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Dr. Gadget Phone and Tablet Repair - Aurora
4430 E New York St, Aurora, IL 60504, United States
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Dr. Gadget Phone and Tablet Repair - Aurora
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Ro
Review №1

I had new glass installed which cracked within one week!!!!!! I needed a new screen on my iPhone 7 because I did drop it. My fault. Exactly 7 days after the new install I was shocked to see a cracked screen when I pulled my phone out of my front pocket. I have always kept my phone in the same pocket for years. I have never broken a screen. Surely this must have happened because of an inferior product or poor replacement. The three young guys behind the counter all had the same response. “The best we can do is give you a discount on a new one” Why would I buy a new one if it might crack and I would have to purchase yet another one!!! They did not even check to see if perhaps they made a mistake installing or the screen was defective. They must be using cheap inferior replacement parts. I would never recommend this sketchy place

Ro
Review №2

Used them for a battery repair on my phone and it was excellent. Went back there today because I saw an expanding crack on what I thought was my cell phone screen. The gentleman looked at it and said it was not the screen, rather the protector for the screen so I was good to go. I truly appreciate businesses that dont try to sell you something that is not needed. Highly recommend this place!!!!

AJ
Review №3

Have wonderful deals on their fixes & great costumer service. 10/10 would recommend this place, wouldn’t go anywhere else!

Om
Review №4

I had a quick service and an excellent experience getting the white line on my cell phone removed, It cost me $170 dollars on an iPhone 10, when I paid I paid cash and I actually paid $20 more, the honest employee gave me the extra $20 I paid back to me, so excellent service, good product and integrity of the employees are reasons to buy here

co
Review №5

The team working here went above and beyond to save my phone. I couldnt be happier with their skill level or dedication.

Ja
Review №6

Great service, super friendly, honest*** and very cost effective!

Ma
Review №7

Great place, they give you options and are willing to work with you in various circumstances. Very fast too, like same day, depending on the work. Great staff

Ra
Review №8

Great service. Had to get my back camera replaced and it was so quick and everything was like new. Even got some good times to extend and protect my phone life. Highly recommend!

Kr
Review №9

I had a cracked glass LCD screen on my Google Pixel 2 XL. The phone is a bit old now, but they had the screen in stock. I was happy with the reviews I saw, so I took it in. The experience was great: gave them my phone, they said come back in 2 hours, and they called me 30 minutes early to come pick it up. They even provided a free 30 day warranty. 10/10 would return and recommend.

Ma
Review №10

Ok...these guys are great...ain fixed my s8 active for under 100 bucks...and did it in a couple hrs...I will be back..best cell and tablet repair in western suburbs.....thk you from mark...

Da
Review №11

After being sent away from the Apple Store I was able to find Chris, at Dr. Gadget. Wow! Simply fantastic!! When you need someone to do something outside your area of expertise, you would be lucky to find this guy. Period.

Ha
Review №12

I went in the other day to get my phone screen replaced my phone came in with no problem working perfectly all it had was a cracked screen. They called my dad about an hour after we dropped it off asking if my finger print scanner was working before and of course it was before, but now it isn’t working at all they couldn’t figure out why it wasn’t working so all they did was offer 10 dollars off. I was fine with it because I am getting a new phone soon but I wanted to trade this one in. I’m disappointed because it wasn’t just the fingerprint scanner that wasn’t working the whole home button is messed up, it is so difficult but to press and most of the time won’t register that I’m pressing it. Also one thing I discovered today what they didn’t put the right type of screen on. I left with more problems then I came with. I am very disappointed.

Sh
Review №13

Made my daughter phone worse I would not recommend. We went in with a small cracked screen and the iPhone button stopped working after they replaced the screen. The screen also stopped working an d would only work for a short time after we forced it to restart. We were trading in phones to get new ones that why we were getting it fixed. Should have just traded the cracked screen at least we would have gotten half the trade in value.The owner called me and apologized for the issues and offered to try and fix the issue. I dont have the phone anymore, so he offered to fix any future phones that break for free.

Ar
Review №14

Really appreciate with them, really fast service, reasonable prices and nice profesional technicians. Thank you!!! (My iPhone X service)

la
Review №15

Great place great employeees coming back here everytime .

M
Review №16

The guys here are great! I walked in with what I thought was going to be a new screen for my phone. The guys there looked at it and said that they think it might just be the Plexiglass Screen Protector that I had on it. I removed the screen and found out thats all I needed. Their honesty is refreshing.How easy would it have been for them to say.. YUP, YOU NEED A SCREEN. And then charge me to install a new phone screen.They saved me over $100.00.FIVE STARS!!!

Le
Review №17

Each time I visit this place, I get the best value for my money. Honest people that appreciate returning customers. Very humble and hard working

Ja
Review №18

My little 6 yrs old threw a pillow and popped and cracked screen on my 14 yrs old IPhone XR. It was maybe 1 hour till closing time when I panicky called Mr.Gadget and they told me to get there. They were super nice and actually able to give me better price than originally asked for to fix it. If I had cash I could have avoided taxes but I didnt. Nonetheless I stuck around in nearby popular Park and Shop grocery store and recived a phone call 30 minutes before previously arranged time to come get the phone.Great experience. We got a screen protector for free.

Sa
Review №19

Highly recommend Dr Gadget. My husband and I had purchased liquid screen protectors for our phones that seemed complicated to put on by ourselves.We took it to Dr Gadget and they took care of it.Their service was quick and their work is flawless. We have had a phone and a tablet repair from them in the past too. They never disappoint.

P
Review №20

I dropped by the store without an appointment and they took care of my phone issue right then and there. As I was being helped, I watched several other customers get help too. All the personal were courteous and helpful to the customers and they were acknowledged as they came through the door. I know they have an interest in their customers and will get my business in the future. 5 plus stars out of 5. Thanks Dr Gadget

su
Review №21

Amazing place! fast, nice people and the most important Honest and fair! Steve was amazing helping me out! the customer service is out of this world!! Thank you!!

Ar
Review №22

I drove 45 minutes to this location to get my phone fixed based on all the positive reviews I saw online and I was not disappointed at all! Fast and cost effective service well worth the drive to avoid being overcharged for a screen repair! They also can come out to you and fix your devices!

Je
Review №23

The folks at Dr. Gadget have been awesome! Ive used them for repairs on common and rare devices, new and older. Every time, theyve been incredibly helpful. They are quick, and provide excellent communication about the repairs needed. I would absolutely recommend them to anyone.

Pa
Review №24

Weve used these guys a few times over the last few years. Each time they were great to work with, quick and affordable. Ive sent folks over to them as well and they always were satisfied with price and service.

th
Review №25

Helpful guys inside that gave me assistance even though they were not required to do cell but just saw someone in need! Thanks !

Eu
Review №26

Fantastic Service, Great Results . Brought in a Samsung Galaxy Note 10 and Note 12 pro. Both fixed in 1/2 hour. Even gave me a break on price since one repair was so quick (minor soldering). Friendly, attentive and well informed. Explained possible problems, cost estimates. Popped a new battery in the 10 and heat soldered the charging connector on the 12. Tested both while on premise. Walked away feeling confident problem was addressed. Rare that I find that level of customer service and feel better walking out, than when walking in.7/4/2021Another quick in and out service repair to get my Note 10 plus back to normal after the charging port started detecting moisture. Had that fixed in no time and while they fixing that, had them replaced the battery as well. Working and lasting like a brand new phone.

Ro
Review №27

Great place! They repaired my phone quickly and I watched them give great honest service to every person that came in. Highly recommend!!!

Gr
Review №28

Dr. Gadget was great. My phone wasn’t charging properly and they were able to fix it and replace my screen protector in five minutes. Pricing was more than fair and the staff was incredibly attentive. Thanks Dr. Gadget!

Ma
Review №29

They did an amazing job. Phone works perfect. Samsung galaxy s10+ . And they offer a great warranty. Highly recommended

Er
Review №30

I went there after being recommended by a nearby T-mobile store. I had a IPhone X that had a bad screen or possibly a bad battery. Anyways, the phone is worth very little if it won’t turn on. I brought it there and Chris fixed it in 1hr at a good price. I was pretty impressed by the speed, quality and price. I was able to get max trade-in value after the repair and I netted out much better in my situation. Was offered $230 for the phone at Verizon (current carrier) if it won’t turn on. Was given $700 for the phone by T-mobile after he fixed it.Thanks Chris!

Sh
Review №31

Very nice and fixed my phone into a brand new phone.

Da
Review №32

Always great service. Great job, cheap, fast, personal attention.

fa
Review №33

All three locations... Naperville, Aurora, and Oswego are clean, fantastically priced, and have amazing employees with easy to get along with personalities. They also have services up to and including venturing out to your neck of the woods so you don’t have to go out if you don’t want to. I just brought 3 iPhones for them to work on to the Aurora location. They finished working on all 3 phones within the hour. The customer service was superb and for those concerned about masks and safety during these times masks were worn at all times and the floor has markers for people to stand six feet behind each other...one line so you’re not right next to each other since corona travels in all directions. All in all I would give more than 5 stars if possible. Not a single negative aspect about any location.

Ar
Review №34

This place is awesome! I went there to get a new battery for my iPhone 6s. They did it in 10 minutes! The workers are very kind. The facility is clean and organized. Amazing place. I will visit it again if I have another problem with my phone. Thank you so much for such an amazing phone repair shop!

Er
Review №35

Dr Gadget, you guys are the f%#king best...

mi
Review №36

Just got my iPhone back glass fixed and it looks flawless, extremely happy with the service provided! Great people here

Si
Review №37

I replaced my iPhone display & battery with them. Their service was very quick, professional and value for money.

Sa
Review №38

They did an excellent job replacing an iPhone 6 battery plus installing new screen protector, phone is working great & like new again. Highly recommend!

To
Review №39

I needed a new battery for my Galaxy S7. My friends recommended that I go to Dr Gadget in AURORA to have them replace it. Their advice was spot on! The service techs are knowledgeable and friendly, the cost was reasonable and was done in a timely manner. Thanks guys, you are the best!

Ru
Review №40

I have been here twice for my iPhone! First time: my charging port was fried! Took it in and they fixed it fast! They also told me my battery was draining fast and showed me how to help improve the battery life! Gave me a price, an ETA to be done. Process was smooth!Second time I came was today! I came in because my screen was black! I can hear my notifications coming in so I knew my phone was still somewhat alive! Came in he took a look at it said he can fix it! I was expecting to be told itll be ready for pickup tomorrow- or Monday----As I walked in a little before 5:30pm (closes @6pm) but he said he was staying a little late and he was willing to fix it. Sure enough! I came back around 6:10 and it was fixed! Had a screen protector thrown in at no additional costs! They are super great to work with! Prices are reasonable and definitely get the job done! I havent had an issue with my charging port and Im confident that my screen will be fine!

Re
Review №41

Called today after my iPhone XS Max died. It had no power and would not take a charge. Went to the Verizon store where they told me there is nothing that could be done. I would need to pay the existing balance on the phone then I could purchase a new one. I went home and researched, where I found Dr. Gadget. I called at 12:30 and within 2 hours my phone was fixed. They had to recalibrate it and now my phone is working. I’m beyond exited and appreciate this service. I will be recommending my friends and family. Thank you.

Is
Review №42

Very knowledgeable and efficient while repairing my phone. They ensured that the quality was the best so that my phone could look brand new again. I would highly recommended them to anyone looking to get a repair done in the future.

Di
Review №43

These guys are friendly and very affordable. This is my second time coming back great service. HIGHLY RECOMMEND COMING BACK.

BD
Review №44

They are the real deal...I came to pickup my phone the next day and my phone looked brand new, they did an amazing job.

Ky
Review №45

Great group of employees always stand behind their repairs great work and reasonable price

Jo
Review №46

They were able to do the labor to replace the battery I bought (online) for my OnePlus 5T when I was not able to get my phone open to do the work myself

Di
Review №47

These guys went above and beyond and got my pictures off of my old HTC phone. Best repair shop in town.

Li
Review №48

They helped me out big time on a phone repair that needed to be done asap that no one else could get done. The guys were really helpful and professional. Will definitely be back.

Or
Review №49

Amazing service and great experience. I recommend this to everyone that needs a phone or tablet repair to go to these guys

Ja
Review №50

My son dropped his E-Learning Chromebook and damaged it, I took it to Dr. Gadget in Aurora to be looked at they fixed it in 25-30 mins tops. Ive also had iphone screen repairs done from them as well they are the truth fast and friendly service. They informed me of a Dr. Gadget Mobile service starting at the end of the month where they make home trips, with me having smaller children this is a perfect idea.

Lo
Review №51

They did an incredible job and timely. You get more than what you pay here in terms of service.

Ta
Review №52

The associate, Chris, helped me fix my broken iPhone screen. He was punctual and my screen was fixed perfectly. I was returned with a phone that was good as new. I would recommend this company to anyone that needs repairs on their phones/tablets!

Am
Review №53

Incredible!! I had a water damaged iPhone and pictures that I needed to recover. Took it in to Dr. Gadget and it was fixed within 3 hours. Such great customer service and amazing prices. Thank you!!

Ka
Review №54

Great and fast service!

Sl
Review №55

Sooooo GOATED 🐐📈💫 best shop in the world COME THRU

Ro
Review №56

Brought my cracked iPad in. Fair price. Replaced the screen but let me know about future problems due to damage to the frame. A day later the button stopped working. Brought it back in. Tried fixing it at their shop but couldn’t so sent it over to their shop in Bolingbrook. Unfortunately still couldn’t fix it but replaced the iPad. Stand up guys. Great business.

br
Review №57

First time breaking my iphone screen - these folks fixed the screen on my iphone X in an hour - great service and reasonable rates..

Be
Review №58

Love this place… I’ve been here more times than I’d like to admit with cracked screens and they are fast and reasonably priced… And just great to work with. Highly recommend!

Sh
Review №59

Chris is awesome. He took a look at my phone and seen how badly my phone is cracked. Upon him applying my case he also took it upon himself to put a protective case over my cracked screen so my children wouldn’t cut their fingers when they have my phone! This place is awesome and the guys there are very helpful & very polite! First time was a great experience!

Da
Review №60

Went into very happy with my results. Chris was very knowledgeable and fixed my phone without any extra parts. Very pleased with the shop!! Will be going back for any other problems with any other phones!!

Ka
Review №61

My screen broke at work, and I called to see what an estimated cost would be to fix it. It was way more more affordable than I expected. The young man I talked with already had the piece I needed pulled aside. It only took an hour for my phone to be all fixed up. Really appreciate the service!

Mi
Review №62

5 star service Awesome job Mo and his team replaced the screen on my note 10 plus in 1 hr they kno what they are doing.. thanks again.

To
Review №63

Called and had my screen repaired in a set amount of time. No inconvenience, great customer service, and quality parts/labor. Would recommend to anyone need their screen replacements done.

ma
Review №64

This place is like God sentI went in there and was cranky because my mum’s phone had broken and no one could fix itOne of the employees, took a look at the phone and it fixed under two minutesI am really thankful for them and will recommend to anyone who is looking to repair phones

Wi
Review №65

They work with you and work quick

La
Review №66

My screen was cracked and my LED light was completely out! I took it here and he fixed it within 1 1/2 hours 😁 HIGHLY RECOMMEND! He even threw in a screen protector!

M2
Review №67

I was a little skeptical at first, but these guys were incredible. My wife dropped her iPhone screen-down on concrete. It was so smashed, you could see through to the inside of the phone. I talked to Apple, Best Buy, and Verizon, and they all said it wasn’t fixable. Then I took it here, and they had it all fixed and looking like brand new in about an hour. And all for cheaper than just a screen replacement would have been anywhere else. I can’t thank them enough.

Ja
Review №68

Dr.Gadget -Aurora have saved me from spending hundreds of dollars on a new iphone ! No need to replace my iphone now, all thanks to them !This place is awesome! Mohammed served me and he was very honest, friendly and kind.I will be visiting Dr. Gadget -Aurora again with my other broken phone very soon. I am sure they will do another amazing job again.I highly recommend Dr.Gadget -Aurora to anyone looking to get a repair done in the future.

Vi
Review №69

Had an iPad Air and a I phone 7plus with shattered screens and they took care of both in 4 hours and they look like new. Great job and very professional.

Ki
Review №70

Highly satisfied with their service and customer apperception. Went in to fix my iPhone 7 screen and was given fast reliable service and with a great deal. Highly recommend Dr. Gadget! The owner Muhammad and their employees are hands down the best.

Ka
Review №71

On Saturday I dropped my phone, Samsung Galaxy S6, in a pail of water while I was gardening. I brought my phone in to Dr. Gadget, and they did a water damage repair, and it is good as new!!!! These young men know what they are doing--and theyre nice about it! I would highly recommend them for any phone or tablet problem that you may have.

Jo
Review №72

Took my wifes phone in for a battery replacement in late November. In the beginning of January, the phone would die immediately after being taken off the charger. Even though I was out of warranty (30 days) Chris agreed to talk to the owner about waiving the fee - without me even prompting. The battery was replaced the next day when they received their daily shipment. Good service.

Sy
Review №73

Great service and friendly staff! Prices are very reasonable as well.

Al
Review №74

I 10000000% recommend Dr. Gadget Phone & Tablet Repair to anyone who needs repairs!!! They managed to squeeze me into their busy schedule on such a short notice and gave me a completely new screen & LCD on my iPhone in less than 2 hours!! On top of that, the price is unbeatable- it was the best price I could find in all the surrounding towns!!! I will definitely use Dr. Gadget again in the future if need be!!

Sh
Review №75

The associate Chris was able to repair my cracked phone within less than an hour. He offered excellent customer service and was very knowledgeable of their products. I ended up puchasing both the cover and a case! I will certainly recommend his services to my friends!

Ji
Review №76

Absolutely unbelievable !!! Having provided what I believe is customer service second to none, I am thrilled to tell you the reader of this review, I have found a business that goes above and beyond what most can only hope to provide when it comes to service. I am a skeptic thinking that many just want into your pocket. Not here! These people are the best I have dealt with in a long time. We have here a business that has former military servicemen which in itself is a plus. The price was more than fair and I was made to feel more welcome and appreciated than most businesses I have dealt with. NO, I WAS NOT PAID FOR THIS REVIEW ! Unless you consider great service, payment. That is how it should be. Go to Dr. Gadget and let them help you. I believe that you will in fact leave feeling just as I have and many before me. Thank you for your service to me and to our country. If i could give them 10 Stars I would.

ge
Review №77

Should have done this review a few months ago when I received great service by Dr. Gadget. My cell phone screen was not working. I researched the potential screen repair price, and then went to Dr. Gadget. I was given a good price estimate compared to my research, and approved the repair. When I came back to pick up my phone after the repair, I was told that the necessary repair was less serious than anticipated, and the cost would be $100 less than anticipated. Honesty is the best policy, and I and family members will be back if we ever need cell phone repair again!

Al
Review №78

I went in into the store last Friday to have a component replaced on my laptop and I had bought the component online. I had previously attempted asking other repair places in the area and some either said they wouldnt do it because I was bringing my own part or they were just asking for an obscene price for the job. As soon as I walked into Dr. Gadget I was immediately greeted by the staff and I explained the situation. They offered me a very reasonable offer, agreed to use the part I brought in, and told me I could even wait because it wouldnt take long, other places told me it would take a few days and that was difficult because it was my work laptop. They conducted themselves very professionally and their level of skill was incredibly impressive. They explained the process to me so that I knew what to expect, I honestly feel very confident in their work and will most definitely bring my future business to them as well as any referrals. The store is very well organized and presents a very professional outlook. Even though I worked directly with only one of the staff, there were at least 3 other staff members that talked to me while I was there and were very friendly and made sure I was being taken care of. I highly recommend them for any electronic repairs you have!Customer Service: 5/5Skill Level: 5/5Store Environment: 5/5Pricing: 5/5

Ni
Review №79

Went in to repair a Samsung Galaxy S10e. While they didnt have the parts, they ordered them on Black Friday. Received the parts on that following Monday and was fixed that same day. Highly recommend and will definitely be back if I ever need something fixed again!

So
Review №80

Brought in my Note 4 because it would keep restarting on me even when the battery was fully charged. I have never had such a flawless interaction with a business, they were patient and understanding and fully prepared to do whatever it took to fix my phone as they noticed it had sentimental value to me. Mo the owner assisted me when he could have just as easily handed it off to one of his employees. I felt important and that my problem was taken to heart as if it was Mos. He took care of me within a timely manner and when I went back he has my phone up and running with a complimentary screen protector. I will definitely refer my friends and family and will go to him for all future issues

Le
Review №81

I visited the shop few days back to repair a phone that was water damaged.The guys were very honest from the beginning and explained to me the challenges with repairing such a phone. It’s hard to find honest people in any field nowadays and I was very impressed by their professionalism and honesty.I highly recommend the services of this shop. All the staff are AWESOME

Br
Review №82

Completely shattered my iPhone 6 screen. Alex was very helpful and had it fixed within 30 min. He also gave me suggestions on which phones to stay away from and which he’s recommend if I were to decide to trade the phone in. I’ll definitely recommend this place for repairs! And you don’t have to pay an arm & a leg for the repair!

As
Review №83

Amazing and efficient customer service! Went in to get my LCD replaced and they gave me the best price compared to others. Got it back the same day within a few hours. Extremely kind and helpful staff. I will definitely recommend them to my family and friends!!

Hu
Review №84

So very helpful and honest. I mysteriously lost the back of my phone and case over night and they had various spair parts for my LG G4 and got me on my way for $10. I will certainly tell everyone I know to bring their service needs here. Very reasonable price for repairs. I asked about a new piece of glass over my camera and they explained the small scratches doesnt effect my photo quality and would be wasting my $30.They still have cases and screen protectors for my old unit too. Ill probably upgrade my phone next month and they were helpful with suggestions on Galaxy S8 vs LG G6. They recommend the S8, unless I can wait for the next Note. He loved his Note 7 and never saw issues with them.Edit: I have purchased the LG G6 and the camera lens cover mysteriously got a crack in it. The got the part in a couple days and had me on my way pronto. These two brothers do a remarkable job of making sure their customers are happy.

Br
Review №85

I brought my phone here to get fixed 3 months ago and some of the features stop working about 2 months after I took it to sprint and they opened the iPhone and noticed that it wasn’t the original iPhone glass and that there were 2 screws missing from the screen I was worried about taking it back in thinking that they would say the warranty was over months ago and that there was nothing they could do but to my surprise the owner apologized and assured me that he would figure out what was going on with the phone he was a little surprised that it was missing 2 screws and mentioned that who ever worked on my phone that day may not have known how to put it back together which irritated me a little because if you aren’t 100% sure in your work then I would rather you tell me so I could avoid future problems with the phone. Unfortunately he wasn’t able to figure out the problem even though I’m sure he tried his hardest so I have to buy a new phone but he did promise me some free iPhone accessories for the inconvenience overall my experience here was so so yes they have great custom service and they really listen to what you have to say so they can figure it out but the one thing I would recommend is to make sure that all of the employees working on the phones there are actually capable of doing the job and if not ask for help during their learning process. I’ll definitely be back if I break another screen because the prices were reasonable but I will definitely double check to make sure I have all of the pieces under the screen.

Ra
Review №86

I had broken screen of my phone fixed here. Very satisfied with the service. and they have reasonable prices. They are very professional and have great service.Update:08/17/2017: I had a great service from Dr. gadget again today. Spot on identifying issue and fixing it. Reasonable prices and excellent service.

Ci
Review №87

Never take your phone here. My dad cracked his iPhone 8 screen two weeks ago. I called them and see if they would replace it. The person that answered the phone told me to hold on so he can ask the owner if they had the parts. He told me to bring it in and they have the parts for it. He said it was $140 which was fine. Took in the phone. Left it there for few hours to replace the screen. Went back to get the phone with my husband and he looked at the screen and told them that’s not an iPhone 8 screen. The screen is bulging out and the screen is not cleared. The person there said no no it’s the right screen. We knew it wasn’t. It was our fault for taking it there so we paid them n left. My dad lives in New York and he was visiting us for the holidays. He went back to New York last week. He just called me to tell me his touch screen is not working. Now he has to take it to the Apple store and he would have to pay another $150 to get the actual 8 screen.

Ad
Review №88

The customer service at Dr. Gadget is unparalleled. They are extremely friendly and honest. They will tell you if it is not worth fixing and they will honor their guarantees without hesitation. I will recommend them to all of my friends and family without hesitation.

MT
Review №89

I cracked my screen and stopped by Dr. Gadget an hour later. The price for the replacement was super reasonable and they got it done within an hour! Excellent customer service as well! They made sure that everything on my phone worked properly and got it done fast. 10/10 recommend!

ET
Review №90

This place rocks!!! Staff is very easy to work with they took care of my phone in a timely matter my phone is better than ever and they gave me the best deal ever!!! thank you so much everyone at dr. Gadget you guys rock!!!

Da
Review №91

My first time ever writing a review. These guys know what they are doing. But the best part is, they are very honest. I had my daughters iPhone screen fixed a few weeks ago, and though they did a great job, that is not why I am leaving this review. A few days ago, I went back because my tablet had charging issues. They could have charged me a lot of money to replace a battery and charging port in the tablet. But after running diagnostics, they informed me that it was in fact in a perfect condition, and I was using a bad charging cord. I would have never guessed this since I was using an original charging cord that does not have any physical damage. Instead of paying them over $100, I walked out with a new cord for MUCH less. They will be getting my business in the future, along with everyone else I know that may need their services down the road. Keep it up guys.

Jo
Review №92

Dr. Gadget was able to repair my iPhone for less than a quarter of the cost of what Apple was going to charge me. If only I knew about this place sooner; I could have saved so much money over the years. I went to the shop near the Best Buy off of 59 and they were very friendly and timely.

Ed
Review №93

Took my phone in to get a crack fixed. 30 minutes later the phone looked brand new and for much cheaper than I thought. Verizon was going to charge me $150. For $30 the phone was fixed and I was on my way. Plus I am always happy to help any veteran owned business. I will definitely be recommending the shop to all my friends in need of a repair.

Cr
Review №94

The entire staff is friendly and knowledgeable. I have sent friends and family to Dr. Gadget only to have them praise their work. I cannot recommend them enough. Any phone or tablet repair need you have to go to them. Fast service with great prices and friendly customer service. What more can you ask for.

Ke
Review №95

I brought my sons IPad Mini in to have the glass fixed. They replaced it in under 24 hrs and when we came to pick it up they let us make sure everything worked on it before even leaving the store. We also bought a case from them and they are very reasonably priced. Mo and his brothers run a great shop and I would HIGHLY recommend them. They explain everything in detail and offer additional options when necessary.

Ve
Review №96

Amazing service. Extremely knowledgeable and friendly people. Very open and honest. Even recommends going to the product manufacturer or service provider to see if that issue would be potentially covered under warranty rather than trying to get the business to themselves. This is Integrity.

Ca
Review №97

Amazing service. Great team of professional guys. Fast efficient. Quickly solved my phone problem at a great price! Veteran owner to boot! Highly, highly recommend!

Fa
Review №98

I cracked a screen and these guys did an amazing job replacing it for a great price. Within 90 days it malfunctioned and I took it in where the team went above, beyond, and exceptionally gave THE best customer service I have seen in a very, very long time. I was unable to pick it up around closing time and these guys stretched their schedule to accommodate me. Their reviews on social media are great, but their level of customer service is phenomenal ! I wish them the best of success!

Mi
Review №99

I had an amazing experience with Dr. Gadget! I came in wondering about the prices they charge for an iPhone repair, and was very pleased to see that they offered very fair and competitive prices, with professional service. I was treated with the utmost respect and kindness by the owner, who assisted me. I also noticed that the store was a veteran-owned business. I had searched many places to get quotes, and was glad to find Dr. Gadget. They returned my device looking brand new in no time and I am really happy with the service. Definitely returning to them with other repairs!

oz
Review №100

This place is amazing, service is really great! they attend the customer as their top priority. I have had a screen protector for my iPhone 6s Plus I was having trouble installing myself and decided to give them a call to see if they can help me which they did. In less than 10 minutes the phone was ready. Very friendly people! 10/10 would recommend.

Information
35 Photos
100 Comments
4.9 Rating
  • Address:4430 E New York St, Aurora, IL 60504, United States
  • Site:https://drgadgetphoneandtabletrepairaurora.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 630-340-5563
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Screen repair service
  • Watch repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
From the business
  • Identifies as veteran-led:Yes
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