Since 2004 in San Antonio, I have purchased computers, peripherals, and services from Altex, including a custom built PC. I now live north of Austin and continue to shop with Altex. This is a great company with competitive prices and outstanding service. I want to thank everyone who has helped find the right products over many years. Recently, Nick assisted me in finding service and products for a family member. Thank you for the best customer service in the local retail computer market.

The team at ALTEX was very helpful and were not overly “sales-y”. I always enjoy going to this electronics store.

Absolutely Great Service !!! I am recovering from Spinal surgery & (unfortunately) having to use a walker. Limited to how l9ng I can stand. Salesman showed me to a chair & we took our time configuring a new Win11 compliant Desktop PC. No rush, no hurry - very pleasant interaction. Didnt make me feel uncomfortable, at all. Great Service !!!

If Frys had a smart little brother who kept a good focus on just computer stuff it would have been this gem. Staff was nice, had entry mid, and top tier cases and a few of everything a Computer guy could want (well, maybe not GPUs). Prices were equivalent to Amazon so no premium to get it off the shelf yourself today.

These folks are great. Wide selection of high quality parts and tools. Knowledgeable staff.

Great place, I found 3/4s of the components + case and motherboard. Only thing they didnt have in storage was the gpu and the cpu I was looking for, highly recommended for first or next computer build.

They have everything you need on premises and you dont have to wait for the mail to probably loose it (#SNAILMAILSUX). But if buying online is your thing they have super fast Shipping UPS or Fedex. Before you buy from Flea-Bay or Scamazon look here first you wouldnt be disappointed!!

If you are looking for a fully stocked electronics store in Austin this is it. They have a great selection of supplies for hobbyist like hand tools, cables, passives (through hole) and basic equipment (soldering irons and multimeters). They carry some great brands too Wiha, Klein, Fluke and Weller. Staff are also very friendly and know the store well.

Fast, honest and efficient. Ive been here several times needing help with a computer and a laptop. Quickly fixed the issues and at a great price. Everyone is also very friendly.

If u looking pc parts go here they have everything beaide gpu

Good inventory and knowledgeable, helpful employees. Great experience for me. I got the wrong product at first because of my own error, and they were super helpful and happy to exchange for the right one. I will be going here over Frys from now on for sure

I was disappointed to see radio shack shut down, ever since they closed, Altex is my place to go for any electronic needs. The prices might be a little higher that some online stores, but you can get your items right away and theres always somebody available to help you make the right call.5 stars for their professional and friendly service. Thank you.

These guys are awesome! I made a call for some advice before heading into the store for advice and Jeff gave me the advice I was looking for in about 30 seconds. Thank you!!

Had what I needed and just about all the employees were wearing a mask except one guy and he was trying to help me but I wasnt having it he must be a Trumpster

Best place to go for all PC parts if you need something local same day.Great supply store for professionals who build and repair for others.

Love these guys. No nonsense computer shop with a good selection of parts geared towards power users. Easy returns when needed too.

Always has what Im looking for, friendly and helpful staff.

They have been around forever but I hadnt been by in years.I found they havent missed a step.Walked in, was greeted, told him what i needed, was shown several options and had my questions answered. Walked to the front with him and paid, took less than 10 mins. They even took my old part so it could be recycled.

Good store. Call to verify they have what youre looking for first. Awesome staff.

They are extremely helpful. The staffers know the products. Its a great go-to place for its specialties, like cabling.

The best electronics store ever. Friendly people with lots of know how.

Great place for A/V parts and cables.

My favorite store! Wish they had a south location though! Very friendly and knowledgeable staff

My work laptop and issues with the hard drive and memory card, it also dropped some USB drivers. It was critical that the machine was repaired and none of my data was lost. The technician upgraded my drive and memory card, saved all my data, and cleaned the machine in the process. The service was very timely, the charges were reasonable and the machine has never run better.

Still a good store to buy many electronic parts of various types from. They have really good tools and a wide array of networking, CCTV, Telephone and computer accessories. Staff is helpful and friendly.

Very helpful representatives. Surprisingly good prices. Good variety of electronic components. It would be nice if they restocked more frequently.

They always have what Im looking for. It may be the only electronics/computer/networking brick and mortar store left in Austin.

This is not Best Buy, it is definitely not Frys, and it is not a replacement for Radio Shack. No, Altex has found a happy medium, a melding if you will, of the best parts their competitors. Looking for a liquid cooling solution for your overclocked CPU? Come here. Do you need to convert video connector A to B? Come here. Need memory, a graphics card, an m.2 SSD? Come here.

Absolute garbage service from the entire staff. Management or supervisor included. If you wanted me to wear a mask all you had to do was ask and I would have put one on. Flat out lying or not even bothering to check to see if you had a specific item in stock because Management and staff were being hauty about me not wearing a mask? Do better Altex. Your franchise is not exactly thriving.

Drove from Ben White Blvrd during rush hour to get a fuse for the charging cord on my sisters portable oxygen concentrator. Cost: $2.50 for 2. They were literally the only place in town to carry these fuses. We were 45 minutes from home not during rush hour and this critical piece of equipment fails. For a fuse. Thank God that Altex Computer is in business. My sister has COPD. She cant breath without oxygen anymore. So they saved her life, sort of. Her machine was at 40% power by the time we got to them. If they were not there, we would have had to order the fuse online. And wait. And she would not have been able to leave the house. Even for a walk. Or to visit me on the other side of the driveway. So Thank You Altex! You are my hero!

I can’t say enough about Altex. I had a huge laptop issue that was very complicated. Rey Barrera helped me out from start to finish. Long story short, I had over 6 months of work that was salvaged on my laptop. He also helped me put that information on a new laptop. He saved me money and time. This was my first time at Altex, but I will be continuing to use them for any services or repairs. Thanks again for the help Rey and Altex!

Nice employee manager thnk for help me find wht I need

Had right products and prices to match. 🤪🤙✌

They saved me big-time. I needed terminal strips for a specific project... And I only had today to get them. They had EVERYTHING that I needed for the project thankfully.

They knew exactly what we needed and got it to us quick! Awesome experience, super friendly and helpful staff, and great prices that are unbeatable. We will definitely be going back!

Every time I come in I leave happy.Are they THE cheapest place? No. But always reasonable. And much better cable prices than Office Depot or wherever.Always friendly.Always expert assistance swirling around without sticking to you like used car salespeople.Always quick checkout.Always a great place to get tech business DONE.Thanks Altex. You’ve been great through the years.

Great staff! Knowledgable and helpful

Great stuff for special and specific needs. Sometimes a bit pricey but for us instant gratification impatient people the access is worth the cost. They have also give our of their way for me personally on items I had difficulty with and it was not for them to take on however, I was taken very good care of and miss only the normal hours before COVID...

Ive had been there for brunch!

Its refreshing to see how well Altex is doing under COVID restrictions, when for the last several years, it appeared that Frys would suck all the air out of their market. I am glad to have a dedicated professional IT equipment source in town, not subject to the whims of the consumer market, for when you need you need that part RIGHT NOW!

Great company very helpful.

Staff is always very helpful

I would have given them more stars if they were available to give!Chris Coffeys high-level of hands-on tech experience, knowledge and friendly help is second-none. Every person I have dealt with or spoken to exhibit excellent tech and people skills at this location.Chris helped me put together a very high-end monster computer and when I hit a few tech hurdles after it was up and working, he was right there with the right info that enabled me to overcome those obstacles.Im a Network/WiFi professional new to the area and Altex has just become my go-to one-stop-shop and am looking forward to doing a lot of business with Chris and the crew there!

I have to visit altex whenever in town. Was able to get all the cables I needed, and they cary Ubiquiti equipment so I could replace an AP at the last minute.

My go to business for all things computer related. Great customer service.

Altex may be the last place in north Austin with electronic components. On the west side of IH 35, it is between Braker and Rundberg.

Google Maps routed me here when I typed in Frys Electronics. Whatever they did to pull that magic out of a hat is unacceptable. I wouldnt walk into their building if I was paid to. Save your time and money and check an online vendor like Newegg.com.

Great selection of tools and parts for the projects Im working on and the staff really knows their stuff and are really friendly.

Always has what I need at a fair price

Great place. Staff was friendly

Pretty cool store, But in this competitive market, they are way over priced and do not price match. disappointing really. I do believe in supporting local businesses but not at the cost of overpaying. just to point out though the employees are pretty nice and helpful. 3 stars, not matching and pricing.

In and out fast, had what I needed, great selection, good prices. Friendly people.

The employee was very knowledgeable and was able to answer all my questions. The employee actually built my Pc for me as a courtesy and as nice as that was. Upon further research I quickly realized that I overpaid for every component.

These guys are awesome. I needed a replacement mounting bracket for an AM4 socket and the screws, called them and they had extras laying around in their misc. parts. Saved me a huge headache of waiting for amazon.

I have been driving past this place for years and never stopped, I wish I had. If you like fixing gadgets, making gadgets or just tinkering with gadgets, this is the place to go. Prices are very reasonable, I did some comparison shopping online and was surprised that their prices were pretty close. Staff was friendly and knew his stuff and when he didnt have an answer, he was quick to say so instead of trying to wing it, much appreciated. If I had known about this place years ago, I would have been coming here instead of wasting time at Frys. I will be going back to see what other gadgets they have that I really dont need but have to have.

I went there needing a new data cable for my router since my puppy chewed my old one. They instantly knew what I needed and special made a new one just for me. That price for a new 7ft cable made just for me was $6. At&T wanted to charge me for new equipment and make me wait 4 days. Absolutely excellent service!

ALWAYS helpful!

Special shout-out to the team at Altex Computer very knowledgeable great customer service and awesome pricing Jason is the best!! Took his team with me getting me the gaming and streaming rig I always wanted definitely go check them out!!!!

Very helpful and knowledgeable staff. First, they had the CAT6 connectors, crimping tools, and continuity testers in stock and at a fair price. Second, they showed me how to use them. With their guidance, my first long run CAT6 cable worked on the first try. They showed me some tips and tricks that positioned me for success. It is a pleasure to speak with a staff that knows their stuff.

Always top notch service and usually stocking that one thing that seemingly no one keeps in stock.

Had what we needed. Will definitely come back for a new build.

Great place

Went in to find a Raspberry Pi and left empty handed. I found one, but it was a 4gb model for the price of an 8gb model. $5-10 over, sure Ill pay for the convenience, but $20 is kind of steep.

Not a place worth shopping for unless you need specific IT tools.-Computer hardware is not priced competitively. Instead some items see a 30% increase in price compared to online listings.- Do not price match. This is a corporate level decision and employees are unable to do anything about that.- the stated to another customer that they are unable to keep things available due to low volume orders.Best to get your hardware needs online and on other sites.

Great customer service.! They had all the items I went in for!

Want to express my sincere gratitude to Rey Barrera and Altex Computer & Electronics for their help on a problem that could have crippled my business.Six year ago I purchased a Western Digital Sentinel DX4000 storage server from Altex. Western Digital has since been discontinued the product and was only supporting it by e-mail.Recently the server’s OS became corrupted and I was unable to access any of my 8 TB of data. You can image my terror.While I understood what needed to be done, I lacked the technical skills to do it. That’s where Rey helped me out.Rey was working on my machine within 30 minutes of my call. And within one hour Rey had restored the OS and the drives began the process of repairing themselves.Thank you Rey and Altex.

Drew is outstanding. I watched him help a customer in front of me with patience, understanding, and a strong moral compass. The customer he helped was unsure of what he needed, had very little understanding of technology, and was willing to drop money on tech he didnt need. Drew steered him to better understand, clearly and calmly, to the best path forward to get what he wanted without spending excessively. I could write an essay on that single transaction. Edit: grammar =)

Altex is my go to store for computer electronics. I know they will have exactly what Im looking for at a reasonable price.

Helpful people. Quick service. Nice selection.

These guys are amazing. They diagnosed my computer in minutes and gave me what I needed to get it running all while having a friendly chat. Outstanding.

Very helpful staff, needed various single mode fiber cables length, they had them all.

Pro:The place was nice and tidy, the staff was nice, and it was easy to find.Con:Prices were definitely marked up. They were selling a G4500, not a G4560, for $80? Also a 750ti for $140???? Its 2017, you can often purchase a 1050ti for $140, and always a 1050 for less than that.Store wasnt very well stocked, a lot of empty shelves.Store doesnt price match either.Conclusion:I would give it a 2.5 starts if I could, but definitely not 3. I would go here if I needed a part RIGHT NOW and if it was cheaper than the Frys up the street, which it probably wouldnt be. They definitely need to re-adjust their pricing or at least price match. I was hoping to find a neat place that had deals here and there, but I just found a place that wants to hike up prices on a lot of items to try to make a little extra overhead.

The staff is very knowledgeable and helpful. They even opened up my unit and matched it with the right parts and gave great suggestions. It all worked out so well thanks to their assistance.

Great store. They have everything in stock for the hobbyist to the pros.Their staff are always nice and knowledgeable. Very experienced crew.Reasonable prices and a great selection to choose from.

They Have a really good selection and good prices. They also have techs that know that what they are talking about unlike Frys

Everyone at Altex is extremely helpful and nice. I brought my computer in, not knowing what was wrong with it, and they helped me troubleshoot the issue very quickly. They were able to get my data off my computer in case it crashes and also got it up and running again. Shout out to Jason who helped us, he’s great. Great prices, great customer service - highly recommend! We’ll be back!

This store is great. If you are into computer building or repair, security systems, or really anything to do with electronics you need to check them out. They have all the parts and tools you need and the staff are really helpful. We got a soldiering station and all the associated equipment as well as specialized tools for working on videogames.

Staff is Amazing! This would be Altex strong point. It was my first time going there. The only issue is the price is a little high but I would pay for that since the service was great. Thank you

Always professional, knowledgable and courteous. Good selection of high end wire, tools and electronics. Not the best pricing, but really good if you need connectors, tools, wire, components, or any IT equipment right away.

Great selection of speciality computer and electrical installer technical tools, items you wont find anywhere else locally, just a little on the more expensive side and the fact that theyre only open for whats basically bankers hours, closed on Sunday even, are the only draw backs to Altex. if they were just 20-30% cheaper, i would buy things here instead of online, because i really do love the atmosphere and items available.

This Is one of the best computer stores! Great selection of product, good stock quantities and the STAFF! Absolutely top-notch! Seriously, they have some of the most knowledgeable and helpful staff I have ever experienced. I would absolutely recommend this store for your local computer needs!

Intelligent staff and great selection!

Good item selections. Buy Texan! Friendly and helpful. Someone always available to help with your needs. Free coffee and access to the employee break room too! They might work with you on the price of you are spending a lot!

Today was my first time at Altex. I stopped in to purchase a computer case and some cables.The staff was friendly and professional. The selection of PC components was good. However, the prices are about 10% - 20% higher than online competitors. Also, Altex doesnt price match, a fact the cashier apologized about.

This place may be smaller than Frys, but it certainly works as a good replacement for getting in store PC parts. Friendly and knowledgeable staff are on point and ready to assist.

I walked in and was immediately greeted by someone who knew the store and the inventory well. They didnt have what I needed but in their defense I am searching for pretty outdated circuits. They do have a large well stocked selection of everything electronic. I ended up at latex because Frys electronics(which is around the corner from where I live) is empty for weeks now. They claim to be restructuring but seems more like they are foing out of business. Altex is now my spot to go for electronics and parts for my projects

Had what I needed, very helpful staff.

My favorite place to shop for anything and everything related to computers and so much more! Staff is friendly and knowledge!

Took my workstation in to get repaired, just didnt have the time to work on it myself. i could tell the staff knew their stuff and kept me updated on what was going on. i gotta tell you when you need it done right this is the place to go!

Great Place! Prices are typically competitive or better than the competition. Their stock on hand may not be as deep or wide, but neither is their BS. What youre really getting is old fashioned knowledge and understanding from your salesperson.

Great selection and service

They carry some tools and parts that are hard to find around town otherwise. If youre building a computer or a rack of electronics, this is a good place to start if you need components, equipment or tools. Pricing is not as good as you might be able to find online, but if you need it today, they may be your best choice.

Great customer service as always! Had the weird odd ball wires I needed also! Altex never lets me down.

Great place for electronics and electrical

Awesome place with an old school look and feel. Sort of like Frys and Radio Shack merged without the appliances and stereos and crap. If you need connectors, cables, computer parts, then this is the place I was very impressed. I did not have to search for help, and everyone seemed pleased to help.My new first stop!

I highly recommend Altex . They are the best in sales and service with price matching even within their own store . The are knowledgeable and friendly, most employees have been working there for over 10 years . I went in for a video driver card and they installed it and loaded the updates for free . 99 times out of 100 I walk away with what I needed and often paying less than online . Altex carries what I call grade 1 products . Example I purchased a Weller soldering iron station WES51 on Amazon for 95.00 when I received it failed and then the replacement failed I went into Altex they price matched it and it worked perfect;y .

I love this place. Im old schooler that used to get electronic parts from radio shack(rip) now Altex has most of my electronic components to build/fix projects. Computer parts are available also here. The pricing is great and the people that work there are helpful/knowledgeable.

Ive been shopping at Altex for decades. They have a good and broad selection of cables, electronic hand tools, computer accessories, home theater, and electronic project supplies. The staff is helpful, and know where items are located. Prices are reasonable.

They have most tools and parts you need for a PC build daily and in stock. Sure, their prices arent the most competitive at times, but when I needed a fan hub splitter I didnt have to wait 2-3 business days.

Great place to find professional tech products, hardware, and tools.