We were referred to The VideoConference Store by our UCaas Provider and purchased two video conferencing systems as upgrades for our IT Company in Seattle. We experienced concierge-like customer service from the representative at The VideoConference Store. She provided us with recommendations and excellent solutions, and remained in contact with us throughout the whole process. We even further customized our order after receiving the equipment and our account manager assisted us the whole way through. She was friendly and easy to get a hold of as well. I highly recommend The VideoConference Store!

Purchased video conference equipment for our small business and it is AMAZING!! We had some difficulty installing the product and they went above and beyond to support us. Quick shipping and I can not say enough about how great the customer service was. I highly recommend using this company. You will not regret it!

Thank you for the great service and recommendations. The solution recommended to me is working out great and I couldn’t be more pleased with my overall experience.

Unbelievably poor customer service, I placed and order and two weeks later it still shows Awaiting Fulfillment. After calling 6 times, Greg, the only person who can apparently help me, has been busy every time. I have now left him 4 voicemails over the last week and have still yet to receive a call back or even an email. The last time I called the receptionist put me on hold the second I gave her my name. Also no one in their online chat ever responds to my messages. I will be filing a claim with the BBB against this company

Superb customer service! Very knowledgeable and friendly staff and great prices.

Very helpful and supportive after purchase. I’ll be back for future needs.

Amazing customer service! best knowledge of technology in this industry! highly recommended!