user
Auburn Auto Doctors
143 Sutherland Dr, Auburn, CA 95603, United States
Appearance
Auburn Auto Doctors
Comments
Ma
Review №1

Wayne & Marco are great. The reports they send on the vehicle during diagnosis are thorough and show pictures so you can visually see the issues being called out. I also love how they vacuum and wipe down the car at the end of service. It’s a nice touch.

Sa
Review №2

Friendly, professional and prompt service from office staff (Kiley) and mechanic (owner?) Marco. They provided thorough diagnosis of all major and minor issues so could discuss what to do now and what could wait. They use handy app so it’s easy to review detailed estimate. Get an honest vibe from this business. Car runs very smoothly now. High quality local business, will definitely return

Ro
Review №3

I was just looking for a new place to get my oil changed. What I got was some of the best service hands down. Wayne and everyone made me feel like a long-time customer. Their inspection was top notch, caught a couple items that had never been found but could have caused some major issues down the road. The prices were in line with just about every other place, but the quality is beyond compare. Thank you for the great service, I know where my family will be taking their cars and trucks for oil changes for now on.

Ch
Review №4

I chose Auburn Auto Doctors based on internet reviews and Im glad I did. They were professional, competitively priced, communicative, and very thorough. They went out of their way to find me a turbo for not only a good price, but with a better warranty than the dealer offered. Additionally, they performed an in depth vehicle inspection, and provided a link for me to view their findings online with pictures, descriptions, and recommendations. This was way above and beyond anything Ive ever experienced with other shops. VERY helpful. My truck was ready when they said it would be, and Ill definitely be bringing all my vehicles here in the future. Thank you, guys!!!

Ma
Review №5

These guys are always the best. Honest and they stand by their work plus their fun people. We need to support more small businesses like these.

Ke
Review №6

This place is great! Gives a great warranty with repair. Updated me with pics of issues and recommended repairs! Highly recommend them.

La
Review №7

Before going to Auburn Auto Doctors I had paid for 3 other diagnoses from other local mechanics. I walked out of the first three mechanics feeling confused about the diagnosed because all of them named other things wrong with my truck besides the differential that was causing a popping noise from there rear end. They all quoted over $3,000 for totally different things. Auburn Auto Doctors was there first to say it was the trucks differential and it just needed a $250 service. 😁 I was so happy with an honest quote that I had money left to fix other minor problems with my truck. Kiley in the office told me about a payment plan that I was able to get approved for that day! On top of them repairing my truck honestly they gave me a loaner car while they had my truck!! What a lifesaver for this single mom on a tight budget!! I have told all my family and friends that I finally found an honest mechanic shop!!! Wonderful customer service and work!!

Ho
Review №8

Auburn Auto Doctors always goes above & beyond. Their staff is very knowledgeable, kind, and you can tell everyone there loves their job. From maintenance to intricate diagnostics, Auburn Auto Docs is the only place I take my car!

To
Review №9

Jeremy and his crew at the Auburn Auto Docs are the best kept secret in town. I started taking my Moms car here for srvice, which should tell you everything. Will return.

Da
Review №10

Their communications were timely, accurate and detailed. Especially the complete report at the end, it was very thorough and helpful. All of the staff was very knowledgeable and courteous.

Ty
Review №11

I brought in my vehicle after it died on the road to be fixed. Died again in their lot after picking it up. Waste of money and time. They clearly dont know what they are doing, but bribe you to leave a 5 star review which explains a lot. A friend of mine had a similar experience and left a review, only for their review to be hidden. Very shady.

Ki
Review №12

All the employees were very nice and knowledgeable. Wayne took the time to tell me things about my car that I didnt know. They fixed my car in a timely manner and kept me informed about what needed to be done. Other mechanics were weeks out and who has weeks to wait when your car is broke down?? I have found a new mechanic for sure.

Sh
Review №13

I had a knocking in my wheel and was worried there was a severe suspension problem. Our normal mechanic was booked 3 days out. I called Auburn Auto Doctors at 8:00 am and they answered the phone and told me to bring it right in. They diagnosed it that same day and fixed it. It turned out to be a minor piece of plastic knocking around and they charged me accordingly. They were efficient, reasonable, friendly, and competent. I will go back to them again.

Al
Review №14

Polite, respectful, explained details of work completed, clean office and to top it off...they provided a loaner car.How awesome!!!! Thank you Auburn Auto Doctors.

Jo
Review №15

Okay, so I posted a bad review due to the European car ban rule that I was made aware of through a new front desk person that they had replaced Collin with. My wife was immediately called by the owner who allowed her to understand in greater context that they were having trouble tracking down parts for European vehicle builds and that Collin was still employed by them. The owner also informed my wife that they will still work on European vehicles for customers that they have previously worked on. I appreciated the call and took down my review. I then tried to set up an appointment, which was really difficult with the new front desk person, and decided to go with a different auto shop for my repairs. I recently called the Auburn Auto Doctor’s to see if they could run a diagnostic on my car for an evap leak. Instead of inquiring into my certain circumstance, I was only met with a “we don’t work on Volkswagens or European cars”. I could have argued with the person over the phone about how he needs to talk to the manager, but it’s not my job to educate the business’s employees. It pains me to say this, but I would suggest that people avoid Auburn Auto Doctors.

De
Review №16

Exceptional car and customer service! It is a relief to have trusted mechanics that provide a detailed inspection report with photographs and findings. Easy to read. This report provides a “Courtesy Inspection” with nine tasks.I do business with people I like. And Collin and owner Wayne were both fabulous. I have already texted their business card to friends, and will recommend Auburn Auto Doctors to everyone I know.Thank you Collin and Wayne!

Je
Review №17

These are great guys! They helped me in a pinch and it didnt cost me an arm and a leg. Highly recommended.

Jo
Review №18

Went in for an alignment they took care of me right away and answered questions i had while i was waiting. They warned me of a recomended brake service but didnt push me to spend more money on it today. Overall great experience and knowledgeable staff.

Ni
Review №19

Had my car towed here and received excellent customer service and the repairs were done quick with good communication along the way. I highly recommend them.

Re
Review №20

So happy to have my a/c back up to snuff. Thank you!

Jo
Review №21

Fixed my AC after another shop failed. Great communication and prompt service. Highly recommended.

Na
Review №22

Got my headlight and brake inspection done there for my 2007 Honda Accord. Friendly and easy scheduling. Thank you again.

Er
Review №23

Saw me at short notice and resolved my cars issues for less than half the cost of my dealership.

Ci
Review №24

Friendly, affordable, informative, and honest. Well worth the hour drive from my house. Will definitely go back for future services.

Ca
Review №25

Good service and friendly.

jo
Review №26

Super professional folks. I was told I needed a specific service by someone else and using these guys for a second opinion I was told I did not.

Ch
Review №27

These guys when above and beyond to fix my BMW and get me back on the road ASAP. When all shops in the Tahoe area were booked for 2 weeks, I was able to tow my car to Auburn with AAA and get immediate attention here. They always answered the phone, provided clear communication on the repair status and next steps, and provided competitive pricing without any delay. I highly recommend the team!

Ia
Review №28

Great service from a top notch team, friendly, informative and thorough. If you are searching for a dependable shop, youve found it!

Mi
Review №29

It was great! Jeremy was super friendly, and their service goes above and beyond. Will be using them and recommending them to all friends and family!

Ar
Review №30

Best shop experience in auburn so far. Very fair pricing, and I felt confident that my vehicle was going into capable hands from the very first conversation. I recommend and will return! Thank you everyone at Auburn Auto Doctors!

Cr
Review №31

Good professional and thorough service

Jo
Review №32

If youre shopping around and not sure which shop to choose, call these guys. Theyre honest and very pleasant to do business with. I found them from a Google search when I broke down in the area. They were busy, but still managed to get my car into the shop first thing the following morning. Flash forward a few months, my partner and I both need some work done on our cars. I made an appt with Auburn Auto Doctors, even though we live two hours away.This is hands down the best place to get a thorough vehicle inspection done.

Sh
Review №33

Just always honest and informative. Easy to get in touch with. Its the little things I appreciate, like the way they always send me a link with a detailed description of either whats wrong with my car, if its broken down or just whats done if its an oil change or maintenance and I have to admit I love the cookies that they leave on my stearing wheel with every service.

Ze
Review №34

Auburn Auto Doctors is the only place I trust getting work done on my vehicles. I trust the staff to always help make the right decision regarding what work needs to be done, and to be up front about costs and what my vehicle needs.A few years ago, as my car started to get older and showing its age, I needed a reliable mechanic to keep it running well. After asking around with friends and family, Auburn Auto Doctors came up and I decided to give them a shot. Now, nearly 5 years later, whenever I have a problem with any vehicle, the only option is Auto Doctors.The staff are always friendly and incredibly knowledgeable, but theyre not stuck up and pseudo professional like at a dealership; theyll chat with you, joke around, and they clearly enjoy their work, which makes the experience of getting mechanic work done there much more casual and friendly. Theyre also never pushy about what work they want you to get done, theyll tell you up front what needs work, what the estimate is, and then let you decide what to do.On the rare occasion that something has come up and been faulty or defective after theyve worked on it, theyve repaired it no questions asked, which is awesome and I appreciate their team for always standing by their work.Overall, they might not be the cheapest, but you get what you pay for, and Auto Doctors is in my opinion the best around.

Mi
Review №35

Great customer service, and they stand behind their work.

Li
Review №36

I love this place theyre so kind and honest and dependable

dJ
Review №37

Great service and very friendly informative experience! I took my mustang here for an alignment and a few other things and I am a very picky person with who works on my vehicle. They got the job done very will darn perfect alignment with my track package, I see other high end vehicles use their service as well. I had a few performance question they answered in detail, even taking the time to explain the rules and regulations that coincide with each part. 5/5 loved the experience!

Je
Review №38

I had called a few places discussing the issue I was having with my 2013 Ford Taurus. When I called Auburn Auto Doctors and spoke initially with Jeremy I was pleasantly surprised how friendly he was. I decided to take my car there because of this. They did a great job on my car and found what my issue was (bad wheel bearrings) and also discovered issues with my brakes. The repairs were done quickly and they updated me along the way. The pricing was fair and I will be a return customer. Thank you Collin and Jeremy!

Se
Review №39

Auburn Auto Doctors is a refreshing experience in auto mechanics! They are thorough, have an excellent communication policy, and do all they can to make certain you are satisfied with their service. If you find an issue that did not satisfy you, all you have to do is ask and Wayne will go above and beyond to make it right. I am impressed by their integrity and honesty, which is a rare find these days. I highly recommend Auburn Auto Doctors for any needed service, on any vehicle. They have EARNED my continued patronage!

Jo
Review №40

Wayne and his team are top notch. Ive only ever taken our cars to one other auto repair shop in Auburn and while they are great I really feel like Auto Doctors cares I am there and they just good people. I wanted to try another repair shop in town and I was not disappointed. New customer right here!

Li
Review №41

Thank you guys so much for the amazing job with my pain of a car. I appreciate you guys staying late on a friday night to make sure I had a car for the weekend. I, HIGHLY, recommend for any car repairs. They really made a bad situation enjoyable. THANK YOU!!!

Ad
Review №42

Incredibly friendly and helpful front desk staff. Got my brakes fixed in 24 hours during the holidays ... so appreciated! Now I can make the drive back home without worrying about my car. Cheaper than the dealership with much better service!

Ka
Review №43

From start to finish Auburn Auto Doctors was wonderful! I appreciated their communication, and their willingness to work with my insurance company. I was given a loaner car to use while my car was being fixed which was a major life saver! Collin was in constant contact with me giving me updates and making sure I knew what was going on. My car was fixed in a timely manner, I was given very fair pricing and I couldn’t have been happier to have chosen AAD for my repairs.

Je
Review №44

Excellent service!!!!!! They are also willing to go the extra mile to be sure your truck is running at its best.

Co
Review №45

Wayne and Collin were very helpful, they broke all the repairs down and were more than happy to walk-through the additional recommended maintenance/repairs and WHY they recommended them. I was on a tight budget so I just had them do the original quoted work (timing service). The folks at Auburn Auto Doctors are definitely people Id recommend friends take their cars to for service!

Ry
Review №46

Best mechanics shop in Placer County. Fair price and honest.

Pa
Review №47

By far the best shop I have ever been too. The customer service was amazing and they serviced my car fast. I am so grateful they could help me out. Huge fan!

Se
Review №48

Wayne and his crew are helpful and professional. I really appreciate how well they communicate and I trust them explicitly

Sc
Review №49

They replaced my spark plugs and actually initially misquoted my work. Adjusted it down since the price for the plugs was less than previously quoted. Very honest and saved me money. Collin helped me and he provided fast and awesome service. Also they are local Chamber members and very involved in the community. I highly recommend them.

je
Review №50

Fabulous

Ch
Review №51

Auburn Auto DoctorsIs prompt with services, very complete in diagnostic and there staff is penonminal. Very professional experience. Thats why we keep coming back. Thanks guys.

Co
Review №52

You guys this place is the best in town. They do full inspections and document everything with pictures and send you an email report with everything you need to know about your car. Go in for an oil change and get so much more! My new mechanic!

J.
Review №53

Wayne and his team ROCK! We had our Tahoe in there recently for numerous repair/ maintenance items. They were fast, honest, fairly priced & provided excellent customer service while keeping us informed. Thank you, Wayne.

Br
Review №54

Its hard to find a good, trustworthy mechanic these days. Look no further. These guys are good! Fixed the problem, gave me a full diagnostic report and explained it all to me without making me feel dumb. I appreciate that and highly recommend them!

Er
Review №55

Great experience!! They got my truck in the next day when I was having problems with the front end. Diagnosed a bad wheel bearing and got it fixed. Thanks to everyone at Auburn Auto Doctors!

Fa
Review №56

I was very impressed with the customer service. Got me in and taken care of right away. Very honest, straightforward & very fair pricing! Kudos to Wayne, Collin and the mechanics. Job well done!

bd
Review №57

Excellent customer service. Kept in constant contact. Fixed issues in a timely manner. Full and detailed inspection report complete with pictures I could easily read and understand right from my phone.

Jo
Review №58

Great experience as usual from the whole team at Auburn Auto Doctors! Colin is always very good at explaining everything and following up. I drive up from the Bay area to get my car serviced because I trust these guys!

Co
Review №59

Auburn Auto Doctors has serviced my car well. I am a big fan of the detailed reports they give of their findings. They include photographs of the fluids and problem areas of the car in a web based report sent after service. Very nice.

Me
Review №60

Excellent customer service and very pleased with the brake work that we had done. The owner Wayne was very responsive and Collin was very helpful in making our first visit so pleasant. We are thankful to have found a place that we can trust. Looking forward to coming again.

Al
Review №61

They were awesome! Strong work on my transmission. Runs great!!!! Collin was very nice and helpful on the phone. Thank you .

E
Review №62

Very fair pricing for an A/C service. They didnt try to push anything on me or charge me for unnecessary things. They recommend servicss based on mileage, and didnt try to guilt me into anything.

Be
Review №63

I have been to may mechanics and these people are by far the best. Thourough, knowledgeable, and decently priced. Very genuine and friendly people. 10/10 would recommend.

ma
Review №64

I scheduled a 4 wheel alignment through the yelp app with the owner Wayne. His communication was great and i got an appointment booked within two days.i dropped the car off at 8am and they lent me a loaner car so i could get to work while they did an alignment and courtesy inspection, that was a big plus!I was happy with the service they provided and i didnt feel they were trying to push me to do some of the other recommended services on my 2013 mazda 3. they gave me a very detailed email breakdown of all the services they recommended, price estimates, priority, and why they are recommended.My car drives much straighter now and I can start planing on what kind of work ill get done next. Very satisfied with the service provided! thanks guys.

Se
Review №65

Auburn auto Dr. Has become a family tradition at this point. Collin, Wayne, Kimberly and team always provide the most cost effective treatment for my cars bugs as they come up. Always fast and easy to schedule. I highly recommend taking your car here first- it will save you alot of heartache and uncertancy. 5 stars

Ry
Review №66

Good hard working people. Appreciate the help!!!

St
Review №67

Had a problem with my Dodge RamThey knew exactly what was needed to repair itVery easy and professional to work with and truck was ready next dayGreat job right from the start hope I don’t need their services again but would recommend them to anyone who need repair like I did

El
Review №68

Wayne is a very honest professional. I trust him with my vehicles and feel confident and safe every time I leave his shop! The employees are also very knowledgeable. 5 star shop.

Ka
Review №69

They did a great job diagnosing and fixing my car. Great customer service. Collin is awesome!

Ch
Review №70

Auburn Auto Doctors always does a thorough and professional job when repairing my car. They take the time to explain all needed repairs in detail which I really appreciate. I cant imagine taking my Prius anywhere else.

Do
Review №71

They helped me figure out what was needed to be done and was able to help find better deals on my Murano. They are honest and hard workers. My car RUNS smooooooth and FAAASSSTT 😈

Gr
Review №72

I was driving from Reno to SF when my AC went out. I pulled into Auburn and lucky me, I found Auburn Auto Doctors. They took my right in and began to diagnose my cars problem. Colin, Jeremy, Kimberley were all amazing. They spent over 2 hours working on my car. And, what I liked best was not only were they thurough in evaluating my car, but since I was a drop in, they said, In order to finish the work on other customers cars on time, we need to stop working on your car for now. I thought this was incredibly respectful, how they were honoring their committment to existing customers while being as accomodating as they could to me. I would drive the hour and a half from my house again, just to have these guys work on my car. AWESOME!!!

Li
Review №73

Auburn Auto Docs have been servicing our vehicles for years. Great service, honest and reliable. Colin, Wayne, and Rick are all great!

Ma
Review №74

Great service. Fast repairs. Nice to have a shop in town that you can trust. Only place I want my car worked on.

Co
Review №75

Very helpful, especially with a motor swapped jdm car. Thanks Collin!

Tr
Review №76

Very proactive and excellent work. Take great care of my car!

Sh
Review №77

Wayne & Rick are awesome! Ive taken both of my daughters subarus to Auburn Auto Doctors and they always take the time to let you know exactly what you need. I will refer them to my friends and family.Thank you Wayne & Rick! Have a Happy New Year!

Ne
Review №78

We have both our Subaru and F-250 truck serviced by Auburn Auto Doctors and they do a great job.. I have gone in several times with questions and they always take time to listen and recommend.Nelsen and Pam

ab
Review №79

Awesome spot, Wayne is great, complimentary rides are so convenient!!

tp
Review №80

Very helpful and informative saved me a couple hundred dollars cant beat that

Br
Review №81

Watch the parts portion of your estimates. Tried to charge me double (vs online price with shipping) for the part and refused to do the work if I supplied the part on my own. Ended up doing it myself and saving $450.

Ri
Review №82

I appreciate the printed diagram of my cars alignment before and after it was adjusted. Easy to deal with and reasonable price.

Bo
Review №83

This is the best auto repair place. They know what they’re doing, they are efficient, honest & courteous.

Be
Review №84

Auburn Auto Drs we’re beyond helpful and extremely competent .Colin was going the extra mile ( in this case several) in helping me with a difficult warranty issue.I would recommend this garage to allThank you

St
Review №85

Great experience

DK
Review №86

Good people, down to earth. Will gladly go back when it becomes needed.

Et
Review №87

Quick and easy and the fairest price you can get for this local auto repair!

J
Review №88

As always, friendly, courteous, and honest. Will continue to use AAD for my future mechanic needs.

Da
Review №89

Auburn Auto Doctors are great! Wyane (The Boss) has serviced my vehicles for 4 years now and runs an honest, service oriented shop. Collin works the front desk and is extremely knowledgeable about vehicle repair and helpful in explaining all the hows and the whys. Chris keeps all my cars running smooth. Thanks to these guys for years of keeping me on the road.

Te
Review №90

Wonderful customer service. Love them everytime.

Ba
Review №91

Auburn Doctors are knowledgeable and competent, and run a very professional shop. I’m more than happy with the work they have done for me.

Cu
Review №92

Ive been using Auburn auto doctors for years and I cant complain a bit! Their quotes are always right on and they have great follow through, always trying to take care of the customer at a fair price.

Br
Review №93

I had an issue with my tranny coming from San Francisco headed to tahoe. I pulled off the freeway and googled them. They took me on right away and did a quick inspection.. such professionalism, and honesty.

Sa
Review №94

Cory is the best! Cant say thank you enough!! Best thing this company did was hire Cory!

Br
Review №95

Only place to go if you want it done right!

Ri
Review №96

Professionals.

Jo
Review №97

All good! Delivered the right repairs as promised!

Fa
Review №98

I want to thank Wayne Trimble, Collin and the team at Auburn Auto Doctors. I just had my wifes Lexus repaired there and as usual they treated me fantastic!!! I have been doing business at Auto Doctors since they opened years ago. They have always been honest, fair and professional. I will not hesitate to refer to them with confidence! As a business man myself, Integrity means everything! Wayne Trimble is a man with HIGH INTEGRITY, a great family man and a very likable guy. I am proud to call him my friend. If anyone out there would like to contact me direct, please feel free to do so. Sincerely, Farrell Ross (FatFace Enterprises)

Da
Review №99

Colin helped me and was great!Glad I found this place.

Be
Review №100

Cant think of anything mean to say about these guys.Upfront and Honest! Wont go anywhere else!

Information
9 Photos
100 Comments
4.9 Rating
  • Address:143 Sutherland Dr, Auburn, CA 95603, United States
  • Site:https://auburnautodoctors.com/
  • Phone:+1 530-852-0330
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Smog inspection station
  • Transmission shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations