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Austin Body Works
1310 E 6th St, Austin, TX 78702, United States
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Austin Body Works
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je
Review №1

The people are wonderful super nice and always ready to help and also take alote of pride in thier work

Mo
Review №2

I am not usually someone who leaves a review but after my experience with Stan and the Austin Body Works team I just had to! The level of customer service and the quality of their work is unparalleled. You wont find anyone who can get the job done in such a timely, high quality manner at a fraction of the price not to mention these are genuinely good people who truly care about their customers and their safety! 11/10 experiences- I will be recommending Austin Body Works to anyone and everyone!

Ta
Review №3

I am never one to leave reviews but I had to for these guys! I came in with a broken tail light and the part I had preordered myself with no idea how to change it and these guys fixed it for me in less than 10 minutes. They were so professional and awesome to work with! I will definitely be going back to Austin Body Works for my future car needs!!!

Ad
Review №4

Carry walked me through the entire process after my car accident. Made the whole situation a little less stressful I felt good leaving my car in great hands would highly highly recommend!

Du
Review №5

Great outfit, quality work, and good guys to work with. Had hail damage repaired on my BMW and the work was flawless. Ryan, you the man!!!

Ma
Review №6

Stan was very friendly, professional and honest in his service. Car was fixed quickly, affordably and without issue. Thanks!

Da
Review №7

This place is AMAZING. The paperwork was a breeze, and the quality of the repair was excellent. They matched the paint perfectly on my new door, and returned my car extra squeaky clean. And the customer service is beyond excellent!! I’ll be recommending this shop to anyone who says they need auto body work done in the future. Thank you guys so much!

Al
Review №8

Look no further. These guys are excellent! There’s a reason the reviews are so high; they take customer service and satisfaction seriously and I couldn’t be more pleased with the results of my minor dinged up Mini. Can’t even tell it was hit now - Thanks y’all!

Ju
Review №9

By far the best experience I’ve had at a body shop. They’re professional, friendly and get the job done well! I had a scratch and dent on my car, and they made it completely disappear. Great work!

La
Review №10

Came in with broken car very unsettled because accident had just happened. Stan and Ryan were friendly and comforting. They saw to it I was taken care of. So appreciate the people at Austin Body Works!

Ja
Review №11

Excellent work, had a dent repaired and they made it look like new! Thanks again!!

Fr
Review №12

The people are great did a great job on my car thank you guys

Ke
Review №13

I was beyond satisfied with the job completed. My paint was scraped all the way down my drivers side, both doors dented, with a scratched bumper. When I got my car back, it was completed before the initial date, with consistent updates, and looked better than it did when I bought it. It was completely cleaned, washed, and looked beautiful. They even went above and beyond to fix my gas cap hatch for no additional cost (which Id been having trouble closing). The customer service was also amazing, everyone was so nice and helpful. I cant recommend this place enough!

Br
Review №14

Stan got me fixed up in no time! Excellent service and prices!

Ad
Review №15

Highly recommend the fine gentlemen at ABW! Excellent service, great workmanship, and superior customer service!

Br
Review №16

This place ROCKS! I cannot imagine a better customer service experience and was taken care of fantastically, good price and professional work on our Subaru. Not only are these folks locally owned but they really care about the customer!

Ma
Review №17

Great service, highly recommended!

Je
Review №18

Came in today for a headlight adjustment & Im happy since they fixed the position of my new light assembly. It looks amazing & I will come here again if my car is experiencing any issues.Thank you Austin Body Works.

ri
Review №19

Superior head to toe hype beast establishment. from first welcoming phone call to last teary eyed goodbye, extremely kind and professional aura from all gentlemen involved. love to laugh with these boys! above and beyond in all experience for myself and my vehicle (an extension of me- only other car owners will understand). recommending to all of my irresponsible, mischievous, and/or drunk friends.

Br
Review №20

Super helpful, professional, and quick!!My front panel had a dent that was preventing the side door from opening. Gentleman at the front desk came out to take a look, popped it out with prybar and sent me on my way in 5 minutes free of charge.It was a minor but necessary fix, so I was expecting them to try and charge me, but they could not have been nicer about it!Will certainly being using them for any repairs I may need in the future!

Au
Review №21

Absolutely fantastic. First experience having to get car repaired from car accident and Stan and his crew made everything incredibly easy and stress-free. Highly recommend!

ky
Review №22

I haven’t even been here but i just got off the phone with stan and i’m still laughing

Al
Review №23

Excellent customer service and superior quality on the work done on my vehicle.

Ze
Review №24

Great experience from start to Finnish. Excellent customers service and repair looks like new and was compmeted on time. Highly recommend

Ar
Review №25

They went above and beyond to help me get my bumper replaced and handled all the conversations with my insurance, rental car, etc. It was smooth, timely, and they even removed a parking sticker that was obnoxiously stuck to my window, free of charge! Such sweet guys, love to support local. Will recommend to others!

Da
Review №26

Had a little fender bender a couple of months ago and needed bodywork done. Took it in but the thier next appointment wasnt for a few weeks. It was worth the wait. A truly honest body shop. They even did a quick fix to my car so I could keep driving it until the appointment. My car looks like new now. Highly recommend this local body shop.

La
Review №27

Besides the fact that I’m terrible with cars, I have new bumpers, so they didn’t have already-drilled holes, and I had just bought the car new; so I had neither the right tools nor screws. I struggled to try and get the plates on myself, but I decided to call and ask for help after being unsuccessful for quite some time. I was embarrassed to call this shop to ask for help putting on my new license plates, but the gentleman I spoke with, Ryan, was so very kind and helpful about it! Not only did he do it in like two minutes, but he was friendly and refused to charge me when I offered to pay something. This place understands customer service, which I find to be less and less common in today’s businesses. GIVE THIS PLACE YOUR BUSINESS! You won’t regret it.

Be
Review №28

Amazing quality, affordable prices, and superior customer service. As Austin grows, more and more people are coming to the city and when you get sideswiped without even the courtesy of a note, its nice to know there are some good people left in the city like the guys at Austin Body Works. They literally have a magic wand, because I cannot comprehend how they make the car look brand new with no signs of repair. Its truly impeccable service, quality. Great work again guys!

Je
Review №29

Advertised as the best in town and did not disappoint. They insist on doing a proper repair, pride themselves on keeping the ins. companies honest. Deliver for the costumer down to the best car wash my beetle has probably ever had. I dont wish to see them again. But if I get another bump, I know where to go.

J
Review №30

Myself and other family members have usey them more than once in the past. They do things right the first time. No cutting corners. Good people skills.

K
Review №31

Best in town for a reason! I use my car for work and they made sure I had my car as soon as possible. They repaired my car in stages, so that I did not have to miss too much work. Theyre friendly, knowledge, and professional. Id definitely recommend them in the future.

Be
Review №32

Where do I even begin? Stan and Ryan make the usually stressful process of car repairs downright pleasant. They are courteous, honest, and helpful. The quality of the teams work is excellent and fairly priced. I cant stress how positive my repeat experiences have been. Highly recommend!

Sa
Review №33

Stan was amazing! He was friendly, helpful, funny, honest, and quick with an estimate. He even suggested a cheaper but just as effective solution when he learned I was paying out of pocket (I’m a broke college student). They actually charged me less than they estimated which was awesome! Austin Body Works is a dream and they will be getting any future business of mine.

Vl
Review №34

Cannot recommend these guys enough! Theres nothing like friendly, quality service to make an annoying situation bearable.My car looks like new, the work was completed in the estimated time, and they even went above and beyond and gave it a good clean.Do everyone and yourself a favor and support great local businesses like this!

Kr
Review №35

I did not get body work done here; however, the only reason I did not was because they are scheduling their work out so far and Im currently in a rental. If I am ever in need of a repair, this will be the first place I look. The gentleman I spoke with on the phone was helpful, personable, compassionate, and gave me advice for finding a good place to take my vehicle. I have had okay experiences with body shops, and bad experiences with body shops, but this is the only time I have been thoroughly impressed by the level of customer service provided.

Su
Review №36

An excellent body shop. THE nicest and informative staff I ever encountered at an automobile establishment.

Ge
Review №37

Not once but twice these guys immediately fixed my front bumper as soon as I pulled in. On top of this they said no charge! They represent the very best of what Austin is all about. I cannot thank them enough! Please give them your business and tell everyone you know how great they are!!!!

Na
Review №38

There is a reason why Austin Body Works has a 5 star rating. I was very happy with the whole process of repairing my automobile. They were very flexible in the timing of my repair and they finished the work on time and with wonderful results.

Br
Review №39

Ryan and Stan are great to work with. Honest, high quality, and responsive. Really everything you want from a body shop. Sometimes a wait to get in but it is worth the wait. They dealt with the insurance company and even the rental car.

Re
Review №40

This is the best place for customer service and they are absolutely wonderful at what they do. I can always get in immediately and I am usually in and out within 15 minutes. I adore the owner who will sit and chat with you while you wait for the work to be done. They only charge you for extensive work and several times they have assisted me with small jobs for free.

Gi
Review №41

I highly recommend Austin Body Works. Stan and Ryan have gone above and beyond in customer service to ensure my car is repaired like new.

Mi
Review №42

I love this place. Ive only visted twice so far and theyve saved me a few hundred dollars by being honest and telling me when the work I was asking for would likely be covered by my warranty. They could have just taken my money and done the work and I never would have known. Im coming to these guys first from now on for anything auto related.Ive noticed that the word honesty popped up in a lot of their other reviews, and its the truth. Guys like these are hard to find.

Eu
Review №43

The guys here are incredibly friendly and super helpful. Between my husband and I, we have had to take 4 vehicles in for body work. I have never had to bring a vehicle back because something wasnt done properly, but they offer a warranty on the repairs they have done. Just know when you book your appointment, it may be about a month before you can take it in, but they will get your vehicle fixed right, the first time. Some other places in Austin have done a sloppy job on my husbands vehicle and he had to keep pointing out flaws in their work, but we have never had that issue with Austin Body Works.

M
Review №44

Great guys and even better work. Stan and the rest of the crew have taken care of my truck twice after it was hit and the work is perfect. Theyre always busy so it may take a few days to get you in but the wait is worth it. I wont go anywhere else.

Jo
Review №45

Did a great job on my car when someone hit it (luckily they paid for the damages). ABW is often booked ahead for months (because they are good) so if you want it done here, get in line! ;) Great price as well.

Su
Review №46

Wonderful people. Explained procedures. I was satisfied!

Bl
Review №47

A-MAZ-ING. Just awesome service and extremely nice folks to deal with. They understood my situation perfectly and not only made the repair process easy, but saved me a ton of money on a different repair they were able to handle and fit it into my hectic schedule with no sweat. I will use these guys for any and everything related to body work, not only for myself, but I will send everyone I know to them without hesitation.

Sc
Review №48

Great body shop. Repaired and painted my damaged black tailgate on my 2017 GMC truck. Awesome results, great price, friendly and polite staff that is sincere in taking good care of the customer. Thanks ABW!

Da
Review №49

These are nice, helpful, honest people that will do what they can to give you the best deal. I ordered my mirror through the dealership (ABW would have saved me money had I gone through them) and the dealership said replacing my mirror would cost at least $160. ABW did it for much, much, much less. While I was waiting, I told them a few other random car issues I was having (top brake light out, windshield wiper fluid nozzle was broken) and they fixed it for no additional cost. What was supposed to be a very stressful day was turned around by these angels that work at Austin Body Works! This is the second time theyve gone above and beyond for me and Im so thankful!

Ra
Review №50

Excellent work. They really do care about their work and their customer. Highly recommended.

Ma
Review №51

Reviews didnt lie! Great customer service offered by Stan when I called. Seems to be an extremely reliable shop.

Ap
Review №52

We went to have the door handle replaced on my daughters car, and Stan couldnt have been nicer! He broke down the pricing ($60 plus labor) and said the handle may need another part, which adds another $75. I accepted that would be the case and moved on. When they finished and handed me the final bill, it was only $80! Ive been taken advantage of before at car shops, but never had the bill go down! Thanks yall! We will be back if the need arises again!

Ga
Review №53

😁

Sa
Review №54

If I could give them a 6th star, I would. Really incredible service!

Ma
Review №55

Perfect service and Quality of work. Ryan Was the person handling my repair.

Ju
Review №56

Really great. Friendly, conscientious, and got my car fixed up $200 under the original estimate. Couldnt recommend them more!

At
Review №57

Very nice and helpful..I had a very minor fender bender due to a hit and run and they me at no cost..it took about 5 mins at the most to fix..they also offered more help if I had anymore problems with my fender and my passenger door. I am very happy and pleased that I can open my door now and I thank god for sending me to Austin Body Works. Thank you sooooo much.

Lu
Review №58

My fiancée loves these guys. Theyre the best.

ru
Review №59

FIXED OUR CARS, GOOD SERVICE AND FRIENDLY PEOPLE !!

Mi
Review №60

Best customer service EVER! Definitely would go back

Pa
Review №61

Ryan is a very professional leader in this shop. He looked the damages on my Camary this morning and provided an excellent solution.

Jo
Review №62

Didnt actually shop here because they have a long log but very nice and helpful.

Je
Review №63

Great work, there is a reason this place is so busy..

Ka
Review №64

Friendly, honest, quick. These guys are really the best.

Ma
Review №65

These guys are really nice, really good, and really fast!! I would go there again in a heartbeat.

Je
Review №66

Stan is the man!

Py
Review №67

Karl Pilkington lol

Ph
Review №68

Great honest service

El
Review №69

These guys are the best!

Fa
Review №70

Stan is a cool dude

Ay
Review №71

Your typical body shop, nothing too fancy. They get the job done.

Information
39 Photos
71 Comments
4.9 Rating
  • Address:1310 E 6th St, Austin, TX 78702, United States
  • Site:https://facebook.com/Austin-Body-Works-Inc-213115538730132
  • Phone:+1 512-472-3522
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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