user
Downtown Auto Repair
102 Auburn Way N, Auburn, WA 98002, United States
Appearance
Downtown Auto Repair
Comments
Re
Review №1

Great staff of employees. Did a good job with the work on my car. Didnt have to break the bank for the repairs. Would recommend them to family and friends.

Do
Review №2

I needed to get in for some emissions issues, they took me right away. Extremely kind and helpful. Clearly explained what was going on to me. Id definitely recommend this place!

Ge
Review №3

Thank you, fast turnaround time, quality work, and reasonably priced! Much appreciated.

Br
Review №4

Its hard to find a good honest mechanic nowadays and luckily I found Downtown Auto Repair. Omar and his crew are great - have had them work on my vehicle on 3 separate occasions and all were exceptional and reasonably priced. You cant go wrong here - I highly recommend!

Co
Review №5

They have such good reviews I assumed theyd be pleasant honest people. Long story short they charged me 120$ and didnt fix what I asked them to, then they tried to charge me more when I asked them to actually make the repair. Coming here was a waste of time and money, Id strongly discourage anyone from coming here.

Ch
Review №6

Downtown Auto Repair was recommended to me by a good friend and Im glad he did. The owner is always nice and courteous and if you have a question you dont understand the answer to he is happy to explain it to you. Everyone I have encountered here has been friendly and eager to help me. This is a great place to take your vehicle to.

Ma
Review №7

I love this place. They have great prices. The employees are great and very informative. They are more then willing to answer any and all questions.

St
Review №8

I asked Paul to do some under carriage repairs on my daughters Jeep and check everything out before she moved across country. They did an excellent job, repaired what was needed and caught a few problems I had missed. Good communication, kept us informed of everything found including photos for clarity. Highly recommended, I would use them again as needed with my own vehicles. Great Job.

Le
Review №9

AWESOME SHOP!!!!The best auto repair shop with fast kind experienced service! Omar went above and beyond to make sure I knew everything that was happening with my car and went the extra mile ensuring I understood the repairs needed. Great pricing wonderful work. Thank you!!!

Sa
Review №10

I had a great experience with this shop. Great customer service, and happily answered all my question. Omar/ the lead mechanic was great and honored my military service by giving me a military discount. Thank you. I will be taking all my business to this shop and I recommend this shop to anyone.

Ch
Review №11

Will definitely go back. Very honest and upfront with pricing and problems with the car. Was not overpriced and had the work done in one day. Omar was great and went above and beyond the Services required.

Er
Review №12

Everyone here is super friendly and gets everything done efficiently. All the guys here were extremely sweet to my 1 year old daughter and I am really impressed with that. I am definitely a life-long customer. Thanks guys!

LO
Review №13

My go to place. To bad they closed.

Do
Review №14

Did some research to find a place to get our brakes replaced, these guys by far had the best price. Not only that but they were very friendly and professional. I would highly recommend this place to anyone. The price for all of their services are very competitive

Te
Review №15

I absolutely love this place! 9 times out of 10 they can get you in same day. If not, they are worth the wait. They have AMAZING PRICES! They don’t try to get over on me just because I’m a woman with very little knowledge about cars. Very professional and quality work. I only go here. I trust them with my vehicle, and my money!!! Thank you downtown auto repair!!!! 😊

Ka
Review №16

Went to downtown auto repair today for an oil change, and was happy to see a new face behind the front desk. The new person at the front desk Omar was incredibly professional and kind. He definitely made me wanna keep bringing my business here. Highly recommend :)

So
Review №17

Over-priced service. Took car in for tune up, oil change and transmission filter replace. Once initial service was done, more problems arose. Took it back and they said they would charge me again even though it was their fault. They recommended all new set of work that will cost thousands and promised estimates for all the new repairs needed. However, no estimate was ever given. They are slow and dont really know what they are doing.

An
Review №18

This place is where we always take our car. They are very professional and always do a good job. We took our car in the other day because it wouldnt start. They quickly repaired it, and to our surprise there was no charge due to a two year warranty from them replacing our engine last year. That was great news, and it showed that they are honest. Another time, we had water leaking it from our sunroof, and they vacuumed it up for us. I highly recommend this place.

Em
Review №19

Thank you Ms. Becca Stone.. your the best! Great Customer Service! See you Monday.👍💯😊

jo
Review №20

Thanks for all the trash, all down the street! Great way to get new customers, leave trash all over their neighborhood. These were left on the sidewalk in front of everybody house in the neighborhood. You wouldnt be getting my business!

Sa
Review №21

Omar at Downtown Auto Repair is very friendly and professional. I have taken my car here for service for several years now. On two occasions when I thought I needed repairs, he was honest and did not charge me for unnecessary work, which I appreciated. I highly recommend this business!

Al
Review №22

Today I appreciate their prompt diagnostic service. My car didnt have a major repaire today. I was very thankful for the message.All employees here were nice and professional. Thank you.

Ca
Review №23

Paul was very accommodating, professional and replied to my messages regarding the parts for my repair. My SUV was completed when he said it would be, and it has never sounded better. I would recommend this repair shop, and I will be returning to this business. Thank you!

Ba
Review №24

This shop has saved my bacon on numerous occasions, highly recommended!

Cy
Review №25

I had 90000 required maintance inspection done. My car runs like new and they fixed an oil leak I had been putting off. The location was convenient and I feel I paid a fair price for the work done

Ka
Review №26

I have used these guys for both my vehicles. Both times to work was done promptly and to my satisfaction. I have been very happy with with the results on both vehicles.

De
Review №27

Team is awesome. They dont try and squeeze you to buy unnecessary parts and actively attempt to save you money in labor. Ive been going here exclusively for almost 2 years and have no intention of taking my car anywhere else.

Tr
Review №28

The service here is excellent. When my husbands truck broke down they were able to look at it the same day and had him up and running sooner than I expected. The prices are very reasonable and the people are friendly. I would definitely recommend.

Ca
Review №29

Incredible customer service. I consistently felt like a priority to them. It was super easy to call and make an appointment to bring my car in. After taking it in, they assessed My Jeep Libertys issues quickly and called me. They were always clear and patient with my questions and when Id ask them to repeat something. My favorite part is how fast the service was (They are already done!?).They dont accept checks-which is something that wouldve been nice if I really didnt want to put such a large purchase on a card. But it makes sense that they dont accept check. Their quotes Id say are average. Nothing astronomically high or a mind blowing deal. Just average. But its customer service and trust that matters most.One complaint I have is the way the interior of my car smells like after getting it back. It smells like a giant sharpie exploded in my car. Or like a skunky polish smell. Not the worst smell, but its just really strong and I really dont understand why it is like that. If it doesnt go away after a while I may call them and ask whats up with that.Otherwise, they will get my business again and Ill recommend to others! Thank you.

Ch
Review №30

Went there for a window door switch to be replaced and it was done probably after 30 minute knowing there was only one worker working n he got 3 cars already in the shop but he take his time to fix my car first which I appreciate him. I appreciate yall n Thank you

Te
Review №31

These guys were A+ when it comes to Quality, There very strait forward and get right down to business, My alternator went out on my Dodge Challenger R/T and had to be towed to the shop😥 But they gave me a fair price on the alternator which by itself costs 400$ (alternators for challenger rts arent cheap) which is how much they normally cost plus I got an oil change. In total it cost 788.99 which is a very fair price considering other shops wanted 1100.00 just to put in a new altenator, Plus they Warrant all there work for 2 Years and on your second visit you get 50%! These guys were just great!😀 (5 star service).

To
Review №32

My car was taken in before the appt. time and was done ahead of schedule. They were very honest about the increased price based upon the fact that my vehicle takes 8 plus quarts of oil. They have done great work both times I’ve been there!!

Ch
Review №33

Paul was so nice and didnt try to up sell me anything. As a girl I usually get them trying to sell me anything and everything. I can say with confidence I would recommend this place! Plus I was able to use a Groupon so thats always great too!

Za
Review №34

I took in my car for a pre-buying vehicle inspection. They were quick, thorough, and ran me through each little flaw and issue with the car. I ended up not buying the vehicle partly due to their inspection. Worth every penny! Thank you guys!

Vi
Review №35

In for an oil change and was very pleased with the excellent fast friendly service. The staff was knowledgeable and caring From now on thats where my car will go they know how to treat you right.

C
Review №36

New to WA and found this place. Awesome! They did everything right, fast and Paul was even concerned about my 2 kids walking around with me while they fixed my truck! Thanks Paul!

jo
Review №37

The owner is a mormon racist. Need i say more. Thank you for letting me go, now i work with guys who can read a wiring diagram and own there own tools, worst shop in town, incompetent techs, my life is easy now. Avoid at all costs.

to
Review №38

Omar is very professional they get the job done quickly the staff is just great will differently tell friends and family about this place. Great job guys

Gu
Review №39

They are so honest and efficiency. I did an inspection in there for my first used car, they just told me everything about my car. Very professional, strongly recommend! People in there are very nice and friendly!

Me
Review №40

Went back.. So reliable. I always have peace of mind with them. Thanks guys!🤚

Gr
Review №41

Went in to have my code checked. Turns out that it was a simple relearn of the PCM as I had just cleaned the throttle body. Tech was professional and quickly looked at car even though they were very busy. Good service, would reccomend.

Do
Review №42

Great prices, knowledgeable staff. Didnt try to gouge us or upsell. Work was done quickly. Recommended

To
Review №43

MICKEY MOUSE SERVICE!!! 3 days later and they still cant get simple information to get them paid.. Worst of all, Omar says You can take your truck somewhere else! ... Thanks Capt Obvious.. I guess they are so good they can shoo customers away..

Jo
Review №44

Outstanding service, very prompt on the repairs I needed. Attention to detail. Price was also very reasonable.

Mi
Review №45

Fast and friendly service, went in for an oil change and was not disappointed with the service. The staff was knowledgeable and did not try to upsale me on any other services, I only take my vehicle here now for any maintenance needs

ja
Review №46

Great people, excellent machanic. They saw what the problem was and fixed it. Ill never take my vehicle any where else. Thanks for a great job.

De
Review №47

I called quite a few places to have my heater core replaced, they were very reasonable and friendly. Price I was quoted was the final total. Job was completed within the time window.. An hour early if Im being critical. Im usually a DIY person, and very skeptical of auto shops. When I picked up my truck they showed me the old heater core, which I really appreciated. I have had the truck back for a few weeks now, and its working like a champ, and feel very confident and happy with the job they did. I will be back for additional service if needed, and would recommend these folks for sure.

Zy
Review №48

The guys at downtown auto has great hospitality and great service two thumbs ☝ for the quality i had a lot of work don for a good price. I would recommend these guys to anybody Thanks downtown auto !!!clinton

Co
Review №49

Theyre just good people and theyre honest and they know what theyre doing

Ve
Review №50

Omar is awesome called early morning he was able to get my car in right away thanks so much for your hard work and last minute add on

Ch
Review №51

Customer service is excellent. The prices are affordable. Gets the job done.

Ta
Review №52

Great place for repairs. Reasonable prices and great service.

Jo
Review №53

Great place. VERY HONEST! They did a great job at a reasonable price.

Na
Review №54

Highly recommend this place! Great customer service and very helpful and friendly.

Kr
Review №55

Awesome staff, very personable. Got in and out quickly with the work on my vehicle done exceptionally.

Ci
Review №56

Most Honest place to take your vehicle Paul and the Crew dont play games and take care of business

Ja
Review №57

Nice people, got me in and out as promised. Would definitely go back

Du
Review №58

They at putting in an engine in my Saab 9.3 faster than I could ever imagined, they put in a used engine I found from a different dealer for very cheap pricing, I will come back here with other vehicles for sure

JM
Review №59

I moved from Shoreline to Auburn and realized that finding a capable, knowledgeable and honest mechanic is not easy. So after a couple bad experiences I feel fortunate to have found Downtown Auto Repair in Auburn.

Tr
Review №60

Awesome service highly recomended. Helped carry the baby stroller to the car without me asking for help.

Me
Review №61

I found this place on Groupon, I’m glad I did. I usually go to Jiffy Lube But even if I buy the Groupon I still have to pay additional fees. Here I did not have to pay anything on top of the Groupon I already purchased.They don’t try to get you to buy more stuff. Just in and outI don’t even live in Auburn but I will be back

Ga
Review №62

This is the place you want to go to for your car, trust me. This is the only place Ill go, super friendly, quick, honest, ect.

na
Review №63

Friendly staff with fast and reliable service.I will definately come back to this shop.

Tr
Review №64

Awesome place, very honest, strongly recommend if you have any mechanical issues on your car.

ne
Review №65

In and out as scheduled. Paul is on top his game. I think Ive found s home for all my LX servicing.

Va
Review №66

Outstanding customer service and prices will make you walk away thinking you owe them something..all this with quality work you can trust!

Te
Review №67

I had the oil change. It was an hour wait. Only 1 mechanic was working and 1 car ahead of mine. They did a free general inspection of the rest of my car.

Je
Review №68

I needed to get in for some emissions issues, they took me right away. Extremely kind and helpful. Clearly explained what was going on to me. Id definitely recommend this place!

Kr
Review №69

Edit: they put the wrong gasket on the oil filter housing, supposed to be round, theirs had flat edges, and they tried to say it was the oil pan..explains the constant leaking.

Lo
Review №70

Great shop! Theyre friendly and honest.

Ke
Review №71

The crew did a great job analyzing the overheating condition of my van and fixed it quickly at a very reasonable price.

Sa
Review №72

Neil and his crew provide great service!!!

Js
Review №73

Groupon. 25.00 oil chg. Loved the service

da
Review №74

Paul and his team was amazing they fixed my ford edge and was very reasonable on price wise WE HIGHLY RECOMMEND THIS PLACE!!!! 10 STARS !!!!

P_
Review №75

Nice bunch of guys. Fast

Ba
Review №76

Very fair and trustworthy shop!

Fr
Review №77

Excellent service an excellent people

He
Review №78

Excessive Drama, as JoJo is no longer employed.... just as well...

Re
Review №79

The Groupon brought me in, the service has kept me there for the last couple years!

Te
Review №80

They were a blessing to me.

PU
Review №81

FOR THE GUY WHO DID THIS Excessive Drama, as JoJo DONT WORK THERE ANY MORE I USED TO WORK WITH JOE A LONG TIME AGO HE IS THE ONE WHO MADE ALL THE DRAMA TWO FACED YOUR BUDDY TO YOUR FACE AND TALK SH** ABOUT YOU BEHIND YOUR BACK ALSO TRIED TO GET EVERYONE FIRED IF YOU WORK WITH HIM I FEEL SORRY FOR YOU

Ca
Review №82

Honest, knowledgeable, and fairly priced.

Gu
Review №83

Good service

Sa
Review №84

Expensive but good service

Kr
Review №85

Great service!

Sa
Review №86

Great service

sa
Review №87

Love this place!!

Information
16 Photos
87 Comments
4.6 Rating
  • Address:102 Auburn Way N, Auburn, WA 98002, United States
  • Site:http://downtownautorepair.net/
  • Phone:+1 253-351-0300
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations