR HERE! Went in for oil change and to get 3 new tires put on, took the car home and to work and started to hear a humming that got louder and louder and the car was shaking which it didnt do before, took it back to walmart to complain they said it was my wheel bearings and i asked why the noise would show up after they coudnt really give a reason but told me to take it to pepboys that for 20 bucks they could check it for me. I got to pepboys told them i was here from walmart and they told me they get 3 people atleast a day from walmart . FINAL DIAGNOSIS? Walmart hand tighten my lugnuts on and the wheel was trying to fall off and would have fell off had i kept driving on it. I had my kid in that car on the freeway! NEVER AGAIN!

la
Review №26

Dont take your car there.The manager is unprofessional and rude.I had a problem with and oil change and he treated me like dirt.Like I didnt even exist.They over filled my engine by at least a quart but said thats what it called for. Took it to the dealer and they said they added to much oil.Horrible experience there and will never go back. If I could put zero stars I would.Derek the manager is very rude and uncaring.

Da
Review №27

Were the best walmart autocenter in AZ, dont even bother going to any other walmart location.

to
Review №28

Dysart + I 10Good fast service

Ma
Review №29

TERRIBLE and UNPROFESSIONAL service team members ! Spent more time talking than actually working on my truck. The staff was very unprofessional and very unhelpful. I will never use this place ever again !! I would advise anyone who even thinks to try this place DONT GO ELSEWHERE!!!

Pa
Review №30

The counter area was slow and not very helpful. The people actually there to work on cars were willing to be helpful.

Ca
Review №31

Had two new front wheel tires put on while I did shopping.

Al
Review №32

When to the tire center this morning the most unknowledgeable people regarding automotive Ive ever seen in my life Walmart has to do better Like trying pain certified technicians

Ke
Review №33

Worst experience ever. I took my vehicle in to get new tires and they made me wait an hour past what they initially said and werent even able to change all four tires. The mechanic was very rude and unprofessional and the managers, specifically Vionca, were just as bad. I do not recommend at all. Do yourself a favor and take your vehicle elsewhere.

AR
Review №34

Enable to remove bolt on oil pan what a joke

To
Review №35

Very good fast service

Mi
Review №36

Quick in & out. Addressed the issue.

Da
Review №37

They put a lil bit more oil than required

Hu
Review №38

Rude. Long wait. If you have time to hit the gym next door or food shop at frys near by while you kill two hrs for oil change..do so.

De
Review №39

Great oil change

Mi
Review №40

Very helpful and friendly

Jo
Review №41

Service was real good thank you

Cr
Review №42

Oil change was smooth and quick

ja
Review №43

HORRIBLE NEVER TAKE YOUR CAR THERE FOR TIRES TOLD ME 2 hrs took 4 hours NEVER EVER EVER EVER!!!

An
Review №44

Just horrible customer service.

Ju
Review №45

Oil change and check up while I did my food shopping!!!!

J.
Review №46

Usually the best prices in town

De
Review №47

Didnt find what I was looking for.

pa
Review №48

Service was quick and efficient

Ni
Review №49

Its Walmart what do ya expect

Ta
Review №50

Always good

Ch
Review №51

Keeps leaking oil everywhere!! Im gonna have to take my car to another place for another oil change!! 3 times still not fixed!! Really sucks!

Lu
Review №52

Good place

Mo
Review №53

Wally World

Iv
Review №54

Terrible service

Ru
Review №55

3/24/20 not work closed in 9am

Information
3 Photos
55 Comments
3.4 Rating
  • Address:13055 W Rancho Santa Fe Blvd, Avondale, AZ 85392, United States
  • Site:https://walmart.com/store/2554-avondale-az
  • Phone:+1 623-935-4181
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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