I use these guys now for all my difficult shipping needs. They pack and ship my expensive and delicate electronic items way better than I ever could. I had a mailbox there for a while and they were the best ! They will take care of you !

I had the BEST experience at Pak Mail in Austin on Balcones. Marissa feels like an old friend and I’ve only been there once. Thanks so much. I’ll be back

Fantastic customer service. The owner gave me all the information I needed to understand shipping internationally. Im very thankful for this information and look forward to working with this company.

This team is so helpful and professional. They have really been a lifesaver to me as I get my business off the ground. Highly recommend them.

Wonderful management. Always super helpful and pleasant to be around. I come in around once a week and the staff is always efficient and friendly.

They made a terrible situation 100% better. Thank you and I will use more in the future for all myShipping needs! Thank you again you guys are awesome!

Such wonderful customer service! Id recommend to anyone who needs a package sent, they couldnt have been more helpful. I was having such a bad day when I came in to send a last minute package to a friend and visiting pakmail turned out to be the highlight of my day because of their patience, guidance, and overall quality of service.

Unbelievably good customer service! Great group of people; if you need to ship a package, mail letter or need a notary... you should absolutely check out Pak Mail.We dont bother going directly to UPS or FedEx, Pak Mail takes care of us!

These guys are great! Always a smiling face when I come in to get the mail. Love the email notifications when I have checks in the mail!

Staff seemed uninterested and uninformed. Arrived with a medium box of personal belongings for shipment to Europe. They quoted me the cheapest rate was from US Postal Service at $270 and would not engage about how plausible that was (i.e. not) or do any further research. Went to the USPS and shipped it for $60.

The Balcones Pak Mail is my go-to place for all of our packing and shipping needs. Weve been there stressed out before major holidays and on quiet Monday afternoons, and no matter what, they are always friendly, helpful, and efficient.

Great customer service and very friendly staff! They make the errand easier.

Absolutely Fabulous! It is so refreshing to deal with competent people. I tried using uShip three times, and every vender on uShip and the uShip personnel themselves seem to be bumbling morons. It just so great to work with people who know what theyre doing, care about doing a good job, and are honest and direct in their communication. Worth every penny!