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Jiffy Lube
660 N Grandstaff Dr, Auburn, IN 46706, United States
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Jiffy Lube
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Ha
Review №1

I showed up with my car not running to where I couldnt even drive it on the lift and these guys looked it completely over and got it fixed up! They went above and beyond just completing a simple oil change and I was an hour away from home! So grateful for these guys and their service!

Gi
Review №2

This is an amazing staff. I was setting out on a 12 hour ride to get to my mother’s bedside and I get here in time. Your doors opened at 8 AM to find me waiting for an oil change. I was heading south from Coldwater and knew that I would hit Auburn at 8 o’clock. I needed an oil change, your team got me in and out in 12 minutes. Noting that I would want to talk to my regular mechanic as my back brakes were showing wear.

ka
Review №3

They were so fast and efficient... we were also informed of the oil top up program which no one had told us about. So overall a great experience

Ja
Review №4

They didnt waste a second. Efficient, great communication between techs. They also appeared to be happy to be employed...

Ch
Review №5

Quick in and out. Not hit with massive attepmts at cross sells. Patient with my daughter as she went through the first oil change service in your young driving experience. They got super busy while we were there. Despite the pressure on them, they srill provided a high level of personal attention.

Ma
Review №6

I was in and out in 10 minutes. Not expected but appreciated the quick service. Professional and efficient.

Ta
Review №7

Wonderful, polite, and courteous customer service. Excellent crew!

L-
Review №8

Friendly, Professional, Fast, Gave Detailed Answers to the questions concerning my Vehicle.👍

Sa
Review №9

They were very professional and quick. They gave me options of other services and were kind when I turned them down. Not pushy like some places.

Da
Review №10

Professional, quick, knowledgeable, and friendly! Will definitely recommend this place to everyone! Well done!! Thankyou JiffyLube!!!

Ra
Review №11

It was $102 for an oil change. That is ridiculous. I’ve never spent over $70 to have it done. I even gave the man a $10 off coupon and he didn’t add it to my total. He took my card inside and said he sent the invoice to my email and never did. Very disappointed in the price. However, they were very nice and professional and have a very good team of employees.

Br
Review №12

Everything was as it should have been. My oil was definitely changed. A quick, yet overpriced option when I am short on time.

Sc
Review №13

Ive used Jiffy Lube in Auburn several times for tires and their price is great and they were able to get me scheduled in quickly and completed the work on time. Will do business again.

To
Review №14

Had some tires (purchased from tire rack) put on my wifes suv. They did a good job with it.

Mi
Review №15

Wanted oil change and got charged over $90

Ma
Review №16

I went there because my brother started working there and I was so impressed! They replaced my break pads and rotors in about an hour and a half! Granted, they werent super busy and it was a Monday evening lol but either way, great service at a good price!

Pa
Review №17

Service fast and efficient. I appreciate not having to wait in the lobby. I will continue to use this service.😁

El
Review №18

The gentlemen who changed my oil were so professional and fast today! They’re informative every step of the way and very knowledgeable. Thank you for your great service!

Ka
Review №19

I have a serious power steering problem, where they did everything they could do to fix it. They were unable, but they went above and beyond to help, and didnt charge me for trying. Thanks guys!

Je
Review №20

I got service quickly. It was all done as i waited. The older gentleman identified my problem when other service places didnt see what was wrong with my car. Im thankful to know what the issue that needs repair is finally identified! Good job!

Sa
Review №21

Jiffy Lube, in Auburn, is great! They are always professional in how they talk to their customers, and they KNOW you adverb you return! Never have I felt pressured to have things done when they suggest something for my vehicle! They have me as a permanent customer, over the big box store, because they care about me and my vehicles!

Mi
Review №22

Excellent service. Jackie at the Auburn location especially went above and beyond and provided thorough and professional service.

Er
Review №23

I like going to Jiffy Lube, the guys are professional and courteous. I wish that it was a little less expensive, but for the extras they do, its worth it. Thanks guys for always doing a great job!

Ty
Review №24

Excellent service and pretty good pricing on brakes and rotors. Would recommend going back to them.

Cy
Review №25

They were prompt, friendly and professional. Honest as well.

To
Review №26

Speedy service and top notch people

Mi
Review №27

I was pleased by the way I was in and out. No messing around and a much better experience then I had years ago. My daughter says she uses this service and recommended I give them another try Im glad I did and will most likely return.😄

Jo
Review №28

Got me in quick and a super professional run staff. Cost more then my usual place, but they are;1. Available to drive immediate need2. Fast and efficient3. I left feeling confident in their work.

AL
Review №29

Best service... Quick and beyond standards.. Highly recommended

Pe
Review №30

They were very good and quick. Very nice.

Su
Review №31

I really liked how not only were they professional but how you can stay in your car while they completed the service.

Da
Review №32

Ive always had pleasant experiences here. While pretty overpriced, they are quick and make it easy.

Ky
Review №33

Always have a great experience everytime I go there and the people are really nice! I will be going back and I highly recommend!

Ka
Review №34

Always friendly. They wont push for you to buy extra stuff but are good about informing you of the current condition of wipers, filters and oil situation. They even ran the codes when I had a check engine light on.

Da
Review №35

These guys are freakin top notch awesome! Service was very fast, friendly, and professional. My only complaint would be how much I spent there. But who am I to say it was “overpriced”?

Er
Review №36

They were friendly, professional and quick.

Do
Review №37

The customer service was excellent!! It was a little expensive but that comes with convenience I guess.

Ch
Review №38

I was alittle upset this time.i ask for oil change on sale for 44.95 and the young kid marked me down for 99.00 oil change synthetic.

Ch
Review №39

I didnt know what to expect post-covid. They had a process that worked out well, and service was quick. I would rather come here than a dealership.

Da
Review №40

Very professional. Fast and friendly.

Al
Review №41

Super quick & were super informative

Ch
Review №42

When buying oil in bulk, its much cheaper. But when I had my oil and filter changed today, I was charged $90 for 6 quarts of oil. My total bill for an oil and filter change was over $106. I could have taken it to a local independent garage for less cost and been done just as fast. I wouldnt recommend this place to anyone. Nor will I ever go back for anything.

Br
Review №43

Contactless oil change was done very quickly and efficiently. Great job guys!

Ki
Review №44

I am a regular..I love the guys. They are Excellent! Thank you!

Mi
Review №45

Cash is king.....and a physical receipt for services rendered.

Ma
Review №46

Great service team members very helpful

Cl
Review №47

They are ALWAYS so kind, i really appreciate them🙏

Kr
Review №48

The service is way overpriced. The only reason I used it was convenience before I took a trip.

Jo
Review №49

Always friendly and quilty service

Ma
Review №50

Everyone was super nice, helpful, and very fast

Ra
Review №51

Very efficient and professional service

DA
Review №52

Friendly and faster than a lizard on laxatives

In
Review №53

Quick, convenient, and thorough. A little much on the upsell, however maybe they were trying to cover everything, who knows...

Ma
Review №54

Very friendly and efficient, showed me everything that needed to be done. Will utilize again.

Ja
Review №55

Pretty pricey.

Ca
Review №56

Went in for a simple oil change and they charged me for air filters that I told them I did not want very unprofessional they make their money by up charging services apparently 116 dollars later for a 40 dollar oil change refused to refund my money. Take your car to a local mechanic.

Br
Review №57

Always have friendly staff and always quick service!

MT
Review №58

Been a customer for 2 cars, and 10 years, wont go anywhere else because of the service that they give

Bo
Review №59

Good helpful employees! No push to sell other products. Quick painless easy service! Ill be back for sure.

Ra
Review №60

Fast service. They where honest with me too when I wanted to buy a service I didnt really need, they explained how I did not need to spend the extra 50 bucks

Ka
Review №61

Very professional staffQuick serviceVery satisfied

RO
Review №62

Great Service best JIffy LUbe in this area.

Ph
Review №63

Quick, friendly and efficient service!

Ju
Review №64

I went to jiffy lube after Walmart told me there was a 3hr wait! And I don’t think I’ll ever go back to Walmart for an oil change. Jeff at jiffy lube got me right in, he showed me information on the computer about my car and what the manufacturer recommended and then he gave me several options to pick from. The oil change was so quick I didn’t even get through 1/2 the magazine I was reading. They will email you your receipt or print it out for you. There was fresh coffee in the waiting area and a variety of magazines. It was a very pleasant experience

Ka
Review №65

Jay the assistant manager is less than intelligent to say the least. I have called twice, the first time I called and asked if they could do an alignment, Jay yes they could. Only to find out they dont even have a alignment rack! The 2nd time I set up a appointment to have 4 tires, 295/55/20 mounted and balanced, he said they could do them. I left work early for the appointment only to show up and be told they cant do them because my wheels and tires are gigantic. Keep in mind my wheel setup is a 20x12 and my tire setup is a 295/55/20. I dont think jiffy lube itself deserves a bad review but jay the assistant manager definitely does, he is a joke that evidently knows nothing about the business he is managing!

Me
Review №66

Got in quick and they even told us about a tire problem we hadnt noticed. Very friendly too

Ma
Review №67

Even though they do have quick service here. Make sure you compare prices to other places. They will try to rob you and raise prices if they can pull a quick one on you.

Ro
Review №68

Service was fast and friendly

Do
Review №69

Ren was really courteous and respectful. I received AMAZING customer service. Five stars all around for the service!

Gl
Review №70

Quickest oil change Ive ever seen, great svc, not pushy....will be back

Da
Review №71

While the services weren’t difficult. It drives me nuts that every time I come on here they are always trying to up sell me. Today they tried to charge me 100 for an oil change I paid 45 for last time. Told them I wanted the same service but they were very deceptive. Just double check prices before the work starts.

om
Review №72

Friendly staff, fair prices and quick service.

Vi
Review №73

This is highway robbery. $97.00 for an oil change is ridiculous. I will never visit another Jiffy Lube.

St
Review №74

Great service

De
Review №75

Very nice and professional

Da
Review №76

Had to get a oil change for my truck

Vi
Review №77

Pleased with our oil change, they told us what else needed done, & I called to schedule a replacement of a band on the motor, which was $99.00 +, but they never returned my phone call & thats been a little over a week ago. Very disappointed with this company

Te
Review №78

Pricey, $150.00 for an oil change.

Ri
Review №79

They were great

Ry
Review №80

Always fast. Try to sell you a dozen services you dont need. Charge an excessive amount for cabin, Engine air filters. Just go across the street to autozone and get your filters there. If you have been to Jiffy Lube a few times, you may qualify for their VIP card, but you will most likely need to inquire about it, yourself. They do a good job and usually have some basic items like filters and light bulbs in stock, but they want a small fortune to install them. They do perform all of the legally required operations while doing an oil change. They try to sell you on the fact that all the extra stuff they check and do are additional free services and not legal requirements during an oil change...like all quick change oil shops. I usually only go here when i forget they charge about 3 times as much as Wal-Mart for the same service.

De
Review №81

Quick and honest, just how I like it!

Ln
Review №82

I came in just for top off of fluids. They took care of me quickly, the staff answered all my (im sure mundane) questions, and took care of me. :) thank you guys!

Ro
Review №83

Ladies and gentlemen, when you get an oil change from here make sure you check your oil level ⚠️.. Because it seems like I get shorted a quart of oil every time.. I take it back to have them check it out.. Everything is ok they say.. By the way I only have 50k on my vehicle!

Sa
Review №84

The guys here are always nice and willing to help anyway they can.

Ra
Review №85

Lots of oily hand prints on my white hood and they didnt get my hood closed all the way which came as a big surprise Goin 70 down the interstate on the way home. All for ONLY $72.

Ja
Review №86

Do good service and friendly

mi
Review №87

Very professional and quick service

Pa
Review №88

In fast and they are very knowledgeable.

Ja
Review №89

In and out real quick. For oil change and tire rotation

Am
Review №90

Quick service on my oil change.

Da
Review №91

I wish I could rate ZERO stars.

ti
Review №92

Great job and service

Ro
Review №93

Quite busy waited a bit finally got out always new faces

Br
Review №94

Always good service.

jo
Review №95

First time being there. The guys were very friendly.

Da
Review №96

Fast and very informative.

Ja
Review №97

Quick and great quality.

La
Review №98

Always professional and fast

Ca
Review №99

Expensive but the staff is friendly

Ni
Review №100

Byron helped my gf and I tremendously

Information
14 Photos
100 Comments
4.2 Rating
  • Address:660 N Grandstaff Dr, Auburn, IN 46706, United States
  • Site:https://jiffylube.com/locations/in/auburn/3694
  • Phone:+1 260-927-1096
Categories
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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