Don and his Uncle Danny show us that good, honest, hardworking mechanics do exist. They were very knowledgeable and will take the time to explain anything for you. Their communication and availability to their customers blew me away. If you need anything for your car, make sure you go to Luus!!!
I called with a problem on an old car and talked to Don. He was super polite and professional. His labor quote was very competitive. I ended up not needing to bring the car there as a friend is helping me with the job, but I would have felt very comfortable trusting the car to this shop.
Took my 99 4Runner for a water pump replacement. I choose them because I felt like they gave me a honest quote and the fact they used OEM parts. They were done on time and charged me less than the quote since they didn’t need to replace any belts. The manager was upfront with me about what future repairs would need to happen as well as what looked like had already been replaced and wouldn’t need to replaced anytime soon. Saved me $100+ in spark plug replacements. Highly recommend and I know I’ll be using them again for any work I need done.
Don was professional and provided quick, affordable service. We paid $65 in labor to have 1 oxygen sensor replaced. We had the part already so everything took less than 45min. Highly recommend. 👌🏽
Don and his crew were very professional and delivered my daughters CR-V back to us on time and in tip-top shape. We initially took our CR-V to First Texas Honda for a quote on the A/C not working. First Texas Hondas quote was significantly higher than the quote and the resulting final bill we got from Luu. Surprisingly, the Honda dealership quoted us with the same after-market OEM parts that LUU ended up using. Thanks, Luu Auto Repair!
Being going to Luu AR a long time. Honest, reliable, and reasonable. Highly recommend.
Great customer service and reasonable prices. Their waiting room is kinda small, wish it was bigger. Other than that, you cant be disappointed.
These guys are great - very polite and helpful! They installed some new ball joints for me at a reasonable price. Thanks Luu Auto!
It’s has been 3 years Since I have been taking my car to luu autos for work. I have never seen such an honest guy. Keep the good work up man. Bless you !!
Great service. Great place to get work done on your car. Highly recommend this place.
This is the best place I’ve found in ATX. So friendly and helpful, and the repairs were so affordable. Definitely will be coming to them for my car needs!
Had some repairs done and Im one happy camper. Will def be bringing my vehicle back.
Don is great and makes things easy by setting appointments!
Great mechanical diagnosis and work at reasonable price for an almost 20 year trailblazer
Went several times to Luu Auto Repair with various issues - SRS lights on dashboard, seat buckle problem, worn front brakes. Every time I got positive results at much lower quote than other mechanics in the area. I also received some good recommendations that saved me several hundred dollars. As somebody who moved to Austin few years ago and didnt have much friends to recommend me a good mechanic, I was trying to find a place where I dont feel like I am getting ripped off. And this place perfectly fits my expectations. Definitely recommend this place and have no problem to share my review with others, since I feel like this place deserves it. This is my choice#1 in Northern Austin area and definitely will go back there again if I need any car help.
Best review is to say I keep coming back to this place. Quick great service. Have never felt that they try to get extra out of me. Don is very good at telling me what he sees and gives me options from cheapest to most expensive and then he gives me what he would do if it were his car. Don’s very personable and easy to speak to and deal with. All in all, keep coming back because the work and prices are great!
Truly reliable service you can trust. Ill not be going to any other shop if I can help it.
Excellent!
Great mechanic, reasonable prices!
Don is very honest and forthcoming about repairs, and has even elected not to charge me for some diagnostic work. Good, trustworthy mechanics are hard to come by, but this is one of them. I am glad to give them my business.
He is so helpful and listens to the customer. Thanks Luu
Great service fast and reliable
I have been getting my car repaired by Don and his crew, since 2013 and I refuse to let anyone else, perform any repairs on my call. Don is honest and I wouldnt recommend anyone else :-)
This is the best garage to do business with. They have very fair prices and I never question their honesty and trustworthiness. A very pleasant experience all around.
Very good, attended and very good mechanics.
Luu automotive always fix my car fast, right, and without it costing very much. You cannot always understand them, but you can always trust them. The turn around is usually within the same day, unless they have to wait on parts. This is one of the only auto shops where I sometimes feel like they did not charge me enough. Totally trustworthy.
Great and fast service.
Quality work at a fair price . What more can you ask for
I will always trust my car to Luus. My family and I appreciate his honesty and the good results. We brought our domestic and foreign cars to get repairs. Lui carries on his fathers tradition of providing great service. I need that.
Ive used Luus Auto on North Lamar two or three times. Friendly and humble people. My auto problems were fixed both times at a reasonable price. Quick, too. Just about to call em for a transmission problem in my 11 Mustang GT.
Other shop cant figure out my ac problem for 3 weeks and they fixed it in one day !!!
Don always portrays great quality work and is always honest with me about repairs. He has great integrity and cares about his clients.
Been coming here for years, honest company explains everything to us, really go over and above to help you with your issues, highly recommend
I was dealt with incredibly fairly. Don gave me options for how to take care of the work I needed on my truck and when a decision needed to be made, He presented the options clearly. Cost was below estimate.
Dons the man! We bring all our cars to Luus, from Nissans to Maseratis. They know their stuff and are great mechanics. Thank you!
Had a rattling noise under the hood. Took it to the dealership originally and had it diagnosed as A/C compressor. Astronomical repair quote, plus I got that greasy feeling that those guys were just taking me for a ride. Found Luus via reviews online and took it in for another opinion. First of all, his diagnostic fee was 1/3 that of the dealership. And he arrived at the same conclusion in 15 minutes. His quote was much more reasonable (A/C compressor repair isnt cheap no matter where you go), but his labor rate was manageable and a lot of it was parts anyways. Plus the feeling of trust that hes not ripping you off is worth 100s. He took the car in same day and it was completed the following afternoon. The car is running/sounding great again, parts are brand spankin new, and he even checked a few other items I had mentioned free of cost (whichhe said they were fine and didnt try to sell me anything extra)! I will be taking my car back to Luus for all its needed service and will be recommending his shop to everyone.
Willing to give advise and feedback on how to self diagnosis electrical issue with power seat switch.
After years of dealing with shady mechanics who took advantage of my automotive ignorance, Don and his team are the best auto service experience Ive had. Their prices are fair and in three years Ive never had one of their fixes fail on me. Highly recommended.
This shop keeps my work vehicles on the road. Wonderful to work with.
Honest folks and reasonably priced. Been taking my cars here for years.
Amazing service! Clean & honest.
Excellent customer service, and very fair pricing for goods and services.
I love Luu Auto. I asked people on Facebook where to get some A/C work done on my wifes Altima. A friend highly recommended Luus shop. Lucky for me its right around the corner. I can walk back to work and pick my car up later.I feel like these people are very honest. I have never gotten that typical phone where they tell you, Oh turns out your flux capacitor is out, Thatll be 9k. Anyway I now take both of our cars there. Its not free, but the prices are affordable and fair.
Good Work. Fair Prices. Nice and Knowledgeable.
Fixed it right. No bs. Honest.
A very good place for auto repair !
Don is a great mechanic and very fair, you’re cheating yourself if you go somewhere else.
Great service and very trustworthy!
Great service
Highly Recommended
Trustworthy, reasonable and quick.
Honest
HONEST!!!!!!!