I have only had the best experience with Campus Computer Store. Andrew has always been very kind helpful and knowledgeable! I cannot say enough good things. They really took care of fixing my macbook and communicating the process as they waited for parts to be shipped. By far the best customer service. Much easier than going to the Apple store.

Great customer service. Shoutout to the worker with the Jujutsu Kaisen badge. Went in for a piece for my Apple Pencil and everyone was friendly. 10/10 experience.

Please use the campus computer store if you want to waste your time and money.Basically, you can buy MacBook at Apple store with the same price. There is no reason that you need to use here.Also, their expected shipping takes almost a month if they dont have it in stock.It took too long time so I cancelled my order but they charged it first then processed order anyway. I need to bring the laptop in order to get refund once I receive it. In fact, it is their process problem but they say like its my faults haha.If you have a lot of time and get bored then I recommend using this store!

I gave an ambitious explanation for a piece of my computer charger I was missing. Even with my poor description and failure to bring in the charger, the campus store was able to find a used version of the exact piece I was missing and gave it to me! Such a great store with all kinds of products and outstanding customer service.

Great service, but it advertises things that arent exactly there so I wont want to give it that. I have a Dell computer but theres more of a selection of MacBooks than for things like Alienware

Got an SSD installed in one business day! Good COVID distancing, mask wearing, etc.

Very knowledgeable staff. They spent the time to understand my needs and explain various Solutions to fit my needs. I spoke with multiple people and everyone was professional, courteous, knowledgeable. A great asset to have on campus!

My 11-inch macbook display had broke and would have cost over $300 to fix. Seeing as how i couldnt afford that or a new laptop, the store manager and team were so generous and gifted me with same laptop for free from what they personally owned. They really try to help us college students because they know what its like and have been in our shoes. I am very appreciative for what they did to me, they really do their best to help us fellow students out. I strongly recommend coming here with any laptop issues.

Cannot recommend the customer service in regards to repairs enough! Theyve fixed my Beats and my laptop under the one year warranty for no cost when Apple had been trying to charge me 900 dollars! Theyre also incredibly reliable and helpful, and I always get my laptop back faster from them than I do from an Apple store.

The staff is nice and they try to be helpful, but I have been disappointed by their quality of work. I am a busy student that depends on my laptop for most of my classes and extra curriculum that I do. I took my laptop there to get it repair (the screen would freeze), they told me it was going to take 5-7 business days to repair, it has been over a month with, what feels, no progress on the repair. They did let me borrow a laptop in the meantime, but for the work I do, I wish I had mine with my software and files.

UT students, do NOT take your computer here. I had my laptop in here last summer for a charging problem and a cracked screen. The charging port had been replaced once already with no results. The tech responsible for my repairs ordered the wrong screen size and ordered a new charging port that never actually came in. When I called for an update after silence on their end for weeks, I was told my tech was on vacation for a few days and I would not know anything for 2 more days. My friend also took her computer here when it had problems and when she called for an update, they only started reading back the notes she provided them about what was wrong, and lost her laptop charger. DO NOT GO HERE.

Website doesnt say anything about not being able to repair certain types of laptops. And that information would have been useful before wasting my time going into the store. The staff was courteous, though.

Authorized to sell apple product but wont take back the returns if you break the seal, even if you opened in front of them. Great service! Keep it up!

This is a surprisingly well-stocked computer store. Its mostly for UT students buying student-discount software and computers (Dell and Apple). However, they also have a good stock of mice, keyboards, webcams, cables, headphones, locks, etc.Its worth checking out if your other options are driving to a Best Buy or waiting for an online order.Prices are about the same as other brick and mortar shops. The service is a bit better. Their website is a little deceiving as only a portion of the products shown online are available from stock.

Trashy place. I really wish I could give this 0 stars. I had my laptop over there cuz I had a blue screen of death. The first technician couldnt fix it, so I transferred it to another one.The price was a bit too high, but at that moment, I really needed my laptop fixed. I gave it to her. She fixed the blue screen, but for some reason, my battery got messed up.So basically, if I didnt have my laptop charger PLUGGED IN to my laptop, it was gonna die because the laptop battery was that weak. It wasnt weak before the blue screen of death. I dont know if it was a laptop issue from the blue screen or if it was because these guys cheated me. I really didnt feel like giving it to them again.Their prices are also way too high in general compared to other stores.Anyway, I highly recommend to not go to this place if you have an issue with your laptop.

It has a lot of essentials for students and discounts to go with them. The staff is friendly and knows the basics. The tech team isnt the best though. I turned in my computer because of some RAM issues and they forgot about it. I had to email them 3 weeks later and they returned it to me same as before. Go to wherever you have your warranty to get things fixed. But as far as supplies goes, theyve got good items.

Lied to me 2 times about delivery date of iPad for Christmas gift. Was assured I would receive it before Christmas. Nope.Now I have VERY little time to get this for Christmas.

I wouldnt recommend this for repairs -- could be an exceptional case, but after a few months of a repair done by the store, my computer was broken with the original issue it had before the repair. When I brought it in, they said I shouldnt have the problem again as there was a faulty cord, which was replaced with a reinforced cord.

Good place to grab emergency electronics on campus. Good product range but a bit expensive.

Would give zero stars. Went to buy air pods and they were marked at $150 then when we checked out the air pods were more expensive then the sticker price. However, they could not honor the sticker price. Very bad costumer service very poor attention to detail.

My trip hear was more then i wanted everything fixed in great time

The offer students discounts on products so take advantage of it

Good discounts if youre a UT student.

Just one advise: dont trust them. The guys at the counter sometimes give you wrong info.

Excellent service and timing you cant beat these guys

Terrible service. I had a few questions about my laptop and they were just rude about it. Never going back.

Nice having student discount in store

Good service and good prices.

Overpriced. Unfriendly service

The employees are great!

Its alright