user
Big Lots
15351 E Hampden Ave, Aurora, CO 80013, United States
Appearance
Big Lots
Comments
Pa
Review №1

Sales associate she was amazing, I will be back to get couch and loveseat next weekend. You got the sale over the rude girl at furniture row. Ty for being so kind

Ta
Review №2

Great store. Good selection of items throughout the store, nice setup, very clean, great prices, friendly and very helpful staff.They always have such wonderful seasonal items, the furniture they offer is of good quality, and we absolutely love their home decor.

Au
Review №3

This place is always so clean. The staff is always walking around asking if you need help. The manager herself was so busy not just helping customers but being there for her employees! Kudos

Ho
Review №4

I like this Big Lots store a lot! I went here two years ago, and I got a Flamingo mug. I hope to go to this Big Lots store again one day. I like this store better than the one here in Colorado Springs.

Iv
Review №5

In general I enjoy going to big lots and seeing what this big lots has compared to others. This big lots is fairly organized and the staff is helpful.

MA
Review №6

Great place for curtainsEmployees are very friendly.They also have a variety of food.Picked up some yard decorations for 20% off.

Ja
Review №7

I love biglots! They have def come along way as a company! They have great prices and good quality! The only reason I didnt give them 5 stars is because the customer service is sometimes lacking.

St
Review №8

Nice selection. Nice staff

To
Review №9

Great place have everything you need and more at great prices

St
Review №10

Great deals. Wonderful prices

As
Review №11

I really had a great experience with my pick up order today. I LOVE Big Lots, and I have ever since I was a kid. Every year I place an unusually large order of holiday/furniture/ and other random stuff. I have to say this pick up was by far the fastest and most efficient I’ve ever had! The manager was extremely friendly and all staff was awesome from the cashier who scanned my pick up receipt, to the manager, to the ladies who brought my carts up for me. Thank you guys so much!!

m
Review №12

I hadn’t been here in a few months. I noticed they updated the exterior of the store, with a nice eye catching sign. When I went in, the whole store was remodeled. It looks as if it has been newly renovated with up to date flooring (clean), the layout is very spacious and spread out, not all stacked together. The furniture is now up front when you walk in. This is great, because now they showcase much of their best merchandise. In fact, everything looks so good, comparable to other stores. A few of the associates are nice and helpful. Looks like I’ll enjoy shopping here again. Good job!

Tr
Review №13

Awesome deals. And thank america for military discounts

Do
Review №14

Nice store nice staff.

Yo
Review №15

The cashier and lady who helped with our purchase was great. Both very proffesio nal and kind. Went out of their way to be very helpful store#413

Ch
Review №16

There always something here you didnt know that you needed.

Cr
Review №17

They have some amazing stuff for reasonable prices.

Le
Review №18

I love big lots. They always have things I shouldnt be buying. Lol

ms
Review №19

Didnt have what I wanted, but still like the place though.

S.
Review №20

Too expensive but they had great products.

Ga
Review №21

The cashier demonstrated great customer service 👌. Very friendly, efficient, and professional.

Dr
Review №22

The new remodel has really made a difference! Its definitely a place that I will be going much more often. Theyve always had great prices, but now things are much more organized.

Ha
Review №23

Its been a super long time since i have been in this store., bit clean and well organized.

Ab
Review №24

I was surprised that their inventory was very low. Still l Iove the store.

La
Review №25

Everybody was just standing around avoiding customers...hire a whole new crew 8n my opinion...i got tired of waiting so I left and shopped somewhere else

ig
Review №26

Lots good staff, but prices going up

Aa
Review №27

Friendly cashiers, found some great deals! My advice, just go and look, you never know! 😁😁

La
Review №28

Hailey is great thank you for the awesome customer service

Su
Review №29

Found just what I needed at a good price

le
Review №30

Great place to shop

Me
Review №31

I had a horrible experience. I was ignored at the check out counter, cashier was very talkative with customer she was assisting, I was the only person in line and waited over 10 minutes. Another cashier came up while the cashier was talking with the customer and asked if she wanted her to take the next person in line and she told her no I could wait and they proceeded to have conversation after the customer left she was talking to the other cashier about the customer she just helped and acted like I had not been standing there waiting for assistance. I finally just left the store without purchasing anything. She acted like she did not want my money so I did not spend my money there. I am wondering if my previously favorite place to pick up nik naks is now gone. I would hate to think it was racial but there was no color in the place, Im just saying.BTW 1 star was being overly generous

Me
Review №32

The staff was so helpful!! I absent-mindedly came like 45 minutes before closing wanting to buy new furniture for my house not realizing how late it was and the staff all came together and helped me out to make it work which they definitely didnt have to do. Thank you!!

Ed
Review №33

The staff is helpful and friendly with prices that are great. I got a pair of wireless earbuds from here and they work perfectly.

La
Review №34

Great selection of items. Rigjt now they have aisles of Halloween decor, food, gadgets, pet items and much more.This store was pretty organized and employees seemed friendly.

EC
Review №35

Friendly workers I had to find help though

Ja
Review №36

Offered same day delivery, charged me for same day delivery, 2 days later still no item. Will absolutely never shop here again. Terrible.

Br
Review №37

It was a great experience! I found much of what I was looking for! The cashier was also very friendly. 🎅

Mi
Review №38

I purchased a dining set, bought it home to assemble and notice a splintering in the woodframe on one of the chairs. Called the store,spoke with the manager, Jackie, who quicklyresolved the issue. Great customer service!Thank you.

Pe
Review №39

Store clean with few very considerate shoppers. Found lots of good food deals, my usual. Each store has different stock.

bl
Review №40

Prices are pretty good. Revolving inventory. Check often

jo
Review №41

Marcel is a customer service specialist! He treated my wife and I kindly. He is a very respectful gentleman!

Co
Review №42

You really cant hate this place, with all the odd merchandise and food they sell LOL cant forget their low prices but as well as some Fair high once for bigger products. I just want to point out that they stop selling diapers which was very disappointing ☹️. But the remodeling looks great.!

Am
Review №43

Its a better store compared to one kn Eliffs ave as its bigger and has more variety

Ka
Review №44

Kinda shady location after dark, but they have good prices; just not the best quality items.

Me
Review №45

We have bought two pieces of furniture from here and both are amazing and super comfortable. Couldnt have picked a better place to have bought them from. Karla helped us with everything and she was excellent in every way possible. Super friendly, willing to help out with the furniture and even offered advice on future purchases. Love this store and will always come back to shop here.

L
Review №46

Betsy the cashier is super nice & professional, I really liked her a lot. Very nice young lady.

Me
Review №47

Big selection on stock. Many items better priced than grocery store.

Ra
Review №48

Great selection good service

Sk
Review №49

Its a better store than I thought! Ended up getting extra items!

St
Review №50

Great place for inexpensive items.

An
Review №51

Very busy, great customer service and I found almost everything I needed!😊

Jo
Review №52

Great parking lot to pull over and cry in. Seriously I was so curious on why it said I visited big lots until I realized I had pulled over to cry just so happened to be here. Hopefully next time it is for more than just a cry session in the parking lot.But either way keep up the good work peeps!

Ni
Review №53

Great store, the outside could use some love as its old and falling apart, but the store is usually really well kept with happy staff

An
Review №54

I dont particularly care for Big Lots. They use deceptive advertising. For instance they will show a tote on sale for $5.99. When u get there the tote u saw in the ad is half the size as the advertised one. The size u saw is almost 3Xs the ad price. That type of false advertising runs like that throughout the store. U get better prices at Walmart.

St
Review №55

Clean, friendly, not a bad place to go...good customer service this time which is always a bonus, easy enough to find what you want ( & dont)!!! lol....if you leave smiling then things are good...

Br
Review №56

Management and Staff was amazing Bought two recliners and the hold was nice and picking up was amazing i would recommend this store for cheaper options that walmart may not have!!

Je
Review №57

Total dump

ja
Review №58

Easy navigation through the store. Excellent customer service

Va
Review №59

Love this store. I find everything I need and more.

Gr
Review №60

A great place for $5-$10 Xmas gifts

Au
Review №61

Good shopping experience, and the people were genuine. If I bought a lot of clothes from this place I would enjoy many moments with them, but I dont... And so my one occasion and my one review

An
Review №62

Staff is friendly and you may be able to find what you are looking for at a good price.

Os
Review №63

It was good My Son got New Bluetooth Headphones,Chips,and Soda. Hes turned 17 last Month in December and hes got Money.

Ma
Review №64

Very clean and organized. Helpful and courteous employees.

El
Review №65

Nice things. Great value.

Ir
Review №66

I enjoyed my shopping experience there. Is spacious, clean, workers are pleasant. Good pricing !

Fa
Review №67

Its convenient for many small items and a general all around store where you can even find grocery products. They also have 2nd tier and slightly damaged furniture and office items. A good store to shop items that are priced lower than the bigger department or grocery stores but you wont find everything.Dont always have the popular named brandsbut Im sure its customers are happy to pay the lower price for an item theyre happy with.

Me
Review №68

Love everything about Big Lots. When I update my furniture, I plan to buy from here. They have nice couches that I always have my eye on every time I come in and I just love this store. Every since the remodel it looks so much bigger, cleaner and nicer. The cashiers are always so nice as well.

Ri
Review №69

Great store they are very helpful

Wa
Review №70

Big lots is changing! Its become cleaner, has fun stuff you dont see anywhere else. I went fir a folding table and they were sold out. Good sales going on now.

Jo
Review №71

There terrible the employees were awful Ill never be back

an
Review №72

Fun store beautiful stuff

Je
Review №73

Big lots often has that something you need

ju
Review №74

Stopped by the local Big Lots to find they had reset their whole store. It looked fabulous. Like how fast you can shop. Thanks Dave for great customer service.

An
Review №75

The blond lady working at 9am on Thurs 3/19 is an angel- I wish I got your name. Thank you for using your heart during these difficult times. You didnt have to help me and my family but you did. Totally restored my faith in people-well, some people.

Lo
Review №76

Cashier very friendly, floor workers very helpful.

Ke
Review №77

My first time in a Big lots, their prices werent that great. Some stuff was ok other stuff was more than King Soopers...

sa
Review №78

You can find everything

Ka
Review №79

Asked employee a price didnt want to be bothered. Slow check out.

GG
Review №80

This place has saved me more than once for stuff I needed that day

St
Review №81

Awesome as ever

Jo
Review №82

I come for the ads I get in the mail but never find the stuff advertised that I want. must be sold out but, good place. not too crowded.

Te
Review №83

Always great selection and best prices. Staff engaging and helpful. Shopped for 30 years. Still the best for off items.

Ty
Review №84

Got get all the saving we can during these crazy holiday seasons. I just love going to my local neighborhood Big Lots. Were i find everything an much more!

Am
Review №85

Friendly staff, punctual and helpful

Je
Review №86

They sell very nice things and a lot of variety, very high prices!

Ki
Review №87

Picked up preordered fireplace, used my discount saved $150 off. All ready for the new place 2021

Co
Review №88

Love the changes the made to store. You can move around the store easier. Prices are great. I shop at least 2x a month.They finally fixed the parking lot. Parking is easy and no more dodging pot holes.

We
Review №89

Not clean, poor customer service.

Ke
Review №90

This is my Big Lots store. I have never had a bad experience. The staff is friendly and very helpful. With a store that is as clean and well organized as this I can always find a great buy here.

Am
Review №91

Weve been shopping at this Big Lots since it opened and, for a while, it had gotten sort of dodgey and I was reluctant to go to this location over others, mostly due to everything being extremely scattered and disorganized. They recently renovated and redid the store and it has made a huge difference. I really like that I can pop in and find a deal on what Im looking for just about every time. Their after holiday sales are amazing too

Re
Review №92

Best place to shop now. Great prices and less of a crowd

B
Review №93

Love this store. I always find what I need and then some! They have everything you need, food items, cleaning supplies, house decorations, garden stuff, laundry detergent, hair products, pet stuff. The list goes on! I can never go wrong here!

Cl
Review №94

In and out. Well we thought were gonna be. They moved everything around and the furniture is in the middle of the store, instead of in the back. I feel like a Big lots is that store you go to when you cant find that rare item and they have it for cheap. Customer service did her job with a smile.

Er
Review №95

These guys Rock at Big Lots! Whatever it is you are working towards, from personal to vocational, guarantee they will be a step of success on the way towards that finish line baby!Money,E

TI
Review №96

Remodel coming along quite nicely. Added value to our neighborhood for sure. New staff is friendly and sweet! Im a thrifty shopper and BL never disappoints.

Je
Review №97

Good place to go shopping for stuff

Ro
Review №98

Every time I shop at Big Lots the staff are very friendly and willing to help you with what you are looking for.

Va
Review №99

Marcel help me with my patio set very nice gentlemen great costumer service!

Ra
Review №100

I hadnt been in since the new remodeling and things were turned around but from the hospitality of an associate she pointed me in the right direction. The remodel is fantastic and our family was there for over an hour shopping. Thank you Emma for making my shopping a pleasant experience

Information
100 Photos
100 Comments
4.2 Rating
  • Address:15351 E Hampden Ave, Aurora, CO 80013, United States
  • Site:https://local.biglots.com/co/aurora/4133?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 303-680-0310
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations