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Meritage Automotive
1145 Lincoln Way, Auburn, CA 95603, United States
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Meritage Automotive
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Jo
Review №1

Excellent service. Ray makes you feel like part of his family and they do top services and great prices. Completely recommend his shop.

Da
Review №2

Ray and Nate at Meritage Auto were amazing to work with. We drove over two hours to purchase a car from them and not only were they great to work with, but our family felt that they were looking out for our interests. We wish we lived closer, so we could use the shop for our repair and maintenance needs!

Je
Review №3

Excellent service, will actually call you back. I depend on them for my cars needs and they always come through. Thanks Meritage, thanks Ray.

Mi
Review №4

I purchased my Miata from them a couple of months ago. They had great customer service and very nice staff. Car is in fantastic condition and I didnt feel like I was being lied too or being taken advantage of. Great place to buy a car. I would highly recommend them to anyone looking for a vehicle.

Ro
Review №5

Since moving to Auburn area I have used Meritage for all my MB needs. I cannot speak highly enough of the service they offer. Always happy, always welcoming and car is frequently finished earlier than estimated.Their standards are high and they exceed my expectations every time.Theyre economical too!

Ra
Review №6

My father was a mechanic so I know a good and a bad shop when I experience one.. ie: The land rover dealer in Rocklin...Ray and Merritage team came highly recommend has earned my trust with the experice of the team and as a customer. I appriciate the extra touches and thoughtfulness. Their pride for their work shows which is rare these days...

Sa
Review №7

I I joy everything about them they are wounderfull and honest

Li
Review №8

Customer service and satisfaction is always a priority. Small town hospitality and trusted like family . Wont take my vehicle anywhere else. They are the BEST! And Hasti is my all time FAV!!

Mo
Review №9

I am so excited to write this review for the Meritage Team!! I have really struggled to find quality care for my cars over the years so its a major relief to have found this shop. They tackled what was a stressful and complicated challenge (to me) with our BMW - solved it - but more importantly treated me with so much patience, care and respect along the way. They educated me about my options, worked with me to find solutions that were as cost effective as possible, and stayed in communication to provide me updates. If you want trusted support with your cars -- youve got to check this local business!

Th
Review №10

Hastie is the best!!

Cl
Review №11

Purchased a new family SUV. They made the process easy and smooth. Great experience. Highly recommend for car purchases or services. This is spot for reliable and trustworthy people to work with.

DD
Review №12

Honest, detailed and always doing what is right for the customer. I cant say enough about what an amazing repair shop this is. Great service, friendly and always wanting to make sure the customer is taken care of with the utmost care. You can feel confident when you leave that you were treated fairly and honestly. I wont go anywhere else! Shop Meritage, a local honest business and support Auburn!

Re
Review №13

I have been taking my car to Meritage Auto Repair for almost 20 years… The level of professionalism and excellent service is unsurpassed… They have become family to us… I highly highly recommend!! 💯

Du
Review №14

Great mechanics!

Ka
Review №15

Meritage Automotive Center is the most friendly and professional service center I have ever been to! From the minute you walk in the door and greeted by Chris, with a big smile and hello to picking up your car. Washed and vacuumed after an oil change! This company is 5 STARS.

Ji
Review №16

Outstanding service provided by Ray, Hasti and the rest of the Meritage team. They are fair in their pricing and work with you to do repairs when they are best for you. I strongly recommend them!

De
Review №17

Excellent service and trusted professional. I will be back to bring my vehicle in for service.

Jo
Review №18

As almost all the reviews seem to echo here, this is a great shop. I brought them my domestic vehicle and I was very pleased with my drop off, write up, repair and pick up. This was a much better experience than the dealer. Im a former mechanic, so I understand what a tough business it is when it comes to pleasing all your clients. They will be my go to shop from now on. Thanks Meritage!!

Tr
Review №19

If you have a car that needs some work or even just a oil change, Meritage is the place to go. Ray and his staff are the greatest. Andrew is a great mechanic and explained everything he is doing to my car. In a way that I can understand. Ray at Meritage saved me over $3000.00 by not going to the dealer for service. Thank you Ray and Andrew and staff at Meritage. You are the greatest!!!!

Ro
Review №20

Honest, knowledgeable and reliable! Saved thousands over Honda!

Cr
Review №21

Love the whole crew. They are honest and genuine and they just go above and beyond what is necessary. They are efficient and always get the job done !

Ba
Review №22

I found this place a few years ago and they have never let me down! The service is amazing and they always are honest and willing to work within my budget. They go the extra mile to make their customers happy, and I have never had to go back with any issues after they have worked on my car.

Ga
Review №23

Meritage did an excellent job on my Mother In Laws vehicle. Friendly, helpful staff makes it easy to add them to my list of entities to refer to.

Mi
Review №24

Great place makes sure you are happy with your purchase I just bought a car from them and do not regret it

Cu
Review №25

Best euro shop around! The only shop I take my Vehicles to, and the best prices around as well. Ray and his staff are all extremely knowledgeable and explain everything that is going on with your car and how they will fix it.

TA
Review №26

Ive been going to Ray for years and hes the best service provider Ive encountered. Hes always had my best interest in mind on more than one occasion. He diagnosed a problem with a very simple inexpensive fix when I was expecting to pay more. I really trust his judgement and that he only recommends work that is really needed. Ive recommend his shop to several people already.

Ma
Review №27

Great experience all around. Team is very friendly and professional!

De
Review №28

Meritage Auto Repair is honest, and friendly. Great comfortable waiting area if you need it. Chances are that you will not spend much time there. I have been able to have them work my car in for minor repair with little to know wait. On other occasions I make an appointment and get my car over to them for bigger repairs without a hassle. They diagnose accurately and have reasonable rates. They even have coupons and have worked with me when I need it which is all of the time. I am treated with respect even though I know the other cars in this service shop are newer and more expensive with customers that I am sure are able to pay more than myself. I highly recommend this auto repair shop.

Ga
Review №29

Service is always over the top!! Great people, nice and knowledgeable!

Ch
Review №30

GREAT service! Fast, HONEST, and VERY reasonably priced! I HIGHLY recommend this place! I think I found my go-to shop for all my future auto repair and maintenance needs. Happy camper, here.

Ca
Review №31

Hands down the most bestest, awesomest mechanic in the area. Hasti and her staff are friendly, knowledgeable and never forceful. We are the worst customers who often come in at the last minute and drop off our car expecting magic and guess what? We get magic and sometimes a dose of reality. FYI, they really like baked goods: I think it gives them the energy to do such great work.

An
Review №32

Truly the best experience, professional and honest company around.

Ti
Review №33

These guys are great!! My engine light came on on my long commute home. I was nervouse to continue with the long drive. I stopped in and Tyler was such a life saver! He and some of the other guys checked out everything. This is a very honest shop with integrity!!! Not many like that around! Very thankful for them!

Al
Review №34

Very friendly workers, great service, nice waiting room, good deals, work with you to get what needs to be done with what you can afford and do.

Ju
Review №35

Both places treat my family great. I have never had any isdues taking my cars there for repairs or routine maintenance .I recommend them to everyone. Great people!!

Na
Review №36

Honest people! They will not milk you like the dealership! Another words they will quickly identify the issue and resolve it!They now have me as a new client!

Sa
Review №37

Im from out of town and needed a bunch of work done on my car. I hate trying to pick a mechanic in an unknown town, but I picked right this time! Great service, great prices, AND they washed my car and changed the oil for free. Best $600 I ever spent!

Be
Review №38

The Meritage Team is great and I have both my European and Japanese vehicals with them. Ray is clear about options and cost, and his group have treated me well for years. On top of their performance they have great customer service.

Ka
Review №39

I have a 2014 Nissan Versa Note that I take to the dealership for all of my servicing needs because it is under warranty. Less than a year ago, I purchased new tires and every time I take it to the dealership they say in the paperwork they balance and rotate my tires.My tire warning light came on so I took it to the place where I had purchased the tires. They told me my tires were worn and had not been balanced or rotated and I needed new tires. I could not believe it! I knew someone was not telling the entire truth, either the dealership or the tire place.I was in a panic as I am a single mom on a tight budget and could not afford new tires. I stumbled upon Meritage after leaving the tire shop and spoke with the owner Ray. He was so great. He stopped what he was doing and came out to inspect my tires. He told me my tires were in great condition and even showed me how he could tell the tires had been balanced and rotated.I was so grateful for Rays help and I couldnt believe he didnt charge me, even after I insisted I pay him for his time. I found out that they can work on vehicles that are under warranty from the dealership, so I have began taking my car to be serviced at Meritage. Every time I leave, I leave with peace of mind...and I know that that is a rare thing when dealing with an auto shop.I am so thankful for stumbling upon Meritage and will never take my car anywhere else!

Ke
Review №40

Ray has taken care of us and ensured the work was done right. He has restored our faith in car sales and auto shops. We needed a mechanic and now we have one.

Su
Review №41

Our car is always in the shop - It is driven hard. Meritage always fixes us up like new again and always more than fair. Great Automotive Repair!

mi
Review №42

Extremely nice people and very good deals

ca
Review №43

We are from Boise, ID and broke down on our way home near Auburn. Meritage took great care of us and helped us with more then just our car. They even drove us to our hotel. They called and lets us know what was going on each step of the way. They have great staff and were a saving grace for someone who knew no one. If we didnt live so far away we would have them work on our cars all the time!!!

Ro
Review №44

Meritage Auto Repair is a huge asset to the community. Only wish I had known of Rays place earlier. Hes always honest, true to his word and professional.If theres a way to help you, he will do it. I highly recommend his work.FYI,--if you like watching Bundeslige soccer, its happening in his lobby on a big screen.Bring your laptop to work too.

Da
Review №45

Ray is the best and most honest car mechanic I have known. I live in Sacramento and bring my Porsche, BMW and Audi to him for service to Meritage in Auburn. The BMW and Audi was purchased from him too ... because I trust him.. he has always treated me like a KING!

Do
Review №46

Great good old fashioned honest service!

Va
Review №47

Great service. Beautiful staff. Love the owner

Br
Review №48

Ray has been taking care of my cars for over 5 years now, and he has never been anything short of excellent.Service, rates, and overall customer satisfaction......5 Stars.I highly recommend Meritage, especially if you drive a Mercedes, BMW, Range Rover (or similiar) that you give their shop a try.

Da
Review №49

Easy to deal with and very personable. Have purchased 2 cars from Ray and he was fair and took very good care of me. Highly recommended.

S.
Review №50

I drive to Auburn for my service, I live 15 miles away. Thats how good this place is. 10/10

Do
Review №51

Quick service. Great people. Honest and not pushy. Thank you!

Da
Review №52

Ray and his crew at Meritage are amazing. We take our German and Japanese cars to Ray and Ray only. It is rare to find someone in the car repair business that is as honest and knowledgeable. Ive known more than a few car guys over the years, Ray is among the very best. He is not there to make a quick buck or do unecessary repairs. He has gone above and beyond for us to get a fair deal on parts and always checks for Service Bulletin items or other recall situations that can save big bucks. We are lucky to have Ray as a friend and neighbor here in Auburn to Keep our cars in tip top shape.

su
Review №53

Awesome people with great manners....👍👌😁

Cl
Review №54

Such a trustworthy business-- had the BEST experience here!

ke
Review №55

Love this place!!!! great customer service and competitive pricing!

Mi
Review №56

Took in a car I was considering purchasing for a pre-purchase inspection. Everything about my experience was superb. Highly recommended.

Jo
Review №57

Impressed again by the customer service at Meritage! Long story short, they had every opportunity and right to tack on additional service and part charges. But they didnt.They took care of the odd problem, sourced a used part at their inconvenience, and addressed a follow-up service quickly and without hassle. We take our two vehicles to both their domestic and foreign shops in Auburn and have never been disappointed in their professionalism or service.With all of the horror stories Ive heard, read, and been a part of with other service teams... Meritage Auto Repair and their people seem like nothing short of a miracle in the auto-service industry.

Le
Review №58

This company is top flight---excellent work with great customer service and fair prices. Theyve definitely earned our loyalty and referrals.

Ke
Review №59

This is the only shop I trust to repair my Toyota. I have had nothing but excellent treatment and great results for more than a decade. This is a family business. They are qualified and they care.

Ji
Review №60

Meritage Motors is hands down the BEST mechanics shop around! They are honest and do an excellent job of diagnosis and repair. They stand by their parts and service. Thank you Meritage for being number !.

Ad
Review №61

I was in town from Ventura and my car was coughing a bit. I called Meritage, they squeezed me that night checked my car out, filled all my fluids did test a run and gave an awesome estimate! All with a full shop right before closing time. For free!! They were awesome, honest and super fairly priced. Thanks!!! You saved me from worry

Ri
Review №62

Ray and his team of master techs ROCK! I know that sounds juvenile, but these guys have always treated me more than right. I tried a few other shops for my M3 (including Black Forest - uggh), found Meritage, and never looked back. Top notch service, friendly staff, and service/repairs done right every time.True story: our Dodge pickup had a dangerous front end problem _5_ truck/suspension shops and over $3k couldnt fix. I brought it to Ray in utter desperation (I thought at the time He does European cars. Why would he touch a Dodge?). I was going to dump it if I struck out here too. He found the problem, fixed it, and proved once again that they, well, ROCK!!! Guess whos serviced our truck ever since?A++ and 5 gold stars for sure.

Ho
Review №63

Ray and all the staff at Meritage were/are great to work with. I purchased a BMW for my daughter and received Exceptional service. It was definitely worth the beautiful drive from Elk Grove to Auburn. Ray is very friendly and knowledgeable, and made the process a real treat! We got a great deal (way under blue book) and my daughter really learned a lot from the purchasing experience; she thought Ray was extremely informative and very pleasant to work with. She is now enjoying her new ride while away at college. I look forward to a long-lasting business relationship with Meritage Auto due to their great service and the fact that they offer such a nice selection of luxury vehicles at awesome prices and affordable auto repair to help maintain the vehicle. To no surprise, I am currently eyeing another Meritage auto that hopefully will present another great deal that will be too good to pass up... Thanks Ray, Chris and the Meritage staff for the coffee, tea, cookies, oranges and most importantly, your Exceptional service!

Vi
Review №64

The best service, better rates than dealer, individualized care. Hasti is the best!

Vi
Review №65

I give Meritage Automotive 10+ stars......I’m not in the area during the week only on the weekends and when I need work done on my car I take it to Ray. I’ve been taking my car there for a while now, recently I noticed that I had some serious oil leaks and I travel quite a bit I told him that I needed my car back on Saturday morning and I brought it in late Thursday afternoon I received a call from Chris, (great guy), Friday morning, was given a quote, I ask if they have the parts Chris said no they were going to order them and my car was ready to go Friday afternoon no leaks no worries everything is great! Andrew one of the mechanics is awesome Ramone the person that gave me a ride home also so awesome so nice Tommy I believe his name was help me this morning with a problem that I was unable to figure out with my date in my car.... All of the people are sooo caring and incredibly attentive.... All I can say is Thank you thank you thank you I love MERITAGE AUTOMOTIVE, you can’t go wrong.. Prices are incredible and they’re trustworthy. I love you Ray thanks for everything

Ry
Review №66

Great place, Ray runs a great little shop/dealership.

El
Review №67

Very helpful, great customer service, and helped us out with an emergency repair.

Mi
Review №68

I have been very pleased with my experiences with Meritage. They have excellent customer services and I would highly recommend them to anyone.

JA
Review №69

Housey (?) was easy to talk to about my automotive problem. Excellent counter service.

Mo
Review №70

Genuinely friendly fantastic service with great prices you can beat that

ja
Review №71

Best mechanic Ive ever had. Didnt charge me for labor twice and I would definitely recommend Ray to anybody.

Jo
Review №72

Found out about Meritage Auto Repair by accident several years ago. Wished I had found them sooner! Got tired of the dealership recommending unneeded service just to make up for their low profit margin on new car sales. I heard a brake squeal one day when I happened to be driving through Auburn. Stopped in and Ray dropped what he was doing and came out and test drove the car, youre fine, I think it was some debris on the disc, If it continues bring it back and well take a look No charge. I repeat NO CHARGE. Anywhere else they would be saying that I was driving a death trap and that unless I replaced the pads, re surfaced the rotors ( if they could be resurfaced, if not then they would need replacement) I would surely die in a fiery crash, Oh and by the way it would be about 500.00 to get it fixed. Again, NO CHARGE. If it continues bring it back, and well take a look, but I dont think you have anything to worry aboutThink you would hear that from the dealership? Again same scenario with power steering pump noise, have us look at it when you bring it in for your next oil change, I think it may need to be flushed or the level topped up, maybe you have a leak, but its safe to drive now.I dont know about you, but before I always felt like a sheep at shearing season when I had my car in for service ( and I trained as a mechanic while in school!, God help how Id feel if I didnt know something about cars.....)After having my car screwed up by the dealership ( when I thought I HAD to take it to the dealership for warranty work), no, no more. No more shabby, overpriced work.Take it to Ray at Meritage. You may have to spend some money to get it fixed, but at least you will know:1) It was done right2) It was needed in the first placeand3) You were given an option, what to fix first if you cant afford the time or money to do it all at once.Just my 0.02 worth.Oh, by the way they specialize in European cars but that doesnt keep me from taking in my Chrysler minivan or full size GMC van.Ive recommended Ray and Meritage Motors to several friends and have been pleased to know that their experience has been similar to mine.

Ma
Review №73

These guys were my only option when my clutch went out. They called me after a few days to apologize that they put the flywheel in backwards, and they had to re-do the work. Then, I found that they forgot to reconnect an O2 sensor and they forgot a couple bolts in the exhaust system. Now, after only 20,000 mi have gone, my clutch went out again. They forgot to put 2 bolts back on the transmission and didnt get it right. You guys are horrible. Perhaps it was just the mechanic you had for my truck. Without the sale of used cars, I feel like your shop would have a hard time surviving. Thankfully, Auburn doesnt have much competition, so your safe.

Ni
Review №74

Honest service. Friendly, warm owners and service technicians.

De
Review №75

Excellent customer and auto service with very sound, knowledgeable and competent technical staff. 🤙

Da
Review №76

Very friendly, honest and I would trust them over anyone out there!

Ja
Review №77

1st class service. Trust worthy.

As
Review №78

Definition of service and quality.

Au
Review №79

After being disrespected and overcharged by my previous mechanic I was blessed and extremely lucky to find Ray and his wonderful shops.I have brought two of my cars to Ray and he was 1/2 the price of my old mechanic and at lease twice as good. I had thousands of dollars of work and was very happy with the service I had on my VW Jetta and Ford Expedition. Ray has the best shops in Auburn. Unfortunately I no longer have my Jetta but Ray gave me great advise on buying my new car even though he know the car he advised me to get was not european. I will go to his other shop with my new car and hope to see Ray at his other shop when I go. He always talks to his costumers and talks the time to be personable. If you want a great mechanic with great prices and great customer service with a smile I would only recommend Meritage in Auburn as I have and nothing but great service at both shops. Thank you guys very much!

Vi
Review №80

Awesome staff, they were extremely accommodating and completed the work in a timely fashion. I look forward to coming here in the future for maintenance and repairs as needed.

Mo
Review №81

BEST PLACE TO BRING YOUR BMW!!! Ray and his team are the best in town. They specialize in bmw/mercedes and i have never had any problems. Im not a huge car czar but everytime i brought my bmw 5 series in there they are very very honest on what needs to be worked on. Thank you meritage for taking care of my car!

Ya
Review №82

Simply the BEST

Ch
Review №83

Always amazing!

St
Review №84

Meritage is the best!!!

Information
57 Photos
84 Comments
4.9 Rating
  • Address:1145 Lincoln Way, Auburn, CA 95603, United States
  • Site:https://meritageauto.com/
  • Phone:+1 530-886-8900
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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